Canon USA Support

Canon USA Support

Welcome to the Official Canon USA Support KZread Channel. Here you can find answers to your most common Canon product & service related questions with how-to's, service tips and much more! Canon has at its foundation an uncompromising dedication to product reliability, service and support and we're committed to delivering complete customer satisfaction. Be sure to subscribe to our channel and check back often for new content!

Wireless Direct Printing

Wireless Direct Printing

Пікірлер

  • @sammoxley2912
    @sammoxley29127 минут бұрын

    What do you do when the option to put in a password DOESNT come up pn a new wifi network your trying to connect too?

  • @matthewzrimec3860
    @matthewzrimec38602 сағат бұрын

    Great video, thank you very much

  • @angad59800
    @angad5980017 сағат бұрын

    Hello, thank you for your video very clear, any ideas tu print the full disc witout the little white space on the edge of the cd? I mean print full disc

  • @CanonUSASupport
    @CanonUSASupport16 сағат бұрын

    Hello! Our printer tech support team will be glad to look into this with you. They can be reached Mon-Fri at: 1-800-652-2666. Another option would be to check out the Canon Community pages for printer support info at: Canon.us/forum. Thanks for reaching out!

  • @Whoisyourdaddyandwhatdoeshedo
    @Whoisyourdaddyandwhatdoeshedo3 күн бұрын

    FINALLY WORKED OMG Took forever when a simple cable would have been so much easier and nicer

  • @davidabrams9078
    @davidabrams90783 күн бұрын

    Fixed the issue with the printer. Thank you.

  • @aaronburragum
    @aaronburragum5 күн бұрын

    This is the worst UX ever! Seriously? This is the best you can come up with Canon? Have you heard of Bluetooth?

  • @lovesweet6630
    @lovesweet66306 күн бұрын

    Thanks

  • @sunshine1984ism
    @sunshine1984ism7 күн бұрын

    Thankyou canon

  • @irvGotti_5
    @irvGotti_57 күн бұрын

    after the 150 sec pop up it auto goes back to register printer screen searching but wifi on printer is on and full still wont connect to phone same with computer waste of my money

  • @CanonUSASupport
    @CanonUSASupport7 күн бұрын

    Oh no! We're sorry to hear you're having troubles staying connected. Our printer support team will be happy to look into this for you. Please take a moment to register your printer at canon.us/account to access all of your support options including our 800 number. We look forward to your call!

  • @therottiecatschannel2569
    @therottiecatschannel25698 күн бұрын

    My printer doesn’t have the Wi-Fi set up pls help

  • @CanonUSASupport
    @CanonUSASupport8 күн бұрын

    If you've gone through the process at canon.us/ijsetup and still need assistance, please contact support via Canon.us/account

  • @lolacollart
    @lolacollart8 күн бұрын

    I changed WIFI channels. Now I can only connect via WPS or direct connect but I can't connect to the network with password as my printer won't prompt for it (pixma G4100)

  • @CanonUSASupport
    @CanonUSASupport8 күн бұрын

    Hi, Laura! As the PIXMA G4100 series isn't available here in the United States, we aren't able to help you with it. We recommend contacting the Canon company that serves the country your printer was intended for and you can find them by visiting canon.us/globalsupport Hope this helps!

  • @myfashionbreak9434
    @myfashionbreak94348 күн бұрын

    Best tutorial, very helpful! Merci

  • @myplacentapreviatotalisbaby
    @myplacentapreviatotalisbaby9 күн бұрын

    what if the print headsdoes not go to the middle? what to do for pixma g570

  • @CanonUSASupport
    @CanonUSASupport9 күн бұрын

    Hey there! That unit isn't supported by Canon USA. You'll need to contact Canon in your country or region for help. Get started at Canon.us/global

  • @Tarana_editx
    @Tarana_editx11 күн бұрын

    Video & pic transfer is really slow 😑 it takes 3 min to transfer 1 pic

  • @sutton0028
    @sutton002811 күн бұрын

    I did this and the strip is out cleaned. Broken strip.

  • @CanonUSASupport
    @CanonUSASupport11 күн бұрын

    Uh oh! We recommend talking to our PIXMA support team about what to do next. Please take a moment to register your printer at canon.us/account and you'll get access to all of your support options. Hope to help you soon!

  • @jasonn_lifts
    @jasonn_lifts11 күн бұрын

    It only prints in black but my colors are 70% full

  • @CanonUSASupport
    @CanonUSASupport11 күн бұрын

    Fun fact, if you're selecting greyscale to print you're actually telling your printer to use color ink! Please check out your support options to discuss with technical support for more info. canon.us/account

  • @stevehyde6125
    @stevehyde612512 күн бұрын

    It fails. It sees my WiFi network but an error code 3441 appears on my printer

  • @CanonUSASupport
    @CanonUSASupport12 күн бұрын

    Hi, Steve! If you're having trouble getting your PIXMA TS9120 fully connected to your Wi-Fi and your other devices, then we recommend talking to our PIXMA support team about it. Please take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our 800 number. Hope to talk to you soon!

