Excellent! Thank you very much. This chap is really clear in speech and enunciation and doesn/t talk to fast or move the cursor too fast. Best Canon tutorial yet

I have been using DPP for a decade in its various forms ......happily using it .....but this turtorial has shown me many features that make it more powerful and more efficient ! Thanks !

I have had canon DSLRs for a few years and did not realise this was here. I have spent two days fighting to work out camera raw so I can open them in photo shop and the file don't match, and in a stroke of luck I saw a page about file types mention Canon Digital Photo Professional, and I have just watched this great video. One of the best tutorials I have seen when explaining the layout and made sure that verbally and visually it was clear where things were and where the curser was before actually moving on. too many tutorials whip around the programs and unless you already know where things are you cannot follow, and for a beginner that is really off putting. thank you for making this clear and easy to follow. And now I can shoot more in RAW no I know I can open them.

Thank you for a well presented video. You told me all I needed to know to get started. Thank you.

I really enjoy using this software and I am THRILLED to have gotten it free with my camera. Thank you!

What a phenomenal piece of free software - Love my Eos and love this!

@ndon85

3 жыл бұрын

free if you own a canon! XD

Wow! This is a PERFECT instructional video. Great job. I will be moving from Lightroom & Photoshop CC to Affinity & DPP as the alternative to Adobe's subscription based service.

Nice!! very helpful...I just start photography, purchase T6i and I don't know how to use DPP4 yet!! thankz!!!

I had no idea this program was free for Canon purchased equipment. Please, include a small note with the camera so we can edit our photos. THANKS CANON CAN'T WAIT TO USE IT.

Canon, when is support DPP 4 for the 60D?

DPP4 brings many welcome improvements. I especially like much better highlight handling/recovery. However, support for older bodies and import of existing DPP3 recipes is badly needed. It's awkward to have to switch DPP versions depending on the camera a photo has been taken with or to manually recreate DPP3 settings in DPP4 for files that were edited before the new version have appeared. I hope future versions of DPP4 will solve this problem, it seems the only reasonable way to go to me.

@ Pratik Ray - there's a Compositing Tool, I just tried it

Please order these video's in chapters. They r really good btw.

I want to thankyou and to say I will be down loading th dpp software for My EOS 90D. I am amazed with all the featureson this camera.

Is there a way of blending images with DPP? Or any plans of introducing this feature?

Nice video. I am completely new to the software and it is so smoothly done that in one watch a lot is followed and understood, rather then reading those boring PDF manuals. it would be nice to have all your videos made of this software for one to master it well.

@simonademichele5791

Жыл бұрын

Posso scaricare il software anche se non il CD? Se è si come fare?

It's a pity that DPP 4 is not compatible with the "old" reflex camera, ie. before 700D (T5i)...

lovely guy. i learnt

great speaker, definitely learned a few things .. I use DPP before using Photoshop

Why does the stamp tool not work when editing Raw but it does work for jpeg

Just superb tutorial including the way of presentation and pronunciation.It is understood by Asians as well.

the best thing i like in DPP: 1. is possible to load the picture style installed in the camera like cinestyle and marvel. (others software like lightroom and capture one does not load). this is the main good thing that DPP does. 2. lens optimizer. the bad thind about DPP is that it is not a software more complete like lightroom or capture one. maybe you guys (canon) could improve the software to be more complete like the 2 ones mentioned above!!! it will be a miracle!!! lots of people will migrate to DPP.

Comand button, in Windows, is Control (Ctrl).

Super! Danke schön!👍

Hey. Your playlist could have the right order. "lesseon 3" is the first position and "lesson 1" is the secound.

Nice and clear tutorial .If such tutorials are bundled with canon eons camera it will be like adding fragrance to gold.

@CanonUSA

4 жыл бұрын

Hi, Narasimha! We've got similar tutorial videos for our EOS cameras. Check out our "EOS 101" video series right here on KZread at canon.us/l3r4 Hope this helps!

This is just what I'm looking for. Just curious, can presets be used with this program?

@CanonUSA

4 жыл бұрын

Hi Judy! Adjustments that you make to an image file can be saved as a “Recipe” file. This Recipe can then be applied to other images to make the same image adjustment to other images. You can find details on page 96-98 of the Digital Photo Professional Instruction manual. You will find a shortcut at the following link: Canon.us/h68rl We hope this answers your question.

Do you know how to show the bracketing icon in the photos in dpp? In the previous versions, there is the AEB icon so you know which photos were taken with AEB.

@CanonUSA

6 жыл бұрын

Hi Neil! Our support team is happy to go over the available filter and display settings in DPP with you. Please reach out to them at Canon.us/ContactYT We look forward to hearing from you!

I wanted to find links to DPP tutorials to share them with my students. Unfortunately I wasn´t able to find a playlist with a decent structure among your videos. May I ask you to create a playlist with the relevant DPP tutorials in a logical order? Also a youtube endscreen would be nice, that shows the video that should be watched next. Thanks!

