Jackery Explorer 300: Here's Why I'm SENDING IT BACK!
Автокөліктер мен көлік құралдары
Jackery Explorer 300: Here's Why I'm SENDING IT BACK!
#Jackery #JackeryExplorer300 #GoalZero
I purchased my first portable power station, the Jackery Explorer 300, online and was stoked to get it. After unboxing and charging for the first time, I set it on my desk. The next time I went to use it, it had discharged itself completely. I knew there was a problem with the unit at this point so I contacted Jackery. The customer service, I feel, was very good and very helpful. They made it right and sent me a new Explorer 300.
Original Jackery Explorer 300 Unboxing Video: • Here's The NEWEST JACK...
** I am an Amazon associate. I make a commission based on sales through my Amazon associate links.**
Jackery Explorer 300: amzn.to/3eTM5JO
Jackery Explorer 500: amzn.to/3tyRUR3
Jackery Explorer 1000: amzn.to/3eNLLwm
Jackery Explorer 1500: amzn.to/38Pu6R9
Jackery Explorer 2000: amzn.to/3s2apwO
www.1roadgarage.com
00:00 Intro
00:30 Jackery E300 Problem
01:51 Problem Demonstration
03:22 Unbox New Jackery
04:06 Jackery E300 Works
04:36 Portable Power Station
05:12 How Jackery Fixed It
05:40 Moments Out Of Box
05:59 Charging Cables
06:41 Plugging In Jackery
07:35 Jackery At 100%
08:06 Jackery In Use
11:32 Conclusion
**This channel is for entertainment purposes only! Do not do what I do. Do not take my advice. I am not a professional. The methods I use may be completely wrong and/or dangerous. Please seek professional help with anything and everything and do your own due diligence (research). Working on cars is extremely dangerous. I am not responsible for any loss of life or limb or property. DO YOUR OWN RESEARCH. THIS CHANNEL IS FOR ENTERTAINMENT PURPOSES ONLY!**
FTC Disclaimer: I am an Amazon associate. As such, I earn a percentage of sales made through Amazon associate links found in the description of my videos and on my website and other places.
Пікірлер: 283
Just got the 300 and it’s been very helpful right out of the box. Jackery products and customer service are the reason they’re #1 in the game. Can’t say for the longevity of the product but if it lasts as long as it should I’ll be a Jackery customer for life.
I have been using mine for months and it has been working great, I think you just got a bad unit the first time. I’m glad they fixed the problem. Thank You for sharing.
Glad they made it right for you. I've had my 300 since Sept. and love it.
@YT4Me57
3 жыл бұрын
Me too.
@emilioblaine7379
2 жыл бұрын
instablaster...
A truthful review. That is rare. They are great for camera gear!
Well done video. I picked up a jackery too based on their US based operation and excellent customer service reputation. Great to hear they delivered on that 👍.
Jackery is very common for overlanders. I am glad you had it replaced because in the long run I will think you will like it. With the quick replacement also shows them to be a good company with customer service. Great video again Jimmy. Hope to get my videos rolling soon. Take care
A good well balanced review highlighting the product and Jackery customer services both come out well . One of these is on my shopping list for our RV back in the UK.
@1RoadGarage
3 жыл бұрын
Thank you. Kind comments rock!!
Jackery is a great company. I have many devices from them including the Explorer 300 and I'm very happy overall. Also, they provide great customer service.
This is by far the best review of Jackery I've seen yet. I'm really glad I watched this because I thought it was going to be a negative review and I wanted to know why you didn't like it. But this review has really cemented to me to purchase this. Thanks for taking the time to make this video.
@1stRanger
Жыл бұрын
This is by far a not review at all.
@blakedunn4095
Жыл бұрын
My jackery has been awesome. He got a lemon
I have always said you know how good a company is when things go wrong. Jackery passed with flying colors.
It's the right thing Jackery did, it's called customer service and standing behind their product. It only takes a few bad review in this time and age on internet for a bad reputation.
I take my jackery everywhere especially camping where I use my 12volt electric blanket with a half hour shut off mode. Never cold in a tent again.. I have the carrying case with extra charging cables tucked in.
This video taught me a lot. I am awaiting my jackery 240 right now and I have never used any sort of power unit and this video was very helpful and i will know what to look for. Thanks
Nice! Ready for some more camping trips.
