In this episode of Dollars to Donuts Carol Rossi returns to update us on the last 9 years. She’s now a consultant who focuses on user research leadership.
I’m happy making the contributions that I’m making, even though it’s hard to directly measure impact. I’m hearing from people that they’re finding value from the work that we’re doing together. I want to leave people with this idea that the work that we’ve done together is valuable to them, whether it’s tomorrow, or two years from now they see value in it in some way that they couldn’t have anticipated. I’m trying to be as clear as I can about focusing in the areas where I think I can make the best contribution and have the most impact. And keep reexamining, how do I feel about the work that I’m doing? And what am I getting back from people? - Carol Rossi
🗒️ Show notes, transcriptions, other episodes: portigal.com/podcast
🏄🏾‍♀️ More about Steve Portigal, Portigal Consulting, and user research: portigal.com
📚 Interviewing Users & Doorbells, Danger, and Dead Batteries: portigal.com/books