It’s so short sighted of a dealer to treat a customer badly. Treat a customer badly, and you lose their business for the next “forty” years, as well as any possible business from their friends and associates, when they badmouth your business. As a “car guy”, I have influenced dozens of sales over my life. So definitely don’t screw with a car guy, or a KZreadr who influences 1000’s of purchases, like Zack and Andrea. 😊

I have been a Toyota person all my life. Always felt taken advantage of by their dealership in Toronto Canada but dealt with it because of the perceived reliability, even having every oil change minimum $300 because there was always something else. Then I moved to the USA in Cincinnati went to Toyota and was treated like crap at the height of COVID. No cars for 12 months and no willingness to help. Then I came across this gentleman at VW Beechmont and he went out his way to find me a car, didn’t mark up, helped me get a lease being new to the country. The car is excellent, maintenance is oil change only 2 years in, reliable and fuel efficient (Tiguan) Mr Kevin has a customer for life. Helped me when no other dealership would. Toyota lost a life long customer.

@liveoak7838

8 ай бұрын

Toyota lost me as well. Plenty of other good vehicles out there.

@robertt9342

Ай бұрын

I don’t have an investment in your story, but could you elaborate on “treated like crap” a bit more. I ask as during the height of the pandemic, supply collapsed and demand was far higher than it causing a severe shortage in new and used cars. 12 months was pretty good back then and they couldn’t make them appear out of nowhere. In the States they don’t have the same rules as in Canada and they could markup car prices if their state laws allowed it, so that was pretty good deal paying retail. Dealers of all brands often take advantage of customers as they tend upsell non mandatory services and it Gary’s by dealership, not brand. After years of pleasant service a one Hyundai dealership, my wife tried another for convenience, and this turned out to be a big mistake. Typically we would service our cars at the Hyundai dealership while under warranty. I know it wasn’t needed but it might mean less issues if a warranty claim popped up. My wife went into this other dealership for an oil change and they pressured her on a bunch of other services and made up repairs. She knew that the oil change was the only thing required and she contracted Hyundai about and they told her the same thing. They claimed her brakes were “shot” even though it only had 30k on them. She called me and I told to decline and we will take it to our local mechanic just in case but told her to speak to the service manager and I ask him why would they be worn out s quickly. Ky wife asked it in a way which caused the manager to back pedal very quickly on the subject. That experience has stopped us from using the dealership for anything but recalls.

I also had a good experience with a VW dealership during inventory shortage. The car I ordered had an MSRP increase on my model and year after I ordered it. VW honored the old MSRP on my car and the dealership also honored the old MSRP when they probably could have tried adding a market adjustment or dealer add-ons. They also gave me periodic updates while I was waiting for delivery. Shoutout to Stephen from Olympia VW in Olympia, WA.

Funny...(grab another coffee because this is a long one!) I was just listening to one of the local radio stations here in Toronto and one of the radio hosts was talking about their recent horrific experiences with a dealer. She needed a car immediately to get to work so when they saw an ad for what they were looking for at a decent price they immediately contacted dealer who told them they had what she was looking for, her and her husband rushed to the lot to buy it. However, when they got there and started the process, they were informed that the car was $5000-$6000 dollars more because of dealer extras that were added. The couple were pissed because they didn't want any of it. (Tint, protective film coating, etc.) Despite their adamantly trying to refuse these extras, dealer said it was already "in the system" to be added so too late. She needed the car asap so finally agreed. Here's the kicker...dealer then said they had to leave car with them to have these options added so they could pick up car in THREE WEEKS! That's when the husband flipped because they told dealer wife needed car for work. So, to make a long story longer, they come back on the scheduled day, three weeks later to pick up car, get in the car and notice that nothing had been done. Dealer was like "Oops". They had to leave car for a second time. On a happier note, after much fighting (aka negotiations), the dealer finally agreed to refund them the $5000. (I think drug dealers have better reputations than most car dealers.) Just say'n.

@Motormouth...

8 ай бұрын

Wow, just wow!

@lukerinderknecht2982

8 ай бұрын

I'm pretty sure that would be illegal in Alberta. Advertised price has to include everything.