Thank you for posting this video! It was very helpful. I am about to buy one of these Jackery 300s.
Sir...an EXCELLENT video! Many thanks. This is my first foray into portable power stations having just purchased my Jackery 300. I received a working unit w/49% charge out of the box. Thus far it is working and I'm super happyv with it. Your video with in depth and easily understood instructions is outstanding...especially for newbies :-). I'm looking forward to tge rest of your videos and adventures. Stay safe out there!
@TechyBen
Жыл бұрын
Yep. It should be between 80 to 60% new.
@me_rap27
Жыл бұрын
Charging passthrough supported? Planing to use in car as external battery for dash cameras and for park mode.. using it while charging as well simontaneously. Is it possible?
Awesome video bud. I'm going to order one for my fishing trips
I have 3 of the jackery 300. Everytime they are on sale I buy one. I also have the jackery 1000 but I rarely use it. I find the 300 to be more practical
@millenium2003
2 жыл бұрын
@@nowakezoneforever6021jackery 300 on sale is around $209 before tax. I bought mine on Amazon, the same sale price is usually available on the company website.
Just wondering, did you try the new adapter with the 1st unit? Curious to know what was defective adapter, unit or both.
They're awesome,I bought another one.they charge fast
I don’t own a Jackery, as with any manufactured product, statistically you will always get some DOA units....so long as the companies make it as hassle free to replace then it’s ok. Good on Jackery for making good on yours!
Thank u for sharing it.😃
Have had 2/240 for almost a year and I wouldn't be without them. We boondock camp and run our lights, 700 micro wave, toaster and other items. Holds our charge when not using it for months.
@pamelaklemp5615
Ай бұрын
You run a 700 watt microwave on a 240 watt Jackery? What is the Surg level of the 240? I'm new to this and didn't understand how you could do that. I've clearly misunderstood something, sorry.
I like that 300. I'd probably buy that one if it ever went on sale. The faster charging and dual function USB c is a good look.
@510jazzOfficial
3 жыл бұрын
I think they're on sale now at the Jackery website
@AskIveSolar
3 жыл бұрын
@@510jazzOfficial Thanks Jazz....I just got the ecoflow and to be honest, I don't need another one. LoL. Well not this capacity. My next look will be something to power the fridge or run an AC for a few hours
@Jay_Hova420
Жыл бұрын
@@AskIveSolar what size ecoflow you go with? I'm in the market for one but I'm thinking of going all out so I don't have 2 buy twice.
Great vid. GOOD ON JACKERY FOR SENDING YOU A NEW ONE & SHIPPING RETURN LABEL.
@hobojyk7435
3 жыл бұрын
I bet he only got good CS because of his sub count
@NoWr2Run
3 жыл бұрын
@Grant Jones YES, They should but many don't.
@NoWr2Run
3 жыл бұрын
@@hobojyk7435 Also he's on Ytube telling the world.
@mreverybody1150
3 жыл бұрын
@@hobojyk7435 Not necessarily. When my new Jackery was not any good for my needs, they collected it for free, and refunded me in full.
@hobojyk7435
3 жыл бұрын
@@mreverybody1150 i kept getting delayed and I had ordered mine last year
My 240 after a year just started doing the same thing as yours. It worked perfectly Until now.
I purchased the Jackery explorer 500 with the SolarSaga 100 solar panel about 3 months ago and I absolutely love mine.
I have bought a cheaper version of the Power bank & I am pleased with the 1st one,it has a very bright built in Led Light too.. Still going strong & great to use off Grid at my Caravan😘
@olddadagamer
2 жыл бұрын
Is it the ninja something?
You have 180,000 subs, of course they will take care of you. Other people report that they wait weeks to months to hear back from Jackery when they have an issue. I am not sure what to believe.
I have a Jack 500 and it does what I need it to do it’s the perfect balance of getting it done
I just checked the adapter plug that came with my 300. Mine does not have an indicator light on it. Nor does it say Jackery on it. Also, I had gotten a 240 from them and the 12 volt plug was not working so I asked Jackery to send me another plug. Turns out the first one was not even the right one!
That says a lot for customer service. I’ll be looking for one.
