Tineco Support

Tineco Support

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  • @AngelaCampo-b7m
    @AngelaCampo-b7mКүн бұрын

    All mine does is leave puddles of water everywhere that it doesn’t suck up

  • @chrisloomis469
    @chrisloomis469Күн бұрын

    My 11 is very loud and doesn’t seem to have any suction. Same I had issue with my first one.

  • @rebeccatorres3588
    @rebeccatorres35884 күн бұрын

    I have this tineco floor mop. Barely used it. Gave me this exact issue. Called Tineco and they asked me to guess the month I purchased it. I gave them the month of the day I called. I went to print out the shipping code they sent me to send it back. Printer ran out of ink. Some time went bye until I was able to purchase ink cause its expensive and I have 2 little ones and was not able to get to an office store. When I purchased new ink I called back to get a new shipping code because they expire in like 7 days after receiving it. Customer service said ok, I was all ready with my new ink, they called back n said I passed the warranty month which was the month I gave them on the original call. I said I'm just renewing a code from the original call date, they said sorry nothing they can do. I said that's fine but I do think they could have been a little bit more understanding when trying to use a new code for the same issue where I wasn't able to ship out. Anyways I do take responsibility for my issue of bump in the road but they were not obliging. The tineco was great for about the 20 times I used it, but would never buy one again. Also if customer service was a bit more helpful I probably would have bought another tenico in the future.

  • @samna789
    @samna7895 күн бұрын

    Does this work on thick pile carpets?

  • @tonydegenaro9400
    @tonydegenaro94006 күн бұрын

    how do you do self clean on the ifloor 3 breeze?

  • @user-ri9ok4hb2u
    @user-ri9ok4hb2u10 күн бұрын

    Как отключить кнопку WiFi он не нужен на этом пылесосе!!

  • @bierbarrel
    @bierbarrel15 күн бұрын

    Ive got two of these POS's...in the trash they go! Chinese garbage!

  • @AshleyMorgan-e2x
    @AshleyMorgan-e2x15 күн бұрын

    The part you pull off at 0:27 I cannot get off my machine. Is there a trick?!

  • @Hivydar
    @Hivydar14 күн бұрын

    I don’t even have one but it says it possibly should, I’m confused here

  • @kenknutson4684
    @kenknutson468418 күн бұрын

    Make sure your wifi is on 2.4 ghz. It won't connect if it's on the 5ghz. You have to disable the 5ghz in your wifi and then connect to the 2.4ghz

  • @olivierr6325
    @olivierr632518 күн бұрын

    Why is it necessary that the phone is also connected to the 2.4Ghz home network if it sends the wifi credentials to the device by connecting to an AP created by the device ?

  • @olivierr6325
    @olivierr632518 күн бұрын

    Bonjour, pourquoi est-ce nécessaire que le téléphone et l'aspirateur soit tous les deux sur le 2.4Ghz si le téléphone se connecte sur un AP créé par l'aspirateur pour transmettre les codes wifi ?

  • @saulmoya104
    @saulmoya10421 күн бұрын

    I can use in carpet ???

  • @tudioshustleboys2429
    @tudioshustleboys242922 күн бұрын

    Why does mine flash red

  • @giuliano4208
    @giuliano4208Ай бұрын

    Thats incredible, i have the S5 model and it doesnt have the 'WIFI Reset' button on the back! idk really why

  • @espgio
    @espgio19 күн бұрын

    Me neither, how the fuck does it work

  • @giuliano4208
    @giuliano420819 күн бұрын

    ​@@espgio couldn't get it to work... I tried to scan the barcode from the app and I got an error, apart from this problem it's fine

  • @marls10191
    @marls10191Ай бұрын

    Are the rolls interchangeable with the other Tineco so I can use a scrubbing one instead of just the soft one?

  • @marls10191
    @marls10191Ай бұрын

    Does the vacuum get most of the water up so it will dry fast?

  • @noahpopaj5514
    @noahpopaj5514Ай бұрын

    does it work on carpet?

  • @debravernon5485
    @debravernon5485Ай бұрын

    I've had mine about 2 yrs, it never held a good charge and died a few mins after using, I could never get a whole room vacuumed before the battery died. Now, it shows full solid blue lights as if battery is fully charged but when I put it on the vacuum , the battery starts to flash red and it won't even turn the vacuum on. Now what?!!!

  • @julieconvery5621
    @julieconvery5621Ай бұрын

    I literally just got this one the other day. It charged and won’t stay on for more than a few seconds. It’s going to be difficult to send it back. Spend the money and get a Bissell in the first place. I needed to clean my floors like yesterday not weeks from now

  • @kristytteach
    @kristytteachАй бұрын

    My Tineco iFloor 3 Breeze did not come with a 3 in 1 cleaning brush. Where can I order that? It also did not come with a HEPA filter, but came with a blue sponge looking one. Can I purchase a HEPA filter instead and will that fit?

