CALL CENTER Interview Questions & ANSWERS! (How to PASS a Call Centre Job Interview!)

CALL CENTER Interview Questions & ANSWERS! (How to PASS a Call Centre Job Interview!) By Richard McMunn of: passmyinterview.com/call-cent...
#callcenterinterview #callcenterjobs #interviewquestionsandanswers
In this video, Richard McMunn will undertake a job interview with a CALL CENTER MANAGER!
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DOWNLOAD RICHARD MCMUNN'S 21 CALL CENTRE INTERVIEW QUESTIONS AND ANSWERS PDF GUIDE:
passmyinterview.com/call-cent...
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CALL CENTER INTERVIEW QUESTIONS AND ANSWERS:
Q1. Tell me about yourself? 00:53
Q2. Why do you want to work in a call center? 02:13
Q3. What skills and qualities are needed to work in a call center? 03:05
Q4. How would you deal with an irate customer on the phone? 03:50
Q5. How would you deliver bad news to a customer on the telephone? 04:44
Q6. Where do you see yourself in five years? 05:29
Q7. Tell me about a time when you delivered excellent customer service. 06:05
Q8. What’s your biggest weakness? 07:04
Q9. Tell me about a time when you went above and beyond what was required at work. 07:41
Q10. That’s the end of the interview. Do you have any questions? 09:15
MORE GREAT CALL CENTER JOB INTERVIEW TRAINING VIDEOS ON KZread BY RICHARD MCMUNN:
Call Center Manager and Team Leader Interview Questions: • CALL CENTER TEAM LEADE...
Customer Service Interview: • 21 CUSTOMER SERVICE In...
CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
/ richard-mcmunn-coach
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DOWNLOAD RICHARD MCMUNN'S 21 CALL CENTRE INTERVIEW QUESTIONS AND ANSWERS PDF GUIDE:
passmyinterview.com/call-cent...
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Пікірлер: 480

  • @CareerVidz
    @CareerVidz2 жыл бұрын

    DOWNLOAD THE ANSWERS >>> passmyinterview.com/call-center-interview/ Watch this video next... kzread.info/dash/bejne/qZms3Nh8nLjJhc4.html

  • @loamecabenasiga5886

    @loamecabenasiga5886

    Жыл бұрын

    P

  • @KoushikMandol

    @KoushikMandol

    4 ай бұрын

    Not keep gorment🇮🇳🇮🇳🇮🇳🇮🇳📱📱📺📺📺 police station😊😊😊

  • @Motivacionexito524

    @Motivacionexito524

    3 ай бұрын

    Please.. Maybe you should create some for beginners...

  • @iveey00
    @iveey005 ай бұрын

    This video is still valid in 2024. Tested, approved and trusted. I watched the video before my interview, my interviewer was very impressed with my responses and I got a call back 2hours later.

  • @CareerVidz

    @CareerVidz

    5 ай бұрын

    Congratulations!! I am so happy for you! :) I have this video for you that will help get your new job off to a flying start: kzread.info/dash/bejne/rKKf18GlipvTcZc.html I wish you all the best in your new role! :) Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @nyashalang6234
    @nyashalang6234 Жыл бұрын

    I got the job today! Had an interview at 930am. Got a call back at 1225pm with a job offer. Following these techniques and answers. I am so excited and grateful. Thank you Richard.

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    Watch this video too: kzread.info/dash/bejne/qZms3Nh8nLjJhc4.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @AdnanKhan-lg5uf

    @AdnanKhan-lg5uf

    10 ай бұрын

    ​@@CareerVidz love u sir ur doing doing very well ❤❤

  • @atharvpathare

    @atharvpathare

    5 ай бұрын

    What questions they asked you pls tell . Tomorrow is my interview

  • @C1nderfire
    @C1nderfire2 жыл бұрын

    I work in a call center. What Richard says is a must! No experience when I started. By far the most difficult job I’ve had yet. Yet is is the most rewarding. I work with veterans so empathy is a must! Speed, accuracy and professionalism is key. Especially since you don’t know what kind of a call you will have each and every time

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    THANK YOU!

  • @sloth9253

    @sloth9253

    2 жыл бұрын

    @@CareerVidz You need to do the same for the next few subcriber

  • @cant_touchthis69

    @cant_touchthis69

    2 жыл бұрын

    Most rewarding? What planet are you on. There fucking hell. Getting abused by people every day. Then getting micro managed by managers for how long you take on a call, reading scripts, can't be a minute late from your break. It's hell

  • @C1nderfire

    @C1nderfire

    2 жыл бұрын

    @@cant_touchthis69 I don’t work at that type of call center with difficult management. Yea there are number you need to meet on outbound. That was rough. I am inbound and we don’t have numbers to meet really but we do take back to back calls. I am not the fastest nor the slowest. I am accurate and treat the callers as I want to be treated. Luckily, I work for a company that lets me do this. You can’t be lazy. They track everything. I’m vocal, I help ppl, I’m encouraging and I’ll ask a question when stuck. I will make a mistake here and there. We cannot be late from lunch and breaks as well. I don’t take advantage of that. I am on time everyday. I have heard horror stories about call centers and it sounds like you are in one of those call centers and I’m sorry you are. I think I just got lucky with mine is all.

