Very interesting to see the behind the scenes with how McDonald’s keeps the flow of cars moving with the drive through

@ca24denyt5

7 ай бұрын

You keep in mind he keeps his stores well run and trained, at the place where i work some of the kids my age are incompetent

@jerjameswoj

7 ай бұрын

Yeah this location looks very clean and efficient. Good leadership. This is definitely not a typical McDonalds..sad to say.

@dieseldabz7104

7 ай бұрын

​@@ca24denyt5Most not some

@travislewis-anstis1142

4 ай бұрын

As a maccas employee in Australia it’s a lot more difficult and busy for us depending on the day and store

@Sheahova

4 ай бұрын

keep in mind he also runs stores that have 1/5th of the customers as a typical city

So interesting to see a worker who cares about providing good service. Just watching how you pack the orders properly gives me hope for the future! Keep up the great videos!

@CombatArchive_1

7 ай бұрын

Hes the owner

@Matt-xy9eg

7 ай бұрын

@@CombatArchive_1 yeah this guys making bank off his business so of course he cares he's not making 10 bucks an hour like everyone else

@ballerbscott

7 ай бұрын

Don’t have hope he’s a rare breed one of a kind and the owner. So many kids don’t work like him. All goes back to lazy parenting.

@Danny_Macc_

7 ай бұрын

Ofc he's going to pack everything properly for a KZread vid. Be interesting to see what the night shift is like behind closed doors 😏

@dieseldabz7104

7 ай бұрын

IT'S AS FAKE AS MCDONALD'S BEEF AND DONE SO HE MAKES MONEY OFF KZread VIDEOS WAKE TF UP PEOPLE

4:38 COOCHIE SCRATCHIN

@tucker.84

Ай бұрын

Some people have no manners in public 🤢🤮

Fastest mcdonald's i have ever seen

This is my favorite video you have ever released. The effort and care that is shown in each stage of the food preparation operation is freakin tremendous!

@Kitkat-tg3uu

5 ай бұрын

yeah esspecialy how he packs the bags so al my fries dont fall out

Nice save on that McMuffin!

Your videos have shed light on how demanding a job it is working for McDonalds. Because of that, I today said "Thanks, you're all doing a really great job". You should have seen the youth worker, it made her so happy, she said thanks, smiled and yelled I should have a great weekend, when I was on my way out. "You too, and keep that smile, it suits you" I yelled back, it made her smile even more. Just a few words, can have a hugh inpact on another persons day, and it was clear my words made her day better. :) So thanks to you Stephen Patula for sharing. :)

@dieseldabz7104

7 ай бұрын

Demanding? You kids don't know what REAL work is😂

@alexanderpalacio479

6 ай бұрын

Why you cry?@@dieseldabz7104

@Kitkat-tg3uu

5 ай бұрын

he meant that it's not as easy as some people think it is, but its really as hard as you make it you could just choose to not do anything@@dieseldabz7104

I went by my McD's yesterday. It was 57 degrees outside. That first feel of fall, the crisp clean air. You can smell the fries from a block away. That hint of salt as well. In the Summer it just smells like everything's on fire. But a McD's in early fall is amazing. And then you get that aroma of cheeseburger as well. I know it's absolutely horrible for your body, but that's a smell ya just gotta take in.

@BADMAN9K

7 ай бұрын

fattest comment i have ever seen

@laurelbakker

7 ай бұрын

Nice! Where do you live? (not specifically/literally, of course!) It's still Hotlanta in GA.

@Jax-rc7dq

7 ай бұрын

@@laurelbakker Houston is still the devils asshole lmao

@DJ-iu5bb

7 ай бұрын

Can't relate I mean it's been cooler here in SC but not quite fall that last Hurricane we had did make it feel like Fall time tho

@Anarchist86ed

7 ай бұрын

@@laurelbakker Illinois.

Great content. Thanks for letting us know what is happening behind the scenes. There were about 12 cars deep at my local McDonald's drive thru during the dinner rush the other night. You guys must be under a little bit of pressure to speed things up and trying to get the line moving during the lunch or dinner rush.

@nicholasclark241

6 ай бұрын

He need’s a video during lunch or dinner rush hours

I work at Polish McDonald's for almost a year now. It's so fascinating to see how you guys work. I must admit that your menu is way bigger than ours haha. Keep up the great work!

@Kitkat-tg3uu

5 ай бұрын

yeah at mine there is like 2 special items and thats it

@younggunskills

5 ай бұрын

I work for them in ct and we don’t have gravy biscuits I would like to try them one day😭

I miss that table action, but it’s good to see everything from a different perspective.