  • @badnews4569
    @badnews456912 күн бұрын

    Can people talk anymore? These half assed computer speak garbage programs suck. Just get somebody that can freaking read an talk at the same time and do it that way. I wont even watch these videos when I hear a robot.

  • @Steve-pp2lx
    @Steve-pp2lx14 күн бұрын

    This printer is the worst printer I've ever bought it is a complete failure useless piece of crap

  • @CanonUSASupport
    @CanonUSASupport14 күн бұрын

    Oh no! We'd like to help. For additional troubleshooting, please visit our wireless help page at: canon.us/wifihelp. If further assistance is needed, you can access all available technical support options within My Canon Account at: canon.us/account.

  • @MariamiPheradze
    @MariamiPheradze19 күн бұрын

    hello, i made everything step by step. but, when I put wifi password error starts flashing and I cant continue connecting. what can I do?

  • @Ariwari5298
    @Ariwari529820 күн бұрын

    I love how the horrible reviews for the app are left in

  • @hannahsnively3446
    @hannahsnively344621 күн бұрын

    This has taken me an hour and still won’t work!!! Your products suck!! I’ll NEVER buy cannon again!

  • @CanonUSASupport
    @CanonUSASupport21 күн бұрын

    Oh no, Hannah! Make sure you've got the software from Canon.us/ijsetup and it should walk you right through the setup process. If you need help, be sure to register your printer at Canon.us/account and give our team a call.

  • @jeanetteburda2790
    @jeanetteburda279022 күн бұрын

    Thank you very much! Your assistance has been invaluable to me!

  • @NewMexicoOutside
    @NewMexicoOutside22 күн бұрын

    Been here for hours, no luck communicating w this printer with any phone.

  • @CanonUSASupport
    @CanonUSASupport22 күн бұрын

    Oh no! We're sorry to hear you're having troubles getting connected. Our printer support team will be happy to look into this for you. Please take a moment to register your printer at canon.us/account to access all of your support options including our 800 number. We look forward to your call!

  • @mm-px4io
    @mm-px4io23 күн бұрын

    Thank you!

  • @benignacio8939
    @benignacio893923 күн бұрын

    I can't connect my phone to the printer. Everytime I connect them, in a few minutes the hazard light will appear. Our wifi here is globe at home. What is the problem? Thank you if you can assist me to my problem. Anyway I'm in the Philippines.

  • @CanonUSASupport
    @CanonUSASupport23 күн бұрын

    We're sorry to hear you're having troubles! We recommend reaching out to our Canon friends in your region for support. You can find them at canon.us/globalsupport

  • @monicavilla1343
    @monicavilla134326 күн бұрын

    I keep an "out of paper" error even though there is paper or a "paper jam" error. Idk how to fix it

  • @nigelnguyen7118
    @nigelnguyen711826 күн бұрын

    Im having a problem with getting EOS utility launcher. Every time I open EOS utility 3 while trying to connect the camera to the Mac. The only thing that pops up is EOS utility 3 not EOS utility launcher. I also can't do anything on EOS utility 3 if I can't connect with the utility launcher. Is there something I can do to fix it?

  • @CanonUSASupport
    @CanonUSASupport26 күн бұрын

    Ohp! This sounds like a job for our Technical Support Team! You can reach them at 1-800-OK-CANON (1-800-652-2666) Monday through Saturdays!

  • @nigelnguyen7118
    @nigelnguyen711826 күн бұрын

    @@CanonUSASupport is this via Phone number because i live in europe so i dont know if Im able to call outside of europe with the phone service i have

  • @CanonUSASupport
    @CanonUSASupport26 күн бұрын

    In Europe you can check out how to contact Customer Support in your region at canon.us/global !

  • @Steve-pp2lx
    @Steve-pp2lx27 күн бұрын

    Don't even try to work with this printer it's a piece of crap just throw it away it's not worth $100 you paid for it your time is more valuable get a different printer get rid of the TS6420 it will waste more of your time than $100

  • @CanonUSASupport
    @CanonUSASupport27 күн бұрын

    We’re very sorry you’ve been experiencing difficulties with your PIXMA TS6420. For additional troubleshooting, please visit our wireless help page at: canon.us/wifihelp. If you still need assistance, you can access all available technical support options within My Canon Account at: canon.us/account.

  • @Sorarse
    @Sorarse28 күн бұрын

    I get to the point where I select the camera SSID on my laptop WiFi but every time I enter the password, I get an incorrect password error. Anyone have any suggestions how I can proceed?

  • @CanonUSASupport
    @CanonUSASupport27 күн бұрын

    That sounds frustrating. Our friendly support team will be happy to help guide you further! They're at 800-OK-CANON (800-652-2666), Monday through Saturday, excluding holidays.

  • @DavidEMay
    @DavidEMayАй бұрын

    I hate this camera! I wish I could get a refund! EOS RebelT7 is a POS!!!