  • @Entertainment...010

    @Entertainment...010

    Жыл бұрын

    Can u help me

  • @Madio0
    @Madio06 ай бұрын

    I’m so scared, I’ve never worked in a call center job and I got this interview tomorrow, it’s not in my field but I really need that job for some financial support. Wish me luck

  • @CareerVidz

    @CareerVidz

    6 ай бұрын

    Best of luck! You've got this! I do have these last minute interview tips for you: kzread.info/dash/bejne/aJZ-tqeTnre6ZaQ.html and this on: kzread.info/dash/bejne/k4qnwbCng9K2pLQ.html Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @neelchauhan7595

    @neelchauhan7595

    6 ай бұрын

    How did you get in the field with no experience? I’ve applied many places can’t get any 😢

  • @roxannenelson6760

    @roxannenelson6760

    3 ай бұрын

    L

  • @QCumba

    @QCumba

    2 ай бұрын

    Call centres do not need experienced people their turnover is so huge they hire on the spot, even a monkey could get a CC job

  • @diamondluv1009

    @diamondluv1009

    2 ай бұрын

    Research the STAR interview questions and answers. Right down examples and try to plan out what you will say but don't sound like you're reading or sound like a robot lol

  • @rizkhan2831
    @rizkhan28312 жыл бұрын

    A brilliant gentleman helping countless people. God bless you with health, happiness, ongoing success and very long life where you continue to help more and more folks

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Thanks 🙏

  • @elinzihan
    @elinzihan2 жыл бұрын

    Hi Mr. Richard McMunn. I would like to thank you very much, because I had been watching your videos for the past week before going for my interview. After many years being a freelance caregiver, and with no related experience to the job i am applying now, your videos had greatly taught me how to go through the process confidently! I passed 2 interviews already, and hopefully will get the job by the end of this month. Wish me luck and again, thank you so much!

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    I am so happy for you!!! :) Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @rouzishere9828
    @rouzishere98282 жыл бұрын

    Somehow I found you on this platform, after years of my last interview I had. I applied for a bilingual CSR position. I wrote down all the questions I believed would be asked. Well, after about 12 hours hearing your videos, approaching my interview I felt confident I’d do well. I seemed prepared. Came to find out during my interview only 1 question was asked, was after they played a recorded call and I was asked feedback on the call. I took notes of irate question and answer you shared added to my feedback on call that was played. At the end I had a successful outcome. Thank you for every video you share. Keep it up. Blessings

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Thank you so much for your kind words and for sharing! I have this for you too: kzread.info/dash/bejne/mWebyZOqlbSaldY.html

  • @nooronoor8078
    @nooronoor80782 жыл бұрын

    Every video has something to learn from no matter what job position it is for. Thank you Richard.

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    I am glad you think so! Please watch these next: 1. kzread.info/dash/bejne/lnmayqiYf7ndc6w.html 2. kzread.info/dash/bejne/ppumrJiFmdXRYto.html 3. kzread.info/dash/bejne/gmiBupqLnLWbiLg.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @suha7687
    @suha76877 ай бұрын

    I just came out of an interview, I have long experience in different areas no previous experience whatsoever as a call center. However, I did great😊. Key question asked where "What do you know about customer service/call center", "Give a real life example of resolving a customer problem" and of course they started by "Tell us about yourself and past experience". My advise to everyone is to ensure presenting "Excellent Communication Skills and Problem Solving Skills and Time Mgt" as they are the most important skills for such job, in the same order above. Give as many evidences that you posses these 3 skills and make them learn that as a person "interacting with/ and helping people" is your thing. It is for me and honestly it's all of my experience for the job 😅 lol. Good luck to everyone and Much thanks to Richard for always excellent useful content videos.

  • @CareerVidz

    @CareerVidz

    7 ай бұрын

    Best of luck! I have this for you to help you know if the interview went well: kzread.info/dash/bejne/hIKXubeTdbXTdNI.html Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @empreztk7328
    @empreztk73282 жыл бұрын

    I appreciate these vids so much, great job Richard! I am a CNA crossing over to call centres.....did few interviews already...today was successful have more to go. Your vids are very helpful...thank u so much!

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Thanks

  • @HarlieHarlot
    @HarlieHarlot Жыл бұрын

    I have 11 years experience with the company where I currently work. I saw a posting for remote virtual finance service specialist. This delves amongst banking and call center. I used this as an outline to sort my thoughts and 6 questions I nailed. The last 4 were a little rough because one pertain to importance of inclusivity and diversity. I answered it well but since its been a long time I've had that as an interview question I faltered in the beginning yet I finished strong by saying its easier for me to give a real life past experience that supports my answer. The last three delve around the capabilities of working with multiple technologies at one time, working through the process of learning a program, and lastly what concerns do you see that would cause a road block working in a virtual remote setting. That was a trick question, which I asked for a min to ruminate before answering. I answered all albeit the last four not as refined as I wanted it to be. My advice, make sure that not only use this as a guide to sell yourself but also make sure you don't rely on one video or one source of example sets of questions. Also even prior to wanting to apply for something different, every other day I do mock interviews in my head. Memorizing skill sets, metrics and results achieved, strong examples that define a succesful past incidents. These mock interviews id practice every other day helped me pull answers that I was not prepared for due to muscle memory. I had loads of answers I was able to choose from to get through those 4 last questions with ease, yet not so refined. I was offered the next day and I accepted.