Maybe the best car review channel. Thanks for your work and content!

Kudos on 30 QC&C's. Always insightful. Totally agree that dealerships can be hit or miss. Even within one dealership, you can sometimes find a fair salesperson - stick with him/her. Loyalty is a 2-way street! Another recommendation. During the purchasing process, get to know the Service Director as well. You will need that person to be on your side at one point. Keep up the good work Andrea and Zack!

Had to smile when you mentioned how salespeople look at you if they think you can’t afford a car. Walked into a Toyota dealership after playing Pickleball one morning. Stopped because it was on my way home and wanted to put money down to order a Venza. I had already done my research and knew what I wanted. Three salespeople looked at me, two actually stepped back and the third one asked if I needed help. Needless to say I put the money down and two weeks ago my Venza arrived went in and paid cash and walked out. The salesman that helped me out was great and I got the vehicle at MSRP with no add ons. Worked for me and the salesman that didn’t judge me by the way I was dressed. Actually I was dressed pretty nice for pickleball. 😂

@andreaspencer9813

8 ай бұрын

Awesome, thanks for sharing this!

Great answer on car dealership and car salespeople. if you find a good dealershp and salesperson you will be treated well. If you get a bad feeling about one. Leave ASAP!! Great video guys !! 👍👍

Totally agree with you on the dealership comment, some are good but the majority are not, the tactics by those Stealerships adding fees, markups, $800 documention fees is ridiculous.

Our province has only one Subaru dealership. It’s where we bought all our cars…almost. Because of lowball trade offers on a car we had, we were forced to purchase from a dealership in another province. Even with driving there, dropping off the trade and coming back we got 2 grand more for the trade. That was five years ago. Last summer I was ready to go out of province again and I let them know that. Lessons learned by the dealership last time kept us from going out of province for our last purchase last summer. You just have to know when to walk away from the dealership if you’re not happy. You need let them know that and that you won’t be back if that type sales service continues.

Our daughter just bought a 2024 rav4 hybrid the day it arrived at the Massachusetts Toyota dealer. No wait, and $1200 off sticker. She’s happy.

@andreaspencer9813

8 ай бұрын

Awesome!

Dealership is key when buying a car. Ownership sets the tone. Mini Countryman has an eco mode. They say it will add about the mileage you get for a gallon., which takes in account your driving manner, I found this to be about right. But a few more miles and a lot less FUN.

I was VERY briefly a car salesman at a VW dealership in NJ and Acura dealership in Delaware. I was between teaching jobs during the 2010 recession. Worst experience of my life. At VW I was screamed at by the manager and threatened to be fired if a customer walked out without seeing a car. Acura did bait and switch with my customers.

Thank you for bringing up this topic. I recently bought a 2023 Golf R, and wow, the experience is worse than it has ever been. Not only do you have to find the car, but you have to negotiate to get closer to the sticker, and they don't care if you don't buy it. With that said, you can't even get a test drive on some models. The buyers need to work harder than ever to find a car at the right price. Unfortunately, unless the manufacturers change their business model, nothing is going to change. There are some good dealers, and you need to work harder than ever before to find a good one.

@gosman949

8 ай бұрын

the best way to fight this is to stop buying cars--all of us for only 6 months. Then that will change things for the better.

Best car show in Canada, thankyou.

@richardhale2117

8 ай бұрын

Best in U.S., too, imho.

@andreaspencer9813

8 ай бұрын

Wow, thank you so much, glad you are enjoying our content.

@andreaspencer9813

8 ай бұрын

​@richardhale2117 So sweet thank you!

@pedramazimzadeh4241

8 ай бұрын

In North America ❤

@andreaspencer9813

8 ай бұрын

@@pedramazimzadeh4241 You guys are the best!!

I recently purchased the new Mercedes 24' GLE450e, and what an awful dealership experience!!! I even went to a different dealer than the one I had a relationship with, because I assumed (incorrectly) that they would appreciate my business!! It's all the same lousy business model and poor customer service. Meanwhile, my husband and brother both have a "trusted" BMW salesperson, and are very happy!!! When we find that trusted sales person, we need to stick with them!!

