ServiceNow's CSDM explained in 10 minutes

Ғылым және технология

Join us to learn about the core concepts of the CSDM and how it affects your journey to Service Management greatness!
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00:00 Introduction
01:22 Topics
01:27 Why care about CSDM?
03:09 What is a service?
05:01 CSDM fundamentals
10:37 Outro
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Пікірлер: 22

  • @katedavis3953
    @katedavis395323 күн бұрын

    Wow, thank you. I have watched so many videos on CSDM that never explain what the hell it is. This was to the point and explained perfectly. Bonus, I love how you guys are outside! Cheers

  • @whmills02
    @whmills0223 күн бұрын

    Well done Gentlemen. Simple yet succinct explanation!

  • @Adrian230
    @Adrian23011 ай бұрын

    Never expected that one day, some Bosnians in the mountains will explain CSDM to me. Thank you very much 😀

  • @MrStuartp
    @MrStuartp7 ай бұрын

    This was fantastic, so well explained. Diagrams were excellent.

  • @henrikjohansson3169
    @henrikjohansson31699 ай бұрын

    Excellent video. I will definitely point this one out to customers as a great primer to understand.

  • @mlemartien
    @mlemartien Жыл бұрын

    Great job in breaking down CSDM in 10 minutes. Not a simple task!

  • @peterfriedl1541
    @peterfriedl1541 Жыл бұрын

    Great Video, greetings to the whole Team!

  • @James-vg8bn
    @James-vg8bn Жыл бұрын

    Great video. Michelle is excellent and worked with him previously. Very knowledgable.

  • @zelawar1
    @zelawar110 ай бұрын

    Excellent and simple definition for CSDM

  • @arielgritti7515
    @arielgritti7515 Жыл бұрын

    Thanks for sharing. Well explained in a short time. It's a challenge.

  • @tysonelder646
    @tysonelder646 Жыл бұрын

    As always - awesome work!

  • @user-sg2xs5hb3z
    @user-sg2xs5hb3z11 ай бұрын

    The video really helped me to understand the CSDM. Thanks a lot :)

  • @bosnit
    @bosnit Жыл бұрын

    Thank you for this amazing video

  • @TECHNOL0GY
    @TECHNOL0GY Жыл бұрын

    Great content. Thanks!

  • @augustonieto607
    @augustonieto607 Жыл бұрын

    Excellent content, congrats!

  • @HelloWorld24680
    @HelloWorld24680 Жыл бұрын

    As always .. good clarity in concepts with visuals. 👍 Keep rocking guys 🎉

  • @kamranayub4680
    @kamranayub4680 Жыл бұрын

    very well explained. Great job team

  • @profh9382
    @profh93825 ай бұрын

    CSDM isn’t entirely prescriptive, it’s based on the customer needs and requirements. But good quick intro guys🚀

  • @chumalump
    @chumalump Жыл бұрын

    Great examples. On the slide "A Simplified Overview" of Confluence wiki, which table classes would you use for Service and Application Service?

  • @einarpartners7707

    @einarpartners7707

    Жыл бұрын

    Hi, you can find the CSDM to CMDB mapping right here: docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/csdm-implementation/concept/csdm-to-cmdb-mapping.html

  • @michel-vincentleriche3326
    @michel-vincentleriche3326 Жыл бұрын

    Je pars à Lacanau? Ah bon

  • @michel4743

    @michel4743

    Жыл бұрын

    Oui, c’est chouette là-bas! ☺️

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