I've watched 5 other KZread videos and many pages worth of nothing, until this video. This video is the best one out that explains exactly how to scan from from printer to PC for Canon. Amazing vid!!!

Out of the tutorials that I've watched this is the most helpful tutorial. Thank you!

@magnusfoxfowler

2 жыл бұрын

Yup! I lucked out, this was the second one I saw. The first one was too complicated. This was on point!!!!

Love when installation goes smoothly. Then the computer doesn't detect the printer and you can't even install the software you need. Awesome 👍

Thank you!! I was going crazy trying to find the "Scan." This is really helpful!

Thank you!

Thanks!

Thanks 👍

I have a Canon 9120 printer/scanner. Is there a Canon and/or 3rd Party utility available that will enable me to scan photo "Negatives"? Thanks

@CanonUSASupport

3 жыл бұрын

Hi! Scanning photograph negatives requires the negatives to be lit from behind. The scanners built into Canon PIXMA printers are not equipped to do that. Hope this helps!

How come there is no part about using the buttons on the printer itself to scan an item into a paper print out?

I cannot scan. I get a message reading that the scanner is not powered on (it is) and/or "USB cable is not connected. which it is. please help.

@CanonUSASupport

3 жыл бұрын

Hi! We recommend contacting our US-based support squad so that they can troubleshoot the issue and find a solution for you. Take a moment first to register your Canon printer at canon.us/account and you'll get access to all of your support options. Hope to helps you soon!

This can print online documents with text AND pictures, right?

@CanonUSASupport

3 жыл бұрын

Hi! Yes, every one of our inkjet and laser printers can print text and images from your web browser. Hope this helps!

I'm using this printer with Mac...When I scan documents with Adobe Acrobat and select both side to scan..it doesn't scan both side

@CanonUSASupport

2 жыл бұрын

Hi! We recommend checking your printer's specifications at usa.canon.com to see if it offers duplex scanning which would allow you to scan both sides of a document in a single pass. While some models offer this feature, most Canon printers offer single-sided scanning which requires you to flip the page over and scan it again in order to capture both sides. If you need additional help, our support teams are ready to provide it. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options. Hope this helps!

👆informative..Thank you

Tnx, most helpful. I just installed a G7020 and didn't see anywhere in the hard-copy or online instructions to find and install the scanning utility. (Scanning documentation feels like an afterthought in general, FWIW.) Doing it from Mac Preferences brings up a little pane with roughly no options! This should be better!

@CanonUSASupport

2 жыл бұрын

Hi! We hope you got everything working, and if you need help, we're ready to provide it. Take a moment to register your PIXMA G7020 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!

@yoctlow

2 жыл бұрын

@@CanonUSASupport Thank you (I'm in Canada, but similar protocols). I'm on day two now and still reading and learning and configuring ... it's a bit much. I have the 480 page (!) Online Manual, and now know not to use the printer outdoors in the rain(!). The on-printer menu system - yikes! Still, I can say that the printer's performance itself is so far excellent. And essentially that's what I want. Addendum a few weeks later: wonderful printer. The auto-off function hangs every time until I wake the tiny LCD screen, which just wants to tell me that the server (which is what?) has up-to-date software. Great! Then it sleeps. Little things. The auto-on function works flawlessly. The actual printing/copying/scanning: wonderful. (Can't comment on the fax - not using.)

Hello, I have the Canon Pixma TS5320 and I am trying to scan multiple (plain paper) documents, using the ADF, with my PC. I am not getting an option to change from "Platen Glass" scan to "ADF" scan, in the Utility Scan menus. Please help 😞

@CanonUSASupport

2 жыл бұрын

Hi, Marcelle! As the PIXMA TS5320 isn't equipped with an ADF, that option won't be available. To scan multiple pages, you'll need to manually place each new page on the platen glass. Hope this helps!

@marcellef8302

2 жыл бұрын

@@CanonUSASupport thank you for your reply. Just want to mention, I have scanned 4x6 glossy photo paper through the feeder at the back of this printer. So, why doesn’t plain letter paper feed through? 🤔

@CanonUSASupport

2 жыл бұрын

@@marcellef8302 The rear tray on the PIXMA TS5320 is specifically for holding the blank paper you'll be printing on. As that tray has no connection to the scanner, you'll need to lift the scanner lid and manually place each new page upon the glass for scanning and copying. Glad we could help!

@marcellef8302

2 жыл бұрын

@@CanonUSASupport Thank you

Can't hear what you are saying!!

@CanonUSASupport

2 жыл бұрын

Hello Terry: If you are having trouble following along with the video, our friendly support printer team is happy to help. Once you register your printer to your My Canon Account, you will find links to all your personalized support options. Here is a link to the login/registration page: canon.us/account We hope this helps!

This is useless! There is nothing in "canon utility" like that!!

@CanonUSASupport

3 жыл бұрын

Hi, Tim! If you're having trouble scanning documents, our support team will be glad to help you out. Take a moment to register your Canon product at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope to help you soon!