@jyksedcandknives9666
3 жыл бұрын
I ordered a jackery 500 a few months ago and it hasn't arrived yet
Guess I better unbox mine and make sure it's working properly for when I need to use it. Thank you for the video.
@mreverybody1150
3 жыл бұрын
My first purchase had a USB C port that would not charge my laptop.
@CalFunInSun
3 жыл бұрын
Some laptops won’t charge with all USB C power supplies. Call Jackery and ask if it’s a USB C power regulation Issue (I think Hobotech noticed that). U might have to use AC
@mreverybody1150
3 жыл бұрын
@@CalFunInSun I had a cheap 384wh Beaudens that would charge the same laptop! I returned the Jackery and got a Bluetti EB150 and it also charged it fine. No word from Jackery as to whether it was a fault or not. But I expected much more from a well known expensive unit like that.
Mine also came 1/2 charged. Love it. Bought the TOGO 100W solar panel. Both work great.
Saw this review before buying... Decided to still buy since the customer service was so good
Thanks, that is great info...
Have a couple questions, have you needed to fix or adjust anything with your steering? Also if so what components needed to be fixed adjusted or replaced
tldr he just got a bad one and they replaced it with a good one without issue. you're welcome
@DENMONKEY
8 ай бұрын
Thanks saved me 13 minutes.. I hate bullshit video titles.
I bought a jackery 240 about 3 weeks ago and I've noticed something that I may just be overthinking about, and I'm trying to get other owners of the 240's opinion. I've noticed that when watching videos here on KZread that on some units, even like the 500 and 300 when you plug in charger to charge that the light is blue when charging and turns green when done. I've never saw a detailed video on the 240 to see if it acts the same when its done charging. Mine never turns green. It will charge up to 100% and the watts will taper down, slowly going to zero and the charger box even gets cold, from not pushing out anymore power, but the light never turns green, it always stays blue. The unit seems to function fine, and I even left it plugged up for like 12 hours just to make sure, but it never changes to green, it stays blue. Can anyone else who owns a 240 confirm if theirs stays blue or does turn green? Like I say, any other time I wouldn't think anything of it, but it's got me questioning why the 240 stays blue but the other units turn green when done
I bought the 240,believe me invest in a jackery,it's worth every penny,I also ordered the solar panels works great,ask my dogs,it keeps their house heated
Yours definitely had an issue. My 300w came half charged and I charged it to 100%, let it sit for a month, and just plugged it in and it was still at 100%. I powered two lights for over an hour. It’s awesome they made it right. They seem like solid company.
@mikebarnacle1469
9 ай бұрын
Those must be some crazy lights. I can run my camping lights for like 10 days lol
@jacobdesioreviews
9 ай бұрын
@@mikebarnacle1469 I forgot to mention I am a cinematographer so I am using high wattage LED lights to light film sets and outdoor interviews for documentaries. I push the jackery far further than most users and I always have great results.
excellent video. thank for the information
Been using the Jackery 300 as a UPS for my CPAP machine. Solid unit, works perfect.
@malindafoster5719
3 жыл бұрын
How long does this last when using your CPAP machine?
@msnpassjan2004
3 жыл бұрын
@@malindafoster5719 I use 25% of the capacity sleeping for 6 hours. People with fewer apneas per hour would probably use 5% to 10% in 6 hours.
@malindafoster5719
3 жыл бұрын
@@msnpassjan2004 Wow! Thanks! I thought I would need a larger watt generator to power my CPAP machine. This is very helpful.
@karinhart489
3 жыл бұрын
@@malindafoster5719, if you turn the humidifier off in the CPAP settings it will draw less power from your power station.
@malindafoster5719
3 жыл бұрын
@@karinhart489 Thanks, that's very helpful.
I got a Jackery external back up battery, I've had it over 10yrs, and it's still going strong.
@mman454
3 жыл бұрын
Jackery hasn’t even existed for 10 years, must be one impressive battery! :P
@fanech14
3 жыл бұрын
That's not a true statement,Jackery started in 2012.go home dude & rest little
That's unfortunate. I have one for the past 3 months and its been flawless. They have amazing customer service since they are in the states. I'm sure this is a one off defect. Try getting support from Blue Yeti lol... Jackery has always been top notch with their products, pricing, and service.
@1RoadGarage
3 жыл бұрын
I agree, so far my experience with customer service has been fantastic!!
