Call Center Interview Questions and Answers for Beginners

If you're a beginner in the call center industry, here are the top 10 most common call center job interview questions with their sample answers. Whether you're a beginner or a veteran, these sample answers will help you. For each interview question, I've included a brief explanation along with 2-3 sample answers that apply to both applicants with or without experience.
Text Format of this video: kwestyon.com/call-center-inte...
If you need a more in-depth explanation for each question, refer to the links below. Each question has an individual video.
TELL ME SOMETHING ABOUT YOURSELF.
• Tell Me Something Abou...
WHY SHOULD WE HIRE YOU?
• Why Should We Hire You...
WHY DO YOU WANT TO WORK IN A CALL CENTER?
• Why Do You Want to Wor...
WHAT IS YOUR GREATEST WEAKNESS?
• What is Your Weakness?...
WHAT ARE YOUR STRENGTHS?
• What are Your Strength...
DESCRIBE COLORS TO A BLIND PERSON
• Describe Colors to a B...
SELL ME THIS PEN.
• Sell Me This Pen | Cal...
WHERE DO YOU SEE YOURSELF IN 5 YEARS?
• Where Do You See Yours...
WHY DID YOU LEAVE YOUR LAST JOB?
• Why Did You Leave Your...
HOW DO YOU HANDLE STRESS?
• How Do You Handle Stre...
NAVIGATE THIS VIDEO:
00:00 Tell me something about yourself
05:51 Why should we hire you?
09:21 Why do you want to work in a call center?
11:05 What's your greatest weakness?
13:29 What are your strengths?
16:32 Describe colors to a blind person.
18:33 Sell me this pen.
23:49 Where do you see yourself in 5 years?
26:54 Why did you leave your last job?
34:14 How do you handle stress?

Пікірлер: 1 000

  • @Kwestyon
    @Kwestyon2 жыл бұрын

    How to impress in a FINAL INTERVIEW: kzread.info/dash/bejne/lauHk9GRcc_ZhJc.html Here's a JOB INTERVIEW SIMULATION video between an applicant and an interviewer: kzread.info/dash/bejne/mnxmmrOIYseol7A.html How to boost your confidence in a job interview: kzread.info/dash/bejne/oIiXpNykm93MeNo.html

  • @sharifaarola6047

    @sharifaarola6047

    Жыл бұрын

    Hi ms. Shiena do you have a training school for an aspiring applicant?

  • @Kwestyon

    @Kwestyon

    Жыл бұрын

    Hello there. Unfortunately, not. :)

  • @jahzellgracecubian5056

    @jahzellgracecubian5056

    9 ай бұрын

    P

  • @jahzellgracecubian5056

    @jahzellgracecubian5056

    9 ай бұрын

    @@sharifaarola6047 p

  • @kingyeckotv1288

    @kingyeckotv1288

    3 ай бұрын

    ​@@Kwestyonwhere are you from?

  • @SuppleInterface
    @SuppleInterface3 жыл бұрын

    Hi ate Sheena I just passed my final Interview just now, and I'm so blessed actually. Without you this would not have been possible, I took your guidance all the way and It worked. Thank you so much! ❤️

  • @Kwestyon

    @Kwestyon

    3 жыл бұрын

    Congrats, Charls! 🥳🥳🥳

  • @angelartezuela5414

    @angelartezuela5414

    2 жыл бұрын

    Company reveal.

  • @bea6511

    @bea6511

    2 жыл бұрын

    Company reveal (2)

  • @AbhishekSingh-do1go

    @AbhishekSingh-do1go

    2 жыл бұрын

    @@aliasmarivicm.8701 holla

  • @giducosjunrey3703

    @giducosjunrey3703

    2 жыл бұрын

    Plss help me po

  • @arcelyandaya8255
    @arcelyandaya82553 жыл бұрын

    I’m back, after 6 months. because of her videos I got my 1st job in bpo industry and now here I am still listening to her advises to improve my skills and knowledge about this job.

  • @Kwestyon

    @Kwestyon

    3 жыл бұрын

    Congratulations, Arcely! 🥳🥳🥳

  • @angelicaeupena537
    @angelicaeupena5373 жыл бұрын

    Wish me luck, I have interview today!

  • @amariahtiu9681

    @amariahtiu9681

    3 жыл бұрын

    Did u pass?

