Claire Hughes Johnson - Building Great Teams, Managers, and Self-Awareness | Prof G Conversations

Claire Hughes Johnson, the former COO of Stripe and author of “Scaling People: Tactics for Management and Company Building,” joins Scott to discuss team management, the role of DEI, and how to identify top talent. Claire is an all-star operator - follow her on X, @chughesjohnson.
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Timestamps:
00:00 In this episode
00:48 Can you break down management, leadership, and the operating system?
05:08 What does self-awareness and the lack of it look like?
08:42 When is it time to let people go?
11:01 Thoughts on interviews?
17:05 What attributes make a good hire?
21:20 What is the right role for a natural introvert?
23:26 Are there questions to ask young people that can help them find their role?
26:01 What are your thoughts on DEI?
26:54 How do you personally measure diversity?
30:12 Do you think DEI should move away from visible characteristics?
32:07 Will there still be DEI positions in 5-10 years?
34:12 Algebra of Happiness: Advice to your 25-year-old self
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Пікірлер: 29

  • @BodyByBenSLC
    @BodyByBenSLC25 күн бұрын

    I work in property management. The middle management has trainings and incentives and all these things they do to try and get more out of employees. We go to these meetings and rarely come out knowing how to do our jobs any better. They have all these programs but never once come down and ask the people maintaining the buildings what they need. They have all there carts, reports and zoom meeting buy have no clue how to give their employees the skills on troubleshooting HVAC, appliances, roofs, garage doors. A billion dollar company, builds 200 million dollar apartments, hires kids outta high school and tells them to figure it out on KZread. It's standard management blindness because once they are in the suite they never go down on the floor and lose sight of the business.

  • @momo0146
    @momo014624 күн бұрын

    I just wanted to let you know that I appreciate your candid and honest reporting. I saw a clip from Morning Joe, I jumped off my sofa cheering for your response to a news organization (lol) that literally lies on a daily basis. America is not ignorant and everyone knows what’s happening in the economy. We are struggling. Thanks for acknowledging it on live on air. They couldn’t spin that one!🤣👏👏

  • @metamoonnn
    @metamoonnn25 күн бұрын

    immediately thought, she sounds a lot like my manager, who only knows how to use docs and setups useless meetings to delegate tasks out.... then heard outro and ohhhhh. makes sense now.

  • @petehalupka1
    @petehalupka121 күн бұрын

    I really, really valued this podcast. Big fan of you both.

  • @SPLphunk
    @SPLphunk24 күн бұрын

    Lehky deserves even more credit on that pp goal since he did get the tip. Caused the lose rebound from helly, then the pass to nuke was amazing. BigPP clicking is scary.

  • @MusicdocMT
    @MusicdocMT25 күн бұрын

    Thanks for sharing. It appears to me that this type of thinking is applicable to Music Manager. I’m gonna pick up the book and take it out for a road test. Cheers

  • @Delvy787
    @Delvy78724 күн бұрын

    Fascinating conversation

  • @stubb1qaz
    @stubb1qaz24 күн бұрын

    Brilliant point - inclusivity is a symptom of good management. It's a result of great practices and good people. Mandating inclusivity will not magically change the upstream flaws.

  • @Yourmission9
    @Yourmission926 күн бұрын

    What Scott says about women and their prefrontal cortex maturing more rapidly than men’s is too true. I remember being in my very early 20’s driving my car at 130 mph without a care in the world, now in my 40’s I think back to those times and go “I was an absolute moron”, but you’re not developed enough at the time to discern that. As far as women are concerned (in my humble opinion) they’re smarter, harder workers, and more socially mature at a younger age which makes sense as to why they’re outpacing men in the workplace

  • @OrgOfTheBogPeople
    @OrgOfTheBogPeople25 күн бұрын

    This is a conversation that should continue. I want a podcast.

  • @andrewhart6200
    @andrewhart620024 күн бұрын

    Extroverts that are truely introverts....who get exhausted because they're trying so hard that they give a part of themselves at everything they try because of the competitive element within....this category are forgotten in our hurry to get to an answer that only includes and "either or" set of possible outcomes...

  • @MayorMcC666
    @MayorMcC66626 күн бұрын

    my managers can't even set up a jira board properly 😰

  • @BodyByBenSLC

    @BodyByBenSLC

    25 күн бұрын

    Business operated before jira boards. So it's probably not required.

  • @ReasonableHuman1
    @ReasonableHuman124 күн бұрын

    Thank you!

  • @stubb1qaz
    @stubb1qaz25 күн бұрын

    Ok, Clarie believes that a good employee is an eloquent employee thats trained in interviewing. If you ask about a project that failed and someone describes a project that failed and you dont like that they didnt talk about ownership or agency... Who is bad at interviewing in this situation? You are screening for people who understand that particular interview question and know how to answer it. If someone answeres it truthfully the way you asked, you consider them a poor choice.

  • @okaySam

    @okaySam

    25 күн бұрын

    Agreed. But let's not pretend we aren't always playing a salesman.

  • @stubb1qaz

    @stubb1qaz

    24 күн бұрын

    @@okaySam If you are screening for salesmen/marketing/PR etc. - thats correct. However, that still doesn't show any particular utility of that question other than "can the candidate answer interview questions". It's a very surface level question easily solved by practice/training rather than with any deeper implications.

  • @okaySam

    @okaySam

    24 күн бұрын

    @@stubb1qaz sadly, in many companies everyone has to be a salesman in order to rise within the hierarchy.

  • @autohelix
    @autohelix24 күн бұрын

    Nothing but corporate nonsense.

  • @Nicole-yy1kn
    @Nicole-yy1kn25 күн бұрын

    Diversity…. I stopped after

  • @ShumonM
    @ShumonM26 күн бұрын

    Galloway has lot much of his credibility over the last week or so.

  • @Sam1990s

    @Sam1990s

    26 күн бұрын

    Why

  • @MayorMcC666

    @MayorMcC666

    25 күн бұрын

    if you believe that Israel is an illegitimate state and all terrorism against them is justified you should say so more often so people know what you really believe

  • @ShumonM

    @ShumonM

    25 күн бұрын

    @@MayorMcC666 if I really believed that, I’d say it.

  • @ChrisMarx

    @ChrisMarx

    25 күн бұрын

    @@ShumonMwell you havent said why yet. You’re just whining. It’s ok to disagree with people. Why don’t you just say what you disagree with him on? Instead so far you have just made some sort of subjective insult.

  • @jordanwhisson5407
    @jordanwhisson540725 күн бұрын

    If you are a narcissist or a sociopath or psychopath you are in capable of haha building a team. This is stupid stupid, childish stuff haha

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