Reply to add to my no oriented primer lists: • Is now a bad time to talk... • Have you given up on... • Is it a terrible time to talk... • Is it a rediculous idea to... • is it a bad idea... • is it a bad plan ... • would it be out of the question to.... • would it be out of line to... • are you against • are you opposed • would it be out of your control to... • would it be out of the realm of possibility to.... • is it impossible to... • Do you disagree... • Is it incorrect... • would it be wrong to think...

@jinde75

Жыл бұрын

Thanks, I’ll copy and translate. And I’ve started reading ‘never split the difference’

@josuardgonzalesmedia

Жыл бұрын

great list

@NegotiationMastery

Жыл бұрын

Hey! Great list! Thank you for sharing it, keep up the good work!

@noamanpatel3784

8 ай бұрын

What do we say after they respond no

@mez7289

4 ай бұрын

is it too much to ask for you to….

Can’t believe that I’m starting to get 30% response rate after being ghosted for weeks 😂😂. Voss, you’re a discovery for me.

@louio

24 күн бұрын

He's the Godfather of negotiations. Lol

TACTICAL EMPATHY: “is now a bad time to talk” has opened many collaborative doors for me. Thanks so much to the whole team!

@chuckgravity7616

Жыл бұрын

Use the phrase many times daily!

@JoseRG619

Жыл бұрын

​@@chuckgravity7616 I will try even with mad people.

@adrianherbert9441

Жыл бұрын

Tactical Empathy

@antrogers8245

Жыл бұрын

Tactical empathy!

@NegotiationMastery

Жыл бұрын

Awesome! Glad to hear it has been effective for you.

Yes! Worked for me. I was quoted $5,000 for a program for my elementary site. I asked if it was ridiculous for them to only charge us $500 and allow our district (7 schools) to pilot the program. I received a response within 30 minutes....$595 for all 7 schools!

Tactical Empathy: such a knowledgeable human being, Chris Voss

0:25 - "Is now a bad time to talk?" 2:52 - "Is it a ridiculous idea..." 5:13 - "Are you against..." 11:34 - "Have you given up on..."

At 2x speed he sounds normal. I love Chris Voss. Changed my life.

TACTICAL EMPATHY: Love how each approach breaks the listener out of their pattern to actually listen.

Tactical Empathy - “Would it be a bad idea…” After 5 interactions with the other side, I just renegotiated our property lines and saved our future business expansion ability. I never would have been able to accomplish this without your coaching. Thank you Chris Voss!

@VictoryS87

Жыл бұрын

So tactical empathy from the book means to "INTENSELY listen to each word" that your counter-part is saying to "drain the swamp"

@NegotiationMastery

Жыл бұрын

Congratulations! Glad our coaching helped. Thanks for being part of our community!

I just sent a text to the buyer’s agent who’s been ghosting me ‘Have your clients given up on (the property address)?’ he called me right back. It worked. Lol

@timcentralpointinvestigati6683

9 ай бұрын

I’m about to use this on my bff realtor who is bit upset at me and ghosting as well…allowing him to sell my house but not be my buyers agent

@NegotiationMastery

9 ай бұрын

It's great to hear that it worked. Keep up the good work!

Tactical Empathy. Too good to be free. TOO GOOD. Already used that once today. "Is now a bad time to talk?" I swear the change in demeanor is palpable...

Tactical Empathy - Wow ! One of the absolute BEST training I’ve heard in my 20 years in sales ! I used one of your scripts immediately afterwards to someone who was ghosting me , and it worked like a charm !👍 Thank you for the value !

@NegotiationMastery

Жыл бұрын

Hi there.Thank you for the amazing feedback! We're thrilled to hear that our training and scripts have been effective for you.

Chris at his very best. An ‘all in one’ short and helpful intro to a different way to communicate.

Tactical empathy indeed! Thank you Chris. The techniques you share are absolute gems!

Tactical Empathy 🎯 💯 Appreciate you and your team Chris - as well as all the amazing content you give away!

Tactical Empathy! @Chris you are changing my life ... Thank you. Unlearning the bad habits is so hard. Trying the new things is uncomfortable but I'm committed to low stakes practice, it's fun.

Tactical empathy: Thanks for walking through these and giving such great examples to connect them with. Already see a handful of ways to use these in our sales and marketing efforts.

