All-New 2024 JD Power Initial Quality Study // Big winners and some losers...

Автокөліктер мен көлік құралдары

This is a Motormouth couple car video covering the newly released JD Power and Associates Initial Quality Study following 99,000 new cars for 90 days. The study is based this year on responses from 99,144 purchasers and lessees of new 2024 model year vehicles who were surveyed after 90 days of ownership. For the first time, the study incorporates repair visit data based on hundreds of thousands of real world event reports. This extra data allows automakers the ability to quickly identify potential issues before they become bigger problems. The industry average is 195 problems per 100 vehicles. Mass market brands beat the industry average with a combined average of 181 PP100 and premium brands often with more complicated systems average is 232 PP100. According to JD Power, most believe battery electric vehicles and PHEVs should be less problematic and require fewer repairs than gas models, however new repair data shows BEVs as well as plug-in hybrids require more repairs in all categories. The data shows owners are experiencing problems that need dealership attention at a rate three times higher than that of gas vehicles. Gas and diesel vehicles averaged 180 PP100 this year while BEVs are 86 points higher at 266 PP100. There is no difference between Tesla and other manufacturer’s BEVs in quality, in the past Tesla performed better but not this year. Tesla customers are complaining about the removal of traditional feature controls such as turn signals and wiper stalks. Key Findings: Owners are frustrated and are becoming more irritated by false warnings with driver assist technology and safety features. There are problems with Apple Carplay and Android Auto, it remains a top ten problem and vehicle owners want this feature to be integrated wirelessly. In vehicle controls are out of control. Features, controls and displays is the second most problematic area. Unpleasant interior smell is another issue. Problem odors are coming from air conditioning and heating. Every brand has had an increase in unpleasant smells except Kia and Nissan.
Andrea Instagram / motormouth_andrea
Zack Instagram / motormouth_auto
0:00 Intro
0:28 Quote from JD Power
1:00 Overview
2:16 EVs worse
3:48 The cars and overall winners
9:54 Owner frustration

Пікірлер: 450

  • @danielpecaro777
    @danielpecaro7772 күн бұрын

    Phones are not the only cause of "distracted driving". Needing a screen to operate HVAC or volume of media are a true distraction.

  • @gobear83

    @gobear83

    2 күн бұрын

    Totally agree..tried to adjust the temperature in my wife’s 2024 Crosstrek onyx…so distracting

  • @robertt9342

    @robertt9342

    2 күн бұрын

    The touch screen is fine if I am parked, but driving even at a light is distracting. The think I am happy about is my car has button hvac and steering wheel radio controls. Anything I would need to adjust on the fly has a button.

  • @IamGroot786

    @IamGroot786

    2 күн бұрын

    So true! Nothing worse than going through menus and submenus to turn something on and off! Buttons, give me buttons.

  • @Hallowsaw

    @Hallowsaw

    2 күн бұрын

    Talking to you Subaru!

  • @gobear83

    @gobear83

    2 күн бұрын

    @@Hallowsaw too late …there all going in that direction ….thats why I keeping my 2024 Wilderness Forester ..adjust everything with muscle memory…all buttons

  • @plow76
    @plow762 күн бұрын

    I nearly spit out my drink when I read RAM was at the top of the list.

  • @rperree158

    @rperree158

    2 күн бұрын

    I've had my 2015 Ram 1500 ST for 7yrs now. Only issue has been an AC recharge, twice in the last 5 yrs.

  • @jazzjokesjalopies

    @jazzjokesjalopies

    2 күн бұрын

    They tailgate reliably.😊

  • @PS-js9oh

    @PS-js9oh

    2 күн бұрын

    @@rperree158 ....yours was built ram - tuff ! ....yours

  • @dalehuhtala9285

    @dalehuhtala9285

    2 күн бұрын

    ​@@jazzjokesjalopiesRiiight??!!

  • @austenrichardgeorge842

    @austenrichardgeorge842

    2 күн бұрын

    My parents had a V10 Dodge Ram - and it was pretty decent - One thing about reliability is that do people check over every part of the car? My parents had a fifth wheel attached and went from Canada to the southern US to avoid the cold - so they ran the vehicle for several years and not once used the heater. When they finally did it wasn't working. So did it fail because it wasn't used enough or did it never work to begin with? Let's assume it never worked - well this would never have been reported to JD Power or anyone else.

  • @prashantkompella5372
    @prashantkompella53722 күн бұрын

    Lot of surprises! It seems people at JD Power are smoking some good stuff.

  • @GoofieNewfie

    @GoofieNewfie

    2 күн бұрын

    that's obvious by their profile picture

  • @mikelei9771

    @mikelei9771

    2 күн бұрын

    Totally agree 😂😂😂😂😂

  • @tocreatee3585

    @tocreatee3585

    2 күн бұрын

    and that is No surprise.

  • @calebwany8422

    @calebwany8422

    2 күн бұрын

    They need to puff puff pass that stuff

  • @hungson215
    @hungson2152 күн бұрын

    The list is laughable. I don't think people who drive most of these cars want to keep them after the lease contract is over

  • @dalehuhtala9285

    @dalehuhtala9285

    2 күн бұрын

    I don't think most people lease these brands. I've never leased a vehicle in my life...

