It's the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski.
Join us as we dive into the freight and transportation industry to provide you with the latest in Freight Broker education and industry news.
New episodes every Friday.
Freight Broker Training videos every Wednesday.
Q and A series "The Final Mile" every Tuesday.
If you have a question you would like answered on our show, visit our website or leave us a comment!
For more about us, check us out at www.freight360.net for our whole library of Freight Broker Training, blogs, and more.
Interested in taking a class, our Freight Broker Basics Course is our self paced online class to get you everything you need to start. We also offer coaching services, so be sure to check that out.
Let's Talk Freight!
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Nowadays its a lot more complex, the type of people are vastly different
I really hate the word rips because it implies you are ripping off the carrier or the shipper and we all should be working together
@@ntwdequiptrans4023 that’s a great point. Never thought about it. Here’s what I could find on the origin of the term. The term "rip" in the context of gross profit on a load in the freight brokerage industry likely originates from the slang usage of "rip" to denote a profit or a financial gain. In various industries, the term "rip" has been used informally to describe a portion of earnings, a margin, or a share of profits. This usage might have been adopted due to its connotations of taking a cut or a slice out of a larger amount, similar to how profit is a portion taken from revenue after costs are subtracted. The term "rip" can also imply a swift gain, aligning with the brokerage industry's focus on quick transactions and margins.
Does calling give the carrier more negotiating power versus them calling gives the broker more power?
I have a couple of customers that want quotes on reefer LTL. How do I go about doing this?
Highway sucks use RMIS or carrier packet
I’m on my third week at a logistics company. I did 400 carrier calls today lol. Enjoying your videos like always! Thanks!
Just a follow up on my question can I later reach out to that shipper after load is dropped off and it’s a few months down the road and I’m no longer driving for that company ? Or am I not allowed to contact any of the hundreds of companies that I’ve picked up from over the last 3years ever? Cause then in the future I could call a company I’ve picked up at before not remembering and would I have issues? Thank you!
Is it okay for a carrier to ask the original broker if the load is co-brokered to verify if its not fraud?
Yes!
Thanks for supporting Ukraine dude!
Slava Ukraine!
Lol integrity is also bad
Echo is trash 😂😂😂😂😊
Thanks for answering! I haven’t been soliciting i just wanted to ask but I kinda figured it was a no go. I just want out of trucking and was trying to see if it’s possible so I can get an income while working on obtaining customers. But thanks again! Bought the course today and learning a lot. Thanks guys!
First off, I love your channel and watch every video you guys put out as every episode has real, legitimate, actionable insight. I know you have connections within DAT and I am at my wits end trying to resolve issues with them. We have been unable to use our account for almost a month now. We continually call for updates and the only answers we can get is the Compliance is looking into and we need to wait on them to contact us. I have asked to escalate the matter but again can’t get anywhere. A month of no answers and no resolution. DAT is a pivotal provider in the industry and their actions could be a death sentence for a new or smaller company that simply couldn’t survive a month without DAT. I appreciate they need to continue to evolve their security to stay ahead of the fraud, but this is not reasonable. Has anyone else experienced this? Does any have any contacts outside of Customer Service to escalate this? A month is just far too long to put up with this.
Freight brokers are scum period no assets in this game! And they take no risk being on the highway with a 44k lbs load. If I seen you at a dinner party it would probably not end well.
Brokers are scum you all have no assets in trucking besides your garage office and a internet connection. Brokers got too go dumb
At 35:00... I like how you think Ben! That's an awesome approach to it
Will your course help if you are going to be working at a big box brokerage? I am going to be starting tql and from what they told me they do not really have a sales or prospecting process so I want to be prepared.
I need a 40% margin on some of my low mile runs- pay truck $300, $500 bill rate etc. I don’t feel it’s greedy at all, as it’s what I need to give the customer the service they deserve and have cushion to get it done (occasionally) at or close to cost.
Do a freight 360 3D letter wall sign with a back lit panel. :)
That’s a good idea! I’ll have to look into some companies that make them.
Thanks for the great KZread videos. I am a new broker and also a new carrier. I enjoy your videos because all of your content is very informative unlike other you tube videos.
Appreciate the feedback! Share us with your colleagues.
I wish that’s how I’ve worked😂 watching tv all day LOL
😂🤣😂
I think Amazon brokerage will soon be taking more and more customers from small brokers since they have large base of carriers and digital platform that dont cost much to operate so they can aford to charge lower margin then smaller brokers..
Great point! But, those types of brokerages tend to provide cheap rates but poor service and even worse on time %’s. They operate similar to CHR on price and price alone.
Great convo. Is it the standard for your shipper to send out loads to all of their brokers on a blasted email??
It can be. It’s very common with lumber companies for example.
