McDonald's Employee Training Video - Countdown to Profitability! (1982)
NASA astronaut Jim Lovell explains the vast similarities between a successful space launch and serving burgers and fries in this half-hour video.
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Same old story. You're working as a manager at a fast food place and in walks an astronaut who wants to talk shop. I can't tell you how many times it happened to me.
@kinggill3982
6 ай бұрын
😮😮😂😂😂😂😂
@EdFredHernandez
5 ай бұрын
same
@Phil_Melone
4 ай бұрын
Happens all the time to me and I'm not in management where I work.
"One time the drink machine wasn't working, so I applied the four steps and decided it had to be fixed right away." "That reminds me of something similar. Do you know the Apollo 13 mission?"
@295g295
5 ай бұрын
four criteria - 7:30
@295g295
5 ай бұрын
20:30 - Apolo 13
Bill is so intense. He is the Top gun of McDonald’s managers.
NASA uses the same training video with Mcdonalds as example
‘Mayor McCheese, we have a problem…’
I saw the word profitability and immediately thought of that Crystal Pepsi training video. "Increased sales and profits"
@ConsumerTimeCapsule
3 жыл бұрын
A CTC training video post reference on another CTC training video post. Brought a tear to my eye.
@elitetilinguk3757
3 жыл бұрын
Consumer Time Capsule 😂
That's one small step for man and one giant leap for French fries
@Cjnw
5 ай бұрын
Planting McDonaldland Flag
"Let me tell you, some days here at McDonald's can sure be difficult. Why, just last week, the ice cream machine was in defrost during the lunch rush!" "I know what you mean, that reminds me a lot of the Challenger."
@ct1762
5 ай бұрын
4 years later...
The melodramatic analogy of space exploration and food service is actually a valid comparison to customer service in 1982 compared to that in 2021
Imagine comparing making fast food to space travel.
@ConsumerTimeCapsule
3 жыл бұрын
According to this video, they're practically the same thing.
@grabes1980
3 жыл бұрын
I can imagine the audacity of such a comparison, but no longer have to imagine the comparison because the video at hand is such a comparison.
@kevingrems
2 жыл бұрын
Space travel vs McBurgler meal. What’s the difference?
@googlesubscriber2324
2 жыл бұрын
Coke was one helluva drug
@DSJVNdsjnvf4356
2 жыл бұрын
they are both fast businesses
Ah yes, when I think of McDonald's I think of NASA sending a rocket to the moon
The constant comparison of real actual life and death space mission work with the operation and profitability of a Mcdonalds is making me a lot angrier than I expected, thanks.
@GiddeonFox
3 жыл бұрын
"Once on Gemini 12 we had to solve a problem that could have literally killed us." "Oh I know what you mean, once the drive-thru window transmitter broke, and a customer's drink was watered down!"
@ConsumerTimeCapsule
3 жыл бұрын
It's not just a one time thing either... it's basically the theme of the entire video.
@elitetilinguk3757
3 жыл бұрын
GiddeonFox 😂😂
@rapman5363
3 жыл бұрын
It’s just a commercial, lighten up. Anybody that gets angry at a commercial should re-evaluate their life!!
@moerelish8031
3 жыл бұрын
@@rapman5363 It's a training video.
The first thing McDonalds manger must do every moring. Make sure the ice cream machine is broken
The employees at McDonald’s in 2023 need to watch this video. They could learn a lot from it.
NASA can learn from this video and so do many companies in the world. Heck, even your family, including kids, learn from this. Probably your 6 months old baby can learn from it. It not only covers your business operations, but tells you how to live your life as well. What a great educational video.
All jokes aside, I miss the days when culture wasn’t a meme baked inside another meme.
@zergmare7
2 жыл бұрын
Woooah man.... total memeception
Astronauts and fast food guys - they sure do have a lot in common. That's why these guys really hit it off.
“A space launch can be programmed for many variations. But there is no computer complex enough to store even a fraction of the possibilities that might arise at one of our restaurants.” McDonald’s 1 - Apollo Programme 0
I'm not gonna lie. I didn't stop the tape and complete the exercise
@IHaveADHD
Жыл бұрын
Shame on you! 😂There will be a makeup test next week. Be there.
@smiththomas64
7 ай бұрын
I didn’t stop the tape either.