  • @dark6c159

    @dark6c159

    2 күн бұрын

    Top 10 Vehicles Owners Keep for 15 Years or Longer Rank 1. Toyota Prius 13.7% 2.2x 2. Toyota Highlander 12.4% 2.0x 3. Toyota Tacoma 11.6% 1.9x 4. Toyota Sienna 11.5% 1.9x 5. Toyota Tundra 11.3% 1.8x 6. Honda CR-V 10.7% 1.8x 7. Honda Pilot 10.4% 1.7x 8. Subaru Forester 9.8% 1.6x 9. Toyota 4Runner 9.4% 1.5x 10. Toyota Sequoia 9.1% 1.5x

  • @tammyshirley2716

    @tammyshirley2716

    Күн бұрын

    I always enjoy a good laugh!

  • @whatgaca

    @whatgaca

    Күн бұрын

    The list is the initial quality list, which makes sense. The list you want to look at is the dependability list. Dependability is not equal to Quality.

  • @ronhudson3730
    @ronhudson37302 күн бұрын

    No other KZread car show discusses this kind of info AND does the car reviews too. You two are the best.

  • @jsz2619
    @jsz26192 күн бұрын

    I take jd power as seriously as rotten tomatoes with movies. They should do a 100,000 and a 200,000 mile study and let's take a look at this list again. I guarantee it'd look way different.

  • @PickensDon

    @PickensDon

    Күн бұрын

    They are known for 3 years studies. Chill.

  • @Dfgzx12xyw

    @Dfgzx12xyw

    Күн бұрын

    Totally agree!

  • @Anon92.46

    @Anon92.46

    10 сағат бұрын

    RepairPal is the closest I know to this but it doesn’t seem they’ve done anything since 2019.

  • @methlnet
    @methlnet2 күн бұрын

    90 days is nothing into the ownership dance. 12 months give a better view. Once the delivery problems are solved. We should have a much better view after a year were wear and usage problem will start to show up. I do understand the frustration of having a brand new vehicle and having to stop at the dealership after a few days or weeks of ownership.

  • @DDanagher

    @DDanagher

    2 күн бұрын

    The point is that JDP has found that there's a very high correlation between the initial 90 days and the following few years. By giving the manufacturers early feedback on its models, the JDP IQS report provides them the opportunity to address the shortcomings. So, the report is useful mostly for that. Up to you if you want to buy the connection between the first 90 days and the longer term.

  • @robertherman1146

    @robertherman1146

    Күн бұрын

    Not according to statistics

  • @ytj22
    @ytj222 күн бұрын

    Interesting that RAM and Dodge occupy the first and last places respectively.

  • @lorenschwiderski

    @lorenschwiderski

    2 күн бұрын

    I wonder if RAM gets sold some day?

  • @James-il3tq

    @James-il3tq

    2 күн бұрын

    It's almost like JD studies aren't trustworthy

  • @rayRay-pw6gz

    @rayRay-pw6gz

    2 күн бұрын

    The way they are interpreting data may be giving false results. Plus many buyers are clueless when it comes to being knowledgeable. Most buyers never even learn how to use many of the options they have . I have a Camry 8 speed transmission and many do not realize they can shift it manually .

  • @sk-un5jq

    @sk-un5jq

    Күн бұрын

    Money talks

  • @danielpecaro777
    @danielpecaro7772 күн бұрын

    I love my 2019 X3 and: 1. Everything works 2. It's a basic X3 3. I am comfortable with the included tech I WILL NOT buy a new car and assume a learning curve, frustrating tech glitches, and trips to dealers to solve those issues.

  • @dad242
    @dad2422 күн бұрын

    It's funny how the ones at the top of the list are struggling with sales.

  • @markyanke8141
    @markyanke81412 күн бұрын

    I think one of the reasons that luxury cars, toyota and honda might score lower is that the owner expect more and will take the car back to the dealer for any little problem. Where as if someone buys any other non luxury car their expectations are lower and will not take the car back to the dealer for a minor problem.

  • @paulbenoit1351
    @paulbenoit13512 күн бұрын

    Surprising results, especially the Land rover and Alfa Romeo. Would love to see how these results compare to more long term studies.

  • @gs98999

    @gs98999

    2 күн бұрын

    True long-term studies aren't really a thing because maintenance becomes a variable that can't be controlled and it influences results greatly.

  • @puga4202

    @puga4202

    2 күн бұрын

    @@gs98999 Reliability within the warranty period would be fair. That is why they have 3 year ownership study.

  • @tocreatee5736

    @tocreatee5736

    Күн бұрын

    KIA,🤣

  • @tars4597
    @tars45972 күн бұрын

    Why do the car manufacturers pay JD Powers to get a long list of problems to fix when they can get a full list from their own dealerships?

  • @joalblo9581
    @joalblo95812 күн бұрын

    I noticed Zack was right... Some of the winners are older vehicles meaning in production a long time.

  • @andreaspencer9813

    @andreaspencer9813

    2 күн бұрын

    Of course, the longer they are in the market, the better they tend to do. Many are saying there are not many Toyota's on the list, but the brand introduced a lot of new vehicles for 2024. The Camry is number one on the list but it's the 2024 model, not the 2025 which is new.