  • @sajimin3324

    @sajimin3324

    3 жыл бұрын

    So how was ur interview

  • @LouJeneBaude

    @LouJeneBaude

    3 жыл бұрын

    Did u pass?

  • @Stefaniie095

    @Stefaniie095

    3 жыл бұрын

    How was it??

  • @jamacpraonda6648

    @jamacpraonda6648

    3 жыл бұрын

    HOW WAS UR INTERVIEW?

  • @aguantajj2011
    @aguantajj20113 жыл бұрын

    I was able to watch some of your videos and literally help me a lot and passed my interview / assessment. Now that I've been part of the company where I am right now, I used to keep referring aspiring candidates and encourage my referrals to watch this video and get some idea on how they can answer possible questions / interview. I'm happy I was able to help one another and messaged me that they passed. Thank you to you Miss Sheena. You rock!!

  • @seankaelmas7586

    @seankaelmas7586

    Жыл бұрын

    can you help me also

  • @jazangel2496
    @jazangel24962 жыл бұрын

    I failed my interview yesterday and decided to search for common interview questions. And found your chanel. Honestly, I find your tips really helpful and boost my confidence even more❤️ thank you so much. People like me need more people like you. Blessed be.

  • @HectorSanchez-ys5si
    @HectorSanchez-ys5si3 жыл бұрын

    Hi, i am an english student, I like so much the way you teach, you are an example of teaching

  • @tuanirshanpalomar8302
    @tuanirshanpalomar83023 жыл бұрын

    I love how you speak it's so calm and peaceful

  • @jeanearteche7605
    @jeanearteche76052 жыл бұрын

    A few months ago, I had my first BPO job interview, and I failed. Now, I can say that I've become more confident and determined to pursue one of my dream work, which is to become a call center agent. Today, I've decided to apply again and will use your tips and advice, but this time, I'll respond with full confidence and eliminate the feeling of nervousness so that I'll be able to answer well, which I failed to do before. Wish me luck! Thank you for this very informative and helpful video. Be back again for an update on how it'll go.

  • @margielynalvarez4501

    @margielynalvarez4501

    2 жыл бұрын

    Update

  • @bestworst3923

    @bestworst3923

    2 жыл бұрын

    I swear kung i follow mo lang mga tips dito napaka big help. I got hired last year by following this helpful tips. After working as a agent for a year training trainer nako now 😁 just be confident kaya mo yan fighting 👍👍👍👍👍🎉🎉🎉🎉🎉

  • @SheepyPanda95

    @SheepyPanda95

    Жыл бұрын

    Update

  • @Katherine_inthehouse

    @Katherine_inthehouse

    Жыл бұрын

    @@bestworst3923 Ano po company niyo ?

  • @pinayinuae705

    @pinayinuae705

    Жыл бұрын

    update?

  • @gerardperalta4096
    @gerardperalta40963 жыл бұрын

    I just passed my final interview today. Thanks to your vlogs! Your videos help a lot of people to boost their confidence especially me. I really appreciate you!

  • @Kwestyon

    @Kwestyon

    3 жыл бұрын

    Congratulations, Gerard!

  • @allaboutbtsblackpink7806

    @allaboutbtsblackpink7806

    3 жыл бұрын

    Hi! What were the questions? Im also waiting for my final interview this week

  • @rocelflor4602

    @rocelflor4602

    2 жыл бұрын

    Sana all

  • @reinarinos4323
    @reinarinos43232 жыл бұрын

    I've been watching your vids since last year. September 14, 2021 I applied and yesterday I got the job! Thank you so much!💛

  • @CHAELISASURVIVEDTHECOLDWAR

    @CHAELISASURVIVEDTHECOLDWAR

    2 жыл бұрын

    how long does an interview usuall last?

  • @graceama7160
    @graceama71602 жыл бұрын

    Hello! You know I would like to thank you so much for creating helpful vlogs like these.I've been binge-watching your vids ever since I decided to apply to diff company. I have failed some of my interviews many times before even though I have 3 years CSR experience already because there were things I didn't know I must not suppose to say during the interview. My answer are not well- versed not well- formulated and does not create any impact. I was actually losing hope that time. But then after I've found out your channel,everything has changed. I have applied all the learnings and principles I got from watching your vids as I formulate my answer to several interview questions most specially for the hard ones like situational and behavioral questions. I really learned a lot so thank you for all the learnings and tips! Now I recently passed my job interview and received a job offer to my ever dreamed company!! 🧿✨ Once again thank you so much and all the best to you Kwestyon! ♥️✨

  • @eivelrijo
    @eivelrijo Жыл бұрын

    I`ve been thinking about applying for a job at call center industry and I decided to do some researches before... For my good luck, I found this channel. Sheena, I really appreciate the time you`ve taken to record these videos, They`re really helping me out to be prepared, by the time when the moment arrives.

