This Secret Word Can Help You Win ANY Deal | Chris Voss

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Stop losing and start WINNING. Negotiations can feel intimidating, but our methods make it easy. We rely on emotional intelligence and empathy to get the job done. Explore our content and find the best skills and strategies to ace negotiations. Head to our website to subscribe to our newsletter and attend one of our live events. See you there!
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About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
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Пікірлер: 33

  • @easyday808
    @easyday808 Жыл бұрын

    Having these on a playlist on repeat is GOLD. Putting advice into practice is though, the more you listen it gets easier.

  • @radiumescape9633
    @radiumescape9633 Жыл бұрын

    I tried “it sounds like you’re powerless” with an agent for the cable/internet company when negotiating renewal and she just replied back “i am” 😂😂😂😂😂😂😂😂

  • @deinvestor1.1

    @deinvestor1.1

    Жыл бұрын

    End of negotiation 😆

  • @EddyLeeKhane

    @EddyLeeKhane

    11 ай бұрын

    Ask "You are?" If again a yes, then go Karen mode and ask for someone who had power 😂

  • @moemenace5345

    @moemenace5345

    3 ай бұрын

    LOL

  • @Sara.62165

    @Sara.62165

    Ай бұрын

    nah cause when i first heard that phrase i instantly thought that that’s what i’d say to it haha

  • @nichegoseberazdvatri
    @nichegoseberazdvatri Жыл бұрын

    How am I supposed to watch any future seasons of Homeland after watching and reading your content?! 🤣 One of the best decisions I made in life is finding your book. I'm not some hot shot sales person. Just a gullible friend who is getting her money back. I have received about 70% of my money back. Unbelievable. Thank you sir, and the channel.

  • @gregorykhan4182

    @gregorykhan4182

    Жыл бұрын

    The black swan group has helped me through many tough negotiations as a Realtor Associate. The one I am working on now is how to say no politely to a potential client while protecting a future relationship with him.

  • @nichegoseberazdvatri

    @nichegoseberazdvatri

    Жыл бұрын

    @@gregorykhan4182 how did you come to conclusion to say no?

  • @gregorykhan4182

    @gregorykhan4182

    Жыл бұрын

    @@nichegoseberazdvatri In this particular case the client did not wish to follow all the requirements for listing his property due to objections he had about some of the documentation requiring disclosure re our proceeds of crime act. He was prepared to pay a commission outside of the legal parameters. The natural question therefore was 'How am I supposed to do that?'.

  • @corilewis
    @corilewis Жыл бұрын

    Damn, Mr Voss is out here giving us valuable teachings for free - thanks 🙏 I appreciate your team aggregating these videos and will be practicing the skills

  • @edwardsullivan5122
    @edwardsullivan5122 Жыл бұрын

    Happy Thanksgiving weekend! Thanks, too, to you, Chris, the Black Swan team, and to all of the Black Swan community for all of the insights and support. Let's all have a blessed holiday season, whatever our religion.

  • @ashley4372
    @ashley4372 Жыл бұрын

    Perfect timing. Thanks.

  • @PedroPeyolo
    @PedroPeyolo Жыл бұрын

    Happy Turkey Day to Mr.Voss & the entire B.Swan crew!! 💚

  • @maribethcondrillon1079
    @maribethcondrillon1079Ай бұрын

    Yeah. Its amazing ❤

  • @carloseduardonaranjosuarez5917
    @carloseduardonaranjosuarez5917 Жыл бұрын

    Thank you very much Chris, I love your book, huge quantity of wisdom in it thanks again

  • @GivingForwardVids
    @GivingForwardVids Жыл бұрын

    Love the Flashback ot minute 58

  • @johnpachkoski4637
    @johnpachkoski4637 Жыл бұрын

    the point and purpose is get to the rationalize the reasons for defending the rationalization you want them to defend, and the feelings of being on your side that you want them to have. Ie defending doing business with you or 'so why us' 'why would you choose doing business with us?" and defending the point that you want them to defend thats being on your side.

  • @ChrisRubeo
    @ChrisRubeo Жыл бұрын

    Would it be totally crazy to say that Voss is THE MAN?

  • @landrichplus
    @landrichplus8 ай бұрын

    Thanks

  • @maribethcondrillon1079
    @maribethcondrillon1079Ай бұрын

    Uh thank god you there for me 😮

  • @maribethcondrillon1079
    @maribethcondrillon1079Ай бұрын

    Yes i understand 😅😂❤

  • @missmarilynj4086
    @missmarilynj40863 ай бұрын

    💎💎💎

  • @maribethcondrillon1079
    @maribethcondrillon1079Ай бұрын

    Uh my god

  • @spurofthemoment232
    @spurofthemoment232 Жыл бұрын

    You are not going to like this deal. In fact you will not do this deal. Fact is you have already won this deal because you have All the power to control the end result. You see not responding is to end this deal. However even a single response will begin the negotiation of this deal. Thing is I have nothing to offer you and you have nothing you want to give me. Heck I don't even know why you would want to do this deal. Anyways, Chris, hope you had a great Thanksgiving day! Thanks for all the awesome training Chris! 😁

  • @ReflectionOcean
    @ReflectionOcean Жыл бұрын

    I'm going sounds extremely greedy. What's the chance for me to get an upgrade on this... It sounds like you are powerless...

  • @NegotiationMastery

    @NegotiationMastery

    Жыл бұрын

    I would need a little more information about the situation to give you more of an accurate answer but I would be careful with that. It almost sounds accusatory which could potentially trigger someone. Remember there are 3 different types of negotiators and they all react differently.

  • @maribethcondrillon1079
    @maribethcondrillon1079Ай бұрын

    Until now dednt pay me

  • @daveg2199
    @daveg219910 ай бұрын

    Is it ridiculous to assume you have the power to give a cheapskate like me an upgrade?

  • @MikeHunt-rw4gf
    @MikeHunt-rw4gf Жыл бұрын

    Algorithm.

  • @masteringtheapproach7815
    @masteringtheapproach7815 Жыл бұрын

    In slang version of that's right, when talking to black people a lot of us will say facts, which means that's 👍 right. Laugh out loud

  • @NegotiationMastery

    @NegotiationMastery

    Жыл бұрын

    The skills work cross culturally 💯

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