  • @mountainhobo
    @mountainhobo2 күн бұрын

    Waiting for the 3-year score.

  • @dfsdh432v9

    @dfsdh432v9

    2 күн бұрын

    people buy new car every 3 year?

  • @mountainhobo

    @mountainhobo

    2 күн бұрын

    @@dfsdh432v9 I don't, but it gives you a good indication of what is going to show up. And yes, many people do. I tend to drive my cars until wheels fall off.

  • @knguncle3
    @knguncle32 күн бұрын

    I'm very surprise with some of the mentions ... to a point that seems not believable...

  • @panameradan6860
    @panameradan6860Күн бұрын

    JD Power's statement (1:00): "...the study at 90 days gives the customer an early indication of what could be expected after 3 years of ownership. The initial quality numbers also give manufacturers early feedback on their models so that they can put corrective actions in place." Well, I want to know why all automakers don't send out questionairres to their buyers/customers at 90 days, at 6 months, at 1 year, at 2 years, and at 3 years, asking what JD Powers and Consumer Reports ask car owners. It seems to me that automakers would benefit far more from getting feedback directly from their own customers, and a year or two into ownership is much more instructive than 90 days into ownership can possibly be. If I'm an automaker CEO or board of directors, I'd mandate this (i.e., questionaires to all new-vehicle-purchase owners). I'd also like to see some way of statistical data being farmed from dealership service departments to let prospective buyers know which vehicles tend to have what specific problems in a frequent basis.

  • @re-tiredsteve5195
    @re-tiredsteve51952 күн бұрын

    Not sure how the heck the first 90 days of ownership would have hardly any correlation between long term reliability! To your point, the initial car stinky smells would not last into the 3 year mark you would hope! But the first 90 days as all the new plastic and engine parts give off their smell would. Most new cars wouldn't even have reached their first oil change in 90 days. Now the learning curve for all the new tech would for sure! Many people would indicate their wireless AA or CarPlay doesn't work when most times they either don't have their phones settings adjusted properly or haven't created a profile properly with the cars infotainment system. I speak from experience as I came from a 2009 Murano and in 2022 bought an NX350h. Night and day difference, one is a car the other comparable to the Space Station! I took my time, read the owners manual - well ok not all 800 pages of it - and have now become very familiar & comfortable in how to make adjustments to my car and how it reacts. How does the first 90 days factor into engine failures or EV related issues down the road? Look at the list of recalls that are for cars that are some 3-5 years old and now have suspect transmission issues, safety system issues etc, you couldn't have said anything of this nature was in anyway corollated to the first 90 days of ownership.

  • @TheCaptjamestkirk

    @TheCaptjamestkirk

    2 күн бұрын

    Good post! I agree 100%

  • @jeffer1101
    @jeffer11012 күн бұрын

    Not surprised to see Chevy up there. Several of my family members have them and they've been reliable and trouble free.

  • @tocreatee3585

    @tocreatee3585

    2 күн бұрын

    you work for chevy?

  • @benpatana7664
    @benpatana76642 күн бұрын

    While the number of problems per 100 vehicles sold is interesting, cars can have major issues or minor issues. I've taken cars back to the dealer for minor problems like rattles and a faulty window switch but some people experience major issues with the powertrains. The devil will be in the detail, which we're never going to see!

  • @scottlawrenceplus
    @scottlawrenceplus2 күн бұрын

    Sorry to how far Volvo has fallen. We own 2 older ones and they are wonderful. Our mechanic says that quality dropped basically after Volvo was acquired by the Chinese company Geely.

  • @billurban1581

    @billurban1581

    19 сағат бұрын

    I’ve had seven over the last 50 years and I agree regarding Geely. But I am still glad I bought my 2023 S60 even though I’ve had some issues. The pluses outweigh the minuses. Remember, where, according to this survey, the best rated brand may have one to two issues, a Volvo (or VW or Audi) will have two to three issues. Big deal.

  • @scottlawrenceplus

    @scottlawrenceplus

    17 сағат бұрын

    @@billurban1581what sort of issues have you experienced?

  • @billurban1581

    @billurban1581

    13 сағат бұрын

    @@scottlawrenceplus mainly software, but the onboard charger was replaced early on even though it continued to charge. Volvo replaced it because it logged a code, it's worked fine for 16 months now (it's a '23, purchased Nov., '22). A minor thing, but I am also disappointed in the phone app, FAR inferior to the previous app. One of the "pluses:" except in Dec and Jan the "41 mile" battery always charges to, or beyond, 50 miles. A and Z experienced "bonus miles" as well when testing the XC90 a while back. And even the 50 is pessimistic, my car has traveled 60 miles on electric, 40 to 50 mph.

  • @richardgardiner9597
    @richardgardiner95972 күн бұрын

    I think JD stands for Jack Daniels, and they were 3 kegs in when they made this list

  • @Dfgzx12xyw

    @Dfgzx12xyw

    Күн бұрын

    😂

  • @10OF9OFBORG
    @10OF9OFBORG2 күн бұрын

    “Keep it simple stupid “ 😆 I think Zack is right. 😆 That’s interesting 3 months study and we’ll have to wait and see next 3 years. It’s nice to know Tucson is the 3rd but I am not surprised on GM. Great show Andrea! ☕️☕️

  • @rnlkt4962
    @rnlkt49622 күн бұрын

    Something wrong with this study, unbelievable.