  • @NikieFox
    @NikieFoxАй бұрын

    Thank you! Very straight forward and easy process. I only got hung up on one thing that may be helpful for others to know. My wifi setting defaults to password. I received multiple errors messages stating my password was incorrect... until I realized I needed to click "use security key" instead. The security key, my camera's password was easily accepted. Short story...password and security key are not the same thing. The camera's password matches your pc's "network key", not "password"

  • @yevvart
    @yevvartАй бұрын

    For everyone who is trying to swap from numbers to letters or from letters to number. Press * and every time you press it the thing on a little screen will cycle through A/a/1, if it’s on (A) you type with capital letters, if (a) lower, and if (1) you will type with numbers

  • @simplyfilms3153
    @simplyfilms3153Ай бұрын

    Great printer when it can print. Software continues to say memory issue and won’t print. It’s a software update. Whenever the Mac m1 updates the canon professional dumb and old software will not RIP. Canon won’t have an update for months. Making your printer obsolete. Everytime I just need a simple print it can take all week to figure out. Canon hates its Mac based customers. The issue is the software. You have to constantly grab an update. Then reinstall and pray it works. This takes time and money everytime I’m on schedule the software gives me grief and I feel like we are back in the 90s with support regarding raster image processor not connecting. So if you love canon like I do but are too freaking busy and live in the 21st century do not buy this printer. The only software you can use is theirs alone. They won’t update it on a regular basis nor will they ever fix or get it up date to this century. Canon please fix your software. You’re losing money on ink and my epson is having a blast. But seriously I don’t trust the software engineering. It feels lazy not to have updates nor fixes. Everyday it’s a new issue with the bugs. 2024

  • @spinne2
    @spinne2Ай бұрын

    support code 7700

  • @CanonUSASupport
    @CanonUSASupportАй бұрын

    Hi, Edward! We recommend running that one by our PIXMA support team. They can tell you what it means and how to get it to go away. Please take a moment to register your PIXMA TS6420 first at canon.us/account and you'll get access to all of your support options including our 800 number. Hope to talk to you soon!

  • @sbabymoney3204
    @sbabymoney3204Ай бұрын

    Definitely deserves 10 thumps uo👍👍👍👍👍👍👍👍👍👍

  • @CanonUSASupport
    @CanonUSASupportАй бұрын

    We're glad to hear😊

  • @wangie78
    @wangie78Ай бұрын

    Thanks😊❤

  • @CanonUSASupport
    @CanonUSASupportАй бұрын

    Hello. Our friendly camera support agents can walk you through the wireless options for your camera. You can contact them at 1-800-652-2666 Monday-Friday and Saturday; excluding holidays. Outside the USA, visit our Global website at Canon.us/globalsupport. Hopes this helps.

  • @GoFigureGo
    @GoFigureGoАй бұрын

    Is there a way to do this on the imac or macbook

  • @chelisecaceres924
    @chelisecaceres924Ай бұрын

    Needed this thank you so much

  • @jeffersonspyplanemusic
    @jeffersonspyplanemusicАй бұрын

    Does it print on mini cds?

  • @vinman12
    @vinman12Ай бұрын

    The worst printer I ever owned, trashing it today and going back to HP.

  • @CanonUSASupport
    @CanonUSASupportАй бұрын

    We’re very sorry to see you’re experiencing printer trouble. You’ll find all available printer technical support help within My Canon Account: canon.us/account

  • @NiaBaskin
    @NiaBaskinАй бұрын

    This thing is horrible

  • @YulianDavid
    @YulianDavidАй бұрын

    Very upset with Canon! I have a 3060 g series and it disconnects from my Mac every time, I have written to Apple support many times and in the end they said that it was not a problem with them but with Canon🤦

  • @CanonUSASupport
    @CanonUSASupportАй бұрын

    That does sound frustrating! Please check your support options on our website for troubleshooting and technical assistance: canon.us/account

  • @IAMAffirmationsforMentalHealth
    @IAMAffirmationsforMentalHealthАй бұрын

    its NOT CONNECTING OMG WHY WHY WHY

  • @nagahnagah5218
    @nagahnagah5218Ай бұрын

    There is an X mark on Bluetooth and it does not accept Bluetooth. What should I do?

  • @visualproductions2562
    @visualproductions2562Ай бұрын

    What ti do if your computer is outdatee and needs opder software to run

  • @pingkai
    @pingkaiАй бұрын

    This is simply the best/cleanest instruction on canon auto focus system. (Not only for 7D)

  • @vrushank-yr2iw
    @vrushank-yr2iwАй бұрын

    not working pls make a video for canon ixus 265hs

  • @CanonUSASupport
    @CanonUSASupportАй бұрын

    Hi! As IXUS-series camera aren't available in the United States, we here at Canon USA won't have any videos for them. If you need help with your IXUS 265 HS, we recommend contacting the Canon company that represents the country your camera was intended for. You can find them at canon.us/globalsupport Hope this helps!

  • @user-xh2iq1kb6m
    @user-xh2iq1kb6mАй бұрын

    how do I get to the address bar?

  • @CanonUSASupport
    @CanonUSASupportАй бұрын

    our support team is happy to help, register to check your support options at canon.us/account