@kitkat9335

8 ай бұрын

Is their trusted BMW salesperson in B.C.? I am in the market for an X3 and would love to connect with a good salesperson.

@brynmawrbeth318

8 ай бұрын

@@kitkat9335 Sadly no, I am in the US!!

Excellent episode per the usual arrangement! 19:07 - I sure hope those days are coming back. I get that having less inventory probably means a higher transaction price per vehicle at the dealership, but at some point manufacturers will (I hope) be cranking out enough units that I *could* go to the dealership and pick from the red, blue, or green one. Each factory surely has an optimum quantity of cars they can build, and unless it's a Telluride, which apparently is only built in one place and that factory is already running three shifts, volume has to slowly come back. The manufacturer makes more money the more units they push off the assembly line, so I would *think* that they would want to build as many units as possible. Of course if the model is not selling well (I'm looking at you Toyota Crown) the dealer will do their best to keep the runts of the litter to a minimum. And there are other factors I'm not talking about (and some I don't know!) but that's my opinion on this. I hope I'm right, we'll find out 🙂

I bought a Genesis GV70 a year ago and it was refreshing. No haggling, no admin fees, no mandatory packages, all well explained and it was just a matter of waiting after that. This is the experience all dealerships should be providing!

@lucarvian

8 ай бұрын

Glad you did. My purchase of a Genesis GV70 in 2022 was my worst experience in 38 years of car ownership. I agree with Zack that it all comes down to training and ownership mentality. Test drive and all the help leading to order was great. After order placed, downhill fast. The sales staff at the dealership in eastern Ontario were poor communicators after the deal was done, no responses to emails, and the sales staff outright lied, in writing, regarding commitments on pricing of the Genesis and my trade, lies that the sales manager never acknowledged or responded to after asking for the emaiI proof and my sending to him. I don't care about no haggle...not why I bought Genesis . I have bought every car since 2000 over the phone in one morning...whichever dealer meets my price has my business and I have always met my price goal. Love the car and so far service has been decent, but not sure I would buy another simply because of of the poor sales experience with the only Genesis dealership in the city and within any reasonable distance.

Just wonderful. Absolutely never miss any of your videos! Thank you from Texas.

Your 100% spot on with car dealer's. I find Toyota sales persons the worse. They just say you don't buy it someone else will. It's true but don't be a A-- about it.

@andreaspencer9813

8 ай бұрын

Yes my Mom felt the same, she owned a RAV4 and moved to Hyundai because they treated her so well.

In 2015 I was shopping for a new econo sedan for my wife, went to the Nissan dealer in Richmond, BC, Canada, and said I'd like to test drive their Sentra BUT I wouldn't allow him to photocopy my licence, as I saw a news story that said dealers use that info to check your financial status and then use that to their advantage while bargaining. I would show him the licence so he knew I had a valid one and not to worry about allowing me to test drive the vehicle. He flat out refused, got in a huff, so I went around the corner to the Honda dealer, and my wife ended up with a new Honda Civic Touring model, which she's ridiculously happy with. Customer service is such a simple concept, it's amazing that dealers and salespeople who are pushing $50k products don't get that.

I’ve tried to talk everybody going into the dealership to going to a credit union first. They’ll get you the best rates and be more honest. Dealerships hate hearing you’re cover on financing already. Makes it that much easier to walk away and go to the next one willing to working with you.

In regards to the Venza in Sport Mode... if it's anything like the Rav 4 Prime, sport mode increases the regen in the hybrid system, which in tern could give you a bit better fuel econ. in city driving.

There’s no shame in drinking past the sleepy! Y’all are the best. ⭐️

I agree about the long wait times and compromise. My sister, a long time rav 4 owner...multiple ones....wanted a corolla cross hybrid, was on a wait list forever, decided enough was enough and bought a buick suv off the lot...great availability...and she is very happy. Toyota and honda in the usa northeast have zip on their lots (mostly used and a few ICE vehicles only) and are shooting themselves in the foot as people let their $ talk and go elsewhere. .

Unsure about Genesis customer service experience, but have heard many horror stories about dealing with folks at Hyundai/Kia dealerships, and that's the parent company for Genesis.... I love Genesis' products, but I'd be wary and do lots of research before buying one, as customer service during the lifetime of the vehicle is half the ownership experience, imo...