  • @leftcoaster67

    @leftcoaster67

    2 күн бұрын

    Consumer Reports isn't perfect, but they are the least biased. JD Power might be flawed. But they are nothing like Sandy Munro who is clearly bought and paid for by Musk.

  • @austenrichardgeorge842
    @austenrichardgeorge8422 күн бұрын

    For your consideration: Honda Civic VS Toyota Tercel. Back in the day, I read the Lemond Aid Guide. Consider that The Civic had sporty variants and was very popular with teens who liked to turn them into BOOM cars with stereos and also liked to do donuts in them. The Tercel was ranked 1st the Civic ranked 2nd for reliability. But the Tercel was a "granny car" - no young guys were buying those things. The Honda got driven and driven hard. Indeed, you could make that case for the Mustang and Camaro (both of which I recall doing quite well in the Lemon Aid guide - in fact, better than many if not all of their other cars). My point is that we must look at the way the car is likely to be driven and how well the owner will do the upkeep. A granny car is likely to be babied by the owner more than those 17-year-old Civic owners trying to drift the things with a lead foot. How will a Mustang hold up if you drive it purely as a GT car and never take it to the track? Always do the maintenance. Maybe that 3.5/5 goes to a 5/5. If you drive the Tercel like a Civic Type R - maybe it croaks at 80,000km. My dad was that annoying slow driver always puttering at or slightly below the speed limit - always did the maintenance early. We had the atrocious train wreck Ford Aerostar (notoriously unreliable) - well we never had a problem. My point - the type of people who buy Toyota/Lexus are "probably" the type of people who care about reliability and will do the maintenance - the type of people buying the Koreans or Americans (and certainly not the German brands) placed reliability high on the list so they may let the maintenance lapse a bit and perhaps that's why the cars wind up not being reliable? I mean if you can't afford a Corrolla maybe you buy a Mitsubishi Mirage - but if you can't afford the car - you might no be able to afford the maintenance.

  • @user-iy2hp5oj9y
    @user-iy2hp5oj9yКүн бұрын

    90 day ownership? I think if you had after 5 years of ownership that list would be completely different.

  • @marshallb325
    @marshallb3252 күн бұрын

    Some of these don't make any sense. Not just from internal biases, but from other data. It really just makes you not trust any data at all about reliability.

  • @michaels3003

    @michaels3003

    2 күн бұрын

    Initial quality does not predict long term quality.

  • @shojus

    @shojus

    Күн бұрын

    💯

  • @martink3953
    @martink39532 күн бұрын

    Here is a free study. Look around when you are driving and see which brand has the most cars on the road after 10 years. The usual suspects = Toyota and Honda everywhere, now check the same but 20 + years old. Same results. No one can rig that test😂😂😂

  • @spyadagani

    @spyadagani

    2 күн бұрын

    Another test is used car availability on craigslist or similar sites. you can hardly find Hondas and Toyotas.

  • @johncorman8715

    @johncorman8715

    2 күн бұрын

    Except...those brands may have sold more cars 10 years ago and therefore more of them appear on the road 10 years later.

  • @GoofieNewfie

    @GoofieNewfie

    2 күн бұрын

    ​@@johncorman8715Ford F-150 outsells almost everything....is that the pinnacle of reliability? Sales numbers do not equate to quality or reliability

  • @dalehuhtala9285

    @dalehuhtala9285

    2 күн бұрын

    No but simple volume suggests there is a better chance a million of something sold will have more around than 100,000 sold. F150s are used hard and miled out very quickly too

  • @Dfgzx12xyw
    @Dfgzx12xywКүн бұрын

    I am shocked that you guys referenced and trusted JP Power quality study.

  • @billurban1581

    @billurban1581

    21 сағат бұрын

    A and Z work every day studying the industry. They are intelligent and reasoned. What do you do?

  • @bobberry1447
    @bobberry1447Күн бұрын

    The should be called The Initial Customer Experience Study. So many things are unrelated to quality. The top 3 issues prove my point, false radar warnings, ACP and AA issues and too many controls built into screens. Most are not quality related. While these things may be important and of value, most people want to know how well it’s put together and how long it will reliably last.

  • @sak1339
    @sak1339Күн бұрын

    That stink might relate to adhesives used in the cars and VOC (volatile organic compounds) off gasses from the upholstery. These used to give that familiar "new car smell" but the previously used adhesives etc that released a mix of VOCs might have been replaced with new materials that release a stink, not the "new car smell" we all loved.

  • @ScubaSteveCanada
    @ScubaSteveCanada2 күн бұрын

    As a previous owner of two new BEVs (2020 Kona EV & 2022 Ioniq 5 EV), the lack of timely software updates is a sore point regarding ownership. The adoption of new technology to minimize air drag at the expensive of reality is another. Nothing like a frozen door handle or charge port. At least with charge ports, some manufacturers now use heaters. All door handles will freeze but to have designs where you can't even grab a handle isn't wise.

  • @axx8326
    @axx83262 күн бұрын

    Interesting to see how the "perceived" quality stacks against the actual real world tests.I would have never guessed Chevy would rank as high.