@baneverything5580
2 жыл бұрын
I had a minor issue with my expensive Bluetti EB70 and they sent a new one right away. I have two now for the price of one and both have batteries that can be recharged once per day for 6 years and still have 80% capacity. What`s unfortunate is Jackery charging 300 for this 114 dollar solar panel from Walmart: TACKLIFE Portable Solar Panel, High Efficiency Waterproof Solar Panel Charger with USB/DC Outputs
Great review 👍 Don't forget to peel off that sticker 😉 Great to see a good experience with a company's customer support.
I bought a 1000 Fall of 2020 and had nearly an identical issue and I have called, left many messages, emailed, sent info on their contact form and have has absolute ZERO response. To me they have been a completely deadbeat company blaming covid the whole time. I am out $1000.00 and I went ahead and bought a bluetti and I Love it!
I had a jackery mobile battery pack that did the same thing. They made good for it and sent me a new charger.
Nice job reporting and reviewing. Thank you. I have a 300 on the way. Three months ago and two months ago I got a real good deal on a 1500 with 4 panels each. So far I am very pleased with them. Just for info the 100 Watt panels only produced 80 watt ish under the best conditions in the Chicagoland area. Still very pleased and happy. Now I’m anxious to see the life of the units. It’s a huge investment/expense. 😊👍 Panasonic/Sony Batteries from Japan are the best. Eneloop Batteries on Amazon are Panasonic made in Japan. The chargers are made in China though. Thanks again.
Have you tried a mini fridge on ur new Jackery, please advise how long does it lasts. Thanks
I’m having this same issue literally right now. Just emailed their help email. Hope it gets fixed.
@YankeeValleyOutdoors
Жыл бұрын
Did it?
I am in the process of returning my J1000 this week as the AC input will not charge. the Anderson input works. I received it two weeks ago and just opened it up two days ago. Jackery sent me a return label today and I am sending it back for an exchange.
Think you would be able to camp in the back of a trailblazer? I have one but I'm not sure if there would be enough room back there. With the seats folded down maybe but I'm also 6'2"
Thank you 👍.
Im pretty sure that lithium ion battery in the dead Jakery is quite possibly just dormant. But it won't take a charge unless removed from the device and pretty much jumped with the equivalent voltage battery.
so it's been 2 years since this video. and 2 years is typically the end of the warranty for the jackery 300. how is it holding up today? still working? don't use it anymore? would like to know, thanks
Good to know they took care of the issue. I plan to buy this model sometime this year. If they go on sale it will definitely be the right time.
Does anyone know if Jackery will service the units when the battery life has expired. The bigger units are in the two grand range. Very pleased with Jackery. 😊👍
I've seen lots of videos with comments that Jackery Customer Service is going down hill and not responsive. But sounds like you had some success.
@hobojyk7435
3 жыл бұрын
It is they will say "Delayed and "Delayed but arriving" Also he got good CS because he is a youtuber with over 100 thousand subs
@lHurtYourFeeIings
2 жыл бұрын
It is 2020 2021. America has a import problem due to pandemic.
How many hours will this last if I plug a regular house lamp with a 60w light bulb ? Before I would have to recharge ?
Jackery has great customer support, looking to get their new Jackery 2000 for my Travel Trailer, my Van has a 300 & 1000
Did you install lsd? If not maybe you will install something like wavetrack or quaife. They only work as you have a slipped tire, so you can drive most of the time with open diff but as the wheel lips - you have it lsd.
Mine has been sitting fully charged for a month, still full charged and working.
@claycope
3 жыл бұрын
You may already know, but storing at full charge is not good for the batteries. Ideally 40 to 60% for storing.
@CC-gt3ro
3 жыл бұрын
@@claycope it is not what jackery said. They said to keep 100% and even to live it plug constantly. Also yhey said to decharge and charge ir every 6 months. I sent a message to Jackery for all this battery management questions to confirm the correct way to store it. I still wait the responses. But from the documentation. They said to store it at 100% for storage.
