I believe that this update might be for prevention. If your unit has battery drain issue, I believe damage is already done and no software change will fully fix it.

I just got a replacement too (only the earbuds not the case). So far, the issue seems to be fixed with this pair with 1.6.1. That totally unrespectful from Sony to have this kind of issue and not recall the faulty unit and replace it without asking... I was stuck with this problem for months. Thanks for the video BTW.

I’ve sent my away to Sony for repairs 🤞🏼 Thank you for raising this issue a few weeks ago.

Hey Aaron, I had same issue with left bud. 16 months after purchase date. Went to Sony´s repair center in Mexico City and they replaced both earbuds for new ones (model b). No cost for me. Excellent service from SONY Mexico.

@michelhernandez6218

Жыл бұрын

hola, donde los llevaste? tengo el mismo problema :c estoy en cdmx

After seeing your first video about the battery issue I sent them for repairs and they got back without any noticeable improvement (not to Sony, I had to contact the dutch website where I bought the earphones); the second time I linked in the repair form your video asking explicitly for a replacement (which according to the reparation status is not gonna happen); let's hope this time they'll actually do something. In the worst case in EU the warranty lasts 2 years, and I'll have a few months to torment them 😄

Mine was sent to the Sony service center for repair due to battery drain. It has been almost a month now that I haven't received it back yet. I was told to wait till the middle of this month for repairs. It's such a long-time wait for a product that is still under warranty.

I'm just glad I got my replacement from Sony regardless of the update. It took nearly two months for me to get it but it's so nice starting with fresh headphones. Did anyone else get the work around from Sony during the return process, the communication and information requirement was such a pain, worse customer service I've ever had.

@riobautista4924

Жыл бұрын

Guide us how did you get a new replacement

Great, updating is on progress right now.. Terimakasih for the info

I brought my unit to Sony service center in The Curve Malaysia. They took my unit in, told me it will be repaired in 2 weeks. After 8 days I receive a text to say it's ready. I went to collect and they replaced both left and right earbuds for FREE and I haven't experience any battery problem since. SONY Malaysia, you're the best.

Charging time comparison would have been awesome Great video

Good boy thank you for the upload bro

@aaronloudnwireless

Жыл бұрын

No prob

Thank you for the review!

@aaronloudnwireless

Жыл бұрын

No worries!

I bought my buds in Australia about 18 months ago and I've noticed even greater problems since the firmware update. My right bud drops to less than 50% in less than 10 minutes, while the left bud still has 97%. Then the whole thing shuts off and needs to be recharged. The firmware update clearly doesn't fix the problem. I'm currently in NZ so getting new buds from Australia is going to be a pain. Very disappointed as these are good buds and my WI1000xm2s (?) still work absolutely fine after about 4 years of high use.

@mrshajidrizvi

Жыл бұрын

I got same issues - got it from JB Hifi and moved to Singapore. Buds are as good as dead - drains so fast !!!

@haimona12

Жыл бұрын

Update. I sent the buds through to Sony NZ in Auckland and within a week the original case was returned with replacement buds. I updated the buds to the new firmware and they are truly excellent and it is great now I can fully enjoy them again. Well done Sony! Thinking repair could take ages, I purchased a brand new linkbud S and am very happy with those too because they are very comfortable for long use and also doing sports because they are smaller and lighter than the XM4s. The multipoint pairing works really well on both devices.

@harrycarreon5780

Жыл бұрын

Hi Simon, I live in Auckland and I’m happy to see your comment. I have my left earbud drains so fast. Are you able to help me advise how I can request for replacement? We purchased the xm4 last January 2022 via Noelleeming store. Hopefully this will be replaced as its not our fault 😢😢

@harrycarreon5780

Жыл бұрын

@@haimona12 hope you can respond my friend. Thank you.

@haimona12

Жыл бұрын

@@harrycarreon5780 you just need your receipt and I would suggest going straight to Sony NZ either online or its call centre

I received a free replacement even after the warranty period. First I had a battery issue with my left unit, afterwards it did not want to charge or connect anymore. Felt a bit salty that it happened to the premium headset of Sony, but good that they gave me a new one within a week.