@DiamondOre

5 жыл бұрын

How about make your own videos for your photography courses. This guy has worked hard to make this video, and you will steal it and use it on your own website, also you want him to make it better for you?

@wolfamri

5 жыл бұрын

@@DiamondOre I do have my own course. But this page is from Canon USA, so no private guy. I was asked by a student about some tutorial videos about DPP. I don´t use DPP so I was searching the web to find something for him. Since I would expect well-structured learning material from Canon as the creator of the Cameras and the Software, I came here. I didn´t want to steal anything, just forward it to somebody. I didn´t intend to hurt anybodys feelings, nor do I think I really did. I was just asking for a playlist and maybe an endscreen to easier find the next video.

@DiamondOre

5 жыл бұрын

@@wolfamri I have to admit, I did not look at the uploader of this video. So considering this is CANON I'll have to admit you're right and good for you to ask/recommend something from them. Good luck with your courses.

@mijoru

5 жыл бұрын

I agree that Canon isn't so 'KZread savvy' when it comes to making their videos easily navigable... Here's the list (in order) of the DPP 4 How-to videos: Lesson 1: Overview and UI Tour - kzread.info/dash/bejne/goaomLKEfLzPiLw.html Lesson 2: Managing Files - kzread.info/dash/bejne/ZmGTzbGOj8uThaw.html Lesson 3: Editing Images - kzread.info/dash/bejne/pnmI1dB9ma_dl9I.html Lesson 4: Fix common problems - kzread.info/dash/bejne/nHuBlq5yn8LLZrA.html

Hi, have DPP on my desktop, great to use. I got a new laptop so got the DPP from your site, downloaded but then it won't open..says I need Microsoft .NET framework 4.7.1 Got that, but still saying same msg..? Any thoughts pls? Can't open it at all...thx

@CanonUSA

5 жыл бұрын

Hi there! Our support team is happy to help determine why you aren't able to install DPP. Please reach out to them directly from Canon.us/ContactYT We look forward to hearing from you!

Hi, I would like to know if with DPP it is possible to do some retouching in the area, for example lighten or color only one detail of the image and leave the rest unchanged. Thank you

@CanonUSA

3 жыл бұрын

Hello Maurizio! DPP can make global color adjustments to the whole image. You cannot mask or select a specific part of the image, for example a person's hat, and have the color adjustment only apply to that area. There are third party software programs that have this type of feature. We hope this helps.

I have just purchased a 77d. What version of DPP would I need to covert RAW files from this camera? Thanks.

@CanonUSA

5 жыл бұрын

Hi Geoff! The latest version of DPP available is 4.9.20. It works with many models, including the EOS 77D. You can download it from our website at Canon.us/cwgqx We hope this helps!

Thanks for the video. Is their a way to display Shooting Details in Multi-layout view? I can only see in thumbnail view but want to see only picture by picture shooting details when reviewing.

@CanonUSA

7 жыл бұрын

Hi Adi! In the Edit Image window, along the bottom, there are a number of buttons. The right-most button in this group is the Show Properties button. Click on the dropdown arrow next to it and select Show Shooting Info, then close that box. Now, activate the Show Properties button and the shooting information for each image will show at the top-left as you have each image selected for viewing. We hope this helps!

@Anon54387

5 жыл бұрын

@@CanonUSA Hi Canon USA. I was wondering if there is an instruction manual available for Digital Photo Processing 4. I learn better by reading manuals first. I was at the Canon website and couldn't find a PDF for this.

@CanonUSA

5 жыл бұрын

@@Anon54387 Hi! You'll find PDF manuals for both the Windows and Macintosh versions of Digital Photo Professional v4.10 at canon.us/rcjvs We hope this helps!

Very useful videos, can you show how to blur the background and increase the DPI to 300.

@CanonUSA

2 жыл бұрын

Hi! We recommend posting your inquiry on the Canon Community Forum. Your fellow Canon users will be glad to share their tips and techniques on how to achieve the effects you're looking for. Sign up and post today at canon.us/forum Hope this helps!

how long until Canon updates it DPP4 for Windows 11 users ?

I Just downloaded DPP4 from the website I have it on my computer but I can't use the settings. For example I can't move the Brightness up or down. What can I do?

@CanonUSA

7 жыл бұрын

Hello Maya! Thanks for sending us a message! We're sorry to hear you're having trouble. Try to rip and reinstall the DPP4 software. We also suggest making sure you downloaded the latest version. If you try this and are still having trouble please contact our Technical Support Team. They can be reached by phone at 1-800-OK-CANON (1-800-652-2666). They are open Monday through Friday from 8 am to midnight and Saturday from 10 am to 8 pm ET, excluding holidays. We hope this helps!

@jojjokan

7 жыл бұрын

I am almost certain u don't use RAW images. It won't work on jpeg images for example

@NewYorkeez

7 жыл бұрын

Set up your camera to RAW images, and you'll be able to use all the features

Thanks for the very informative video. I have a question about DPP4. Whether it's a JPEG or a RAW photo basic adjustments part is blocked in my version of DPP. I own a canon camera and I think I downloaded the programme full version- if that exists? I can't figure out the problem. Anybody experiencing the same thing?