Tactical Empathy.... great summarization in two words.... I have been applying something like this for a very long time and didn't really know how to word it so precisely, or even that I used no as a basis. I've really become good at the reconnection and it has always come down to starting by recognizing all of the issues that have caused the problems, addressing them and then getting a yes or you're right as a confirmation that this is what or why they had an issue.it directly creats a repor even if I don't have the best way to fix it at the time. By addressing every problem they have before they have to tell me let's them know we are on the same page and we can move forward with a clear direction. The no orientated questions is new clarity of concept that I kinda knew but it was more of a vibe feeling thing that I now can be more direct in its application. You are exactly right that it's easier for someone to give you a no then a yes. You are first recognizing there's a lot of factors for them to consider. You are then asking them to pull the line back from needing them to commit to dealing with all those things right now, and more of consider the possibility of weather those things could work out. It takes the wieght out of the decision and adds a recognition of that wieght.... which gives you more of a...(hard to word) ... credibility in regards to your intentions being to actually create a beneficial situation or agreement for both of you. Letting them know your understand thier objections and moving toward a shared goal. I believe you genuinely need to know that shared goal, or be shooting for it, or it's kind of a corrupted concept. More like manipulation... that's not to say that that kind of thing doesn't work, it's just not for me, it's a contradiction of who I am and it's a misuse of my abilities. Sorry for writing a chapter in the comment section.... I'll leave it there

Tactical Empathy: From adversarial to mediation....Game changer for me...Thank you, I am learning a hell of a lot from you. Thanks Chris

I used that “is it a ridiculous idea” on a woman that I wanted to get acquainted with…she said “yes” it would be ridiculous if we got better acquainted. Lol

@shoetoolbraa6882

2 жыл бұрын

This made my day thank you we’ve all been in this position

@pdub2762

2 жыл бұрын

Is it a ridiculous idea for me to buy you a drink? 🤷🏻‍♂️

@MasterShadowEroticHypnosis

2 жыл бұрын

pick up is a whole different beast. if you haven't demonstrated higher value first, you are wasting your time (also applies to negotiation)

@Gradinaeconomicapespatiimicicu

2 жыл бұрын

I guess you could have started with an acusatory audit... you're not going to like this, you're going to think that I am just another guy from the hundreds of guys trying to hit on you every day, etc or whatever else females throw back to you in these situations. Keep going on for 1-2 sentences more and then say and you're right. wait for her reaction and say nothing after this

@Gradinaeconomicapespatiimicicu

2 жыл бұрын

overstating it helps bring a smile/laugh on and would make her feel flattered

TACTICAL EMPATHY: OMG I found about You this week and I can not thank You enough for your video’s. I have a family situation that this is so going to help me with. Thanks and much love 🙏💗💓💜

Your book blew my mind. Best thing I ever read. I need to get this information running through my vains ❤️

Tactical empathy I've been through the book at least a couple of times, and I've watched a lot of the videos. It's time to put this knowledge into action. Thank you to Chris, Brandon, and everyone at The Black Swan Group for getting this valuable information out there!

@NegotiationMastery

Жыл бұрын

Hey! Thanks for being here and putting that knowledge into action! We appreciate your support.

Tactical empathy. You help me organize my successes from the past. Hindsight being 20/20, when I practice the things you clarify, I win. Thank you

Tactical empathy. Thank YOU Chris !!

Tactical Empathy - brilliant, I’ve switched over to “is now a bad time to talk” with great success. Loved the book, but listening to the source is even better, thank you so much!

Mr. Voss, thank you for your time. That's right. Tactical empathy.

Chris Voss, LOVE your stuff!!!! Used your no questions a ghosting relative. THEY WORKED!!! powerful name too!! thank you.

Tactical empathy. I want to just say thank you, I've used your first two Masterclass lessons to great effect within the first two weeks of trying. I wish I would have bought your book 2 years ago when I first saw it.

Hey man, I am a fresher blockchain developer who has recently started a job, using Chris's techniques I was able to negotiate a better salary for myself, frankly way more than they were offering, I can't tell you the exact numbers but Thanks Chris

@NegotiationMastery

10 ай бұрын

Wow that's great! You rock!

Tactical empathy. Even though I began with Never Split the Difference in 2019, the lessons never get old, there's always more to absorb.

I am so thankful to have learned tactical empathy over the years from Chris. It is the most influential component of success for me

Tactical Empathy: I have received tons of unexpected information from counterparties with no oriented questions. Still a lot of practice to further achievements, but great guidance! Thank you Chris, and thank all of the Black Swan Group for your generosity with the information.

Tactical Empathy. Outstanding video, Chris! Will try these out this week! Thank you.

Wow, just watched this video now. I then implemented one if the question for a prospective client that ghosted me someone months ago. Guess what! She called me immediately. I have been wondering why she ghosted my team after showing a lot if interest in our service. It turned out she had some business and personal challenges. I totally put my sales pitch on the back-burner and spoke to her purely as a friend, even gave her free tips to help her and encouraged her. At the end, she felt better and I am sure when she sorts out her issue, my business will be top of mind. Thanks for the video!!!

