Do THIS When Your Customer Wants "A Better Price" (Never Split The Difference)
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Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
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Thanks for watching!
Пікірлер: 25
Answer. We already built in a x percent discount because we value you as a customer. That is the best we can do. If we gave you any greater discount you would no longer be a customer you would be a charity case. 😉
Its treasure and diamond like this video or information that are rarely gets "fair attention"
Amazing how Brandon's voice is almost identical to Chris's. Love you guys.
I love your stuff, here is my issue though. The moment I here about procurement, I bounce, plain and simple. The world is not all about procurement and it seems to be a theme and for me I don’t get it. I definitely use mirroring and love it however. The first 1:08 was great though.
"Now that you mention it, do you think it would be a ridiculous idea to talk about raising out prices about 40 to 30 %?"
Wish I washed this on thurdsy but greatful I did 💕
I really like Black Swan videos (funny acronym tho). Would it be possible to get this speaker a script to read from? It sounds like he is winging it. Thank you
The great philosopher Mike Tyson?!
@myfakinusername
Жыл бұрын
It was obviously a joke, that's a Mike Tyson quote so he intentionally called him a philosopher...Damn, if you miss that joke, how will you handle tough negotiations??
@sbmh2001
Жыл бұрын
@@myfakinusername that was just a question. Chill dude! . how will YOU handle tough negotiations?
@iyioose4352
Жыл бұрын
@@myfakinusername😅
@user-px3je4ch3z
11 күн бұрын
How will ANY of us handle tough negotiations!?!?? AHHHHH (jumps out window into a bush)
are you speaking at a live event ? 🐼
I love your stuff. Can you please pick up the pace a bit? I didn't finish your video again because it's too slow.
@myfakinusername
Жыл бұрын
1,5X speed my friend
@58Repairables
Жыл бұрын
Click on the "gear" and pick your speed...
Please normalize the audio on your video snippets
I need your help! I am the only person that will do my job at my place of employment. No others from the outside will work with my administrator. NOBODY! I make 44 an hour now, want more like 50 and want to work from home 2 days a week. How do I do it?
@AnthonyCastelli
Жыл бұрын
go in with accusation audit ...then make the ask
Nowhere near Swan quality.
@staymad6900
Жыл бұрын
At the risk of sounding completely ignorant on black swan content, what do you feel was missing? I have only recently discovered them so I’m obviously not as well versed on this topic as you are, but I personally found the content engaging.
@pitpride1220
Жыл бұрын
Disagree
You'd be even better if you'd get to the point sooner.
@pitpride1220
Жыл бұрын
1.25-1.5 speed. Easy fix
You can tell Brandon is trying to wing it. Rich has the expertise. Brandon prob has no idea what procurement is beyond a word.