How to Use Time and Audaciousness to Optimize Your Negotiation Success!

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About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
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Thanks for watching!

Пікірлер: 55

  • @smackroscoe
    @smackroscoe2 ай бұрын

    Worked 1st line collections while in college, whenever i had someone be super nice/respectful during a call, I’d go above/beyond to cut them some slack. This approach REALLY works!

  • @Hugo_karting
    @Hugo_karting2 ай бұрын

    Thanks for the video! Music on the background is not necessary though ;)

  • @domeniquedelafield1278
    @domeniquedelafield12782 ай бұрын

    I absolutely adore Chris Voss. In this video, I couldn't focus on what he is saying because of the loud background music.

  • @JS-zn2dh
    @JS-zn2dh2 ай бұрын

    Great content. Heads up, the music sounds louder than your voice.

  • @hootiehootheblowphish4109
    @hootiehootheblowphish41092 ай бұрын

    I love this channel. Sometimes the sound is hard to hear from my phone. The background music made it worse. The music would be a nice touch if it was not as loud. Thank you for all you do!

  • @flochfitness
    @flochfitness2 ай бұрын

    MORE BREAKDOWNS!!!! Yes there is value talking about what the skills are, but watching someone use the skills is SO MUCH more valuable. Thank you!!!

  • @HowtoRestoreHeadlights

    @HowtoRestoreHeadlights

    2 ай бұрын

    More valuable?

  • @jobu1285
    @jobu12852 ай бұрын

    That initial music is what I hear when I walk!!!

  • @Winningsaleshabits
    @Winningsaleshabits2 ай бұрын

    Great advice. Especially in having the empathy to realize what the other side is thinking and what they might be going through. Humor, positivity and politeness go a long way.

  • @ronankeane6643
    @ronankeane66432 ай бұрын

    PLEASE STOP THE EDITS WITH THE MUSIC LIKE THIS

  • @You-are-right-but
    @You-are-right-but2 ай бұрын

    Trust me, this works. Thanks BSG

  • @MrRandomatom
    @MrRandomatom2 ай бұрын

    Great info… Now if I watch all of your videos immediately, will you lower the background music volume 20%?

  • @maxpowers04
    @maxpowers042 ай бұрын

    Love these real world examples 🔥 music needs to be way quieter tho. Louder than your voice

  • @israelgonzalezp.6898
    @israelgonzalezp.68982 ай бұрын

    Wow!! great deal. I have to remember to be in a good mood more often.

  • @safaull
    @safaull2 ай бұрын

    Great stuff, Chris! I hear what sounds like an accusational audit or two in there, also. LIke, "I owe you money."

  • @soulshinobi
    @soulshinobi2 ай бұрын

    Music is a little loud, Chris is hard to hear.

  • @spencerpalmer2918
    @spencerpalmer29182 ай бұрын

    This was the best video I watched today! Thanks for the tips and learning, Chris!

  • @rafaelludicanti2
    @rafaelludicanti22 ай бұрын

    Thank you. I dont hesitate. Its a real atitude, I do it from strengh, not fear. Which honours my professor.

  • @diegoag85
    @diegoag852 ай бұрын

    What about the predatory kinda people that will perceive your good state of mind as weakness? Nice one about timing the moment to pull the trigger “green light is what it is”! Thanks for another amazing video.

  • @Gurinder828
    @Gurinder8282 ай бұрын

    Good info. Music is too loud to understand fully

  • @rlbt106
    @rlbt1062 ай бұрын

    Is the music to the videos in the background unmuted?

  • @RadRed007
    @RadRed0072 ай бұрын

    Fantastic video, but it was extremely difficult to listen to with the music.

  • @samsacres225
    @samsacres2252 ай бұрын

    I love all your information. I’m so grateful but that music is so difficult to hear you and stay focused. I’m actually wearing headphones and the music is in my right ear and your voice is in my left. The music is louder than your voice. Just some feedback.

  • @sope01tv
    @sope01tv2 ай бұрын

    Seriously, Noochie, you're onto something. Tiny Desk has kinda become cliche, what you're doing is the evolution of that idea.