Hi! I was waiting for you to upload a content about this firmware update! I also updated to 1.4.2 before and experienced one piece dying quickly, unfortunately this firmware did not resolved the issue. I had to send the unit back to the service center. According to the forums, the issue in 1.4.2 fried your capacitor, damaging the hardware and the only solution is to have it replaced.

@lahirunaveendra4585

Жыл бұрын

can you please share the link for the forum you are referring to...

@cariape

Жыл бұрын

Try disable all touch control

I love in Europe and my WF-1000XM4 still had the 1.4.2 firmware. I updated them yesterday with the MDR Proxy from MrWalkman (found it here in the commands) and for me the sound quality has been improven. Better Bass and clearer mid range

@TominiOfficial

Жыл бұрын

Do you have to keep using the modified APK? Did you have issues with the battery life prior to this and did this solve it? Thanks

Hey Aaron, it would be interesting to know if you have the assistant active during the battery tests, since that could cause the right earbud to drain faster than the left one.

this update fixed the metallic sound that occurs randomly in my left side bud 👂 😊

I bought mine end of june and updated them the day I got them and used them only sporadically. (Can’t remember what firmware) Will I be relatively safe from battery issues since I cant really tell due to low use time

mine was cause by software either, i never charge via wall charger, normally use PC usb C cable slow charging or just use my PC casing's wireless charger pad on top. only two time i see my xm4 with overheat warning for some reason during charging. my story of claiming warranty with xm4 is sony center MY will not give you replacement but they will fix for free under warranty.

Hey Aaron I keep seeing these AKG Y600NC headphones on eBay they are having a big sale and I would like to know are they good?

I bought wf xm4 At the time of its launch, and since that time until now, I have not had any problems with the battery, and I am happy with that

@abdulrahmanhs8162

Жыл бұрын

How many hours do you use it daily? I think that's the most important factor. To me I used to use it daily with at least+10 hours and it started to be like that after about 8 months. Most people usually face it after a year of moderate use. I think yours is light and that could be the reason

Already updated to 1.6.1 but I am still having the same issue if not even worse. What can I do next? Would it help if I reinstall the app?

My app somehow not showing the 1.6.1 update for the buds. Current version of the buds is 1.4.2

Those headphones sounded amazing over my laptop speakers!

how to update version?? in my region version is 1.4.2 and i did't get any update..

If I will buy them now will I get a pre-installed 1.61 version without battery issue?

Is it safe to say that this is the best time to buy the WF-1000XM4 since Sony has fixed its issues since the release?

Is this update exclusive to newer models or do I have to wait for this update to come out in my region??

Any update on when the WF1000XM4 will receive the multipoint connect update?..

I am also having the battery draining issue. But I have updated it little lately. Can u help me to any other future updates ?.

Can't wait for the WF 1000 XM5

For version 1.5.0 is there a case of Battery drain and hot when charging in the box. If yes, can I replace it and change it to a newer version? Please answer me, because I really don't know what to do when I have this problem.

Will come back with my results.

Hi, I got my Sony WF-1000XM4 replaced with a new one with firmware V.1.5.0 and I want to update it to v. 1.6.1 via MDR Proxy Tool I have 2 questions: 1- Is there a file for V. 1.5.0 to download if anything goes wrong with the update? because I couldn't find it anyware. 2- What if I used this tool for the update, can I still receive future official updates from Sony through their app?

What eartips you use ?

Honestly, I'm happy with this improvement, I appreciate it. But not satisfied, moreover this is my favorite TWS. I'm really looking forward to this breakthrough development for TWS. What do you think Aaron? By the way, I use a normal charger to charge the TWS battery this.

@JHVR1810

Жыл бұрын

You mean normal charger is 5W for type C?

i just bought it how do i know if it's the old or new batches is it from firmware or what?

I just got those earbuds today, I have the version 1.5.0, how do I update them?

Sony should allow firmware roll back to the one without battery drain issue.

