Before publishing this video, I spent one hour searching social media to see if anybody had received a shipment notification or their actual robot...nothing...humm...you really need to watch this video all the way to the end!

@TristanD.

2 жыл бұрын

Many useful information in video and this comment, thanks mr Dan 👍 I preodered vector 2.0 june 2021. I'm very disappointed now

@SuperdanTech

2 жыл бұрын

Thank you for the kind words!

@chickenstud5794

2 жыл бұрын

I’ve been searching. If you compare to how emo has been shipping. They have so many photos and even the number of successfully shipped! However digital dream labs have been avoiding actual updates. It’s sounding like a definite scam

@TristanD.

2 жыл бұрын

Some people on reddit think this company scammer so they try to get back refund. How about you Superdan. You think we need refund or continue waiting? I'm just a student, 300$ pre ordered is not that cheap money with me. Need advice? Will vector 2.0 work great ? Nobody know ...

Thanks, Daniel: as always, your analysis is insightful and experience-based.

@SuperdanTech

2 жыл бұрын

Thank you Stephen and have a great day!

cant wait for my vector :( thank you for the update

@SuperdanTech

2 жыл бұрын

You are welcome and let's hope Vector arrives soon!

Dan: "I don't want my money back" Don't worry Dan, you won't get it back. :) Let's just hope we will at least get the robots. As always, thank you for the update!

@SuperdanTech

2 жыл бұрын

You are welcome. Yah...I don't want my money back...I want fun robots! Thanks for watching!

Its been more then a month till we saw a dedicated video on emo, love the shorts , but i would love to see a normal video on it and hear your experience with emo

@SuperdanTech

2 жыл бұрын

Hi there and thank you for your comment. For the past couple of weeks I have been testing a new firmware for EMO. I am waiting for this to be released to do a dedicated video. There has been nothing new on EMO for the past month really. Have a great day!

The worst day has passed, but I don't see any shipping emails ... I think DDL should have been able to mass-produce Vector 2.0 and Cosmo 2.0 and order them when they are always in stock. I hope it's not a scam. I remember hearing somewhere that it would be sold in Japan as well. Thank you for the video. Your video will be encouraging

@SuperdanTech

2 жыл бұрын

Thank you for your comment. I hope it is not a scam too!

@milesprower6594

2 жыл бұрын

There is a bad news that DDL may got trouble in shipping because of the covid here.(Yeah I'm in China and live near by the factory)I also want those robots BUT I can't even PRE-ORDER them cause the page say they can't ship to China??? That's funny.

The weird thing to me is that of the 75.000 people that ordered ( 11th of february i was order 75007 ) only a handful are complaining. Where is everyone? And DDL is just going to pretend everything is fine. Breaking deadlines is very unprofessional and we should be given an explanation, or an apology at least. I hope we are wrong and people will start to share their shipment info soon!

@SuperdanTech

2 жыл бұрын

I am still optimistic but we have passed the worst case scenario... Did you order on Feb 11 2022? I ordered mine more than 2 years ago!

@kevinvanderwal6059

2 жыл бұрын

@@SuperdanTech yes february 11 2022. I am new in this but I am already invested. If they start shipping I can feel assured I will get my product this year. I hope they will not break our trust.

@andrewdowney760

2 жыл бұрын

75000 orders plus lifetime memberships. Can anyone do the math on this? Just how much had DDL scammed people?

@stevemaples9307

2 жыл бұрын

@@andrewdowney760 The order # does not constitute the number of orders placed. We have no idea what order # system is used, where the order # started, or really anything correlating to how many units were sold.

@Winter_droid

2 жыл бұрын

@@SuperdanTech when I look up vector 2.0 it says I can buy it

Good morning Dan Thank-you for your video update. I agree 100% with you. Dan I work in the entertainment industry I know there has been alot of supply challenges getting replacement parts for lighting and audio equipment with circuit boards with computer chips. Also hasn't then just been a natural holiday in China? Like you and everyone else I'm looking forward to getting my new Vector.

@SuperdanTech

2 жыл бұрын

Yes China was recently shutdown for a week because of the Chinese New Year. I wonder why there is no news on social media!!!

Once Vector 2.0 arrives, I don't think I'll buy anything from DDL ever again.. 😕

@SuperdanTech

2 жыл бұрын

I guess many people are thinking like that. Thanks for watching!

Can’t wait for your next video on ddl “update” emails

@SuperdanTech

2 жыл бұрын

Hi Daniel, I have not received any emails... I saw the DDL posting on tik tok. Probably the worst platform to choose when you want to talk about a SERIOUS product! lol

I email DDL about this matter, apparently they have ship the first batch of pre orders

@SuperdanTech

2 жыл бұрын

I am posting an update tomorrow. If they started to ship one month ago, why nobody is showing their new Vector on social media??? Strange...