Really good advice! Thank you! I haven't had a chance to use it yet (simply because I write this comment right after watching this video) but I am already looking forward to implementing this with you a few people today

Tactical Empathy -- We love what you do, Chris and the BSG

Chris this is absolutely brilliant! I have watched this over and over again and have completely changed how I started my opening conversation and ultimately will lead to more closes!! Many thanks! Your content ads tremendous value.

@NegotiationMastery

Жыл бұрын

Awesome! Thanks for the feedback. Glad it made a difference. Keep up the great work!

I found myself liking, commenting, and subscribing without any intent to. Chris Voss is a boss !

Tactical Empathy. Mr. Voss, thank you for this video, and all the other videos you and your team post online.

TACTICAL EMPATHY: Being 46 and having changed carreers, I'm finding myself banging my head against the wall while trying to reestablish myself. Your videos are helpfull and your no nonesence approach resonnates with my own. Keep it up.

@billreinhart5495

2 жыл бұрын

Keep moving forward. I reinvented myself at 50.

@NegotiationMastery

Жыл бұрын

Hi there! Thanks for your support. Keep up the great work!

@converter

7 ай бұрын

Hello 40s peeps 😂

Tactical empathy. Solid. Thank you very much for this exceptional content.

Tactical Empathy: between reading your book, and accessing your fantastic content both on KZread and via the Black Swan website, my approach to everything I do in my personal and professional is shifting and improving on so many levels. It never stops. Every day brings another That’s Right moment

Tactical empathy! I read your book or listened to it actually a few years ago. I got what I wanted at the time and then forgot about. I have challenges before me and now I am going to put these methods into play daily so I will be Re listening and relearning the techniques! Thanks for the videos!

@NegotiationMastery

Жыл бұрын

Hi there! Applying the techniques daily is key. Check out this video for a more in-depth answer: kzread.info/dash/bejne/f4mN0Mh_mtq1Ypc.html

Tactical empathy. This is the way. Thank you for the great content Chris!!! I need to work on my “we” vs. “you”. 🙌🙌

@NegotiationMastery

Жыл бұрын

Awesome! thanks for the support. Keep working on that "we" vs. "you" approach. You're doing great!

I just listened to your interview with Lewis Hows. I just bought three copies of your book - one for each of my daughters and one copy for me. Thank you sir!

Tactical empathy - used ‘have you given up on…’ to restart a conversation that died nearly a year ago and got full buy-in from my contact. Brilliant!

I've read NSTD and I love that damn book. I came up with these and thought I'd share: Would it be…[ bad, a pain, a PITA, trouble, super-difficult, stupid, a bad idea, impossible, impractical, inconceivable, unattainable …] to..... Would you be [against/opposed to…](take an action)? eg. meeting tuesday afternoon, say, 2pm? would it be uncomfortable if I...([._____________ (brought my manager?) (gave you a hug?) (recorded this meeting?)] the s*** works.

@NegotiationMastery

Жыл бұрын

Glad to hear you loved the book! Great insights, by the way. Keep it up!

i use tactical empathy all the time, recently just listening to someone complain for 10min got me what i wanted and they got it off their chest. felt mutually beneficial.

Thanks for the video! Some really great content in there which is very simple to implement.

Mr. Chris Voss I just want to say thanks for the small bits of advice that has worked and with more practice I will get better. The statement at the end is "you will never rise to the occasion, you will fall to the level of your training" U.S. NAVY UDT

Tactical Empathy. I love his book and the philosophy of Mr. Voss and the Black Swan Group. It is so helpful in my career as well as in my personal relationships.

TACTICAL EMPATHY :I recently completed your book & it just hit me... Thank you for this valuable lessons

I got your book back in 2016 for a serious work crisis I had to solve. It helped wonders Each year I practice these techniques and have built a better mindset. This has totally rewired my brain. Now, every year I get better and understand more deeply why these work.

Tactical Empathy and growing a bit each day. Great lessons in unwinding the rooted norms I've been following blindly and even unknowingly.

Tactical Empathy; Changed how I talk to people, Amazing how a simple change in how you ask a question can change your world

Thank you, great stuff.

I love this! Great content! Thanks for the knowledge!

I've practiced them already in my negotiations, not a difficult ones, but the ones that matter, and every Q got the answer I needed. It's a magic!

Tactical empathy. I’m learning so much. Thank you

Tactical empathy. Thank you Chris.

Unbelievably good stuff!

Tactical Empathy! Thank you. Your book changed my life.

Tactical Empathy, I have read the book and seen Chris speak, but I really get a lot out of these videos. I think practice is the key to making it second nature. Still working on it.

Tactical empathy. I'M REALLY PREPARED!!!