WE NEED A HOUR LONG VIDEO

@creeguyvernon

7 ай бұрын

Hour long video of making bergers , filet o fish and french fries

I love running, my favorite thing to do during a rush.

@pirategamer6630

7 ай бұрын

Same

It's seriously impressive how everything at any McDonald's is standardized from what bags to use for what items, amount of napkins each menu item gets, number of sauces to go with each order, where to place the sticky receipt displaying order number on the bags. This isn't just placing items in bags but memorizing all the above, additionally as a supervisor you keep your eye on both drive through windows (customer wants a refund while in drive-thru? Call a supervisor) and front lobby (Sweet tea is empty? Have your designated person fill/make more) and so many more.

this is my life 4-5 days a week and I still find it satisfying to watch lmao

Great work and attitude!!!! I could literally watch this mesmerizing glimpse in to your day all day!

Just finished a busy day of running for drive through, it’s probably one of my favorite positions because it keeps you nice and busy

Mad ups for hard working people! Thanks for what you do!

I love how you take pride in what you do.

This shows how hard these people work so we can get in and out of a drive thru. GREAT video! I have to say, that looks like a VERY busy location, and he really seems to have a great staff. Everyone is busting tail and with a great attitude. Hats off to you Stephen.

I wouldn't normally work for a McDonald's. If I do it would be one of Stephen's locations.

Stephen, you are a great inspiration. I work at McDonald's and it's really refreshing to watch your videos

I worked for McDonald's for 5 years (in the UK from 2010). Fascinating to see the exact same job I did (wasn't a manager, but worked late often so I would run it most shifts), in a different time and place! Great content man! Very funny seeing the comments saying how much care you take, not to say you don't of course, just how I remember it becoming second nature. Like you do it so often it's muscle memory more than any conscious thought!

Love these vids!! I find them fascinating!!! You have to show us what that keyboard and its screen do (please)!!! TBH, I almost feel I could work at a McD’s just by watching and learning from your videos!!! Maybe Corporate should consider using your vids in training material.

THREE napkins? Woah there bud let's not go overboard!

@freedomfan4272

6 ай бұрын

Sometimes it's none that's why I always have extra in a door pocket.

Crazy that here in Australia we have exactly the same bags , trolley, running set up, everything

I watch you after I spend 5 hours cleaning and I find you videos soothing to watch

I love the drive-thru videos Stephen.

4:40 she scratched her cooter 🤮

@pirategamer6630

7 ай бұрын

😂😂😂😂😂😂😂😂😂😂

@chocolatecoveredgummybears

7 ай бұрын

LOL

@sadguy...

6 ай бұрын

Lol

@inspectorgadget346

2 ай бұрын

I just saw it. She wanted the McCheese

i love your videos stephen! a hug from argentina :)

I love the vids Stephen Patula!!

rockin' it ,as usual! 🎸🔊🍔🍟🥤

I like how at your McDonald's everything is so closed together. I worked at McDonald's for a while and the store I was at everything was spread out spaciously since it was a big store with 2 ice cream machines and 2 mccafe machines one for drive thru n other for FC. Watching many of your videos makes me miss working at McDonald's but I'm glad I'm not going through that craziness and madhouse (in a good way) cause the location I worked at was busy as it can be. If I remembered correctly the staffing for Breakfast was 12-14 for Service and 7 for Grill with Lunch 16-18 for Service and 8-9 for Grill. I enjoyed working overnights because it was a whole different world especially Friday/Saturday and having a crew of 10-12. . . By any chance does any of your stores do 'HHOT' in the drive-thru closing the 2nd lane during peak?

I used to work at McDonald's for 7 years as drive thru order taker for 90% of my working there. I ran for drive thru and counter a few times. This is honestly quite nostalgic and makes me miss working there lol interesting

To all McDonald's workers, Your smile and service spirit always make our customers happy. There are busy moments in the fast food industry, but you guys are always prompt and helpful. We provide delicious food and bring smiles to many people. The work may be difficult at times, but your contribution is significant. We appreciate your patience and providing a positive experience for our customers even during busy lunch and dinner hours. At every moment, we remember your efforts. Thank you for your hard work and please continue to provide us with great service. You guys are truly valuable.