  • @SnowInHere
    @SnowInHere2 ай бұрын

    music is too loud but great content

  • @OvaisHusain
    @OvaisHusain2 ай бұрын

    Yessss!!!!

  • @dsweaponx1575
    @dsweaponx15752 ай бұрын

    Love Chris and his content. The music is distracting and detracts from the message. Also a lapel mic world do wonders for hearing what is being said.

  • @richermorin
    @richermorin2 ай бұрын

    $700 instead of $3300 WAOW great job chris

  • @EJSimonsen
    @EJSimonsen2 ай бұрын

    Wow so hard to hear with the loud music

  • @TJBarranger
    @TJBarranger2 ай бұрын

    She's watching this right now thinking, "Damn, I got played!" 😂

  • @barrysmith8193

    @barrysmith8193

    2 ай бұрын

    No. If she is a real professional she sat back and debriefed with her self and observed what makes her skills better and other than others. She built a repeat customer for life that recommends her company to others.

  • @TJBarranger

    @TJBarranger

    2 ай бұрын

    @@barrysmith8193 You may have missed the sarcasm in my comment. ;)

  • @meroe365
    @meroe3652 ай бұрын

    How can I get that shirt?

  • @rafaelludicanti2
    @rafaelludicanti22 ай бұрын

    Sir, I keep my trust with professor Obama. Ill listen to him, so he advise me.

  • @Keenan_Ward
    @Keenan_Ward2 ай бұрын

    Good info music is abit off, and get to it shorten all the fluff

  • @teenoso4069
    @teenoso40692 ай бұрын

    recooked content from a few weeks ago?

  • @MatthewPHX5
    @MatthewPHX52 ай бұрын

    What's up with the background music? 😂

  • @Jibril_Adaov

    @Jibril_Adaov

    2 ай бұрын

    Yeah. I'd rather not

  • @hootiehootheblowphish4109

    @hootiehootheblowphish4109

    2 ай бұрын

    I didn't mind it in the background but it was too loud to hear Chris Voss.

  • @MatthewPHX5

    @MatthewPHX5

    2 ай бұрын

    @@hootiehootheblowphish4109 Exactly.

  • @SamehShoushah
    @SamehShoushahАй бұрын

    The music on the right channel is too loud, so I had to remove the right speaker to watch the video. Mono sound would have been better.

  • @lennon_richardson
    @lennon_richardson2 ай бұрын

    Great video. I’d suggest removing the background music though. It’s too loud and distracting.

  • @xzy1
    @xzy12 ай бұрын

    Audio is very bad in this video. Voice come from 1 channel only and music is too loud.

  • @operationblackbishop4785
    @operationblackbishop47852 ай бұрын

    Music is too loud, nothing can be heard.

  • @yourcelebrant
    @yourcelebrant2 ай бұрын

    Pretty good strategy, but asking whether that was the discount amount was a potential mistake and tripping point because then she realises that you are potentially happy with that scenario. Better to have said.. $700 great, thanks so can I pay that $700 right now by card or do you need to send me an invoice? Now.. if it's only a discount she will correct you then you can say. "Oh, I see, well ok um, hmm, what are my options to pay?" Then she may counter with a better offer. You can then option in with, well if I can get it under 1000 I can clear it right now. Asking if that was the discount gave her leverage, assuming it was the total gives you the leverage.

  • @annabelhermansen5848
    @annabelhermansen58482 ай бұрын

    Please remove the music we cannot focus 🙏🏻🙏🏻🙏🏻🙏🏻

  • @ewa5149
    @ewa51492 ай бұрын

    This music is too laudly.

  • @ARYUSops
    @ARYUSopsАй бұрын

    That background music man 🤦🏻‍♂️ couldn’t focus on what he’s talking about

  • @robertmyerson8024
    @robertmyerson80242 ай бұрын

    Lose the music....

  • @gabrieladinescu2967
    @gabrieladinescu296723 күн бұрын

    Omg the music is horrible!!!!!

  • @MR-xw7mc
    @MR-xw7mc2 ай бұрын

    it´s always the same stories

  • @marketabankova2996
    @marketabankova2996Ай бұрын

    silly music

  • @AA-ju7lk
    @AA-ju7lk2 ай бұрын

    The background music is very annoying. Had to stop watching.

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