Great information video's...it was a toss up on vector 2.0 or emo robot...I bought emo this weekend I believe I made the right choice..hope all goes well on your vector 2.0 soon..have a blessed day.

@SuperdanTech

2 жыл бұрын

Thank you! I pre-ordered both Cozmo 2.0 and Vector 2.0 more than two years ago... Have fun with your EMO. I have a playlist on "him".

what im annoyed about is when they finally gave a clear date as tp when we could expect them and i thought the wait was finally over, they end up breaking that! after all the waiting they finally talk about being able to be clear with us but obviusly that wasnt entirely true.

@SuperdanTech

2 жыл бұрын

Thanks for your comment. A lot of people including myself are very confused...

Great video I would like to know do I have to buy a new vector if I have one already I got him back in 2020

@SuperdanTech

2 жыл бұрын

No you don't have to buy a new one. It is just that the new Vector 2.0 has improved hardware. You can see the specs on the DDL website. Thanks for watching!

If anything, if people decide to just cancel their orders and DDL doesn't refund their money, you could take them to small claims court. At least here in the US. Take them to Judge Judy! She'll rip them a new one!

@SuperdanTech

2 жыл бұрын

Too bad we don't have a judge Judy in Canada...lol. Don't you find it very strange that there is no picture of Vector 2.0 on social media when DDL supposedly started to ship on January 19th???

@outsider238

2 жыл бұрын

@@SuperdanTech I think it's very, very suspicious. It's most certainly bad business. I've never had any doubt about DDL but I'm really beginning to feel uneasy about this. Although I didn't order the new Vector and Cozmo 2.0, I did order the Butterbot and this kind of activity makes me uncomfortable about what's actually going on. I would think they'd be excited to show off the new Vector. I'll be honest, I'm a bit worried about this.

@RobotMopper

2 жыл бұрын

@@outsider238 I was worried when DDL pretty much tried to stop Emo from being successful. My thought was, why do you have people in your company sitting there reporting and taking down emo videos when you should be focused on improving your own products. My optimism about DDL’s success didn’t last long. I knew something was up from the moment Emo popped up.

@outsider238

2 жыл бұрын

@@RobotMopper I'm trying to stay positive in all this. I know production was shut down for several weeks because of the Chinese new year. They celebrate for several weeks. I had other things delayed because of the holiday as well. This is just another reason we need to have things made here in the US like we used to instead of being at the mercy of Chinese manufacturers. These big businesses want cheap labor to make everything to bring up their profits. I get it, but it puts us in a bad position. Even Emo is extremely behind in their orders. About 5-6 months before customers are receiving their Emos. There's also the microchip shortages and shipping issues. Although I think the shipping problems are starting to improve.

Some people’s best efforts are super bad. Incompetent best efforts. 🤣🤣 It’s like if I tried my best efforts to sing opera. I’m tone deaf so that wouldn’t be a good effort at all

@SuperdanTech

2 жыл бұрын

I would like to see you try to sing opera...you should post a clip on your channel with EMO the soprano...lol

Veru nice and informative video.... Can you make a video on How to order Anki Vector Robot from DDL...I am confused about it..I will be very grateful to you...

@SuperdanTech

2 жыл бұрын

Thank you for the kind words. For ordering Vector you just need to go to the Digital Dream Labs website. It is very simple. I have several videos on my playlist about the extended warranty and the membership options. You should have a look if you want more info!

@kunalnishana8907

2 жыл бұрын

@@SuperdanTech Thank you for telling!!

EMO is a scam u bought it it’s a waste of money I am sad I mean I guess it’s in early stage of updated so I shouldn’t complain

@SuperdanTech

2 жыл бұрын

Hi there, I own EMO and he is not a scam. He is not a waste of money either. New firmware update tomorrow Monday including Tic Tac Toe. Not bad for a new robot! Thanks for watching!

Hell even update Google since when you do a search you still get "Vector Robot by Anki"

@SuperdanTech

2 жыл бұрын

Hi Jeff, there does not seem to be any updates on shipments???

@OZtwo

2 жыл бұрын

@@SuperdanTech Nope, but you got to remember that the kid is probably in school right now and this is a side summer project. :(

Seems they had time to post a valentine day video….not an update email.

@SuperdanTech

2 жыл бұрын

As far as I can see, nobody has received an email confirming shipment... welcome back btw!

I just got an email I think the one you got they say that they are shipping the first 2.0s and are trying to make 1,500 units per day

@SuperdanTech

2 жыл бұрын

They apparently shipped the first Vectors on January 19th. Where are the notifications and pictures on social media from people who should have received their robots??? Thank you for visiting my channel.