@user-yk1cw8im4h

Жыл бұрын

basically no hardware companies ever allow that, and Sony is the biggest shit company there is, so…

@xeekk

Жыл бұрын

My left bud continued to have extremely low battery capacity after upgrading to v2, so I assume something permanent has gone wrong with the bud. It would last for minutes when it should have lasted for hours.

I also experienced battery loss on my buds. Specifically on the Right side. I was on 1.4.2, I received an update on the 5th of December which is version 1.6.0 but that didn't fix the issue at hand and made it worse even tho the change logs says that it'll fix the battery issue. So I took matters to my hands and took the buds to a certified Sony service centre. Got my buds battery changed within two days and thankfully they did it for free even tho I was out of warranty. Mines are working fine now with the up-to-date 1.6.1 version. My conclusion is that the bug itself permanently ruined the battery life and I don't think an update could fix it sadly :( . I advise anyone with the issue to go and have your batteries changed

@cenningitis2910

Жыл бұрын

Hey man, i've also has the same device as yours and im out of my warranty 1.May i know which region are you from ? 2.How do you exactly explain your problem at Sony Center so you didn't have to pay, even tho you're out of warranty ? I want to copy your exact explanation Please help me, thanks before !

@zackdiesuke

Жыл бұрын

@@cenningitis2910 1. Malaysia 2. I called my nearest sony service centre and asked them if they could fix the battery drain issue to which they said yes. Sent them in and after it's done being repaired I asked for the charge fee to which they explained to me that it's totally free of charge.

@zackdiesuke

Жыл бұрын

My conclusion is that since it's a wide known issue. They should fix it for free no questions asked 😊

@timothylee7072

Жыл бұрын

Hey man, which SC did you go? Im going to send mine in as well…

@zackdiesuke

Жыл бұрын

@@timothylee7072 where are you from btw ? Cause I'm from Sabah, Malaysia. So I went to the nearest SC

Sir I have the same issue with my left earbud. It dies in 20 minutes of use and it is out of warranty. How do I replace them will it cost me?

the warranty 1 or 2 years? mine just past the warranty and left earbud draining really fast and gets hot. I believe this is a hardware issue and not a firmware issue anymore.

I sent my WF1000XM4 to the center, unfortunately they didn't accept it due to i don't have the receipt (purchased order) any way i can do change. Please advice me 🙏

Hi, I have a Samsung S21 Ultra and Sony WF 1000XM4 and I have a problem with the sound. When I listen to the music on the phone (any application or mp3) it sounds clear, but after I reach about three quarters of the volume to the maximum it sounds slightly muffled... the high sounds disappear... As I lower the volume, less than three quarters... it is very clear... Is this normal? Do you have this problem with your headphones...does the high-pitched sounds disappear at close to maximum volume?

Hi Aaron. I don't know how to upgrade to firmware1.6 1. I also remove the headset app and tried to download again. But, everything I got is just version 9.3... can you please help. 🙏 thank you

I just got my 2nd pair, as the first one made a springy metallic sound whenever i chewed or watched high pitched voices on podcasts. 2nd pair make literally the same sound. Theres many people on reddit asking the same, any ideas? Id really want to use them but the sound is so annoying

I have the same problem with the left earbud dying in less than an hour. I contacted Sony and they emailed me a label and I sent my buds in and they are sending me a replacement it says it’s a brand new WF1000XM4/B. I’m not sure what the /B is but I’m assuming it’s a new version that doesn’t have this issue Well idk how this update will affect the B version

Thx for vid.

@aaronloudnwireless

Жыл бұрын

No problem

Please I will like to replace a faulty unit that makes my speech bounce back into the my ear when Sony xf1000xm4 is plugged into my ear , can you share the guide of how you got yours replaced ?

I'm fairly certain I've noticed something different between my old unit (1.4.2) and replacement (1.5) that may be something for you to test in the future: sound quality while in a noisy environment vs quiet. With the new unit, while connected to my S22 ultra (not sure if that matters) I have my volume typically at 30% or less in a quiet environment. In a noisy environment where anc seems to be working well, I have to set my volume closer to 70% to get close to what seems to be the same volume. It could be my mind playing tricks because of background noise but I'm skeptical. I'm thinking the power consumption of ANC directly influences the sound volume. Anyway, since you have the tools to objectively check it out, I think it'd be interesting to see the results.