  • @hotdogs5265
    @hotdogs5265Ай бұрын

    This video was useless. Why even bother

  • @voteauso
    @voteausoАй бұрын

    Where do I add the detergent

  • @robertoprovenzano717
    @robertoprovenzano717Ай бұрын

    Hej, how is possible to Factory reset the Floor One S3? or just changing the language? Thx

  • @Bellachella
    @BellachellaАй бұрын

    i don't really like the s5 but i kinda do but the s5 pro looks better.

  • @mondlichthexe1220
    @mondlichthexe1220Ай бұрын

    Hallo, kann man das Gerät Floor One S5 auch verbinden wenn dieser WLAN-Knopf nicht vorhanden ist? In der Bedienungsanleitung steht überhaupt nichts zur App.

  • @Sandstorming99
    @Sandstorming99Ай бұрын

    barcode scanned, wifi setup correctly, device and app are malfunctioning. Tineco used really shitty WIFI in their units and do not really update the app to make it better. Mine absolutely refuses to connect. gave up.

  • @anthea5004
    @anthea5004Ай бұрын

    My water tank says "fill only tap water". Where should I put the clean solution?? thx

  • @KG-wd4id
    @KG-wd4idАй бұрын

    Hey there, I’m looking for information as to why the MAX button has stopped working and the lights across the front of the floor attachment are no longer working.

  • @MemorablePopCulture
    @MemorablePopCulture2 ай бұрын

    I followed the instructions, I don’t see any hot steam coming out. Am I doing anything wrong?

  • @TheDailyYao
    @TheDailyYao2 ай бұрын

    Is there a fix for this? Thing is not spraying water!!!

  • @sundijoy177
    @sundijoy1772 ай бұрын

    Our tineco s12 has now done this. We have done everything video suggests and still it seems the motor has failed. Its still under warranty

  • @jerOKC
    @jerOKC2 ай бұрын

    Same issue as everyone else in the comments. Junk!

  • @SONGGOD4524
    @SONGGOD45242 ай бұрын

    I have a problem!!! Help! The vacuum cleaner charges, but does not turn on at all. What does it mean?

  • @jenniferw6287
    @jenniferw62872 ай бұрын

    Does this work on shag area rug?

  • @_nails.marsi_
    @_nails.marsi_2 ай бұрын

    bonjour, je veux savoir demain la batterie tineco A11 est chargée avec le chargeur tineco s11, merci si vous me répondez

  • @ACBrown-yu5di
    @ACBrown-yu5di2 ай бұрын

    Having so much trouble removing the handle. We're moving and want to put it back in the box.

  • @romanabaev
    @romanabaev2 ай бұрын

    Hi, how to replace the cracked tube of vacuum suction after 1.5 yers of use? In addition where to buy the new one?

  • @Lawrence.k5
    @Lawrence.k52 ай бұрын

    My lasted only 1-2 months and wont charge anymore even though the blue light comes on😢

  • @sarahaddo3022
    @sarahaddo30222 ай бұрын

    FYI I got it working my taking out the water tank and manually releasing the water by pressing the release valve on the water and mopping that up with the vacuum. After a couple of goes it started releasing water itself

  • @GiuseppeSola-eo7ll
    @GiuseppeSola-eo7ll3 ай бұрын

    E’ una merda

  • @ChrissyLee-eg8nr
    @ChrissyLee-eg8nr3 ай бұрын

    I have the same problem my tineco just stopped powering on and I take very great care of my vacuum and would appreciate this being resolved for me

  • @Thetimecapsuletx
    @Thetimecapsuletx3 ай бұрын

    This is the best hand vacuum made. It all comes apart for repair and such, but I am having a problem. The latch on the dust bin broke so I ordered a replacement. It’s all on and fine except it doesn’t have the two connectors that attach to the wall unit for recharging. What to do!

  • @B-ch6uk
    @B-ch6uk3 ай бұрын

    Looks heavy

  • @jvstrouth
    @jvstrouth3 ай бұрын

    Worst $5 I ever spent at a yard sale. My A10 is doing the same thing as everyone else’s. If I had paid full price I’d be livid.

  • @lowwastehighmelanin
    @lowwastehighmelanin3 ай бұрын

    Everyone is angry about this. Your products are trash. Also the A-10 battery DOESN'T COME OFF. THIS IS FCKN USELESS.

  • @TiffanyDeCain
    @TiffanyDeCain3 ай бұрын

    Mine has the max light blinking and turns off after a few seconds. I have done all these steps and also tried to reset it a few times.

  • @willholder9161
    @willholder91613 ай бұрын

    Thank you for your efforts here. But there is so much contextual information missing regarding each of the processes covered. The wording was sped (without vocals) through with a bit too much haste, as well. Hopefully someone got something out of this.

  • @user-ko4mf2bx9f
    @user-ko4mf2bx9f3 ай бұрын

    This didnt help at all ive cleaned everything over and over and ive done the self cleaning but it doesnt even use water during self cleaning either. Cant find anything that actually helps with my issue.

  • @kebaikkandankeburukkan7681
    @kebaikkandankeburukkan76813 ай бұрын

    I have a tips. You connected your phone to wifi. And scan bar code at device. Automatic will connect to apps

  • @westelevenlane
    @westelevenlane3 ай бұрын

    How do you take that top part off, though?