  • @cure707
    @cure7073 жыл бұрын

    I just Passed the final Interview today.. Thanks to your vlog.. it helps me a lot. Padayun lang.!🙏☝️❤

  • @bernardportolito855
    @bernardportolito8553 жыл бұрын

    I recall my interview with Arriva Medical for Sales Reps. The Interviewer asks me How do I sell a pen to Him. I highlighted the other Features using the Pen like They can use a Pen for Power point presentation and they can refill the ink for 1yr at no cost!. Then I got a job on that Day.

  • @elyzellekorrinealsonado1984
    @elyzellekorrinealsonado19842 жыл бұрын

    Hello! I just want to thank you. I am a newbie in the BPO industry and I am really nervous regarding the interview process that's why I searched for some tips here on KZread and I found your channel. I watched your "Call Center Interview Questions" playlist and it really helped me learn a lot of things regarding the interview process and how I will handle it. Your videos also helped me boost my confidence. I got hired by the company that I applied to and I will start my training next week! It is all thanks to you, ate. I am really not the type of person who comments on KZread videos that I watched, but I want to do this as my appreciation for you. God bless, ate!

  • @Kwestyon

    @Kwestyon

    2 жыл бұрын

    Congratulations! ❤️

  • @alekssevilla2797
    @alekssevilla27976 ай бұрын

    Its my first time applying at a call center, Hopefully i will get this job. Kay kapoy nko gamay sweldo mahal na ang everything 😭 Goodluck for someone like me na mauwawon ug makulbaan 🥹 Tomorrows my interview ✨

  • @dianaelizabethdomingo3328
    @dianaelizabethdomingo33282 жыл бұрын

    Thank you so much. You really did help me gain confidence and of course knowledge about the work and interviews. Now Thankfully, I already have an idea for my interview tomorrow. Thank you so so much.

  • @lexieleighrique9796
    @lexieleighrique97962 жыл бұрын

    Career shifter here. First time applying to a BPO company and I hope I passed my final interview tomorrow. Thank you for these tips❤

  • @dytumala4169
    @dytumala41693 жыл бұрын

    Such a big help for me as I am currently applying for a call center agent! Thanks a lot for sharing this, you did a good job.

  • @micamorangay3091
    @micamorangay30913 жыл бұрын

    Super duper thankful with this channel. It helps alot. I pass the interview and now I'll be starting my new job. Thank you 🙂🙂🙂

  • @MaeACruz-vt9rg

    @MaeACruz-vt9rg

    Ай бұрын

    Wow 😊🎉

  • @jovpilongo7602
    @jovpilongo76022 жыл бұрын

    Hi, I suggested your video to one of my classmates that applied to the company where I currently work, and fortunately, he got hired. And he said, your video helped him a lot as a newbie applicant. Kudos❤️

  • @Kwestyon

    @Kwestyon

    2 жыл бұрын

    Congrats to him!!!👏👏🥳

  • @vivianmoreno3113
    @vivianmoreno31132 жыл бұрын

    This recommend from utube, thanks Miss Sheena I learn a lot from you! I started watching all your vlogs now! I do really love your voice..your diction, your pitch and most importantly the pronunciation !

  • @ag0nyvlr
    @ag0nyvlr3 жыл бұрын

    Thank you so much for all the effort you've put into these videos Sheina! because of your videos I was able to pass my Final Interview and I'm about to start my training in the next month!

  • @Kwestyon

    @Kwestyon

    3 жыл бұрын

    Congrats, congrats! 🥳🥳🥳

  • @allaboutbtsblackpink7806

    @allaboutbtsblackpink7806

    3 жыл бұрын

    What were your questions? Im also waiting for my final interview for TaskUs 😊

  • @christianaeron3842

    @christianaeron3842

    3 жыл бұрын

    @@allaboutbtsblackpink7806 hi, how was your final interview goes?

  • @burgir7575

    @burgir7575

    2 жыл бұрын

    @@allaboutbtsblackpink7806 Hello, in the coming few days I will be interviewed in TaskUs, any information that I can use? like, what is their questions?