@CanonUSA

Жыл бұрын

Hi, Berra! If you need help using DPP 4, our EOS support team will be happy to provide it. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). You can also get help from your fellow Canon users on the Canon Community forum. Sign up and post today at canon.us/forum Hope this helps!

When I am editing a photo on DPP 4, and I want to close the image. How do I do that? Under File I do not see the typical feature "Close" I am trying to use this photo editor to see photo from which I paint watercolor or oil. I just want the image on the screen and when done close, I just can see the "Close" option.

i use canon 60D i install DPP 4.0 when i open after install , PC show graphic processor nk available, it is must i buy graphic processor tu use DPP 4

@CanonUSA

8 жыл бұрын

Hi there! The software can be graphic intensive, so you may want to try a different computer if you can. Also, please note the program is for viewing and editing pictures only, not for downloading. You should be able to download your pictures just fine even without this software. However, if you continue to run into difficulty, please reach out to our support team at 1-800-OK-CANON (1-800-652-2666) and they'll be happy to help!

IO just downloaded DPP 4 also. A couple things don't seem to work the way they appear in this video. First, I see the words "Filter Off" in the lower tool bar, but there is not button to turn =it on nor select filter items. Also, I do NOT see any drop downs for sorting like he shows in this video.

@CanonUSA

7 жыл бұрын

Hi there! If you have a single image you are working in in the Edit Image window, the filter button isn't accessible or necessary. However, if you back out to the main window, you can apply a filter. The button should look like a funnel with an up and down arrow next to it. Alternatively, press [CTRL+F]. We hope this helps!

Great videos for a beginning. . . How about printing capabilities? I'd like to print two 5X7 images on a single sheet of 8.5X11 photo paper. . . Is that even possible in DPP 4.0? until that time. . .

@CanonUSA

8 жыл бұрын

+Earl J Han Hi! Being more of an editing and adjustment application, DPP does directly offer options to select print sizes and layouts. This must all be done by sending the images to a printing application or using the built-in printing capability of the operating system. We hope this answers your question!

@earljmaui_boy2546

8 жыл бұрын

+CanonUSA * * * It is as I have discovered. . . * * * So, with all the processing power in the camera, and associated lenses, to capture the most data possible in order to provide the photographer with all the data necessary to manipulate the image to create exactly what his imagination brings to the table, we're going to pass it all off to a Windows operating system paint program to print this "professionally created" image that may have taken hours to finalize...? * * * Gee whiz. . .

If you've copied negatives with a copy stand/DSLR/light box combination, can you neg > pos using DPP?

@CanonUSA

4 жыл бұрын

Hi! Inverting negative colors would need to be performed in application outside of Digital Photo Professional. Hope this helps!

A few months ago I decided to buy a new computer system, and yesterday I received my new 16” MacBook Pro (M1 max; with 32GB internal memory and 2 TB hard disk). I really like Canon DPP for its colors, noise and output of my R5 raw files. I was hoping my new MacBook pro M1 max would speed up the program. DPP runs with Rosetta in Montery and after using DPP (4.16 for MacOS) I’m a bit troubled. Opening a R5 raw file (with DLO standard and auto lighting optimiser turned on in camera) it takes 60 seconds to stop the activity circle from spinning.. Without DLO and lighting optimiser it takes about 30 seconds. Exporting the CR3 file to a TIFF (in DPP) takes more than 40 seconds. Is it just me or is this really slow? I also tried some CR2 files from my 7D, opening and changing is done instantaneously; activity circle is shown for just a few seconds. Exporting the 7D CR2 files to a TIFF file is also done almost instantly (I know 7D photos are less than half the megapixels of the R5). I have two questions: A. Will and when will DPP be optimized for M1 chips? B. How much faster will a new PC (i7/i9 12th gen) be? I can still return the MacBook.

@CanonUSA

2 жыл бұрын

Hi, Gijs! We recommend posting your queries on the Canon Community forum. Your fellow Canon users may have some tips on how to get the best performance out of Digital Photo Professional. Sign up and post today at canon.us/forum Hope this helps!

I do not see tool bar under thumb nail panel . I am using latest Dpp 4 sw on my iMac desk top. Please let me know how to see these tools

@CanonUSA

7 жыл бұрын

Hi Sara! You can contact our award winning technical support team for help with this at 1-800-OK-CANON (1-800-652-2666) Monday-Friday 10:00 am to 10:00 pm All times ET, excluding holidays. Hope this helps!

I just started using DPP4.16 a few days ago. I like it for its simplicity, which makes it easy for beginners to get decent results. Unfortunately I observed some weird behavior related to saving the RAW files and the option you showed at 10:24: When I edit a RAW file I can easily get back to the original Image by clicking the button you haven shown. I really like this feature, because as a beginner it gives me a easy way get a feeling for what the options I chose do to the picture. Unfortunately when I save (Ctrl + S) the image I cannot go back to original any more using the button. DPP always claims that the edit version is the original. This essentially prevents me from continuing to edit the picture in a later session. Is the a Bug or a Feature?