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    So happy to hear this! :) Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @Entertainment...010

    @Entertainment...010

    Жыл бұрын

    Can u help me I want to work call center

  • @antoniobridgeforth2362
    @antoniobridgeforth23622 жыл бұрын

    Thank you again. I got the job 6 months ago from watching your last video on this particular topic. I’ve been so happy since.

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    That really is brilliant to hear! I hope the happiness continues! Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @veroniquetembo5694
    @veroniquetembo56942 жыл бұрын

    Thank you Richard,I went through to the top of my second interview,and....got the Job. Thank you thank you! still studying for my degree but still nailed it!!!😇Glory to God I found you.

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Fantastic! Congratulations on getting the job!

  • @Mohammedamine9.
    @Mohammedamine9.11 ай бұрын

    thank you, i live in a country dominated by the French language and as someone who doesn't speak French i find hard to find a job, tomorrow i have a job interview in an English call center, my first job interview ever , i am nervous , but this video helped me a lot

  • @CareerVidz

    @CareerVidz

    11 ай бұрын

    Best of luck! I have put together some great tips for passing interviews with no experience here: 1. kzread.info/dash/bejne/imqCzrKNZ7q5lLg.html 2. kzread.info/dash/bejne/dJZ8qbR6iri1j7Q.html 3. kzread.info/dash/bejne/oG19mthyk9W3fco.html 4. kzread.info/dash/bejne/paCZp7iOqKyshZc.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @pacmanonyt6399
    @pacmanonyt6399 Жыл бұрын

    I just found your page. Tomorrow I’m going into an interview after 3 failed interviews. I’m studying with your content, wish me luck

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    Best of luck! You've got this! I do have these last minute interview tips for you: kzread.info/dash/bejne/k4qnwbCng9K2pLQ.html Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @joanainomugisha8352
    @joanainomugisha83522 жыл бұрын

    I wish I had found this channel some time back .....this is so helpful .......finally I guess iam a step closer to my dream .......have been lacking guidance on very things while taking up my interviews ......I can now officially apply for my call centre job ..in the biggest telecommunications company in 🇺🇬 MTN Thanks Richard 💙

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    You can do it! Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @adonisechakoma4367
    @adonisechakoma43672 жыл бұрын

    Im back just to thank you Richard, you really helped me. May God bless you.

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    THANKS Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @johntyler74
    @johntyler742 жыл бұрын

    Hey Richard, just to let you know that I have secured a job in a call centre in the insurance industry. Although I have lots of experience within the call centre environment, I found your videos invaluable, especially the one about closing statements, which is something I always struggle with. Keep up the great work and have a good weekend!

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    I am so happy for you! Congratulations! :) Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @haykelfatteh3470
    @haykelfatteh34702 жыл бұрын

    This brilliant gentleman helped saved many lives and changed lives of people. If i was capable i would give him the Noble Prize!

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    That's very kind!!

  • @safiot6286
    @safiot62862 жыл бұрын

    one of the best to ever do it .... thank you very much for your hard working

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    You are welcome!

  • @dolphenscadet1915
    @dolphenscadet191512 күн бұрын

    Thank you Mr Richard, you help me pass my interview, and now I'm preparing for the training ❤

  • @CareerVidz

    @CareerVidz

    12 күн бұрын

    Excellent news! Congratulations on your new role! :) I have created a video for you that will be extremely helpful in your new position. Please access it using this link: kzread.info/dash/bejne/rKKf18GlipvTcZc.html. Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @pierre-rose7783
    @pierre-rose77832 жыл бұрын

    Helpful as always !

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Glad to hear it!

  • @danielcousins8872
    @danielcousins88722 жыл бұрын

    Great work Richard thanks again

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Thanks Daniel 👍

  • @AprendiendoJuntos-dc6xs
    @AprendiendoJuntos-dc6xs6 ай бұрын

    i just got a new job thanks to a couple of answers that i got from this video. Thank you so much!!! i had to deal with 3 different interviews and this helped me a lot for the third round! Thank you so much!!!!

  • @CareerVidz

    @CareerVidz

    6 ай бұрын

    Congratulations!! I am so happy for you! :) I have this video for you that will help get your new job off to a flying start: kzread.info/dash/bejne/rKKf18GlipvTcZc.html I wish you all the best in your new role! :) Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @raphaelfrancis2400
    @raphaelfrancis2400 Жыл бұрын

    God bless you I just watched your video last week on Wednesday I had an interview and today I am a successful candidate for call center Thank you so much 🙏🏻

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    Great job! This is such wonderful news! Huge congratulations :)

  • @tanbeerahad4596
    @tanbeerahad45962 жыл бұрын

    Thank you Richard, this is a great video and great tutorial video thou who wish to have call centre job

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Glad it was helpful!