  • @allaboutbtsblackpink7806

    @allaboutbtsblackpink7806

    2 жыл бұрын

    @@burgir7575 their questions are more about yourself. They will try to get to know you, your reason/s for applying/choosing their company, and your plans. Good luck! :)

  • @altheanicolec.legaspi3321
    @altheanicolec.legaspi33213 жыл бұрын

    your voice is soothing!! this is a big help

  • @ericamadrinian4587
    @ericamadrinian45873 жыл бұрын

    I will have an interview tomorrow and this is really a big help for me. I'm hoping for the best

  • @nathaniasmith2363
    @nathaniasmith2363 Жыл бұрын

    This is so so helpful I never came across someone who actually explains in details as you do and i can actaully relate as someone who actually works at a call center before with three years experience and while I'm listening its like ur referring to me I'm so glad I came across your video I'm gonna keep watching it over and over again because learning never stops and the more I listen and watch the mire I leatn and can apply what I've learn on the job so grrat video and thanks you did great 👍👍👍

  • @L0dsTV943
    @L0dsTV9432 жыл бұрын

    Because of this video I passed two interviews yesterday, thank you so much.

  • @charlenebibat793
    @charlenebibat7933 жыл бұрын

    I love your fluency in English 🥺 I wish I could be as fluent as you. 🥺💕

  • @argemkibete5076

    @argemkibete5076

    4 ай бұрын

    me too

  • @morantejennilyng.3118
    @morantejennilyng.31182 жыл бұрын

    Thank you for this ma'am, i had a great time to learn w u. I hope i'll pass my interview. Kudos ma'am! May u still keep inspiring us 🙏

  • @masterbain811
    @masterbain8113 жыл бұрын

    Done with my assessments still waiting for my possible mock calls , so thank you so much

  • @julieannaringay6142
    @julieannaringay61423 жыл бұрын

    I really love watching your videos, very inspiring❤️ hopefully I can confidently express my thoughts when it comes to interviews because I’m actually not good at this. Anyways thank you for the tips it really helps a lot😊

  • @sashanessr.2618
    @sashanessr.26183 жыл бұрын

    I will be having my final interview tonight.. please wish me luck🙏 Since I saw one of your video, I cant help it but to keep on watching your videos. Im a aspiring to be a call center agent. Thank you so much for your helpful videos☺️ more power.

  • @micahactive8272
    @micahactive82723 жыл бұрын

    I already have an experience working in call center but i'm here because i need a refresher. This is very helpful. Thanks!

  • @emelynbon3391
    @emelynbon3391 Жыл бұрын

    Thank you so much for all the knowledge that you shared for us we really need you Shena you have a lot of knowledge that make us more educated💜

  • @i_ken8093
    @i_ken80933 жыл бұрын

    This is a huge help to those who want to become call center agents.

  • @jameronicoleo.519
    @jameronicoleo.5192 жыл бұрын

    Hi Ate Sheina! I will apply for a call center job tomorrow, my first job! I literally have no experience and knowledge about this field but Iucky I found your videos and it really help me a looooooot! Thank you for this and wish me luck!

  • @Angel-rf9fm
    @Angel-rf9fm3 жыл бұрын

    Hi! I love all your vlogs! Thank you for sharing tips and great ideas about the call center industry. Perhaps could you give us some tips or advice on how to negotiate our salary and job offer?

  • @worldsheartland8134
    @worldsheartland81343 жыл бұрын

    Dear sister, you're amazing I learnt a whole lot. Lots of love and respect from India!!

  • @maylasapuan2416
    @maylasapuan24162 жыл бұрын

    Im having an interview tomorrow Im thankful Ive seen this content that was so helpful..Looking forward to passed the all interview questions Thank you and Godbless

  • @alexandracadiz414
    @alexandracadiz414 Жыл бұрын

    So I had my very first interview EVER yesterday. I've memorized my answers to all those questions with the advice I got from this video and the interviewer said she was satisfied with my answers!!! Omg!!! This really helped, thank you so much!!! They'll text me today apparently regarding the results. I'll post a comment update if they texted me back on whether or not I passed or failed :D Again, thank you!!!

  • @tanieru6283

    @tanieru6283

    Жыл бұрын

    Any update po?