@CanonUSA

2 жыл бұрын

Hi Stephan! When you select Save (Ctrl + S) you are choosing to Overwrite the original file with the current edits you have made to the file. At this point, you cannot go back to the original file as it came out of the camera. If you want to save an edited version of a RAW file and keep the original version, try the Save As option. This will allow you to save the edited version (under a new name) while retaining the original RAW file. If you have more questions, our camera support agents are happy to answer them. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays We hope this helps!

@stephanlenz5002

2 жыл бұрын

@@CanonUSA Thanks for the immediate response, even though it does not really satisfy me. You may consider non destructive saving for future updates, as it would be a great feature.

@CanonUSA

2 жыл бұрын

Hi. Our camera support team is better equipped to discuss the program in detail than our social media team. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays.

Is it possible to merge the photos in DPP to get the "focus stackng" technique? Thank you

@CanonUSA

2 жыл бұрын

Hi, Maurizio! Digital Photo Professional lets you stack photos with varying focus. This is referred to in DPP as "depth compositing," so be sure to look for a feature by that name. Hope this helps!

I've downloaded it to my windows 10, 64-bit, but for some reason when I try to open it it says "not all screen elements can be shown under the computers current display size settings. before use, reduce the displace size." Which I reduced, but still getting the error.

@CanonUSA

7 жыл бұрын

Hello! We saw your message related to this same issue in the comments section of another one of our videos. There is another setting for the size that text and icons appear on the screen. Make sure it is set to display text and other items at 100% (Smaller). Medium or Larger might cause this message to be displayed. We hope this helps!

I don't have that extra toolbar you mention at about 11 mins. Just not there. This is the one that allows me to put two images side by side, etc. Where is it?

@CanonUSA

4 жыл бұрын

Hi, Breck! Be sure to check the View and Window menus to select which menus appear on your screen. Hope this helps!

why my DPP filter is greyed out? I checked all settings but couldn't find anyway to make it work?

@CanonUSA

7 жыл бұрын

Hi Adi! Are you referring to the image display filter or are you referring to the Filter Effect setting in the Picture Style settings?

Will this software work on 2018 imac 4k or 5k retina display computer?

@CanonUSA

5 жыл бұрын

Hi Drake! DPP 4.9.20 is compatible with those iMacs running OS 10.11, 10.12 and 10.13. We hope this helps!

@lmallard3788

5 жыл бұрын

@@CanonUSA nope apple said the imac runs on os 10.14. I guess Ill be leaving canon software. Canon folks dont update their camera and lens web pages. I wanted to get specifications for a new lens i saw, ef 300 f4l is usm. I called canon snd they told me its not for sale anymore.

Hi, is there a way to select only specific images? It doesn't work with the arrow keys as on a normal computer.

@CanonUSA

7 жыл бұрын

Hi! You can select a group of specific images that do not appear consecutively by holding down the CTRL key and clicking on each image you want to select. We hope this helps!

@jatomozemakurattak

7 жыл бұрын

thank you

does dpp4 do chroma key, I wanna take some greenscreen pics and DPP4 is what I have or should I buy another

@CanonUSA

5 жыл бұрын

Hi Ian! No, DPP4 does not do chroma key.

+CanonUSA what do the letters h, s and l stand for in DPP4?

@CanonUSA

8 жыл бұрын

Hi Arif! The letters H, S and L stand for Hue, Saturation and Luminance. These are used to manipulate a particular color in the image. There is also an overall Hue and Saturation adjustment at the top of the Color Adjustment tab. We hope this helps!

sir, canon dpp 4 install happend in my pc . even after clicking on the folder, not open in dpp 4 screen. please explain. when i started dpp 4, graphic processor is not available, written, would be visible.

@CanonUSA

7 жыл бұрын

Hi Dinesh! Our friends at Canon in your area may be able to help determine why you're experiencing graphics related errors in DPP. Please go to global.canon/en/support/ and select the appropriate region and country for localized support options. We hope this helps!

Hi, i have just downloaded DPP4 to edit infra red , but all the sections of the interface are all over the place as individual items, how do i get it set properly

@CanonUSA

4 жыл бұрын

Hi, Carol! We recommend getting in touch with our US-based support squad and they can walk you through the process to configure DPP to do exactly what you need it to do. You can reach them at 1-800-OK-CANON (1-800-652-2666). Hope this helps!

I also don't see the Edit Image, Quick Check or Remote Shooting buttons across the top.

@CanonUSA

7 жыл бұрын

Hello again! They might be hidden at the top. You should see a tiny arrow at the top-center that you can click on to reveal the buttons in question. We hope this helps!

What does the lens data box do in Dpp4 ???

@CanonUSA

Жыл бұрын

Hello Charles, Lens data box allows you to select lenses for which correction data is available. You can learn more about this under the Digital Lens Optimizer section of the DPP 4 manual. Here is a link: canon.us/DPP4 If you have other questions, our camera support team is happy to help. You can find all your support options through your My Canon account at canon.us/account We hope this helps!