@LDrosophila
6 ай бұрын
😂
5:31 and still the ice cream machine broke
Ah, yes, this is very well known. One of the first questions you'll be asked if you apply for a job at NASA is how well you've assembled a Big Mac. No Big Mac experience, no chance of NASA employment.
@stahlseuche
2 жыл бұрын
Can confirm, I was so close to becoming an astronaut but when they asked me the Big Mac question I told them I made plenty of Whoppers. They laughed in my face and threw my hopes and dreams into the trash...
@Jandel2006
Жыл бұрын
..
Sending a rocket to the moon and managing a fast food joint. “These are literally the same thing.”
@DarthVader1977
Жыл бұрын
It's the method of management that is the same.
@ChocolateMilk1978
8 күн бұрын
@@DarthVader1977the only thing McDonald’s is managing is making people fat.
I cooked breakfast my senior year and wore that same uniform. ‘79
@ConsumerTimeCapsule
3 жыл бұрын
Very nice.
@mcribs7811
2 жыл бұрын
Now you’re just bragging. Stop bragging on here!
So running a McDonald's is the same as running a NASA space mission? Is that what they're trying to tell us?
I like to think it took multiple takes for Lovell to make it through the intro with a straight face.
@alexiswritingvideos
Жыл бұрын
So you think he had a performance discrepancy?
This video is the solution to all of lifes problems
@ConsumerTimeCapsule
3 жыл бұрын
That's an indisputable fact.
McDonalds managers should apply to NASA
@alexiswritingvideos
Жыл бұрын
No. NASA engineers should apply to work at McDonald’s.
I looked up lovell .. still alive 95 wow keep going old man
@Cjnw
5 ай бұрын
He doesn't actually eat at McDonald's
Keep That Shuttle in Orbit Astronaut! Our Corporate Share Holders are relying on you.
"Reputation for quality food" 🤣🤣🤣🤣
@steelermia
Жыл бұрын
lol back when you had no way of researching any of that so you pretty much believed it
employee: hi, can I help you please? customer: haha, no thanks, I just like to stand here
I’m now trained as a McDonald’s manager. Where do I apply
@Thanatos9029
Жыл бұрын
At your local McDonald's. Your starting pay will be $9/hr. No negotiations.
ahh, back when their burgers were made OF 100percent beef and not just made WITH 100percent beef
@ConsumerTimeCapsule
3 жыл бұрын
Such a well put comment.
@ConsumerTimeCapsule
3 жыл бұрын
That said, I think McDonald's is the best it's been in a very long time right now.... and the QPC is the best it's ever been.
@GiddeonFox
3 жыл бұрын
I mean they have to list all the ingredients by law and it's still all beef, it's just not particularly good beef. Cows have a lot of cheap parts.
@ConsumerTimeCapsule
3 жыл бұрын
Their ketchup is really good, though.
@maudan79
3 жыл бұрын
I don’t get this one, pls explain 😁
Back when profitability wasn't almost a dirty word. The uniforms are nuts (that vest)!
@ConsumerTimeCapsule
3 жыл бұрын
Well, in sales training, they still use it all the time. This wasn't exactly designed to be a customer-facing videotape.
21:35 I wore that same rust-colored uniform when I worked at McDs starting my senior year of high school in 1977 until I left for Air Force basic training several weeks a graduation in 1978.
@tommyd.7642
2 жыл бұрын
Thank you were you at reese afb?
It doesn't take "Rocket Science" to work at McDonald's.
@licensedprofessional4742
8 ай бұрын
Just a dedicated team of NASA engineers to troubleshoot McDonald’s malfunctioning milkshake machines! 😂😂😂😅😅😅
Omg!! There’s workbooks that go along with this video?!! I want one!!
Too bad I don't have the workbook here to follow along.
@ConsumerTimeCapsule
3 жыл бұрын
I really want it. I got this from a retired McDonald's GM with a bunch of other tapes, but they were pretty much all molded beyond salvage. There were 19 audio cassettes with one radio commercial on them each, so I'll have to post those here at some point.
@velvetpilot2008
2 жыл бұрын
@@ConsumerTimeCapsule now that's something I'd love to see. It sucks those tapes were damaged though!
"You know, brain surgery is a lot like running a mcdonalds Bill"
Lovell has a real presence on camera; very believable.
@LDrosophila
6 ай бұрын
This was his big break he had only been a lowly astronaut couldnt even tell you how many all-beef patties
So glad for James Lovell and NASA's Jiminy Program!