Agree that 740i was a beautiful design

That “Rioja Red” shirt looks fabulous Andrea!!!! 😜

@andreaspencer9813

8 ай бұрын

Thank you!!

That Chevy Traverse does look very nice! A major improvement.

@gosman949

8 ай бұрын

but looks is not everything. What are the bones like?

Great episode once again 🙌🙌🙌

I have a 2017 HONDA CR-V 1.5L turbo..bought used. Drive to Woodstock from London & return…so 20 I'm total city and 90 km Hwy 401. Run 100-105 of the highway in normal mode and vary from 6.4-6.1 L/100 K M according to the average “A” tri metre. I’m a happy camper.😀

I’ve bought/leased 9 vehicles over the last 20 years and for each and every one of them the salesman no longer worked at the dealer a year after I bought the car. I don’t know quite how to interpret it except that it’s a sign of the poor environment of many dealerships and the lack of consistency for buyers and building relationships. Often even the sales manager was gone within a couple years too.

@Motormouth...

8 ай бұрын

Funny, we have known the same sales people for many years...

Honda civic SI hatch would be my dream commuter car. That’s why I bought the Integra lol

@andreaspencer9813

8 ай бұрын

Love the Integra with the manual 👌

I am just curious why Consumer Report ranks Subaru cars reliability so high as I can often see Outback/Forester/crosstrek ranks top on its catogory, but JD power ranks it low, who should I trust? Any comments are welcome. Thanks

@davidd7175

8 ай бұрын

Neither of those. Google how JD and CR ranks cars..wouldn’t say it’s the most accurate data. I typically look at car forums and research there. Often times there will be threads or sticky threads for major/common problems.

@s-man3684

8 ай бұрын

JD power is a joke. I'd never rely on it.

If you're a smooth driver, eco mode will have little impact on fuel economy. It typically reduces throttle response but a smooth driver can get the same effect with gentle acceleration and coasting part way to stops.

Your segments and reviews on cars are great you should make the segment longer 😊 I received my 23 Kia Sportage hybrid Vesta blue with grey seats After putting in my order in January of this year, I looked every day on the Kia site and found it at the end of May across country and immediately left a deposit. I flew out to KC when it came in and drove it home. I'm still having dealerships contact me saying a Kia came in that didn't meet my specs.

When I was about 22 years old, my family and I went to a Toyota dealership and as my parents were looking around I saw this Toyota convertible car. I was just looking at it but the sales guy came up to me and said “hey you like this car? it’s not for you. You won’t be able to get something like this.” … Which I guess he meant that I looked really young and the car was obviously out of my price range. But my dad overheard the conversation, walked up and said “It’s OK. We’re gonna go with Lexus instead”. .. And nobody in my family to this day drives a Toyota…. But that grand Highlander does look really good. Lol….. And yes we knew then Toyota and Lexus were the same thing. .. But my parents were not giving that dude any commission.😂 … My dad later said to me “never act like that in life”. 😉

Right with you Zach. A couple of glasses of wine, out! Not making it through the show. Drives my wife crazy! Really like that top on you Andrea. The color is great for you! I’m liking the Ford Explorer ST lately for a bit bigger 3 rower. Mileage be damned!

Well done guys you are a good team, and very interesting and interactive vlogs love them😊

Love your channel and this segment. The section on car dealers was very interesting. When we were looking for a car a few years ago, we decided to test drive an Audi. We walked into the dealership and no one greeted us, no one approached us. After standing around for 5 minutes, we walked out and told all of our friends about this experience. None of friends have gone to this dealership. Unfortunately, both Audi dealerships in my city are have the same owners. I dread going into a car dealership and would welcome the Tesla and Genesis model for all dealerships. Keep up the great work guys.

Not a great experience with Genesis dealership located in western Canada. No haggle price is a joke. Changed price after ordering 2023 GV70 after 2 months waiting. Interestingly still advertised 2023 price. Then oh we (Genesis) changed the finance rate quoted 2 months ago. Again it still advertised online at the lower rate. I am not sure its a national vs local dealership problem. I agree with comments, not just buying a car, its service for me as well. Disappointing process compared to the 3 new Hyundai vehicles where I treated quite well. Hopefully others had better experience.