Hey great podcast really learning a lot! I’m planning on signing up for the course here in a few days once I get back to home to FL from the road, but I had a few questions. Sorry for the long message in advance. So I’m currently a truck driver and want to start a brokerage doing step deck/flatbed loads since I’m familiar with it. But I’m trying to see if it’s possible for me to start cold calling and finding prospects while on the road and is it ok to ask the places I pick up at about helping them with loads and letting them know that I’m a broker or will that cause issues between the broker and my carrier if the shipper tells the broker about me asking for their business. Also let’s just say I’m on the road making phone calls and someone does give me a load on the spot will a laptop and cellphone be enough for me to do paperwork and get the load posted and do everything else needed? Or is it not doable? And should I be mentioning on my calls that I’m Ukrainian and can speak Ukrainian/Russian and a good amount of drivers are also so I can have better communication with the drivers or is that something shippers don’t care about? Please let me know your thoughts! Thanks guys! And by the way Go Eagles lol
You can certainly make calls on your down time as a driver. You should also be able to process paperwork. However, you don't want to prospect the shippers you are picking up from that a broker has booked you for. That is considered back solicitation. We can answer more questions on the upcoming episode if you'd like to provide more details.
@@Freight360appreciate the reply and yeah I thought that wouldn’t be right to do but figured I’d ask the question cause I’m constantly picking up from different shippers. And yes if you could please provide details I’ll be watching so if you could I’d appreciate it!
Exactly,this is where I am ,every morning I’m at with a cup of coffee 😊
👍
Nice banksy in the background
I finished my first week as a freight broker in training! I love this podcast!
Love to hear it! Congrats. How did you hear about us?
Hi this is harry can i get your email
As an aspiring freelancer, I needed to hear this
Glad you found us!
Is it worth it to have this starting out ?
You can sign up for a free one at Ascend
But you won’t need it until you have loads to move.
How can you confirm that they own the assets? Thanks!
Their are multiple tools out there like Highway, My Carrier Portal, and QuickScope. You can also verify with the insurance and Vin #. Shoot us an email at [email protected] and we can discuss it more in depth.
@@Freight360 okay Thanks
Love your stuff. Gives me the motivation to keep hammering forward. Some of these shipper are rude as hell. 😅. It's worth it tho.
For sure! Keep pushing.
Your energy is infectious. Subscribed and ready for more!
Thanks for joining us
Hi guys, thanks for answering my question last week. Made my day, haha. I had a question re: the discussion about frozen reefer LTLs. If I used one of those brokerages to help me move a frozen LTL, is that considered co-brokering/double brokering? Do I have to tell my customer that I'd be using another broker? How would this work liability/claim-wise? Thanks!
It would be co brokering since they’ll be a co brokerage agreement in place. You can find a sample agreement on our website. The claims are handled by them if one occurs. You’ll just facilitate information between this brokerage and your shipper.
We'll also break this down in detail on our next show.
I started my first day at a logistics company and was speaking to carriers and drivers over the phone for the first time and found it challenging but fun. I’m impressed by those who can do this job. ! I’m going to be tuning in to your podcasts as you guys seem to have valuable insight. I don’t have enough disposable income yet to purchase one of your courses 😂 but I’ll share your channel with my fellow coworkers. (: Thanks!
Thanks for joining us and check out our website. We have a ton of free content for you and your coworkers!
I expected this to have millions of views - great content fellas!
Love it! Thanks for the feedback
Ben, I apparently did this technique and was following up on either the quotes I had provided them or the orders they told me that are lined up but I got feedback saying that I am being an aggressive salesperson and I should wait until they actually need me. But here’s the contradiction, if I slow down then they might forget me and keep running operations as it is. Still kinda figuring out the safe zone to play with.
Every person is different, and part of the sales process is fine-tuning that ability to hear and understand the person on the other side of the pone, deeper than just the words being spoken. Shoot us an email at [email protected] and we would love to discuss this more with you.
Great video. Good stuff.
Much appreciated!
U guys r my TRUE motivation
Thanks for watching!
I have been in this business for 30ty years, its NEVER BEEN LIKE THIS!!!
It's definitely a tough time right now.
Still staying positive... But good feedback from the pros
Do you ever do live cold calling where we can hear you live and also the resistance from prospects what they say and your attempts to overcome it. That would be the most helpful by far.
All the bs sports talk in the beginning makes me not want to listen to your videos every single time. We’re here to listen about freight not get a sports recap. I can go to espn for that.
Thanks for watching! 11:50 is the start of the content. It's listed in the chapters. Or you can fast forward.
Good stuff!
Thanks for watching!
Great information.
Make sure to share us with your peers!
Good shit
Thanks for watching!
This market is rough. I just started again with my agency. Companies are holding on to their wallets. Gotta keep grinding tho.. Great advice.
The market is cyclical, and if you're not grinding, you're doing it wrong! Keep it up, and thanks for watching
@@Freight360 thanks for the Big Dawg advice. Need the motivation from the heavy hitters.
Sorry my job doesnt consist of sitting on a phone
So what do you do?
Also curious what you’re doing to acquire customers? 🤔
When a potential customer says “we’re customer routed” what’s the best response to the that objection?
We answer this question in the next final mile episode coming out 6/25. However, if you head to our website and search cold calling you will find a bunch of content on this topic. Freight360.net
@@Freight360 thanks for your help!! You have a great channel, and I’m learning a lot!
Thanks for watching! Let us know what you would like to hear next
I am a new broker and having a problem finding leads to call.
We have tons of content on lead generation. Here is a video you can watch kzread.info/dash/bejne/gYOktcV8lKezY7g.html. You can also head to our website at freight360.net and search our library of content or shoot us an email at [email protected]
Jai SHRI RADHE..
Great video, full of valuable information from start to finish! (apart from the sports part in the beginning lol)
Thanks for enduring the sports banter lol