How do I import photos into DPP4 from my camera? Can I upload the .png file to export my logo?

@CanonUSA

3 жыл бұрын

Hi Tami: The tutorial video at the following link describes importing images in detail: kzread.info/dash/bejne/ZmGTzbGOj8uThaw.html. If you have questions, after reviewing this, our camera support agents are happy to assist you. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support such as phone, email or chat. We hope this helps.

what about VIDEOS, is there a video version of this software?

@CanonUSA

4 жыл бұрын

Hello: Digital Photo Professional lets you play back .MOV or MP$ movies shot using a supported camera. You can save still photos from the movies as JPEG or TIFF images. Digital Photo Professional cannot be used to edit movies. While Canon does not offer movie editing software, there are many third-party software programs available for video editing. For details on playing back movies in Digital Photo Professional, see pages 148-150 of the program instruction manual at the link here: Canon.us/fmscg. We hope this addresses your question.

Hi Canon! I like the DPP4. How do I delete a picture (RAW-file) in DPP4 just by hitting the button "delete"? Currently, I need to hit delete and then "confirm". This looses time as I take a lot of pictures, a lot! How do I change the settings so that it deletes the picture immediately just by hitting delete?

@CanonUSA

3 жыл бұрын

Hi, Mattias! If you need to delete photos, try selecting however many you wish to delete, click the File menu, and then select "Move to Recycle Bin" on Windows or "Move to Trash" on Mac. You can then delete them en masse by emptying the Recycle Bin or Trash folder. The Digital Photo Professional manual has more information. Hope this helps!

@mattiasullman3539

3 жыл бұрын

@@CanonUSA Hi Canon USA! This was not really what I meant. I don´t want to go through all my pictures before I start deleting (because that would be very time consuming). Currently, when I see a pic that I do not want to keep, I hit the "delete" button. The program then asks me "are you sure you want to delete?". How can I remove this step? And delete it just by one click?

Thank you for not speaking so fast it was just the right pace. I am not sure if I missed it but how you convert from raw files to jpeg? I'm using a cannon T5i and shot in Raw and can't see my images not even when I went to kinkos

@CanonUSA

7 жыл бұрын

Hi Beverly! You can convert the RAW images from your EOS Rebel T5i to JPEGs by selecting the image(s), then clicking on FILE > BATCH PROCESS. A window will pop up asking for you to specify the output settings. We hope this helps!

@beverlyortiz585

7 жыл бұрын

+CanonUSA Thanks for responding where can I find the file prompt on the camera can't seem to find it

@CanonUSA

7 жыл бұрын

Hello again! Sorry for the confusion. The File menu dropdown you are looking for is in the Digital Photo Professional software, not on the camera.

@beverlyortiz585

7 жыл бұрын

I was wondering I was looking for it for hours lol now its clear!! now I have to find the software Thanks

@CanonUSA

7 жыл бұрын

If you're unable to locate it, the complete software package can be downloaded from our website at Canon.us/3q39 Hope this helps!

i have bought a canon 80d but there isnt no cd with dpp

@alexandermeier149

7 жыл бұрын

+CanonUSA

@cooloox

7 жыл бұрын

You have probably figured it out by now, but you can download the software from the Canon website. Just search for the 80D and then look at software and drivers. You need software. The CD very quickly becomes outdated anyway as the software gets updated online on a regular basis. You need Digital Photo Professional and EOS Utility. It is also good to download Picture Style Editor and Photo Stitch. For the last mentioned application you may have to do a general Google search. Picture Style Editor lets you create and save custom Picture Styles. There are also hundreds of picture styles downloadable online.

Be nice if it linked in with Affinity Photo

Downloaded it today.. but onlya a few pictures from my folders is shown. If i put my sc card in the mac and import alle pics from the sd they are all in the programs folders. Can´t the program not work with pictures downloaded before the program is ?

@CanonUSA

2 жыл бұрын

Hi Soren: You may want to view our video on Managing Files in DPP at the link here: kzread.info/dash/bejne/ZmGTzbGOj8uThaw.html This shows a suggested workflow for importing and finding your files in Digital Photo Professional We hope this helps!

why do my RAW images get imported as jpegs? Also, the videos do not come in? Thanks--

@CanonUSA

7 жыл бұрын

Hi Bill! If you're using Canon EOS Utility to download the images from the camera, they should be imported as RAW if they were recorded that way. The files should be in the CR2 format. Also, Digital Photo Professional is only meant for the processing of still images. Your video files will need to be edited using a video editing application. We hope this helps!

That's a very well done tutorial, I'm going to take a bit of time and watch all the videos! But first of all I need to solve a big issue... I've downloaded and installed the last release (DPP 4.11.0.2), since I've installed it I cannot work with it, it crashes after some minutes or even just some seconds... I cannot fix this problem, has someone faced the same problem? It happens sometimes when I try to modify the title of a folder or if I look at the preview or just after it opens during the dowload of the pictures from the camera or when trying to modify RAW, that I'm not able to do... Thanks to everybody can help me

@CanonUSA

4 жыл бұрын

Hi, Rossano! If you only began running into these problems when you installed the update, we have a few things we can recommend. First, you can try completely uninstalling the application, reinstalling it from scratch, and then installing the update. If there were any hidden problems with the application prior to the update, they may have come to the surface with the update. A clean install might allow the update to take effect with no problems. If that still doesn't work, then you may want to try going back to an earlier version of the application. While we aim to have our applications work in the widest variety of computer environments, there may be occasionally be a computer setup that our application just doesn't get along with. We hope this helps!