You guys are great! Have a wonderful week.

@andreaspencer9813

8 ай бұрын

Thank you so much, you too..

The model you describe as the price is the price will still have haggling for the trade in value.

I think we need a special edition of this show: Questions, Coffes & Cabernet 😅🍷

@Motormouth...

8 ай бұрын

I like that idea...

@andreaspencer9813

8 ай бұрын

Sounds like a great idea

I love Questions Coffee and Cars. You really know your stuff. You are a awesome couple and made for each other. I love the Toyota G 26:03 rand highlander. We have a 2019 Kia sorento awd and it is great on gas.

@regwilson7652

8 ай бұрын

I forgot. Gave a great Thanksgiving.

@andreaspencer9813

8 ай бұрын

Thank you so much for the kind words. Happy Thanksgiving to you as well.

Happy 30th edition Q C & Cs both 🎉

@andreaspencer9813

8 ай бұрын

Thank you so much!

@timphillips4147

8 ай бұрын

@andreaspencer9813 Always a pleasure Andrea!

Great episode. On the eco mode I had similar results in my 2.0 Ecoboost. I get better economy in normal mode than eco mode. I think it’s on me- I expect a certain throttle response and was pushing the pedal harder to get it thereby eliminating any savings. That’s my theory lol I think eco mode should automatically switch to normal under hard gas pedal then back to eco once pedal pressure releases.

The dealership that charged me twice the transport fee for my 2019 GMC will never sell me another vehicle. When I pointed out the error, they said it was ok, everyone was doing it. The purchase of my 2023 Acura was a dream. No admin fee, no push to sell me extras once I sais no extras. I dealt with one guy for everything including the trade-in. Out the door in 45 minutes!

Fun, relaxed presentation. Good job.

@andreaspencer9813

8 ай бұрын

Thank you so much, glad you enjoyed it!

Love your channel!

@andreaspencer9813

8 ай бұрын

Thank you very much!

Great show guys! 👏🏻👏🏻

@andreaspencer9813

8 ай бұрын

Thank you so much, really glad you enjoyed it!

@10OF9OFBORG

8 ай бұрын

@@andreaspencer9813 I am always enjoy your videos where an interesting answers to questions and jokes about a few things. 👍🏻😆☕️☕️

I heard of a legend.Story goes like this,Mick Jagger of the Rolling Stones goes to a Rolls Royce dealership,Salesman not knowing him turns him away.Mick asks to speak to manager.He immediately recognizes him takes over the deal,And Fires the salesman.

We love mark!!!

16:11 When you find a great dealership it is hard to leave. I have used the same dealership for over 30 years. We now live 500 miles away and I have a new car on order from them and will drive the 500 miles to pick it up.

Just bought my car using a broker and it was painless! Highly recommend

I found eco mode to upshift sooner trying to improve fuel economy. Many times found myself laying into the throttle more to get moving. Makes no sense

You Guys are Just Awesome : )

@andreaspencer9813

8 ай бұрын

Awe thanks

Why is the dealership experience so terrible over there? In the US and Canada? For me its like the best experience of getting advise, test drives and decide after which car to buy - prepared with endless reviews here :))

@dalehuhtala9285

8 ай бұрын

Where are you at?

My 2023 Hyundai Venue in Ecomode is getting fabulous mileage - 4.7 to 5.1 litres per 100 kms.

Regarding using eco mode, I have tried eco, normal, and sport with my 2021 M340i XDrive and without a doubt get the best gas mileage in normal mode. Sport keeps higher gears so gets worse gas mileage but the problem with eco is your foot is into the pedal much more often to get up to speed or keep speed. That just kills your gas mileage. And what I’ve found is this is true in most vehicles though if cruising on the freeway and eco mode goes into a higher gear over normal (which it doesn’t in my car), then it might do better on the freeway. Mine does not.

Off topic, sort of. Ive owned a 2003 BMW Z4 as a first titled owner (dealer owner car / demo vehicle). No problems until recently when the convertible top "motor" crapped out. Poor design as it's located where external water can drain causing issues. Otherwise nice car. Bought it because we were able to get nearly 40% off MRSP.