@orchestertan123

Жыл бұрын

Go to the XM4's bluetooth settings, there is an option that says match with phone volume, turn that on.

@GPenn09

Жыл бұрын

@@orchestertan123 thx, on Android, don't have that setting

@jetfire3620

Жыл бұрын

This is an Android bug. Try to unpair the XM4, and then pair it again.

Hi just a month a go my units battery got wierd the right one drains really fast like within 10 min. And it doesn't charge fully till 100% just until 70%. I don't know what happened

sony said that they will not change this unit cz i bought it from another shop.can you tell me how do i get out this problem?

I just replaced my first headset due to the right bud battery draining to quickly, now the new unit the right bud is doing exactly the same thing left unit is at 90% right is dead ,this only happens if I don't put then back in the case after use

I was waiting for this update to see if it would fix my battery problem before bringing it to the service center, unfortunately, it didn't.

Tks for your video. Went to service center. Sony replaced mine free. Though out of warranty. Firmware now on 1.6.1. Guys, just go service center and try. I tried resetting etc but still Batt drain.

@aaronloudnwireless

Жыл бұрын

Good to hear

@user-ro3ed1zi3v

Жыл бұрын

Where are you from?

For my xm4, it is in 1.6.1, but back up is around 2 hours and after that right one dies and left one still come for another 5minutes.

Hello aaron I bought this unit months ago this year the battery is draining quickly how do i contact SONY for a replacement yeah i bought it at ALL IT

My left earbud went from 100% to 0% completely dead in exactly 30 minutes of use today while I was at the gym. Had to spend half my workout with only one earbud playing music until the right one ended up dying as well. Not sure if the update did anything for me otherwise I would imagine I would have had more battery life but I’m definitely one disappointed sony customer right now 🙄

@h_rv_nc_

Жыл бұрын

Same but mine only alive around 5 minutes and i'm out of warranty 🙃

@ETJakaEli

Жыл бұрын

same thing today for me. One earbud while working out, firmware for a fcn headset.

@hilmarkoerner2603

Жыл бұрын

@@h_rv_nc_ that's what I thought. Bought mine June 2021. I just went through the replacement call with Soney and it's on the way. Even though it's out of warranty. Give it a try

@januarhoesin7265

Жыл бұрын

any update guys to solve this problems?

@gianxzy

Жыл бұрын

@@januarhoesin7265 yea I got my money back and got the Bose QC earbuds 2’s instead. Problem solved 👍🏼

Is multi point connect available now?

I only realized my left earbuds battery life had gone last week. I rarely use the left earbud and just happened to use it recently and it lost power in 15-min. The good news is, apparently, Sony now has an exchange program for these and is exchanging mine for a new one. My left earbuds battery life remained to be grossly short even after an update to v2.0.

@riobautista4924

Жыл бұрын

Let me know how I can get a free replacement I have the same issue

@xeekk

Жыл бұрын

@@riobautista4924 you need to contact Sony support and go through their troubleshooting steps before they'll do it.

When is the new update available??

same issue with me always right buds only 20-30 mintse after lowbat left buds still alive

Hello 👋🏽 Please, could you confirm that devices with Google Fast Pair can now switch between Android devices linked to the same Google account. The latest Google Fast Pair update is supposed to have brought this option much like the Airpods into the Apple ecosystem. 🙏🏽

Do you know if they are going to fix this issue?

My earbud still battery drained so fast after ah update 1.6.1 . how should I do next ??

I've already moved on and gave these to my brother. Was already out of warranty when this issue started to show up a month ago.