@RossanoNana

4 жыл бұрын

@@CanonUSA Thanks for the feedback! I was previously running the version 3, if I remember well, I need to check on the CD... I'll try to go back to that versioin and start again from there. But I've noticed that if I run it where I have a better internet connection it seems to not have problems without crashing, can it be a problem of connectivity?

Very Helpful. I used to use Zoombrowser when showing clients photos from a tethered session. One thing I'm missing in DPP4 is a comparison view. I rate the images with the customer, but my "Filter" button is inoperative to just show the photos they prefer. I haven't found an answer as to why this is when Googling the problem. Also, is there a way to bring up the top three of four images side-by-side the way Zoombrowser did?

@CanonUSA

6 жыл бұрын

Hi Mark! Our team of experts is standing by to answer your questions one-on-one, providing real-time feedback to any new questions you have throughout the process. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 8 AM and midnight, or on Saturdays between 10 AM and 8 PM ET. We look forward to hearing from you!

hi, I have also noticed when I open the folder of images in the software and when I keep my cursor on any one of the pictures, it tells me that I cannot apply digital lens Optimizer, use the Tool Palette to download the lens data. Cloud you please tell me what is this message and do I need digital lens Optimizer? if so, can you please send me the link ? Have you made a video on using the digital lens Optimizer? Let me know. Thanks regards Michael

@CanonUSA

5 жыл бұрын

Hi Michael! The Digital Lens Optimizer enables the resolution of images to be increased by removing some remaining aberrations. These corrections can only be applied to RAW images that have been taken using compatible lenses with available lens data. If [Lens Data: No] is displayed, you'll need to download the lens data first to be able to use DLO. This can be done by clicking on the button next to it in the tool palette, then selecting the lens that was used. Using the Digital Lens Optimizer isn't an absolute requirement, just another tool that is available to you should you need it. We hope this information helps!

@michaelcarvalho3796

5 жыл бұрын

@@CanonUSA Thanks for the info.

Please tell me which video teaches how to add the date and time a photo was taken to appear in printed copy. Or, describe how to, please.

@CanonUSA

3 жыл бұрын

Hello Ted: The Digital Photo Professional does not have a feature to superimpose a date stamp over the actual image. Some third-party editing programs may offer this as an option. If you have questions on Canon products, our support team can help. They can be reached at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this helps.

@TedBruckner

3 жыл бұрын

@@CanonUSA yes, thanks. i went with using a cell phone app that was free and simple which accomplishes the task albeit naturally not with the quality of picture that the Canon rebel T5 gives.

Where's the video on remote shooting and tethering your camera to DPP? I've been looking all over for a way to do remote shooting on DPP specifically for the Canon g7x Mark II and I have been out of luck. I even downloaded EOS Utility even though I know it's for EOS cameras. I'm so confused!

@preddieahmayzinq418

3 жыл бұрын

also do I need the micro hdmi cord for it or can I do it wirelessly?

@CanonUSA

3 жыл бұрын

Hi, Rena! We recommend giving our US-based support squad a call so that they can go over tethering options with you. Please register your PowerShot G7 X Mark II first at canon.us/account and you'll get access to our phone number and all of your support options there. Hope to talk to you soon!

Hello! It's possible to export my settings edits in a pf3 file like a picture profile and put it on my camera?

@CanonUSA

4 жыл бұрын

Hello Ariel: You can create your own unique Picture Style, by using the Picture Style Editor software, and then upload that Picture Style to your camera. Once in your camera you can select your Custom Picture Style and it will be applied to subsequent images taken with the camera. More details are listed in the Picture Style Editor manual at the link here: Canon.us/vffxl. For additional support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support such as phone, email or chat. We hope this helps.

@arielmendoza6118

4 жыл бұрын

@@CanonUSA Thanks! But I've tried and it doesn't let me to export the tone curves settings 😔 I thought that the DPP let me do it, but don't try it yet.

I can't see folder section in my CPP4 and i'm not able to give specific locations, can you please tell me how to fix it ?

@CanonUSA

5 жыл бұрын

Hello! On the left-side of the main window in DPP, there are margins that you can click, hold and drag to resize the different parts of the window, including the navigation pane. You should see five dots at the edge of that pane. Make sure the navigation pane isn't set to appear so small that you can't see the folders listed. We hope this helps!

@gaizanbozx

5 жыл бұрын

@@CanonUSA Thank you!

Canon I need your help!! I am unable to view my raw images in DPP for some reason. I can see my JPEG files but not my raw pictures!