My biggest problem with dealerships is the add ones i was forced to purchase. Because inventory was so low they feel they can get away with it but people will remember

i liked the old saturn dealer experience

Correction on "you have to plug in an EV every day" No you don't, especially if don't drive much and walk alot....

If I were in the market for a new automobile, I would ask the sales manager this question: "If this model year was on your used car lot three years from now with less than 20,000 kM/yr on the odometer, would it be offered as a Certified Pre Owned? If it is not, I wouldn't buy it.

That bmw story, Watch it be a lightbulb in the trunk that wouldn’t turn off

How does Tahoe Diesel perform in cold Canadian weather (GTA/ Calgary)? Does it needs to be plugged in, to be able to start again?

P.S. 20:53 - The Lexus TX configurator is on line now for the U.S. anyway. I'd love to hear your opinion as to the pricing. Please comment if you can!

Chevrolet above Toyota for reliability? 🤣😂 me calls BS! On that “reliability” list.

You could have used a small trickle charger overnight and when your BMW wasn't being used to counter the parasitic battery drain.

Just purchased a 2024 CX-5 for my wife. She loves it! Andrea, it was your enthusiasm for it that sold her! Love your videos. Zoom Zoom.

@andreaspencer9813

8 ай бұрын

Congratulations, what a fantastic SUV, enjoy it!

Hey guys, JD Power rates the Volvo S60 reliability quite high. It bust be other models pulling the brand down.

@andreaspencer9813

8 ай бұрын

It does get an average reliability score of 77/100. Much better than the overall rating

2020-2023 ID4 is garbage. Don't touch them. They just fixed a whole bunch of issues with the ID4 in the coming model year. New software, new stereo, new motors, a lot more HP and better efficiency, folding mirrors, ventilated seats, different shifter, heat pump.... I wouldn't touch the first three years of the ID4 ever.

You keep recommending the Civic hatch, and i somewhat agree with you (like the practicality / layout / reliability but some things I really don't like including its Accord size & price), but i have yet to see a single one on the road since they came out with the redesign. Why are car buyers not convinced of your recommendation? Is it an availability issue? Is the price / value that much of a turnoff for buyers? I think i might have answered my own question.

@Motormouth...

8 ай бұрын

We see them here

I wish I could bring Andrea and Zack with me to the car dealerships, I don't know how to haggle and I know these 2 would be brilliant. I'm trying to buy a luxury vehicle, BMW was actually VERY nice and treated me well on test drives, as was Alfa Romeo, very nice folks, but I haven't pulled the trigger yet on anything as I don't know how to haggle with the price, or if haggling is even done these days? Or do you just pay the sticker price? So stressful and intimidating.

Get the GTI😂 yup

Genesis has a great product but the dealership service experience is broken

What car are you guys in in the video? Hyundai Santa Fe?

No haggle, just like Saturn did? What a joke, they totally took advantage of people that thought they were getting a good price when in fact they were paying full price with high margins built in for the dealer. The auto industry built in the negotiating process, not the consumer.

I'm a little confused by one of your comments. You said that some folks are waiting to long for a RAV4 hybrid and decided to purchase the Cr-V hybrid, even if it means paying more. The stats I looked at today shows, over 15000 rav4s are in stock or in transit while there are only 7733 Cr-Vs available. Those numbers don't seem to match the consumer sentiment that there are no Toyotas available anytime soon. This is in the U.S.

@Motormouth...

8 ай бұрын

I bet all those RAV4s are already spoken for by future owners. They role off the truck and into someones driveway....

@MovingPicturesAVideoMetropolis

8 ай бұрын

​@@Motormouth...I suppose. Then why would a Cr-V be readily available? They also sell fast.

$20,000 make ups at local dealer on Corolla GR -$73,000 no way !

It seems that most of the cars you discuss on these segments (QCC) cost more than $50k (some a lot more). Is this a reflection of the questions submitted or of your selection process. I enjoy hearing about the luxury brands, but I would guess that most of your listeners could never afford such expensive models. Thoughts?