@bertsbug
3 жыл бұрын
@@CC-gt3ro I do same thing
@user-zu9uh9xc1i
3 жыл бұрын
@@claycope what good is it gonna do if the power goes out and you only have 40% charge
Now do you have to send that when they're back and did they give you a warranty on that other one did they tell you that if you send it back did they give you a shipping package
Great videos
This is my assessment of the conclusion of this video since I know what 1Road dude would have done. He tried the new power cord on the old Jackery (WHO WOULDN'T) and it worked. Now he has 2 working Jackerys. Had he done this on video, I am assuming he would have had to return one. Never know what kind of Jackery goes on behind the scenes.
Oh why hello. . .pleasant surprise after work 😂🤙
@1RoadGarage
3 жыл бұрын
Haha! My normal upload is mornings but I thought it’d be fun to do an after work upload.. 👍👍
I always try mine when I first get it.
Hi...I see that you can charge it by your cars cigarette lighter. But can I run a device off of that same port? Or is it for charging only...I tried to call customer service, but they can't take calls right now. Thanks!!
Hey there! I watched the video titled "Solar Generator" and it seems like the Segway Portable PowerStation Cube Series would be a great addition for outdoor enthusiasts like us. With its massive capacity, fast recharging, and waterproof design, it's definitely worth considering for extended outdoor trips. Plus, the ability to monitor power usage through the app is pretty cool. Thanks for sharing this recommendation!
My jackery 300 only charges my phone about 15 times. It's brand new. Is this a defective product?
Did you research the Pecron? I am in the processing of researching these - 100-1500w haven’t decided yet, but Pecron is leading right now. Am curious if you or any of your followers have used Pecron? Thank you!!
Did you tried using the new power adapter to your old Jackery and see if its charging?
@GlockPunisher1
3 жыл бұрын
You think he didn't? Probably did and it worked.
Mine came with 50% battery - so far works great running my 12 volt refrigerator.
@keithbronson9777
3 жыл бұрын
How long can you run your fridge with the Jackery before recharging? thanks
@brianc4917
3 жыл бұрын
@@keithbronson9777 i just run it overnight or when the car is not running. 10 hours so far still had plenty of juice left. If you look at Revere Overland channel - video named Danfross v off brand he ran a 240 Jackery on a 12 volt iceco fridge for 39 hours!
@bobcole3852
3 жыл бұрын
Mine came with 54%. Works great. Shoulda tried new wall wart with original unit, JIC
Maybe you can answer one more question when you charging this thing the cord going to the AC is has a mini fan
Very cool
Now all you need is a fold out dashboard solar panel to charge the Jackery and you really got something there, depending on if the first Jackery's problem was an isolated issue. If they didn't ask you to send it back I'd have to question Jackery's commitment to quality though. They should have asked for it back for forensic examination so they can employ preventative actions.
@x-man5056
3 жыл бұрын
@Grant Jones It's a trend these days. I bought a pair of small Klipsh speakers for my home theater system. Can't use them, only Samsung brand will work on a Samsung theater system.
@clange50
2 жыл бұрын
@Grant Jones Yes they do, but may need an adapter. Any 8mm should work. The 1500 has different input and 'series' adapters, but those are still 8mm on the input side of the adapters from the solar panels.
You had a defective 1.. I bought 1 and it works great
Has anyone actually spoken to someone at Jackery? I’ve been trying and it seems there’s only 1 person in the company - and she’s only available by email or text. Every time I call I get something about their switchboard not available. I’ve tried several days. Hmm
I think that not all products work as expected. My jackery 300 works pretty work, it never discharges by itself, just get another one.
Great video, Jimmy! I'm considering purchasing a Jackery power system. Question: Why didn't you buy the 500w model? Just curious. Thank You 😊
@CalFunInSun
3 жыл бұрын
I like the 300 because I don’t need the extra power a 500 has, this will charge full up faster and.... why pay more?
@user-zu9uh9xc1i
3 жыл бұрын
Plus the 300 takes up less room in a tent
So as long as it takes to charger, is about how long you can use it? 7 hour charge, 7 hour run time. But my question is off the 110v plug. So you might be able to charge a cellphone 20 times? .
Did you try the new chargecontroller on the old one?
@chrisanderson8553
3 жыл бұрын
I was gonna ask the same thing
Personally I think they should have given you a credit note for $20 dollars off your next purchase for the inconvenience.
I want to know if you can rebuild the battery pack when it takes a dump after it naturally degrades over time, losing capacity. (That's what lithium-ion batteries do) This is why I have not bought one yet because I want to be able to replace/rebuild the battery when it goes bad.