Tactical Empathy: Hell, yes! Awesome! Thank you!

TACTICAL EMPATHY! I am a old schooler "GETTING TO YES" person. We read that book in my college Buyer Behavior class. This is a complete upgrade and I can see value in it by just reading your book. Can't wait use these new methods.

@NegotiationMastery

Жыл бұрын

Love it! This book is a game-changer, you'll find so much value in it. Can't wait for you to try the new methods!

TACTICAL EMPATHY! I just finished "Never Split the Difference" twice after listening to it for the first time years ago. This book was so addictive and I'm glad to be able to get a few excerpts from the book on your KZread channel. Thanks, Chris! 🙏🏽

@NegotiationMastery

Жыл бұрын

That's great to hear! Thanks for loving the book and our KZread channel!

Excellent advice, thank you Chris! 💯

Tactical Empathy - Thanks for this. I really appreciate the coaching.

Tactical Empathy -Its amazing how working with others in Software projects especially from other countries, offices , backgrounds, is exactly like sales/ negotiation.

_Tactical Empathy_ : Thanks for the refresher! Some of the precise *no* questions had faded from my surface memory & they'll be coming in handy.

@tomsoutherland3689

2 жыл бұрын

Tactical empathy

@NegotiationMastery

Жыл бұрын

Thanks for the feedback! We're glad the refresher was helpful.

(TACTICAL EMPATHY) You Have Been An Incredible Voice For Me Lately ..Thank you!

If you haven't already realized what Chris Voss and the Black Swan Group have to offer, don't waste another moment. For 35 years I watched these negotiation dynamics in business. I didn't understand them and I did not practice to this degree to become better. I read all the "brain" books on cognition, human decision making and realized there is a science to how we think. This is a completely unsolicited endorsement - get the book, either from your favorite book store or the library. Read it. Read it again and take notes. Practice it. I am telling you Chris and his group know what they are doing, and this is all about making all your relationships better and making things work out for all involved! Truly the compilation of all the science and know how on how to collaborate and create amazing partnerships. Thanks, Chris. Never Split The Difference is my reference book for human interaction. Really great stuff.

So awesome Chris! 🔥

TACTICAL EMPATHY: it's fun to see my colleague's reactions whenever I ask them, "is it a bad time...? or "will you get mad...?" They freeze for a second or two, and they will look at me with this weird facial expression. Afterwards, they will answer, and it almost always works, but in the moments that it doesn't, it's apparent that they're not interested or out of focus. It probably fails because they might not feel heard or understood, so I need to work on my collaboration skills and active listening. THANKS, COACH CHRIS!

Tactical Empathy. Applying Tactical Empathy with Success was great. Sandy, Derek and Troy are very effective teachers.

@NegotiationMastery

Жыл бұрын

Great job with Tactical Empathy! Keep it up.

Chris Voss and team rocks!

My first step in learning new negotiation methods. Thank you. I have not given up on learning new techniques.

Love your videos Chris - this really works!

Tactical empathy! This is so helpful!!! Thank you!

Tactical Empathy. Excellent, powerful and Questions I'll recite until they are second nature. Thank you!

Tactical empathy. Brilliant insights.

Love your videos, will keep watching and practice :) tactical empathy ;)

Tactical empathy. Thanks Chris.

much love for chris and black swan group

Tactical Empathy!! I’m enjoying the journey.

Tactical Empathy: Get to "No" has fundamentally changed the cleanliness of my teenage boys room. Thank you for that if nothing else... but it does work everywhere... and you already know that. Thanks again.

Quality video. Thanks.

Tactical Empathy! Great information. Looking forward to practicing and implementing as much as I can until it feels normal.

Thank you for sharing

Tactical empathy! Solid video!

Beautiful. Ty sir💪

Your book was a turning point for me. It allowed me to see the specific areas where I was failing in life's negotiations. I have shared your book with many of my friends and coworkers. Thank you.

@NegotiationMastery

Жыл бұрын

That's great! Thanks for your support and for sharing our book. Keep up the good work!

Tactical empathy. It's really good stuff. Thanks.

Tactical empathy Right now, I'm working on some copy that needs a boost. And you just gave me exactly what I need. Thank you!

Tactical empathy- powerful stuff!

Tactical empathy! This was so helpful, thank you!

I’ve read Voss’ book. This stuff works. For instance, I was once the only guy to be placed in another flight. All the other screaming SOBs got a night at a hotel by the airport.

Tactical Empathy 🙂🙂🙂 Life changing! Love the line "is now a bad time to talk? I usually use this one... catch you at a bad moment? Of course you still get some negative reactions, but it seems they are much more open to talking discussing in a conversational manner. Thanks!... got the book, and EAF also.