  • @tess9537
    @tess9537 Жыл бұрын

    I seem to have missed this on my previous call agent interview, though I'm glad I found it earlier as I was encouraged to apply with the company again,,I hope I nail it this time round

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    You got this! When is your interview? :) I have this for you too: kzread.info/dash/bejne/ZKJlldB9lratiNo.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @beckerlc3070
    @beckerlc3070Ай бұрын

    I worked 3 years for a multinational call center as an agent and Team Manager. I was able to pass my interviews thanks to the help in these videos. I’m now working in a different industry but I went back to share this video with my cousin who will apply in a call center. Thanks for these videos!❤

  • @CareerVidz

    @CareerVidz

    Ай бұрын

    You're most welcome! I wish you all the best in your career! :) Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @shinobixa4
    @shinobixa42 жыл бұрын

    Thank you for doing this sir!

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    My pleasure!

  • @omar-boudabbous
    @omar-boudabbousАй бұрын

    As someone preparing for a call center interview, this seems straightforward for native English speakers, but personally, I felt like a beginner in English, especially considering I had much more work to do. Thanks for the helpful insights!

  • @CareerVidz

    @CareerVidz

    Ай бұрын

    Thanks for sharing! I do have content to help non native English speakers :)

  • @jftt42
    @jftt42 Жыл бұрын

    this is definitely helpful advice. Thank you so much for sharing it.

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    You're so welcome!

  • @sisahmcwera106
    @sisahmcwera10610 ай бұрын

    Watching in South Africa and I’ll be going in an interview in a few days I’m sure I’ll make it after watching this, thank you very much, may God bless you.🏆

  • @CareerVidz

    @CareerVidz

    10 ай бұрын

    Best of luck! Here are some great customer service interview questions I recommend you prepare for: 1. kzread.info/dash/bejne/dqygzJKao82rZNo.html 2. kzread.info/dash/bejne/a2SqpKqOnLfemJc.html 3. kzread.info/dash/bejne/i41rsKiHfcy3fpc.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @ayobamiidowu8276
    @ayobamiidowu8276 Жыл бұрын

    Thank so much Mr Richard I applied for a call center agent Job and today been my final interview watched your video through out yesterday to be prepared in advance helped me a lot to be able to answer the question in a concise and confident manner, I was selected for the job infact you are too good.❤️😊

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    WELL DONE SIR

  • @ksw4tq1
    @ksw4tq1 Жыл бұрын

    So thankful to you for sharing this! Thank you!

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    YOU ARE VERY WELCOME Watch this video too: kzread.info/dash/bejne/qZms3Nh8nLjJhc4.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @ksw4tq1

    @ksw4tq1

    Жыл бұрын

    @@CareerVidz I’ve most definitely have subscribed!! 😊

  • @chenwater923
    @chenwater9232 жыл бұрын

    I used to work as a call center representative and I remember that I was interviewed for over two hours for that position. Now, I have just finished a job interview for a receptionist and truly wish to be hired.

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    THANK YOU

  • @kay-bg5wr

    @kay-bg5wr

    2 жыл бұрын

    TWO HOURS???????????? MY INTERVIEW IS IN THREE HOURS IM SO SCARED OF IT BEING LONG AHH

  • @wanguweraisis1229
    @wanguweraisis1229 Жыл бұрын

    This is the best video to help secure a job. thank you

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    Glad it was helpful! I have this for you also: kzread.info/dash/bejne/ppumrJiFmdXRYto.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @nestorsevilla9388
    @nestorsevilla93882 жыл бұрын

    Great! It was about time...

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    I hope it helps!

  • @IanChumba
    @IanChumba Жыл бұрын

    Wow, amazing job man. Managed to get a job as a contact centre Officer following your tips, the key is to be confident during the interview. Thanks

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    Nice work! Watch this video too: kzread.info/dash/bejne/qZms3Nh8nLjJhc4.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @FilipinosaAmericavlog
    @FilipinosaAmericavlog Жыл бұрын

    This is a lots of learning. Appreciate

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    THANKS

  • @jessicam4825
    @jessicam482510 ай бұрын

    I watched this before an interview and I got the job the same day! Thank you for this!

  • @KiuHayakari

    @KiuHayakari

    10 ай бұрын

    Be careful. This job kills your soul and can put you in a dark place.

  • @jessicam4825

    @jessicam4825

    10 ай бұрын

    @@KiuHayakari I appreciate your concern but I’ve done call center job for years and I’m fine. I just can’t do remote work. That kills your soul.

  • @CareerVidz

    @CareerVidz

    10 ай бұрын

    Congratulations!! I am so happy for you! :) I have this video for you that will help get your new job off to a flying start: kzread.info/dash/bejne/rKKf18GlipvTcZc.html I wish you all the best in your new role! :) Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @nigarkhalygova5336
    @nigarkhalygova53362 жыл бұрын

    Thanks a lot for your videos, Richard. They are very useful not only for candidates, but also for us, recruiters. In terms of the latter it would be fantastic if you could prepare some video sessions on how to conduct efficient interviews, recommendations on what recruiters should pay attention to in terms of candidate behavior, body language, etc. Thanks a lot!

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Excellent

  • @user-pc1bb8zy2u
    @user-pc1bb8zy2u8 ай бұрын

    Helpfull as always !