@chesleycharlenesvlog5831

3 ай бұрын

Thank you have a fantastic day

This Is Very Interesting To Watch How Everything Works Behind The Scenes. - Watching From North Carolina

This man is very efficient at his tasks which is refreshing to observe. Kudos to him.😀😀

This has to be the most efficient McD's that exists

We've all had a job doing something in the lines of customer service. Good service = solid, loyal, returning customers. I worked at In-N-Out for 5 years. The systems restaurants have are dialed in! Cool to see all different spectrums of systems that all work great and are all around the same concept. Good customer service and kindness. Going that extra for anyone who uses your service. Great job. Now I want some MC D's!😂

I love to hear the asmr of the packing it's just feel kinda relaxing

These vids help me in the work environment so much

4:34 MAN I am glad you didnt show her face YIKES - (I am talking about what she does to her pants LOL)

Good to see u have the OG ice blend machine. We got the new 1 which is slower and breaks down more often.

Man time must FLY when doing this

Damn you the man here fast get from a to b to c in the back of a dude you got skills love your KZread show

wish all mcdonalds were like yours!

The fact that someone them the recite and screamed at my local McDonald’s vs this AMAZING

"Your total is $3.99 would you like to Round Up for the Ronald McDonald House Charity today?" C'mon dude, teach these kids right.

Great video, please tell your NE Ohio franchise folks to add napkins to our orders! Sheesh! LOL

Does the size of the order determine how many napkins you give out? Or are you only supposed to give out x amount? Are there times when it’s extremely busy and just throw in a large handful to save time?

@PrincessOye22

7 ай бұрын

It depends on the items in the order! At multiple stores I've worked at, it's one per 'food' item or ice cream product. So if you get a Big Mac meal, you get two napkins, one straw, and if you want want ketchup, I believe it's 3 packets for a medium fry. But yeah, when it's busy you might just grab however many feels okay.

@thedoghouse4203

7 ай бұрын

That also depends on the franchise the 1 ibwork for its napkin per item. So a big mac meal would get 3 the dipping sauces don't count tho

@ErrorPro

5 ай бұрын

For the McDonald’s I worked at there’s a number on the bottom of the bag and that determines how many napkins you get no matter how many items you have. You can see the number in this video lol

My local McDonald's would never say "Thank you "

I could NEVER mentally do this job and I have so much respect for ppl who do

i love how he does the M with the chocolate syrup I loved Mc Ds

I enjoy these behind the scenes look at mc Donald's

Just like uncle lee said, there is nothing happier than a loaded mcdonalds bag.

4:38 OMG

Great team work everyone

The panic when the sandwich almost fell.

I've got an interesting question for you Stephen If you had to choose one job to do in the store what would it be? Like making food, running, cash, etc?

@pirategamer6630

7 ай бұрын

I can answer on his behalf. Stephen has stated in prior videos that his favorite position is known as "initiate", which is the position on table that toasts and steams buns, then assembles the burgers.

@Bobmcjoepants

7 ай бұрын

@@pirategamer6630 yeah that would make sense given that's what he has the most videos on. Thanks! :D

@geekia7622

7 ай бұрын

Running for drive through is the best in my oppinion

@1daniellaz

7 ай бұрын

Second window was my fav

The man singled handedly improving mcd's pr

@freedomfan4272

6 ай бұрын

He does own 2 locations lol

Is there a reason that ketchup isn't automatically added to the bag when a customer orders hash browns or french fries?

@MichaelSpears-ds8rk

29 күн бұрын

I work at Chick-fil-A, you do not get ketchup unless you order it

Our local McDonalds is always busy, and yet the fries and nuggets are ALWAYS cold.

Everyone seems they are having good time. You have great culture there .

Good stuff as always!!

Nice to see where the food ends up after you fling it to the side.

I worked at McD's from 2003-2005, started as a crew member and worked my way up to a Shift manager. It crazy seeing how little has changed from back then, even the mannerisms are similar. I love watching the lunch videos because its all the exact same as well. It's awesome to see again

What huge bags for just a couple of items! McDonald's loves "cutting down trees! "

@jahski4555

7 ай бұрын

Bro ?

@pirategamer6630

7 ай бұрын

Uhhhm... You do realize the same amount of bags would be used whether or not we use the size bags we do anyway, right...?

I love to see your documentaries. Real life! Cinema verité. The brilliant day in the life. Great channel. I love the efficiency, the systems and the processes.

I remember working at mcdonalds and having to learn the register. As a person with serious ocd, i hated the register U.I. it triggered me so much 🤣 i work at wendys now, and even though i hate their register U.I. as well, im more accustomed to it and got used to it faster than mcdonalds. What i prefer at wendys over mcdonalds is just working there is more simplistic. Mcdonalds felt more complicated to me in many ways. Wat i also prefer at wendys is that everyone gets along day one. I remember working at mcdonalds day one and managers are yelling in my face if i screw something up or am confused on what to do since i was new. I didnt feel welcomed or didnt feel like my coworkers cared about me nor tried helping me, so i immediately left. My mcdonalds experience was not so good and will never work for mcdonalds ever again. Wendys i just feel like im needed and wanted everyday. Name a job where everyone calls out your name at work and welcomes you and wants to talk to you and have a good time while working? Its rare to find places like this to work. I keep coming to work because of these people, i dont care how much i make. If the people that work with you are amazing to work with and get along, theres no better place than that you should work. I know its ok not to like your job, but id rather be in that fun work environment because thats what makes me keep going everyday, otherwise i would hate my life.