@CanonUSA

3 жыл бұрын

Hi Eduardo! You may want to verify that the [Filter] option is set to [Off] on the main window. If it is [On] you may have it set to filter out RAW files and only show .JPGs. This is described on page 16 of the DPP4 manual at this link: Canon.us/3tkev. Also, if you have recently upgraded your camera, you may need to update your version of DPP. The DPP 3.x versions cannot display all the latest .CR3 files. You can find the appropriate version on the Canon Support page for your camera model. If you still have questions our Camera support agents can assist you. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support such as phone, email or chat We hope this helps.

@TheHamsterMaster

3 жыл бұрын

@@CanonUSA It ended up being an issue with updating my DPP to the newest version. Thank you for your help Canon!

Maybe someone can help me. Why is it that when I open the basic adjustments tab, the very first one when editing photos, I cannot use the Advanced settings? They are contrast, shadow, highlight, etc. I can't even click on anything to get them going. Is it because I'm essentially doing that elsewhere in the other tabs? Thank you.

@CanonUSA

4 жыл бұрын

Hi Kendrick! The full range of available adjustments can only be used when editing RAW images. If you are editing a JPEG, you can still adjust some of the basic settings, but the more advanced settings will be locked out. We hope this explanation helps!

@kendrickjahn1261

4 жыл бұрын

@@CanonUSA Yes it does. I had a feeling it was something simple. Thank you so much!!

Why don't the program allow you to download your raw files right from your camera?

@CanonUSA

Жыл бұрын

Hello Charles, Two of the main programs Canon provides for EOS cameras are Digital Photo Professional (DPP) and EOS Utility (EU). DPP is for browsing, selecting and developing RAW images. EOS Utility is for communicating with and controlling the camera. EU allows you to import images, including RAW files, from the camera’s memory card to your computer. You can download EU from our website here: www.usa.canon.com/support/eos-utilities We hope this helps.

When I click on the folder I want to access, the images don't appear. Any suggestions?

@CanonUSA

2 жыл бұрын

Hi Joan and Roger: You will want to verify that the images in the folder are in a format supported by Digital Photo Professional. These are listed under the Supported Images section of the software manual. If you have other questions our camera agents are happy to help at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this helps.

my pictures are not showing up on the side menue and are blurry after I take them in the live view

@CanonUSA

Жыл бұрын

Hi Mike. Make sure you’re using the latest version of Digital Photo Professional from within My Canon Account at: canon.us/account You’ll also find additional DPP help and other how-to troubleshooting resources under My Canon Account. We also recommend visiting our Canon Community for camera support information at: Canon.us/forum

My first moments exploring DPP4 are ruining my faith in it. I see programming issues at even the most basic level. When I click on the desktop shortcut, DPP4 shows the whole folder structure of the pc is being under the desktop, even though the whole folder structure of the pc of course is not organized by such a tree of folders with the desktop at the very top of the file structure. And 'my pc' is under 'deskop' when it should be the other way around. So i hoped maybe this was just a read error, due to starting from a desktop shortcut icon for DPP4. So I tried to heal this by removing this DPP4 desktop shortcut. I then went into the window 10 list of apps/ programs, in the startmenu, only to next discover DPP4 is not listed in the alphabetical list neither under 'd', nor under 'c' for canon. This is the first program/ app, I have ever used that seems to miss getting itself added to windows 10 start menu list of apps/ programs. So then I have to go to file explorer instead, to now find the program. I execute the program from .exe file in file explorer, only to find DPP4 still shows the desktop as the whole top of the file/ folders structure, with this same issue, despite removing the execute button off the desktop. Not sure why it can't show the true folder structure of the computer that DPP4 is running on. I find this concerning. Maybe it would not be a big deal I guess just to choose a photo here or there to mess with... But I do not feel secure in using this program beyond that level now... I have no faith it can manage files... even though it appears to partly be a file manager/ explorer. This makes me lose faith that the programmers have created a solid working program. I don't need screwy things like this happening when trying to use a program/ camera that is already complicated enough

@cchemmes2096

4 жыл бұрын

I deleted the program & reinstalled it. Now it does show in the windows start menu list of programs, under canon utilities. Now sure why it was not there before. Deleting a desktop shortcut should not have had any effect on this program showing in the start menu--- but that is the only explanation i can think of. It still shows the screwy file structure, with everything under 'desktop' when that is not the file structure of my laptop.

@CanonUSA

4 жыл бұрын

Hello: The folder tab in this program operates more like a browser to allow you to search for images anywhere on your computer and on connected devices. Navigation between folders may not be as quick as some would like. If you have particular folders that you need to access frequently, you may want to use the Bookmark function to list these folders under the Bookmark tab. This allows rapid access to these folders and files. You can find details on bookmarking a folder on page 40 of the Digital Photo Professional manual. Here is a shortcut: Canon.us/9799g. If you have other questions or need help with the software, our camera support agents are happy to assist. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support.

How to make the pictures to be sharp?