@strangelandian

Жыл бұрын

You can get them replaced regardless of if your warranty expired. I had mine for over a year and they replaced them

@abdulrahmanhs8162

Жыл бұрын

@@strangelandian where do you live

I very certain my XM4 warranty has expired by a few months, but Sony happily replaced it for me. Sony service center rep did confirm HQ is aware of the problem and is replacing any XM4 that has battery drain issue. They said a specific lot of batteries will see this issue after the firmware update. The replaced XM4 (earbuds only) will have an additional 90 days warranty. Recommend everyone effected to go a Sony service center and get their XM4 replaced. Good luck!

@abdulrahmanhs8162

Жыл бұрын

Where do you live? To me they asked about 150$ just to replace one unit, I live in Qatar

@pangshaw

Жыл бұрын

@@abdulrahmanhs8162 Thailand. Sorry to hear that you have to pay for your replacement.

Aaron, is this available in the U.S? I currently have 1.4.2. And there is no message that new version is ready.

@mahathir.mohamad

Жыл бұрын

I think they are rolling out in batches. Some received it, some didn't according to Reddit.

Updating to 1.6.1 doesnt resolve the issue for me, as of right now after about 2 hours of listening with anc on, my left earbud left with 45% while my right one left with only 7%😢

@kenroman777

11 ай бұрын

that is great mine goes from 100% to 10% in one song

@4leafclover266

10 ай бұрын

Have you found a way to fix it? I have thr same issue my left battery is always higher than my right one. I just updated to 2.0.1 and my earbuds went from 100 to left60% and right 30% in 5 mins

So how do you get this update?

stil on 1.4.2 in switzerland...why is there no update?

I have mine replaced 2 months ago, I also have updated the latest software. The battery life last only 2 to 3 hours.

Its not just battery drain out faster on the right side , also its cannot fully charge the right side too. I still got 2 weeks from 1year warranty, I think I will turn it into the service centre.

Bought mine in eBay... Where can I get a replacement? Lol so I'm out of luck in my case?

I already give up with my xm4. It was a good 9 month something. But unfortunately this problem has created a wound deep inside me tht will leave a scar. I already moved on with tws and now im looking forward for my wired iem adventure. Starting off with the moondrop variations.

@chefgav1

Жыл бұрын

Go the link buds. So muck better imo

@zeroanime01

Жыл бұрын

@@chefgav1 ill consider getting in on cny

I am still on 1.4.2 not 1.5.0 how can I get that update for my wf 1000 xm4?

My buds were bought in December 2021 and neither updating the firmware nor initializing made any difference. The RHS bud still drained way faster than the LHS bud.

hi! i didn't get any updates, still on v1.4.2...

Even after the update the play time on my left earbud is 5min & right one is just 10min.

Hey i am from Denmark, and i didn't got the update yet. when did you guys get the firmware update?

@murkovsky22

Жыл бұрын

Me too. I couldn't update though the app shows that the update is available

I still have my faulty ones, because even when I explained that their battery lasted 20 mins their only offer was money off a repair... even when the person I spoke with admitted it was a faulty unit and that they were investigating it internally. I ended up declining their offer, I'm gonna wait and see if they issue a recall when they officially acknowledge it. If they do, great! But if not I'm gonna be steering clear of sony's earbuds for the time being

i dont get this update when open the mobile app on iPhone

I've been using XM4 for about year and a half, and my right earbuds battery will go from 90% to 0% within 30 mins, plus I could never fully recharge the XM4 for quite a while. It's a shame that the XM4 has such issue since they are such a good pair of earbuds. Let's see if the update could help this a little bit.

@pitcheung5354

Жыл бұрын

If you already have this problem i suggest you come to sony and replace it

@abdulrahmanhs8162

Жыл бұрын

@@pitcheung5354 and pay 150$ like I was asked to lol

@kevinchan79

Жыл бұрын

​@@pitcheung5354 i did, they said it's not a local unit, but if it's a Sony issue, what does it matter? I bought from a local shop on shopee and how do I know if it's a local unit or not?

I started getting this issue about a month or two ago except it's my left earbud. The left earbud lasts about 45 minutes before dying while the right still has 50-60% battery left. Pretty disappointing.

My earbuds started to die really quickly around Dec, and the service centre won't replace it because they said it's an overseas unit! My right earphone lasts 15mins... Help!!

