My water tank says "fill only tap water". Where should I put the clean solution?? thx

I hope you Send one to Vacuum Wars so we can get a full review. Great looking new model!!

@TinecoSupport

2 жыл бұрын

Dear Jamie, thanks for your comment. For PR & Media Inquiries, please feel free to contact marketing@tineco.com.

I'm wondering if there's a way to use this on a mat/area rug? Or is that only the s5 pro with the "suction only" mode?

@TinecoSupport

2 жыл бұрын

Dear Customer, Thank you for the comment. You may use the machine on a mat/are rug. Floor One S5 COMBO achieves smart floor washer and handvac in one, but only the handheld vacuum, which could be understood as the "suction only" mode of the whole machine, is able to be operated on mats and rugs, because the floor washer would finish sucking and washing together at the same time, as a result it could not be used on mats or rugs. Feel free to contact our customer service team via email if you hava any other questions. Best regards, Tineco Customer Care

@MyKobreti

5 ай бұрын

​@@TinecoSupportwhat's the capacity of the hand held vacuum (ml)? I can't find this info. Thanks

interesting design..i wonder if that combo feature is useful. no reviews out there yet

@TinecoSupport

2 жыл бұрын

Dear Customer, Thank you for the comment. You may visit the official Tineco shop on Amazon to see other customers' comments on the using experience of the combo feature and take them for reference. If you have any other questions, please feel free to contact our customer service team via email. Best regards, Tineco Customer Care

I don’t have a barcode to scan in order to connect to wifi …what am I supposed to do?

That vacuum talk to much. I have no idea how switch that off.