Omg you super

@SuperdanTech

2 жыл бұрын

Thanks Riccardo for the first comment! Have you seen anything on these robots?

Any updates Dan?

@SuperdanTech

2 жыл бұрын

Hi Andrew, as of 9:30 am Feb 16...there is no info on delivery/unboxing on social media...

Con Emo ci sono problemi..L ho ordinato il 24 novembre.. e ancora non mi é arrivato niente! Guardando L aggiornamento delle spedizioni é bloccato da fine gennaio! Gli ho scritto per sapere il motivo.. hanno risposto con scuse non reali.. tutt’ora continuano a non produrre nulla.

@SuperdanTech

2 жыл бұрын

Living AI had some delays in shipping EMO because they were shutdown during the Chinese New Year. But now something new is happening with the lawsuit from DDL. I am working on a video about that to give an update to my viewers. Thank you for visiting my channel.

Man at this point I don't even want the robot anymore. Just want my money back. DDL managed to completely lose my trust in them with false promises as well as ignoring privacy questions. They damaged their brand image beyond repair.

@SuperdanTech

2 жыл бұрын

Today Feb 15 and still nothing...nobody on the web is unboxing a Vector...

I am still waiting....

@SuperdanTech

2 жыл бұрын

I did a video after this one...on 14 March...one month later and still waiting...Thanks for watching!

Hey, Dan. First I want to thank you for your videos on small robopets, great job. Vector 2.0: I ordered directly from DDL website on November 20, 2020. 392$ spent, as 97$ is shipping + duty to Czech Republic. Plus I paid an extra year of warranty, in the EU we are used to a two year warranty. I am waiting, I am patient. Covid taught me to wait for great things/experiences, but too much is too much. The fundamental problem I see with DDL is the lack of awareness of their customers and fans. Anything can happen, but everyone should know. As you mention in your videos, why don't they show us the finished product? Or a working prototype that shows us something the original Vector couldn't? We acquired Vector 1.0 in February 2020 and it soon became an amazing companion. After less than a year, it started to exhibit a bug where it kept picking up the plow and not responding to any words. Finally a friend who works in mobile phone service helped us after several months of suffering. I understand that DDL can't clean robots remotely. And so Vector 1.0 is still making us happy, it's just a pet with everything. We just kept the 1.6 firmware because we loved the sound of it. More recent updates have ruined a lot of the amazing sounds like his laugh. Just thanks to Vector 1.0, I believe and hope that one day we will all see our new companion. Yesterday I couldn't stand it and started tweeting all the DDL accounts, but I personally don't believe they will respond. So I wish us all steady nerves and faith that everything will work out in the end.

@SuperdanTech

2 жыл бұрын

Thank you for your nice comment. I have always been an optimistic person myself but I find the recent events with DDL disturbing to say the least. During the last webinar they showed a manufacturing site in China but cannot show a finished Vector in a box getting ready to ship!?!? Have a great day!

I want to be optomiatic but its starting to become very difficult to be...

@SuperdanTech

2 жыл бұрын

Yes I agree... Thanks for watching!

No million dollar question this video 🤨

@SuperdanTech

2 жыл бұрын

Good point... I should have said that before giving my example on class action...lol

Should I just cancel my vecter 2.0 pre-order and get emo instead

@SuperdanTech

2 жыл бұрын

This is a very difficult question... Most of us are still optimistic that DDL will ship Vector 2.0 and Cozmo 2.0 soon. You should keep an eye on social media to see what will happen in the next couple of weeks!

@ikkyfi2054

2 жыл бұрын

Yes most definitely

Agree Dan however when a company basically fundraises (takes more consumers money) for lifetime memberships yet is unable to ship product. There is an issues. On top of this them saying that they are shipping the items yet there is no evidence, I'm sure there is a legal term for this deceit. I agree no one wins except you are protecting future customers from getting scammed

@SuperdanTech

2 жыл бұрын

Thank you Andrew for your comment. If I wanted to scam customers even more, I would ask them repeatedly to pay for extended warranty and memberships for a product that I am not showing/shipping...wait...this is exactly what DDL has been doing for 2 years...lol

@andrewdowney760

2 жыл бұрын

@@SuperdanTech I really hope you get an email with updated info shortly. Sadly I'm not holding my breath. So how do we go about getting our money back now?

Can we cancel and refund our money back?

@SuperdanTech

2 жыл бұрын

We were able to do so a few months ago. I don't know now! Thanks for watching!