  • @CareerVidz

    @CareerVidz

    8 ай бұрын

    Glad you think so!

  • @thabisomkhize75
    @thabisomkhize75 Жыл бұрын

    I went for my interview today and watching this video helped me very much so thank you

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    I'm so pleased to hear this! How do you feel the interview went? :) Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @Arq.FranklinMembreno
    @Arq.FranklinMembreno2 жыл бұрын

    I love You Sir! :') Thank you For All you do :') Thank God For giving us someone Like Mr. Richard

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    That is very kind, thank you!

  • @rafaellopez2829
    @rafaellopez2829 Жыл бұрын

    Thank you for you help. I got my interview pass and the job in Universal Studios Orlando.

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    WELL DONE Watch this video too: kzread.info/dash/bejne/qZms3Nh8nLjJhc4.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @BJAlbiola
    @BJAlbiola2 жыл бұрын

    God bless you boss! already subscribed. lets go!

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Appreciated!

  • @BJAlbiola

    @BJAlbiola

    2 жыл бұрын

    @@CareerVidz Thank you for your life changing helpful content and advice.

  • @seekydeeky1231
    @seekydeeky12318 ай бұрын

    Listened to your video before my interview and I got a call back today thanks for the tips !!

  • @CareerVidz

    @CareerVidz

    8 ай бұрын

    Congratulations!! I am so happy for you! :) I have this video for you that will help get your new job off to a flying start: kzread.info/dash/bejne/rKKf18GlipvTcZc.html I wish you all the best in your new role! :) Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @furinimi8004
    @furinimi80042 жыл бұрын

    Hi Richard. Many thanks for your videos, what are you doing is amazing. I am preparing for a "Project Support Assistant" interview and I was wandering if you have some useful tips for this position. I want to thank you in advance for taking the time to read my comment and I really appreciate any advice you may have for me.

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    This video will really help with that role: kzread.info/dash/bejne/gmabyqqTlKTNfM4.html

  • @kingyab5010
    @kingyab50102 ай бұрын

    am here from 2024 and i just passed my first call center job interview thanks to YOU boss. 🥰

  • @CareerVidz

    @CareerVidz

    2 ай бұрын

    Wonderful! This is great news! I wish you all the best in your new role! :) I have put this video together for you to help you in your new role: kzread.info/dash/bejne/rKKf18GlipvTcZc.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @alishamccaffrey8133
    @alishamccaffrey8133 Жыл бұрын

    Thank god I ran across this interview questions

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    I really hope it helps!

  • @MREXCLUSIVE3181
    @MREXCLUSIVE31813 ай бұрын

    This is just tooo good 🔥

  • @CareerVidz

    @CareerVidz

    3 ай бұрын

    Glad you think so! :)

  • @victoriatung4735
    @victoriatung47352 ай бұрын

    Hi Mr. McMunn, Thank you so much for your tutorial to ace the interview. I was offered the job today and I accepted it after passing 2 interviews. Your tutorials are so helpful. I highly recommend your interview videos to all people looking for work and interviewing. You are awesome! Victoria T.

  • @CareerVidz

    @CareerVidz

    2 ай бұрын

    Wonderful! This is great news! I wish you all the best in your new role! :) I have put this video together for you to help you in your new role: kzread.info/dash/bejne/rKKf18GlipvTcZc.html

  • @ravikumarverma6192
    @ravikumarverma6192 Жыл бұрын

    That's Great Richard

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    MANY THANKS! Watch this video too: kzread.info/dash/bejne/qZms3Nh8nLjJhc4.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @Anna-dp6km
    @Anna-dp6km17 күн бұрын

    Your videos are always the best

  • @CareerVidz

    @CareerVidz

    17 күн бұрын

    Thank you!

  • @labdajaya4278
    @labdajaya42782 жыл бұрын

    Thanks you Richard, you inspired me, because I'm going to do call center interview with user in a next week 👍🔥👍

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Fantastic! I have got these three videos for you too: 1. kzread.info/dash/bejne/lnmayqiYf7ndc6w.html 2. kzread.info/dash/bejne/ppumrJiFmdXRYto.html 3. kzread.info/dash/bejne/gmiBupqLnLWbiLg.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @helenashipiki7978
    @helenashipiki79782 жыл бұрын

    2 million subbies ,Congrats Richard you really deserve it

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Thank you very much!!! :)

  • @neetrab
    @neetrab2 жыл бұрын

    Excellent work!! Only little thing I'd change.. @3:51 - never say, "This is how I would deal with customers". Saying "deal with customers" makes it sound like they're a pest. Say, "take care of the customers". 😊 But I guess, if the interviewer said it first, nevermind haha!!

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    I know what you mean and I like the thought behind it :)

  • @karamel820
    @karamel8205 ай бұрын

    After being out of work for a couple of months due to a surgery. I am ready to work again, passed initial phone interview and have second stage interview for a customer advisor role at an insurance company with the hiring managers tomorrow. I have been super nervous, until I came across this helpful video. I am taking notes and feeling less anxious now, all I need to do is convince them tomorrow!