  • @michaels3003

    @michaels3003

    2 күн бұрын

    Quality can be interpreted in ten different ways. This is only one of them.

  • @patsyvennachio7985
    @patsyvennachio79852 күн бұрын

    Why am I a keyboard warrior if I make a comment? Love your channel. You guys are super knowledgeable, and I trust you for my information on what happens in the industry.

  • @user-nq7lx2nw3n
    @user-nq7lx2nw3nКүн бұрын

    It would be interesting to see a line graph of the JD powers quality results overtime say the last decade or two. Your comments suggested some brands consistently stayed below average. While some brands are rising. This type of graph would illustrate that well with different colored lines representing different Manufacturers.

  • @Rythsi300
    @Rythsi3002 күн бұрын

    So only Kia make a minivan? Wonder how Toyota and Honda don’t appear higher ? Wonder no more. RAM at the top but they are the only 1/2 ton truck - did the F150 and Tundra suddenly disappear?

  • @Snerdles
    @Snerdles2 күн бұрын

    The problem with these studies is that a panel shaking is an incident and the engine catching fire and killing a family is an incident. Many of the winners are simple because being called in for a software update counts as an incident if there are no OTA updates (and depending on how they count it maybe even OTA updates count). I wish they were separated in to safety issues, usage issues, and minor issues.

  • @katalysis

    @katalysis

    2 күн бұрын

    They do. JD Power tracks by repair categories. You just don't see that data for free.

  • @Snerdles

    @Snerdles

    2 күн бұрын

    @@katalysis they also don't filter them out for lists like these, so there is no way to tell if something was a software update or something was the engine falling out.

  • @Lonestar70blue
    @Lonestar70blue2 күн бұрын

    This is great info for anyone who only keeps their vehicle for 90 days. Many on this list are, in the long run, very unreliable.

  • @easternyellowjacket276

    @easternyellowjacket276

    2 күн бұрын

    I agree. My wife and I had a Hyundai. Once. Never again.

  • @ashahrestani

    @ashahrestani

    2 күн бұрын

    Agreed. What a completely useless timeframe to judge a vehicles reliability. I'm not buying the '90 days is a reflection of 3 yrs of ownership'. Wonder what Zac has to stay about the resale value of any of the top vehicles listed in the Initial Quality Study vs a Toyota/Honda after 3 yrs.

  • @msmoniz

    @msmoniz

    2 күн бұрын

    Nailed it!!

  • @conradscheepers

    @conradscheepers

    2 күн бұрын

    ​@@easternyellowjacket276 maybe buy a Toyota Tucoma ...😅

  • @PickensDon

    @PickensDon

    Күн бұрын

    Have had my Hyundai 6 months zero problems. Andrea and Zack clearly explained why these are useful. You’re just trolling.

  • @paean109
    @paean1092 күн бұрын

    I have had 3 Cadillac cars and have never had any issues with them. Nothing. (Knock on wood.)

  • @KenCheng
    @KenChengКүн бұрын

    For every car review from now on, you guys should give a rating on the smell alone 🥴

  • @Watchman999
    @Watchman999Күн бұрын

    I want to see the full breakdown of “problems”. Does a blown head gasket equal a failed tpms sensor?

  • @wattheheck6010
    @wattheheck60102 күн бұрын

    Interesting how these rankings are so differently from Consumer Reports rankings. I track both.

  • @michaels3003

    @michaels3003

    2 күн бұрын

    CR tracks (or tries to) problems over several years; not just a short amount of time.

  • @louism8217
    @louism82172 күн бұрын

    Interesting that the Santa Cruz that has trailer wiring harness issues and can't tow safely currently is #1. As for the 3 month translating, it obviously isn't fail safe, I do remember a certain Chevy coupe in 2002 getting the award, followed by an absolute crash in long term reliability before 3 years - as always never trust first year models!

  • @mxr572
    @mxr5722 күн бұрын

    I would much rather rely on CR published survey results. no vehicle production run is 100% without faults but the CR results are a good indicator of probability of faults. PS. even Toyota the CR darling does not get highest CR rating these days on most of their vehicles. too complex!

  • @DDanagher
    @DDanagher2 күн бұрын

    I love my 2020 XT6. It's at 50k kms now and has been pretty reliable. There are stories though of a bad batch of them in both the 2023 and 2024 model years. The problem for a lot of manufacturers is that there moves to bring the supply chains closer to home have resulted in changes and when you make changes, you introduce an opportunity for components that don't measure up. Car makers will get over this hurdle but it's certainly odd to see cars in the fourth or fifth model year suddenly have more problems/100 than in their first few years.

  • @omendarklight1526
    @omendarklight152617 сағат бұрын

    The smell of a new car is usually "off gasing" of the interior materials such as the plastics used. And they can be harmful as well as toxic. Causes minor headaches too. Great channel BTW 👌🏾💯👌🏾💯

  • @08vtec6
    @08vtec62 күн бұрын

    The Range Rover owner must of had a Toyota motor swap or maybe it spent its time on the flat bed heading to the service bay.