Ofcourse. In your modern McDonald's your average free range manager can be found on his swivel chair in the back office goofing off on the Internet.
Thank you for uploading this. Might be my favorite training video on here.
@doctorm3518
Жыл бұрын
Sodium
We need Rifftrax to watch these
How big do you think the check was that McDonalds wrote to the astronaut? I mean, he doesn't give a shit about McDonald's, he did this for money.
How hot is the grill? Well about as hot as the Saturn 5 rocket exhaust. Fantastic! 😉
The music in this training video is very good
@ConsumerTimeCapsule
3 жыл бұрын
You got that right. Mickey D's has got those deep pockets.
Lap-scalding coffee spills are not an option!
@ConsumerTimeCapsule
3 жыл бұрын
They were in 1982! Haha.
"Ground control to Major Tom, Would you like fries with that?"
It took a bit to get here: 20:50 - I love how they play funky music during the space scenes.
Delicious value and inspirational message: affirmative.
@ConsumerTimeCapsule
3 жыл бұрын
Something we can all salute to.
@Jandel2006
Жыл бұрын
..
This training is entertaining.
Wow The Early 1980s Was The Darkest Year's
why is the ice cream machine still broken then
"you know in the original Apollo missions"... Skips ahead 10 seconds
Came here for Jim Lovell. Stayed here for Jim Lovell. Now I'm hungry. Time for a......pizza.
You know, nowadays most people would just fire that lady who works well most of the time but gets flustered during rushes. Doesn't matter if she's amazing during slower periods, if they can't use her for the work of thee people for $7 an hour, they don't want her. Everyone should have a manager like this guy who knows the strengths of his employees and actually cares about keeping the good ones, putting them on tasks where they excell and thrive.
UFCP = Unique Floor Control Problem NASA: you work at McDonald’s McDonald’s manager nut: you eat our space food End of convo: We’ll we both lied to the public
This is GOLD!!!
@Cjnw
5 ай бұрын
Golden McNuggets
With all of the drive through freakouts and fights that have been happening at fast food joints. Maybe they should look into bringing this kind of training video back. Because dealing with the public is all about problem solving skills.
@TheAnthonyMarlowe
Жыл бұрын
Why would they? They’re part of the same groups that want global chaos for stakeholder capitalism, or communism, to be introduced.
Make the trainees fix the bathroom.
@Jandel2006
Жыл бұрын
..
Apparently pulling together to maintain McDonald’s milkshake machines is considered a “C” priority 😂
Real Life: Saturn V spacecraft prepares to launch, countdown ends, Saturn V rocket launches into space. McDonald’s training video: Saturn V spacecraft prepares to launch, countdown ends, Gemini rocket launches into space...
I think that the manager at my McDonald’s should watch this if they even were trained at all!
I’ve never heard of Jim Lovell until this video.
@mcribs7811
2 жыл бұрын
He was in Tommy Dorsey’s band after Sinatra left and was with The Kinks for a very short time. Now he’s here.
That's a nice training video, However I've started working at McDonald's as a Crew Member since 2018 in the UK and I'm always get improved on French Fries and cooking chicken with different types of chicken like Nuggets and Selects. Most vats at most McDonald's stores is usually the Henny Penny open fryers.
@DarthVader1977
Жыл бұрын
English teachers around the world are silently weeping...
@M60gunner1971
5 ай бұрын
@DarthVader1977 that was blistering.
I’m hear because of the old Carvery video, and so are you
80's corporate training videos seem slightly less evil
Ha! They keep repeating “cleanliness” staff touches food with bare hands 😂
haha are we in the twighlight zone here?to team Nasa and Mcdonalds is crazy haha
Like employee training vhs tapes? Check these out: McDonald's: Doing Whatever It Takes! (1992) - kzread.info/dash/bejne/maZ32ZN9k8Tfpag.html Crystal Pepsi Product Launch (1992) - kzread.info/dash/bejne/fH6N1bVxYs7OhMY.html Mervyn's: Visual Merchandising (Christmas 1989) - kzread.info/dash/bejne/lIh8rqmAqq29gbA.html Pabst Blue Ribbon: Liquid Intelligence (2003) - kzread.info/dash/bejne/mnyetbV9n7K8obg.html
Manager looks like a young Michael Palin lol
Do you want fries with that?