  • @CareerVidz

    @CareerVidz

    5 ай бұрын

    Best of luck! You've got this! I do have these last minute interview tips for you: kzread.info/dash/bejne/aJZ-tqeTnre6ZaQ.html and this one: kzread.info/dash/bejne/k4qnwbCng9K2pLQ.html Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @raz865
    @raz865 Жыл бұрын

    This Guy can get a job for hair model position even if he's Bald

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    Love that! Watch this video too: kzread.info/dash/bejne/qZms3Nh8nLjJhc4.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @FilipinosaAmericavlog
    @FilipinosaAmericavlog Жыл бұрын

    Thank you Richard for such help . Really appreciate and you inspired us viewers to pass such interview.

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    MANY THANKS

  • @suhailahmed8395
    @suhailahmed839510 ай бұрын

    it's very helpful and the basic things for the call center,i have interview tomorrow and that's the 1st interview of my life so this gonna help me a lot thank you ❤

  • @CareerVidz

    @CareerVidz

    10 ай бұрын

    Best of luck! You've got this! I do have these last minute interview tips for you: kzread.info/dash/bejne/aJZ-tqeTnre6ZaQ.html and this one: kzread.info/dash/bejne/k4qnwbCng9K2pLQ.html Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @AzizAbduganiy
    @AzizAbduganiy23 күн бұрын

    Better than I assumed . Thank you for making sample interview✅✅🍀

  • @CareerVidz

    @CareerVidz

    23 күн бұрын

    You're most welcome! Do you have an interview coming up? :)

  • @AzizAbduganiy

    @AzizAbduganiy

    22 күн бұрын

    Not yet.

  • @octoboss3382
    @octoboss33822 жыл бұрын

    We need an episode for content moderation. Thank you alot coach

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Do you have an example of what you are after?

  • @amirhosseinjamarani5424
    @amirhosseinjamarani54242 жыл бұрын

    No offense, but Richard just plays with jaw-dropping and the most positive vocabulary. How can you prove all those fantastic adjectives?

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    No offense taken. OK... try using not so positive words in your next interview and let me know what happens.

  • @maforlumaileenngwa9245
    @maforlumaileenngwa92452 жыл бұрын

    Thank you very much sir ,,,,I just got hired today for a call center role... I took 24hours to watch and write each step on how to answers questions... The interviewer was very impressed when I answered the question Why would you want to work for our company? Thank you sir ..... Am so happy... I start work next month

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    WELL DONE Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @halimmiah786
    @halimmiah786 Жыл бұрын

    I can finally leave my coffee shop job thanks to this video helped a lot towards getting my new role

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    This is great news! I wish you all the best in your career! :)

  • @SkatingBearStudios
    @SkatingBearStudios Жыл бұрын

    Hi Richard. I have worked in call Centers in multiple industries. From my experience I can tell you I’ve never sat along side or met a call center Co-worker who 1. Dresses professionally 2. Who can answer interview questions so eloquently 3. Who has this kind of enthusiasm or understanding of the job prior to the interview. Can you please explain to your audience why, if call center work is so rewarding, the turn over rate in a typical call center is 80% or higher?

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    Thanks for your comment! My advice would always be to dress professionally, answer questions as well was possible and have a positive attitude for any interview :)

  • @spencercollison1695

    @spencercollison1695

    Жыл бұрын

    100% this video is ridiculous and all the comments supporting it are beyond me. Call centres are hell on earth and should be burnt to the ground lol. They'd hire a pig with lipstick as you're simply a puppet hired to take the bullets so management doesn't have to. After 4 years I finally escaped this demoralising line of work thank Christ. Only apply if you're absolutely desperate.

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    @@spencercollison1695 The video is not ridiculous. Parts of your comment are what's ridiculous. The video is actually helpful to people who want to work in a call center. While it might be hell on earth in some call centers, some people don't have a choice, and that is the work they want to do. I am here to help them.

  • @spencercollison1695

    @spencercollison1695

    Жыл бұрын

    @@CareerVidz do you work in a call centre? That's just not how the interviews go at all like the first guy said.

  • @andrettaphillip1582
    @andrettaphillip15822 жыл бұрын

    I am not even a subscriber and no gimmick if you listened, do/say exactly what Richard says for this call centre job you will likely get an offer for the role. I was searching for videos to help me prep when I came across many but choose this one which I then played one night before as well as the same day (on repeat) of the interview and truthfully I followed through repeating his answers moreso the "tell me about yourself" which was actually the first thing I was asked. Look when I was done answering one of the interviewer was like wow that was alot lol but in my opinion the advantage was whatever bunch of other questions they had to ask me was probably cut short cause I nailed that first question. By the next day I was called and told to come back for the second phase, an assessment, at the Call Centre. Aye I'm so excited and greateful I listened to Richard's video cause he's the real deal giving information that actually works!!! I hope my comment will help encourage others or someone who has a Call Centre interview cause believe me you will be one of their top picks if you handle yourself well hahaha. Oh try make yourself present like 15-30 minutes before your scheduled interview it's an added bonus for you getting this job too.

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Many thanks

  • @danielkawalkiriavanegasnar1146
    @danielkawalkiriavanegasnar11462 жыл бұрын

    I love this accent!