  • @kenhoward3512
    @kenhoward35122 күн бұрын

    The initial quality surveys matter to me because of experiences I've had with dealers, attempting (and failing) to have annoying new-car problems fixed. I give more weight, though, to Consumer Reports' owner surveys. I'm surprised to hear the positive remarks about Chevy. Regarding "new car smells," I once bought a new Acura that made me literally sick during the first two weeks from the "outgassing" of interior plastics, while I remember loving the unique interior smell of brand new Saabs.

  • @DustinAbbottTWI
    @DustinAbbottTWIКүн бұрын

    Very interesting. Some surprising outcomes, and very interesting to see no Hondas in the top list. I wonder if that is a true reflection of Honda dropping some in QC

  • @slats66
    @slats662 күн бұрын

    Great overview. Awesome to see GM divisions upping their game. I’ve owned 30 vehicles in 36 years ( usually have 2 or 3 at the same time ) but I’ve had terrific luck with the GM’s I’ve owned. Had some surprising issues with my Honda’s and Hyundai’s. I was happy to see the Nissan Sentra on the compact car list. I was heavily influenced by your review 2 years ago and got the 2023 SR manual. It’s been a terrific car for the 14 months I’ve owned it. Keep up the great content!

  • @NaSalNaSa
    @NaSalNaSa2 күн бұрын

    Surprising, not sure if I agree with most of the picks by JD Power..seems like way off from what we hear and see in realty.

  • @michaelgarvin8621
    @michaelgarvin86212 күн бұрын

    Great report and really enjoyed it!! They're really going to be a lot of haters LOL... Great work guys 👍👍

  • @andreaspencer9813

    @andreaspencer9813

    2 күн бұрын

    Glad you enjoyed it and yes there will be a lot of people who disagree with the findings.

  • @jazzjokesjalopies
    @jazzjokesjalopies2 күн бұрын

    Have enjoyed 100s of your videos. No defects, no smells. 😊

  • @billbouldin2969
    @billbouldin29692 күн бұрын

    You guys always wear the nicest watches and deliver insightful commentary

  • @anthoneymahateva5851
    @anthoneymahateva58512 күн бұрын

    I sincerely hope I am wrong. But I have serious doubts about this J.D. Power study.

  • @TacoTruck17
    @TacoTruck172 күн бұрын

    Surprising 😮 thanks for the information 👍

  • @regwilson7652
    @regwilson76522 күн бұрын

    Thanks for sharing this information from 2024 JD Power and from my favorite 2 car reviewers. You forgot the Coffee.

  • @bradeweathers3080
    @bradeweathers30802 күн бұрын

    I'm surprised that there was no Toyota Corolla in the list

  • @ytj22

    @ytj22

    2 күн бұрын

    That's the JD Power dependability study, this study is for initial quality.

  • @timphillips4147
    @timphillips41472 күн бұрын

    As a Kia lease buyer I'm interested to see where this company sits in the listings!

  • @shojus

    @shojus

    Күн бұрын

    They definitely sit FAR up in the list for stolen vehicles and blown engines... 😆

  • @lorenschwiderski
    @lorenschwiderski2 күн бұрын

    Really? So this guy at JD Powers is saying a 90 day data of good scores will translate into three or more years of reliability? Then a Korean car will be more reliable than a Japan make? Good luck with that one. So a Sonata is a Camry? Fascinating! Recalls are just imagined? No study now past three years? I will say the styling of Korean cars has improved 1000% over the latest decade or so. If it is ever fact that they match makes such as Honda, Toyota and Subaru, for long term quality and reliability, we all should be impressed and consider them. Oh, also matching safety. Which model compares to an Outback or Volvo wagon, made in Korea? The Impreza safety, in the real world, compared to ..... I mean to say, in the real world the cars can be involved in accidents.

  • @PickensDon

    @PickensDon

    Күн бұрын

    I guess you never learned statistics. He said they correlated. Correlation does not imply causation.

  • @user-pn9kj1mt6u
    @user-pn9kj1mt6u2 күн бұрын

    I'm currently looking at an NX for my next car and this, combined with the recent Toyota recalls, is making me think twice.

  • @sokratzmmf

    @sokratzmmf

    2 күн бұрын

    The NX is excellent and comfortable.

  • @ytj22

    @ytj22

    Күн бұрын

    Lexus is in the same spot as last year's results and Toyota has actually improved slightly.

  • @sjohnston1487
    @sjohnston14872 күн бұрын

    Appreciate the video but zero confidence in JD Power rankings. Saw a recent quality / reliability scoring Tahoe / Suburban at the bottom yet top on this list????

  • @ytj22

    @ytj22

    2 күн бұрын

    Initial quality study and dependability (reliability) study are 2 different things.

  • @alirezasoh
    @alirezasohКүн бұрын

    My 22 Lexus NX quality is well in line with this report. Thanks for sharing.

  • @pbasswil
    @pbasswil2 күн бұрын

    Note this is _Initial_ quality. Unless you turn your car over every couple of years, pay attention to _Long_ Term reliability. The list would be very different.

  • @dalehuhtala9285

    @dalehuhtala9285

    2 күн бұрын

    Yup...that is way more important!

  • @GinoFoto
    @GinoFoto2 күн бұрын

    Fortunately, during the first two years, we didn't have any repairs needed on our Hyundai. However, regular maintenance has cost us a significant amount of money. The first annual service was €186, but the second recent one negatively surprise us with €312. Both services only included the required procedures according to the warranty conditions. By the way, regarding the new car smell, the previous generation of Honda Civic seemed to have a strong unpleasing initial interior odor, reminiscent of a dollar store.