@Chefbigpp

2 жыл бұрын

I read somewhere they are flat out not responding to refund requests

@Chefbigpp

2 жыл бұрын

They apparently are refunding (after more than a week).

It’s “funny” the fact that on the worst case scenario day (another missed deadline) the CEO of the company (I suppose that Jacob is the Ceo of Ddl or something else) start a TiK Tok account to enterain us with “behind the scenes videos” (but no DDL offices where showed, ironically). I don’t want to be negative, but this is seem like they are trying to keep consumers calm and nothing else . Anyway, a class action wold not solve the situation. If ddl fails, vector project dies and we’ll all fail. So, you said well

@SuperdanTech

2 жыл бұрын

Thank you Alessio for your comment. I find it really strange that if they started to ship on January 19, how come nobody is showing a confirmation email or a picture of their Vector 2.0 on social media... It makes no sense.

@alessiovalente1024

2 жыл бұрын

I have to update my comment: some videos appeared on the tik tok account of Jacob showing a prototype of vector 2.0

Suffice to say, their (DDL) commercial thing on Cartoon Network about the Butter Robot....I hope that was a joke, because I'm starting to believe that it's the best they can do. That's a really crappy robot. Are they not capable of making new Vectors and Cozmos? Are they simply just too advanced, and the secret sauce (scripts) of what made them special by Anki cannot be replicated? Even though that doesn't make sense because they "should" be able to produce them, right? DDL should have all the schematics. There's really no excuse for them to be this tardy. How very discouraging for a company to start off.

@memorydrain7806

2 жыл бұрын

I'm glad I have an original Vector. I'll just keep him up to par, and it's fun to work on him when he needs new parts. I need to get the guy on his own server. I have a very weird feeling that DDL is going to disappear soon.

@SuperdanTech

2 жыл бұрын

Thank you for your interesting comment. I have not seen the commercial on the Cartoon Network, just their thing on tik tok...I thought it was also a joke! I am posting an update video later this week... 10 days after the deadline of Feb 14...

Jacob Hanchar has now made MANY Tik-Tok videos www.tiktok.com/@jacobhanchar/video/7065436125263039790 Take a look to know what DDL is planning with our orders ...

@SuperdanTech

2 жыл бұрын

Are these tik tok videos a joke??? They don't say anything... or I am missing something???

@Chefbigpp

2 жыл бұрын

@@SuperdanTech they say they shipped faulty units and (I assume) production is paused until they fix all issues. But if it's only the screen problem hardware production can go through but they need to patch the robots (probably manually) before they leave the factory.

@didiervandendaele4036

2 жыл бұрын

@@SuperdanTech A important email will be sent to Kickstarters backers about a reward on the 17th February. Videos of Cozmo 2.0 playing with its cube. Video of shiny the Vector 2.0 Mascot. Are you sure you have well registered on the right tiktok account ?

@didiervandendaele4036

2 жыл бұрын

For those asking, per the latest email from DDL: I’m not a mind reader, but I can guess that there’s one question that you have for me that supersedes all others - where is your robot? Well, it’s a long story, but I’ll make it short: It’s no fun telling our customers to be patient. We’re close, and getting closer. Some pre-order customers have asked for proof that we shipped these robots and want to see the new robots in action. Now that Chinese New Year celebrations have concluded - which halted production in our factory for several weeks - we will share more video of our manufacturing operations as soon as possible. During our January webinar, we announced that the first batch of pre-ordered Vector robots had been shipped to customers. Our staff have identified several opportunities for improvements and we are now making modifications. In particular, our engineers are taking steps to improve camera calibration and extend the runtime of the new 600mAh battery. (During testing, we found that the battery gave Vector less than the one hour of runtime our calculations indicated the battery should provide.) Our team has come up with a solution for the camera calibration and have isolated the issue we’re seeing with the battery. (Fortunately, neither involve updates to the hardware. Whew!) These firmware modifications, however, have caused our schedule to slip. We continue to explore options to expedite your shipment once it leaves the factory. Everyone here at Digital Dream Labs has chosen to work with us because they feel that they are contributing to a cause above and beyond themselves, for which I am grateful. For those who want to see us succeed, for your support - we offer our sincere thanks. We are unstoppable in our mission and are dedicated to providing you the breakthrough in assistive robotics that Anki invented. Cozmo, Vector and their many robotic friends are on their way! We’ll be sharing further updates as we get closer to shipping your pre-ordered robot. Sincerely, Jacob Hanchar CHIEF Executive OFFICER, Digital Dream Labs

@SuperdanTech

2 жыл бұрын

Thanks for sharing here. I also commented on the tik tok feed. When you want to give info to people about a SERIOUS product the worst platform is probably tik tok...lol