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Thank you Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @Bellasbellas270
    @Bellasbellas270Ай бұрын

    Learned lot from this video thank you for sharing

  • @CareerVidz

    @CareerVidz

    Ай бұрын

    Glad it was helpful! I have this for you too: kzread.info/dash/bejne/ppumrJiFmdXRYto.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @JRV1968
    @JRV196811 ай бұрын

    Bravo bravo amigo. !

  • @CareerVidz

    @CareerVidz

    11 ай бұрын

    I hope it helps! :)

  • @kevinsam4748
    @kevinsam47487 ай бұрын

    Your mock interview really great Sir. It helped me to get job in Dubai UAE. Thank you vvv much. God bless you

  • @CareerVidz

    @CareerVidz

    7 ай бұрын

    Congratulations!! I am so happy for you! :) I have this video for you that will help get your new job off to a flying start: kzread.info/dash/bejne/rKKf18GlipvTcZc.html I wish you all the best in your new role! :) Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @tanyadenise1461
    @tanyadenise14619 ай бұрын

    I got the job! Thank you so very much for the tips 😊 God Bless you!!

  • @CareerVidz

    @CareerVidz

    9 ай бұрын

    Congratulations!! I am so happy for you! :) I have this video for you that will help get your new job off to a flying start: kzread.info/dash/bejne/rKKf18GlipvTcZc.html I wish you all the best in your new role! :) Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @BOCCY2010

    @BOCCY2010

    9 ай бұрын

    I wish I had left a comment here 8 months ago .... I got the job Mr. Richard! Thanks for the tips.

  • @only1_skunk
    @only1_skunk2 жыл бұрын

    Real valuable.

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    I am glad you think so!

  • @QSavory16
    @QSavory162 ай бұрын

    Really helpful as I'm currently working on a Contact Center certification and potentially will be working with Sky! Will use this to brush up my interview skills.

  • @CareerVidz

    @CareerVidz

    2 ай бұрын

    What role are you interviewing for? :)

  • @echa_caldo
    @echa_caldo Жыл бұрын

    Can you do one on this interview question: how has your background influenced what you are today. Or what 3 positive your last boss would say about you?

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    Hi, these are great suggestions! Although I don’t currently have them, I’ll add them to my list :) For now, I recommend you watch these two videos: 1. kzread.info/dash/bejne/oG19mthyk9W3fco.html 2. kzread.info/dash/bejne/oWWnudSYpanWlco.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @ilazaniessou3609
    @ilazaniessou36094 ай бұрын

    I come here to say thanks you for this cause I got the job today and your video was very helpful ❤

  • @CareerVidz

    @CareerVidz

    4 ай бұрын

    Congratulations!! I am so happy for you! :) I have this video for you that will help get your new job off to a flying start: kzread.info/dash/bejne/rKKf18GlipvTcZc.html I wish you all the best in your new role! :) Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @lrlcolney1999

    @lrlcolney1999

    4 ай бұрын

    ❤❤❤❤

  • @HaiderAli-ry6dx
    @HaiderAli-ry6dx2 жыл бұрын

    Hi Richard! Please make a video on how to pass interview for Online work(Virtual Assistant-VA) thank you.

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Sure thing! Will do...

  • @Haven_17
    @Haven_17Ай бұрын

    I've been watching vids from your channel. I'll have my interview later. I hope I'll pass and sign the contract on the same day. Wish me luck! 🙏🍀

  • @CareerVidz

    @CareerVidz

    Ай бұрын

    Best of luck! You've got this! I do have these last minute interview tips for you: kzread.info/dash/bejne/aJZ-tqeTnre6ZaQ.html and this one: kzread.info/dash/bejne/k4qnwbCng9K2pLQ.html Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @kamals3250
    @kamals32502 жыл бұрын

    Awesome riched sir

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Thanks

  • @diegofabianenriquez6524
    @diegofabianenriquez6524 Жыл бұрын

    Hi, Mister Richard, I am practicing the questions interviews to be ready for the tough interview tomorrow in the morning. I mustn't afraid and respond of a way friendly. Depends on myself.🙏🙏

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    Best of luck! Watch this video too: kzread.info/dash/bejne/qZms3Nh8nLjJhc4.html

  • @diegofabianenriquez6524

    @diegofabianenriquez6524

    Жыл бұрын

    @@CareerVidz Thanks a bunch, Now, I am in another process, I'll do the best shot to advance and to be in the company practices. Your advices and tips are effective.

  • @diegofabianenriquez6524

    @diegofabianenriquez6524

    Жыл бұрын

    I'll be hired if I do my side. This will be my birthday this month like the best gift if god willing.