@CanonUSA

2 жыл бұрын

Hello: You can make the overall atmosphere of the image sharper or softer by adjusting the emphasis of the outlines in the image. The software can adjust the sharpness, but it cannot correct an image that was captured out of focus. If you have other questions, our camera support agents can help. You can contact them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this information helps.

where do i install

@CanonUSA

4 жыл бұрын

Hi! You'll find Digital Photo Professional on the CD that came with your EOS camera. If using the CD isn't an option for you, you can download the latest version of DPP that's compatible with your camera and your computer's operating system by visiting canon.us/support and entering your camera's model name. Hope this helps!

We will ask for the possibility of editing the negatives or the possibility of inverting the curve. That would be a really big step for the analog enthusiast. Good luck!

people who dont know do check focus bracketting compression feature in DPP 4 . Like this so more people will get to know about. it

where too found please ?

@CanonUSA

2 жыл бұрын

Hi, Jean Pierre! If you have an EOS camera, you can download Digital Photo Professional for free from the Canon USA web site. Visit canon.us/support and enter your camera's model number to access its software library. Hope this helps!

how can I take a raw + jpg file?

@CanonUSA

3 жыл бұрын

Hi! EOS cameras along with more advanced PowerShot camera models allow you to capture photos in both RAW and JPG simultaneously. You'll find this in the menu that allows you to choose the size and quality of your images. If you're not sure how to do that, your camera's manual will explain it in greater detail. Hope this helps!

lack of an adjustment brush is a big omission for me

I go to my name, pictures, but only see icon for desktop, aperture library, PHOTOS library, but not the Camera....!

@CanonUSA

5 жыл бұрын

Hi there. In this video, folders for individual cameras are seen because the video's presenter made them to keep the image sorted. If you downloaded the images using a card reader, they will be in the last location you moved them off of the card to. If you used EOS Utility, there is a specified destination folder and naming structure in the preferences. Using these settings in EOS Utility, you can customize how and where the images are downloaded to in the future. We hope this helps!

@OutRAjious

5 жыл бұрын

CanonUSA Thanks so much for getting back to me... DPP4 seems to be tied to apple Photos app and also says its downloading the pics to Dropbox. I can’t find them in either.... someone said search for CRC files as that is how sRAW files names begin .... any more help welcome

@CanonUSA

5 жыл бұрын

Hello again. Our support team can help you locate images in DPP4. Please reach out to them directly at Canon.us/ContactYT We look forward to hearing from you!

Can someone please show me how to speed this program up. Batch processing is entirely too slow. I have a Radeon RX6900XT. There is no way this program should be rendering as slow as it does.

@CanonUSA

2 жыл бұрын

Hello Art: Our camera support agents are happy to answer any questions on Digital Photo Professional. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this helps.

why can't the programm open dng

@CanonUSA

3 жыл бұрын

Hi, Valentin! Digital Photo Professional is specifically designed to work with Canon RAW files in addition to JPG and TIF files. Hope this helps!

I can't even see the folder for the camera's SD card.

@CanonUSA

2 жыл бұрын

Hi, Charles! If you need help locating and transferring your photos, our EOS support team has your back. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!

This isn't ready for prime time. I have hundreds of thousands of images processed in DPP3. When they are opened in DPP4, none of the recipes are available. If I want to see how they were processed, I have to have the old version on my PC. It's also a whole lot slower with updating the image in realtime.

I worked on my raw files the whole day and the software suddenly shut on me. When I reopened, my raw files reverted to its original. Is there a way to recover the work I have done? Or save them? It happened twice already.

@CanonUSA

7 жыл бұрын

Hi Jennifer! Any changes you make that aren't saved cannot be recovered if DPP suddenly and unexpectedly closes. However, changes you make can be saved very easily, so you can save periodically to avoid losing changes you have made. To do this, simply select File>Save. Keyboard shortcuts can also be used, like Ctrl+S. Upon properly closing DPP, it will ask if you'd like to save changes you have made to the images too. We hope this helps!

It’s still not simple enough for general use. People like simple & ease of use

@SamA-kl6pi

5 жыл бұрын

Chris Fox I don’t know about that. Im a novice and have used it for about a week and I get through the process really quickly now. All the other easy programs I’ve used seem to lack image quality. For instance I went back to this program after 2 other programs couldn’t recover a couple of badly overexposed images. Not only was I able to recover the images with dpp4 but the detail in the blown image and my other images are identical. I’m here to learn how to use the program more effectively because of my experience.

Too bad canon left out a lot of their customers. If you purchased a 600D, you cannot get the upgrade.

@nlru

8 жыл бұрын

+tony sisson, I've downloaded it successfully for 500D

Capture NX 101% better. Because it has U-point.

@thalisvalle_

8 жыл бұрын

+Master Blaster yes. canon needs to create the u-point for dpp too.

This is useless if you don't have the drivers to connect the camera to download your photos!!!!!!!!!!!!!!

@CanonUSA

3 жыл бұрын

Hi! You can download everything you need for your Canon camera by visiting canon.us/support and entering your camera's model name. Hope this helps!

8 minutes of useless information until you get to the meat.

Canon, when is support DPP 4 for the 60D?