@dxdux
2 жыл бұрын
My advise will be to go with power station that use lifepo4 batteries.
@Dan0rioN
2 жыл бұрын
@@dxdux like what for example?
Light the JAckery with the Jackery - I love it
That first unit was faulty, also the best way to store these is to leave it plugged into a wall 24x7 until you need it, but you can just charge it every 6 months like the manual said
@cosmicnebula3023
3 жыл бұрын
I wouldn't keep anything plugged in 24/7, even if it might not look like it the battery will be worse off if you keep it plugged in all the time. it's not an immediate effect but it's one that has bad consequences in the long run.
@jjcoolaus
3 жыл бұрын
@@cosmicnebula3023 fair enough but several manufacturers of all in one units reccomend this. I've had my goal zero unit plugged in for years (except when taking it away for the weekend) and it still functions like new with no discernable loss of power
@gmcjetpilot
2 жыл бұрын
So this was faulty? What tipped you off? Ha ha
Bob Wells advises get solar not a Jackery. I watched his video and agree 100%.
@hobojyk7435
3 жыл бұрын
Hell or at least get a rockpals also will prowse hates these types of things as they are rebranded
@Tbone.357
3 жыл бұрын
Not everyone wants to screw around with solar panels and wiring and batteries etc etc etc. These things are great because they are portable and super convenient. Bob posted a deceptive video saying they die in a short time. He needs to correct that video.
@clange50
2 жыл бұрын
@@hobojyk7435 Watch some tear down videos, Jackerys are not rebranded. They are high quality. Rockpals actually earned his scorn after poor Amazon customer service reviews, but I seem to recall they turned that around a bit. His biggest issue with Jackery was slow charging, likely to protect battery life, but they have increased things in that regard.
@hobojyk7435
2 жыл бұрын
@@clange50 yes they are rebranded because you can find no name ones that are exactly like jackery
@clange50
2 жыл бұрын
@@hobojyk7435 Such as?
Thought about getting one of these for a solar set up
If it is a Sony compact camera you have, it probably has a mini USB port so you can charge the battery without removing it from the camera. You just plug in the camera itself to charge the battery. You can also run the camera with a powerbank attached to it if you don't remove the battery (a small one or the Jackery). I have a Sony compact camera. Their batteries are very bad. I can't believe that they are selling so bad batteries with quite expensive compact cameras. I now have to have a power bank hanging from the camera if I want to take more than a few photos with it.
Great! I got Jackery Explorer 300 and a Govt Motors ride, both are a failure
Great customer service. Bad QC on Jackery side though. Good product though. However, small ones don’t last long. If traveling, charging with car port is great. Good for minor items.
@hobojyk7435
3 жыл бұрын
Since he has over 100 k subs he got favored CS
@holdon4992
3 жыл бұрын
@@hobojyk7435 Nope. I ain’t anyone special. Jackery replaced two solar panels I bought. No problem. Quick delivery. Sent them to me before I sent the others back to them too. I stand by my statement. Jackery has excellent customer service.
My Jack in Az ... Worried to solar charge in full sunlight...
Hi. Silly question but did you try charging the defective jackery with the charger from the new one to see if the charger was faulty ?
My jackery 1000 did the dame thing. I left it stored with %90 charge for 3 months and checkec it out and it died!! No energy in it what so ever and i wouldnt even allow charging! Weird!!!
I got my 290 today and was at 49%.
Just saw this video. The fact that the Jackery didn’t have any charge when you received it is a red flag. I have 4 power stations made by 3 different companies. All of them have arrived partially charged. I know a number of power station owners and their stations have always been partially charged. At first I thought that maybe the ac switch had been activated because the ac inverter has a small power drain even when it is not charging anything, but you demonstrated that was not the case. Good for Jackery for offering you a replacement or a refund. Jackery has also been converting their power stations from lithium ion battlers to lithium iron phosphate batteries. They are slightly heavier but they are safer and they offer far more full charging cycles than standard lithium ion batteries. (I am also a new subscriber.)
Take the broken one to Interstate battery and they will fix it and you will have 2 of them
you should have used the new charger on the old jackery and see if that is the problem.
You gotta make sure those are not refurnished once that people bring with back and if they do you can sue them