  • @Yubuzka3774

    @Yubuzka3774

    2 күн бұрын

    It's best to shop around for service rates. Dealers can set there own rates. The dealer near me charges close to double so I go to a different dealer.

  • @JoeCole12
    @JoeCole122 күн бұрын

    I usually put around 100k miles on my cars. I’ve had German cars that were huge money pits BUT my most reliable car ever was a German car, yes even better than our Honda ‘s and Toyota’s from the 90’s. I just focus on not buying a new generation product. Wait a yr or two.

  • @vancity2349
    @vancity23492 күн бұрын

    These replies are always to be taken with a great of salt. What was the sample size of each car? Surprised Toyota dropped so much? Has the If its an initial quality study, how is the removal of the turn signal and wiper stocks in the Tesla relate to quality?

  • @ScubaSteveCanada

    @ScubaSteveCanada

    2 күн бұрын

    Well, how can you have stalk issues if their are no stalks.

  • @ytj22

    @ytj22

    Күн бұрын

    Toyota has actually improved, not dropped compared with last year's results.

  • @vancity2349

    @vancity2349

    9 сағат бұрын

    @@ytj22 Still very low...

  • @chrislim7976
    @chrislim79762 күн бұрын

    Take these reports as entertainment. If you're seriously basing a car purchase based on a JD report you are entertaining someone else. LOL

  • @patsyvennachio7985

    @patsyvennachio7985

    2 күн бұрын

    great comment I don't like it when someone calls me a key board warrior

  • @Gogoterps

    @Gogoterps

    20 сағат бұрын

    THIS

  • @dyhppyx
    @dyhppyxКүн бұрын

    All u need to know is they ranked range Rover well. What else needs to be said...

  • @doug7745
    @doug77452 күн бұрын

    Interesting. So price has nothing to do about quality. Glad I just bought a Hyundai Elantra 😮

  • @user-Buckaroo88
    @user-Buckaroo882 күн бұрын

    lots of questions... what's the sample size for each brand and model? why are there some categories with only 1 or 2 vehicles? why don't they make sub categories for severity of the issue? I don't feel like any of this data really means anything tbh.

  • @ed6477
    @ed64772 күн бұрын

    CMON , 1st 90 days ???? what about when the new car feeling wears off and all you have is the monthly car payment !!!

  • @TheDanielle20009
    @TheDanielle200092 күн бұрын

    Range Rover???? Top 3... The list just lost all credibility with me there

  • @yprawirasoetisna
    @yprawirasoetisna13 сағат бұрын

    Interesting findings (probably contradicting)… Some of those so called “high quality” brands have very long cycle time at the dealers’ lot… As if JDPower suggests that there’s no or very low correlation between car quality and sales number… anyway as always, great video guys!!!

  • @got_to_roll
    @got_to_roll2 күн бұрын

    We very happy with our 2023 Hyundai Santa Fe Calligraphy 2.5T. 10 months, 20,000 miles, no problems. That said, I have no intention of owning it out of warranty.

  • @PS-js9oh
    @PS-js9oh2 күн бұрын

    Strong correlation ? ...More better study....quality over 5 years or even 10 years and data to back it up....

  • @spock7of961
    @spock7of9612 күн бұрын

    Are you sure you don't have the list backwards? instead of the top three they're the bottom three?

  • @ColJonSquall1
    @ColJonSquall12 күн бұрын

    Its why I like some of the BEVs with more traditional buttons for controls. Like the Polestar 2 and Volvo's based upon that platform (aside from the tablet being the hvac, but its easy enough to learn to just use the google assistant to control), or the earlier version of the BMW i4 (as the newest version ditched the more traditional, sporty, console shifter for buttons. Boo on BMW for that boneheaded decision), or even the F150 Lightning with the smaller screen. They're simple to operate, with such a minimal learning curve to get used to.

  • @hagbard72
    @hagbard722 күн бұрын

    We have a 2015 Kia Forte LE we bought new, its been largely trouble free. Probably the most reliable car I've owed in my 50 years as a car owner. Worst cars are all Chrysler products, worst of all being a Jeep Patriot which we sold at 50,000kms a year after the warranty expired. Total garbage. Looking to buy a used Miata.

  • @easternyellowjacket276

    @easternyellowjacket276

    2 күн бұрын

    Nice choice on the Miata. They are a wonderful, albeit impractical, car.

  • @dark6c159

    @dark6c159

    2 күн бұрын

    my brother got 2020 hyundai and ALREADY burning OIL! less than 20,000 mile.

  • @michael1326
    @michael13262 күн бұрын

    I’ve seen that JD Power quote almost verbatim somewhere before - probably on a past initial quality report. I think they just sent Andrea the standard marketing blurb

  • @anotherbrickinthewall1700
    @anotherbrickinthewall1700Күн бұрын

    I am not buying this rating system - 90 days - it's nothing. What counts is after the warranty is over.

