Steve Portigal is an experienced user researcher who helps organizations to build mature user research practices. He has conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and real estate agents. His work has informed the development of professional audio gear, wine packaging, medical information systems, design systems, video-conferencing technology, and music streaming services.

He is the author of the classic Interviewing Users: How To Uncover Compelling Insights (now in a second edition) and Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations.

This channel includes podcast episodes, talks, presentations, and other random videos from Steve's work and life.

Thanks to Miles Simitz for Dollars to Donuts thumbnail design and general youTube guidance.