I solved the battery drain on the wf1000xm4 headphones, if the batteries are changed with batteries bought from ALIEXPRES, the Zenipower z55h will last more than 8 hours and without changing the 1.4.2 software, the battery drain is not because of the software but because of the batteries that it discharges too quickly, I put in new batteries and the headphones work perfectly as if they were new, it is possible that there are combined causes between the software and the reliability of the batteries, for now the headphones with new batteries behave very well\~

I have a weird problem, my right earbud got replaced because it had a buzzing noise (I expected both buds to replaced though, sadly not). Now my buds have firmware mismatch, left is on 1.4.2 while right is on 1.5.0, and the 1.6.1 update is not being pushed, it will only start if I use my left bud alone but will get stuck at 51%. Any solutions for this?

@kararfouzyl1605

Жыл бұрын

Same problem

My music/videos pause itself after the update, how to fix it

my right earbuds lasted 38 minutes after this update. tried a hard reset and recommended settings but still the same :(

Mine have this problem and replace new buds only(case is fine so nothing change - i stop charging them at the first time) the replacement are still at V1.4.2 but no issue for 2 mouths i think i will upgrade it to 1.6.1😌

@abdulrahmanhs8162

Жыл бұрын

Noticed anything after update?

after this update my battery still drains, any help?

I love my wfs but I just ordered Bose quiet comfort 2

Mine got worst. The left bud still drains so fast that it turns off just after 1.5 hours of continue use.

after last update, the batteries of mine air buds are draining much faster. Cannot use it 30 minutes..

The update unavailable in EU and USA and even if it was as you said only 30% saw any improvement so far I feel like as a costumer that Sony doesn't care about it enough and I don't see anytime soon how they gonna fix it so after it im pretty much done with Sony. So do you have any other earbuds recommendations for me?

@user-yk1cw8im4h

Жыл бұрын

I mean… has Sony ever cared? You should knew what you were getting into when you bought them, rip!

What do you think is it worth using ACC+Dsee extrem or Ldac ? ACC+Dsee extrem : gives you more battery but lower audio quality Ldac : gives you less battery but high quality

@QChen-ed1hx

Жыл бұрын

You can enable the developer mode to check your AAC settings. Mine oneplus 8pro can only run 44.1khz/16bit which has a big gap with Apple's AAC. Also within AAC the sound is narrower and tighter significantly compared to LDAC with my phone. If your phone can perform 96khz/24bit, then you can try AAC+DSEE (But it looks like most android phones cannot reach this high, only Apple can), otherwise, LDAC without DSEE will be much better than AAC+DSEE. You can imagine you have a 2K monitor, then the LDAC just scales your 4k RAW images into 2k JPGs, and the apple AAC + DSEE should be like scale the image into 1080p then use the plugin to scale up from 1080p to 2k (Like what DLSS did), but android's AAC + DSEE should be like scale the image into 720p then use the plugin to scale up to 2k. There are so many differences here. Personally, I suggest using LDAC with ANC off if you want to enjoy music in a quiet place and you can still reach 6 to 7 hours of playing time. And whenever you have the trip then simply use AAC ONLY (no DSEE) with ANC on to reduce the noise and you can have 8 to 10 hours of playing time. The noises will be more noticeable compared to the sacrifices of the sound quality in this case.

Hi Please can anyone give me insight of how to UPDATE THESE XM4 BUDS THANKS

Hi there. I am a user from South Korea. I had both the case and the unit replaced for free by the service center a month ago. In Korea, there is a derogatory term for Sony called "Sony Timer". It means that Sony's products only last for one year. It means that after one year of use, the machine will have problems. Anyway, the Sony branch in Korea will replace the battery for free if it drains. After it became an issue in the US and Europe, Sony's headquarters in Japan announced a free replacement. People with battery drain issues should go to their local Sony service center and get a free replacement!!! For reference, I updated the firmware to version 1.6.1. No problems yet. In fact, I think this is an inherent equipment defect. 🙄🙄😒

sadly mine have now started this annoying habbit with the left earbud and im sitting at 2.01