Mad respect for you and yours!

It's a Good Time for the Great Taste of McDonald's

What do you do with "extra salt" for fries? I had this order and overheard it in the back. The manager said to include a salt packet, but nothing was done. lol

I'm a little surprised that the food doesn't get cold with how it sits somewhere without any heat keeping it warm. It explains why everytime I have a Mcdonalds it's cold when I start to eat it rofl

Sticker those Frappes Patula!! Haha

0:45 Nice Save! 🦸‍♂

Watching this video while i was eating my Big Mac menue :D

Film more of these plz man 😢

I Love this guy. Also making me hungry

What does the cowbell mean? Nice video as always, thanks a lot!

@boolin_bently_

7 ай бұрын

someone order a quarter pounder

@pirategamer6630

7 ай бұрын

It's the QPC noise.

@sadams12345678

7 ай бұрын

@@boolin_bently_ I think during breakfast it means an order for biscuits and gravy (i.e. gravy biscuit), but I'm not sure.

@pirategamer6630

7 ай бұрын

​@@sadams12345678Cowbell doesn't go off during breakfast. Cowbell only notifies the grill cook to drop 4:1 meat. Biscuits w/gravy will pop up already on the assembler/iniator's screen.

@sadams12345678

7 ай бұрын

@@pirategamer6630 Sorry, my mistake, I was going by a comment somebody else had made in another one of Stephen's videos. Also 4:1 during breakfast?

is it true that the cowbell alert thing is to notify people to drop fresh beef for a QPC?

Thanks for the content.

that lady doesn't need cookies and cream pie.

0:44 What a save!

I'd love to see more content at the tills if you are allowed!

@freedomfan4272

6 ай бұрын

He doesn't do this much since he is the owner. He mentioned in a video earlier this year he was working I think 10hrs a week to help his employees out

You take counter orders? Ours are kiosk and app order and cash pay at the counter after it's placed.

Would love to see a 10 min register video

What are the colord buttons for after he bags an order

WOW organized chaos👏👏

What a huge difference from when I worked at McDonalds back in the 70’s🍔🍟

I've eaten at some poorly managed Mcdonalds with horrible tasting food and slovenly staff. Clearly, this isn't the case here. Keep up the good work.

seeing the oder screen thats behind the counter was really cool :)

Ill also state ibwish our patch manager would hold your mentality mr patula. Theyre constantly yelling at staff at our location and the store runs slower and less efficient as a result

Seems like you shouldn't close/crease the bags because the drive thru person still needs to double check to make sure it's the right order before giving it out? I think all the orders should have a sticker printout to slap on the bag to make it convenient all around. Then the counter or drive thru person can just look at the sticker on the bag to verify.

@thedoghouse4203

7 ай бұрын

We have an accuracy policy typically known as ask ask tell. Where we verify at the speaker the rider is correct at the cash booth b4 u pay and at present whee we read the 1st few lines of our screen b4 handing the order out. We can also print out an order receipt like fir counter to put on the DT bags

The saucier Big Mac with Bacon n cheese had it the other day was bomb make it 😁

He`s showing us the art of packing for our food.

Keep the videos coming

Finally 😂

Do a running drive thru during lunch rush and another video idea is do a closing up drive thru/ cleaning the store at the end of the day

@MsBlackhawk69

7 ай бұрын

This would depend on the restaurant. At mine it's just me and the cook to handle drive through, delivery, stock up and clean lobby and kitchen. Manager sits on her ass the whole night.

@pirategamer6630

7 ай бұрын

​@@MsBlackhawk69Manager's prolly doing countering/things on PC in office. If she's not then holy cow.

@pirategamer6630

7 ай бұрын

Oh frr I've never seen closing

@MsBlackhawk69

7 ай бұрын

@@pirategamer6630 I'm sure she does some paperwork but we have a coin and bill counter so a human doesn't actually do any counting to verify till totals. My daughter is a late night manager at a different location and is disgusted at how little my manager does on late night.

@nicholasclark241

6 ай бұрын

@@pirategamer6630see told you it could be a good video idea

Nice work man

4:38 ahahahahahaha damn!