Is it true that LX trim of Civic Hatchback no longer available in 2024?

Woah, not sure what VW is pictured at 16:45 of this video, but these rims are prob the worst I've seen on any vehicle in the last 40 years. Not sure what they were thinking. Caught my eye as some kind of cheesy holloween costume.

What is the name of your watch on your wrist

you mentioned that you will be driving the new lexus tx soon, do you know when we can expect you to get the lexus gx550?

@andreaspencer9813

8 ай бұрын

Still waiting on the GX, I am thinking early next year possibly

I love you guys, but you keep mentioning that Volvo is near the bottom for reliability scores, but say nothing about Mercedes, which is ranked lower, in the same video, or Audi, which is the worst of the 3. Acura is barely any better in that same study. Just something I noticed. I'm biased, because I'm a Volvo owner and have had a trouble free experience. But, I've also owned an Audi and had no problems at all. Maybe I'm just lucky, but I think if you keep pointing out Volvo's "unreliability" it should be the same for the other luxury brands.

Regarding dealerships, I think toyota is one of the worst, after granville toyota took my $1000 deposit, there has been crickets even when I was texting questions and if I could put down another $1000 deposit to wait for 2024 prius prime. No text back, nothing at all for 6 months already. They simply don't care, maybe because I want to buy it cash instead of finance/lease so they can't gouge me with 9% interest but at least don't ignore me like a homeless... honestly its their lost, I was planning to get 2 or more toyotas from them eventually for the whole family, now I'm looking at other options so I don't need to deal with this anymore.

@davidd7175

8 ай бұрын

That sounds more like an issue with that specific dealer, not the manufacturer.

@XMG3

8 ай бұрын

@@davidd7175 yes, i said regarding dealership at the beginning lol

*I'M NOT PAYING $60.00 FOR A SLICE OF CHICKEN LOBLAW!*

Ottawa has a scummy dealership group that has many dealers, I have had bad experiences at a couple of them.

I think you guys are great and really enjoy what you do. I notice that you are willing to disregard the poor reliability of a car in return for it's enjoyment. If one is going to lease it, then You can go with any car because you are giving it back, but if you are financing or purchasing out right, I don't know if many people will be happy with taking a bath with constant trips to mechanics after the warranty is up. Unless you have money to burn. Mercedes, BMW, Jag, Land Rover, Audi, etc

@Motormouth...

8 ай бұрын

We've owned many German cars out of warranty, not really that big a deal

@davidd7175

8 ай бұрын

As a DIYer, parts for German cars can be $$$.

GLB kinda looks like GTI on steroids!

CT5V over the G70?? Blasphemy!!

@Motormouth...

8 ай бұрын

Go drive one...

CAR DEALERS BELIEVE THEIR SHIT DOESN'T SMELL....A CAR IS A COMMODITY....I LIVE NEAR AN EXCLUSIVE DEALER, AND I KNOW THE OWNER..... AND THEIR SHIT DOES SMELL......

CX5 vs GLC, love how you two respectfully but unquestionably disagree sometimes. Have you considered offering online marriage counseling? Love you guys!

@andreaspencer9813

8 ай бұрын

A few other viewers have asked for this too 😂

Could you find a fat old guy to test the seats in all the cars you drive? As a recently retired lard ass with a good amount of money to spend on a car this would be a valuable piece of information. Do you have an uncle or guy in the neighborhood that could do this test and give a score? I am 9/10 serious about this request. 😁

Stealership model needs to go, bring on click and collect!

I advice you find more luxury places to film your QC&C, for instance: beach, mansion, boutique, highway etc. Let us envy even more...

Got to love these dudes recommending Mercedes and VW's....some of the most unreliable longterm vehicles in the industry 😂😂. Tell me they are not getting something in return for the Vancouver VW dealership commercial 😂😂😂

@Motormouth...

8 ай бұрын

We don't get anything from them, we just ordered our car from them and paying for it when it arrives.

Well, i would only keep the GLC and the GTI until their warranties expire. German cars are very unreliable. My 2 cents.

@isimonsez

8 ай бұрын

Your two cents aren’t my experience. 0 issues with our Audis & VWs