It's weird how when Jim talks about Gemini they show footage from Apollo. It's extremely obvious
@mattkennedy6115
3 жыл бұрын
Weird where Jim talks about food then tries to pass off McDonalds as if it were food
I used grub on mcd's in 82 it was damn good after a nite of drinking and driving around hampton - the fries were fries and the burgers were effin good -
@ConsumerTimeCapsule
3 жыл бұрын
Quite an endorsement... "it's good for drinking and driving"
@OrderByDesign777
3 жыл бұрын
Yes, the fries were fries. Now they’re just...fries.
@colliric
Жыл бұрын
@@OrderByDesign777 They were cooked in real Beef Tallow back in the 80s. They tasted better as a result.
@alexiswritingvideos
Жыл бұрын
Back when fries were fries, and women were glad of it.
Jim Lovell of Apollo 13!
It's the narrator from "Surviving Edged Weapons", Ronald Rolland. Also, the picture in the office is quite disturbing...
Wow they got Jim Lovell to do this
Lol this is awesome! How on earth did you find this?! 😂 I was born in Dec 1983 and I can still understand and relate to this video lol
@ConsumerTimeCapsule
3 жыл бұрын
Got it from someone that inherited a large collection of a former McDonald's GM. Unfortunately, most of the tapes were molded beyond salvage, but I should have another one or two that I can save and post.
@BWiseTV
3 жыл бұрын
@@ConsumerTimeCapsule oh that's so cool! If the old film is untouched, you should be able to go to a local cassette tape repair shop to fix it or covert it
@charliebinder2599
3 жыл бұрын
@@ConsumerTimeCapsule this can't be from 1982, its gotta be from the 1970s,?
@mutalix
Жыл бұрын
@@charliebinder2599 From my experience watching alot of late 70s and early 80s material and videos, it seems both periods of time seemed to be the same in terms of video quality, narration and flow. As with all things there are always exceptions and differences, but that's just my personal experience.
McDonalds sounds more important than NASA.
New employees are a "problem" very welcoming
Bill was confronted with 3 problems 😖
That's astounding. 26:23
@ConsumerTimeCapsule
3 жыл бұрын
They're so alike!
Gee if only the managers these days were as committed as the ones in this video
Traveling safely through OUTER GODDAMN SPACE to the moon and making it back without injury or death is apparently no more difficult than running a damn McDonalds. This video makes me angry.
Sir, this is a Wendy's.
I used to work at McDonald's back in 1990 with a strict and all business manager like Bill. If only we had more people like this McDonald's manager who does his job well. On the flipside, most younger generation of today would walk out on this manager because they would get pissed off to easily. A manager today with this strict style of directing people and reminding them there are consequences for not following procedures and work rules would not go over very well. Most crew members would just say "fuck you" and walk out. Many McDonald's managers nowadays are too lenient and laid back to direct and motivate the crew members because they will just get pissed off and threaten to quit.
Today manager guy or woman is walking around the restaurant with head down staring at his iPhone, along with all his workers, and customers. One small step for technology, one giant leap for ignorance.
When do we get to the part about edged weapons?
I wonder how much Mcdonalds paid that former astronaut to humour them in that little training video
*First shot comes up* Well... I wasn't expecting THAT. Okay, I'm hooked. Where are they going with this?
It’s cool they got Neil Armstrong to do this though.
@blakekaveny
Жыл бұрын
Jim Lovell not Neil Armstrong
Wow Jim launched his '78 Pontiac car from a McDonald's parking lot
The comparison is exact
from Apollo 13 to this
Houston we have a problem, Big Mac combos are $20.
i have gone down the youtube rabbit hole again.From now on i must think before acting.
You put Sandy in charge and walk off with Major Tom to some small broom closet. How can we be sure those “shockwaves” in the back don’t actually travel up to the front? You want the truth?? This managers office has a participation trophy plaque, his high school diploma and some sort of clean bathroom certificate and a Pink Floyd poster on his wall. This guy clearly went to the top.
@Cjnw
5 ай бұрын
Völlig losgelöscht…
12:58 Here is the McWrench. Fix the faucet. Don't let the dishes pile up.
Bet this guy is a real fun time at parties.
@johnstuartsmith
6 ай бұрын
I met him once. I tend to be easily impressed by somebody just because NASA chose him to be sent on 4 space missions, and 2 separate trips to lunar orbit and back, but maybe that's just me...