  • @moanegwathwadi5994
    @moanegwathwadi5994 Жыл бұрын

    If I was a hiring manager, I would've definitely hired you from the first question♥️

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    Fantastic! :)

  • @Entertainment...010

    @Entertainment...010

    Жыл бұрын

    Help me

  • @ouarraksafaa5630
    @ouarraksafaa56304 ай бұрын

    Thank u that's helpful ❤

  • @CareerVidz

    @CareerVidz

    4 ай бұрын

    Glad it was helpful! Do you have an interview coming up? Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @skylabush2483
    @skylabush2483 Жыл бұрын

    Great video

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    Glad it helps! I have this for you too: kzread.info/dash/bejne/q5eo1syAY83Uhdo.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @kimsungshinglai9778
    @kimsungshinglai97788 ай бұрын

    Previously i went to interview without any preparation 😢unfortunately i was not selected This time i got to see your videos i hope it really helps me Your speech pronounciation is good May the good lord bless me

  • @CareerVidz

    @CareerVidz

    8 ай бұрын

    I have some great interview videos here for you which have been helping people pass their interviews: 1. Top 30 Interview Questions: kzread.info/dash/bejne/lnyIydyjZ9LddsY.html 2. How to Pass a Job Interview: kzread.info/dash/bejne/Z6OMr9RxirWwmdo.html 3. Behavioural Interview Questions and Answers: kzread.info/dash/bejne/hHqlsZacisnWaJM.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @halexiszhr6905
    @halexiszhr69055 ай бұрын

    Thank you very much, im not an native english speaker but it helped me a lot........ I am giving some interviews this weekend and I was so nervous.... but now i feel more confident I and now that i will do a good job...!!! i will come next week to share wath happened with you all...

  • @CareerVidz

    @CareerVidz

    5 ай бұрын

    Best of luck! You've got this! :)

  • @user-or3go4ng9c
    @user-or3go4ng9c10 ай бұрын

    Sir you are the best 👌

  • @CareerVidz

    @CareerVidz

    10 ай бұрын

    Thank you! Is your interview coming up soon? :)

  • @sherylvincent1168
    @sherylvincent1168Ай бұрын

    Thank you very much for this insightful video. I attended a call centre interview yesterday after listening to this video few times and followed the pattern mentioned in this video. Got my offer letter today. More than excited .

  • @CareerVidz

    @CareerVidz

    Ай бұрын

    Wonderful! This is great news! I wish you all the best in your new role! :) I have put this video together for you to help you in your new role: kzread.info/dash/bejne/rKKf18GlipvTcZc.html Please would you SUBSCRIBE to my channel. I'd very much appreciate your support. Thank you! Richard 🙏

  • @hitler20382
    @hitler203829 ай бұрын

    thank u very much Richard

  • @CareerVidz

    @CareerVidz

    9 ай бұрын

    You are very welcome! When's your interview?

  • @hitler20382

    @hitler20382

    9 ай бұрын

    @@CareerVidz Within two days

  • @aliganyirateddy5333
    @aliganyirateddy53332 жыл бұрын

    Am here having a zoom CSC interview..thank you sir 🙏

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    All the best kzread.info/dash/bejne/Z2ZkwY-QacS8k9Y.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @ishraqkhan2700
    @ishraqkhan27003 ай бұрын

    It’s 1:39am and I’m using this video for a job interview I got at 11am. Hope everything goes well

  • @CareerVidz

    @CareerVidz

    3 ай бұрын

    Best of luck! You've got this! I do have these last minute interview tips for you: kzread.info/dash/bejne/aJZ-tqeTnre6ZaQ.html and this one: kzread.info/dash/bejne/k4qnwbCng9K2pLQ.html Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @sofitubefamily
    @sofitubefamily11 ай бұрын

    Thank you so much i will try

  • @CareerVidz

    @CareerVidz

    11 ай бұрын

    Best of luck! Please do let me know how you get on! :)

  • @gibbousmoonasmr
    @gibbousmoonasmr11 ай бұрын

    I have a call centre job interview on Wednesday and I'm really scared because I've not done a job interview for years 😭 gonna practise this in my spare time and try to nail it for the job interview!

  • @CareerVidz

    @CareerVidz

    11 ай бұрын

    Hi, thank you for your comment - you’ve got this! I recommend you watch these three videos to help with interview nerves: 1. kzread.info/dash/bejne/fWSTzaqaernJppc.html 2. kzread.info/dash/bejne/m62l1pp9eLy_lcY.html 3. kzread.info/dash/bejne/pIeNupl7qJy5oto.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @travelfoodtv5956
    @travelfoodtv59562 жыл бұрын

    excellent bravoooo 👍👍👍👍

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Many thanks!!

  • @702naturalbeauty
    @702naturalbeauty5 ай бұрын

    Great informed ❤❤❤❤

  • @CareerVidz

    @CareerVidz

    5 ай бұрын

    I hope it's helpful! When's your interview? :)

  • @angelinashipley582
    @angelinashipley582 Жыл бұрын

    This actually works I actually got the job

  • @CareerVidz

    @CareerVidz

    Жыл бұрын

    Well done!!

  • @kariwan2482
    @kariwan24822 жыл бұрын

    Realy need like this vedio

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    Thank you

  • @rositarosy4999
    @rositarosy49992 жыл бұрын

    Great👍

  • @CareerVidz

    @CareerVidz

    2 жыл бұрын

    THANK YOU

  • @Our-differences
    @Our-differences10 ай бұрын

    I wish I could take you speak in my ear every time I go for an interview

  • @CareerVidz

    @CareerVidz

    10 ай бұрын

    I hope the content helps! When's your interview? :)

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