  • @5798Mike
    @5798Mike2 күн бұрын

    Interesting Great info👍

  • @dogdoc1
    @dogdoc12 күн бұрын

    Cute jacket, Andrea. 👍

  • @melvinjacobs2328
    @melvinjacobs23282 күн бұрын

    Great video guys.

  • @leftcoaster67
    @leftcoaster672 күн бұрын

    Skipped the EV category? I notice Rivian is tied with Telsa, and Polestar is third.

  • @brianheffernan8982
    @brianheffernan8982Күн бұрын

    Great video. I was amazed at the rise of domestic brands.

  • @maureencora1
    @maureencora12 күн бұрын

    Good Show, Guys.

  • @ktpinnacle
    @ktpinnacle2 күн бұрын

    Not sure how Chevy full size SUVs and the GC Terrain can be near the top, yet GMC is on the bottom.

  • @darrenham2723

    @darrenham2723

    2 күн бұрын

    I think it reflects differences in plant quality - where different models are built

  • @cliffpeterson8430
    @cliffpeterson84302 күн бұрын

    I don't put a lot of faith in JD Power the real test of time is reliability over the time of ownership .

  • @danhoussar7325
    @danhoussar73252 күн бұрын

    Great show lots of information, rug gives off lots of smells of chemicals from manufacturing. Just put a new rug on a staircase and it gave off a smell for about a month. 🥴

  • @SCraig-Handsome
    @SCraig-Handsome2 күн бұрын

    This is good information but go to the Press Release and it makes more sense…. Like people love the AMG Entertainment System - MBUX. MB is not listed as the #1 Brand but they are tied with BMW at 206. Porsche is at 172 and Audi is down at 242. Audi MMI is fairly new and so is MBUX and BMW IDrive 8. Porsche PCM was just launched so these ratings are mostly with the older systems without the problems that newer systems have. I think Zack covered that. But Porsche also won awards for Osna and Leipzig so that’s a big part of it. Honda, Toyota and BMW did very well in the Assembly line awards so it’s no surprise they ranked so high. Did deep and it makes a lot of sense

  • @andreaspencer9813

    @andreaspencer9813

    2 күн бұрын

    I think people have to remember that these studies are not only to help manufacturers get ahead of issues but also to arm buyers with a little more information. Whether you agree with the information or not, it's information. People don't want to see Chevrolet at the top but in this study it shows that Chevrolet has 160 problems per 100 vehicles. Honda further down on the list has 180 problems per 100 vehicles, it's not a massive difference but there's a difference. This study examines 227 problems which are organized into nine categories. Honda and Toyota's Canadian factories both got a Gold plant quality award. One of Toyota's plants in Japan got a Platinum award. In the comments below, many don't believe a 90 day study shows the whole picture and brands like Chevrolet, Hyundai and Kia don't offer long term reliability. However, there are people who own vehicles from these brands long term and are very happy. As well, some of these models like the Lexus IS have been around a long time, they are not new, so they have no issues whereas Mazda as well as Toyota have a lot of new vehicles they've added to their press fleet. The whole study makes a lot of sense. The JD Power Dependability Study is another great study, it follows owners for three years, I always look forward to that one.

  • @randyst5257
    @randyst52572 күн бұрын

    with the smell issue and new cars, back in the day, my boys went out and bought new 2014 kia forte cars. i couldnt make it 20 min without getting sick and had to get out due to the smell both cars so its not an isolated issue.. I would get a terrible headache as well.. I was thinking it was the foams in the seats.

  • @ab348
    @ab3482 күн бұрын

    Not sure why Ram is the only light-duty truck they could find. All I see on the road are GMs and Fords. Weird.

  • @teuton6167
    @teuton61672 күн бұрын

    It would be more interesting to know which brands are better after 10 years. Most cars are fine after 3 years.

  • @MetroLarry-yj4wq
    @MetroLarry-yj4wq2 күн бұрын

    Audio doesn't feel synced but love these videos!

  • @MrLogansimmons
    @MrLogansimmonsКүн бұрын

    Happy to help Kia out with my recent survey.

  • @thomasb.1124
    @thomasb.11242 күн бұрын

    Will never trust this study. 90 days is a horrible way to assess long term reliability. This list should not get any media coverage. 3 years should be the minimum as most leases are 3 years and also most people will keep a car longer than 3 years. And all the top 90 day vehicles are notorious to break down or have major mechanical issues after three years. Definitely would never buy anything long-term, Stellis or Hyundai and Kia as they are known to struggle past 100 K. Data backs this up.

  • @Taylod1
    @Taylod12 күн бұрын

    ZACK, it would be great for you to do a special review for your watch collection :)

  • @TahoeKing
    @TahoeKing2 күн бұрын

    Ironically most of the cars in the list are the ones that will start having issues after 5 years especially the Korean brands

  • @dalehuhtala9285

    @dalehuhtala9285

    2 күн бұрын

    Wasn't my experience...my Kia was way more reliable than my Honda or Toyota...but that was a few years ago now

  • @1232bluejays
    @1232bluejays20 сағат бұрын

    in our throwaway society is it smart to be pushing for the purchase of so many new cars?

  • @billurban1581

    @billurban1581

    19 сағат бұрын

    Good point. Aside from my ‘23, the other two vehicles in my “fleet” are a ‘95 and a ‘98. Between them they have 525,000 miles.

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