In this webinar by Einar & Partners together with iTSM Group you'll learn how to create the ultimate ServiceNow ITOM roadmap after discovery.
00:00 Introduction
01:51 Agenda
05:12 The CMDB plateau
08:45 Business vs IT innovation
34:30 Organizational and technical variables
52:52 Roadmap and timelines
56:57 Thank you
Many organizations are stuck on the plateau of a basic CMDB with ITSM and struggle to move beyond. Thanks to industry-leading experts and based on experience from over 40 implementations, we share the lessons learned and variables to consider when you want to create a roadmap beyond ServiceNow Discovery.
Alexander Ljungström at Einar & Partners tells about the organizational aspects to consider that helps you boost ROI, save implementation costs and allocate resources correctly.
Fabian Kunzke from ITSM Group gives an overview of the technical components and factors that are important to keep in mind.
For those of you who want to learn more about ITOM Roadmaps (among other ITOM topics) visit the Einar & Partners digital research archive on einar.partners/.
Einar & Partners have almost a decade of ServiceNow ITOM experience and have helped countless organizations around the globe to innovate and transform IT.
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Einar & Partners are consultants specialised in ServiceNow ITOM and AiOps.
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