  • @alexandragamboa306

    @alexandragamboa306

    Жыл бұрын

    @@tanieru6283 Hello!! I actually withdrew from the first job I applied to and went straight to Concentrix (since its closer to where I live). I got the job offer last December 8!!!

  • @alexandracadiz414

    @alexandracadiz414

    Жыл бұрын

    @@tanieru6283 sorry I didn't notice I replied in another account lol

  • @tanieru6283

    @tanieru6283

    Жыл бұрын

    @@alexandragamboa306 wow congrats 🎉 po😍. I'm actually in the point on applying but not sure if I get accepted since I'm new in the field.

  • @alexandracadiz414

    @alexandracadiz414

    Жыл бұрын

    @@tanieru6283 Thank you!! And don't worry, I also don't have any prior BPO experience and yet here I am :D As long as you know you did your best to prepare, you have nothing to worry about! Good luck! I wish you the best!!

  • @DeLone14L
    @DeLone14L2 жыл бұрын

    Hi, i cannot express how happy I am right now. Thanks to your help, I passed the final interview and got a job offer at Concentrix! It's my very first job and I am so thankful!

  • @freshdan4663

    @freshdan4663

    2 жыл бұрын

    Nice.. I'm actually in my interview rn

  • @jarenbrila3299

    @jarenbrila3299

    Жыл бұрын

    I'm getting a bit hopeless since yesterday but seeing y'all doing well. I guess I will never, and should never lose the fire.

  • @jlmarianneomaling4365
    @jlmarianneomaling43653 жыл бұрын

    Hi Ms. Sheena, I love your voice! I love your tone! I love everything you are when delivering your words. It is really comforting. I hope I can pass my interview anytime by this week...

  • @kumustapo9520
    @kumustapo95203 жыл бұрын

    Thank you for this wonderful video. I hope I will pass on their interview as well.

  • @MsBebe-sr3pj
    @MsBebe-sr3pj3 жыл бұрын

    Super duper helpful I really enjoy watching and I don't feel boring watching this video thank you so much for the advises God bless you.

  • @jepoy5931
    @jepoy59312 жыл бұрын

    Hi, I just want to share this, btw I'm a BPO virgin, and I never passed the interview, I just get in, because of my backer (high position), anyway I still proven that I deserve the job because during my 4th month now I'm became one of the top 10 best seller in the account and top performing agent in the team, my backer is so proud of me haha, and one of the coaches in account commended me for having a good thought organization

  • @itzyuna5743
    @itzyuna5743 Жыл бұрын

    Thank youu atee!! I passed my final interview and had my contract signing ❤️ to those people who have plans on applying in a call center companyy I really recommend this video for you 😇

  • @gerrardinovalisno2384
    @gerrardinovalisno23843 жыл бұрын

    Really great examples! Thank you so much!

  • @laniepaqueros2124
    @laniepaqueros21242 жыл бұрын

    I hope i can speak like you do. Of all the interview i watched this is really the best. God bless you.

  • @rochellecaasi5539
    @rochellecaasi55393 жыл бұрын

    Hi ate sheena, I started watching your videos last January and now I'm finally hired! Thank you because you help me a lot from the simple questions to hardest questions. Me as a first timer in BPO industry without any job experiences able to hired.

  • @Kwestyon

    @Kwestyon

    3 жыл бұрын

    Woohoo! 🥳🥳🥳 Congrats, Rochelle!

  • @rochellecaasi5539

    @rochellecaasi5539

    3 жыл бұрын

    Ate @@Kwestyon huhuhuhu salamat po talaga💖💖❤❤❤

  • @charleencayanan-dulfo518

    @charleencayanan-dulfo518

    3 жыл бұрын

    Wow good job girl.. Wish me luck to because im gonna be at my first interview later

  • @czarinaroseestrada4336
    @czarinaroseestrada43363 жыл бұрын

    Thank you ma'am sheina. Nakapasa po ako 😭😭😭 Dinownload ko po Yung mga video mo at lagi ko Sya pinapanuod pagkagising at bago matulog.

  • @josephlangitv8938
    @josephlangitv8938 Жыл бұрын

    When I tried to apply as a call center agent wow it's quiet very impressive,as a highschool graduate reaching final interview is a great achievement for me .what's my lacking is vocabulary and I'm working for it hopefully soon I can try it again

  • @SparkleMoonlight31
    @SparkleMoonlight31Ай бұрын

    It was my interview yesterday, and I got the job. I’m now waiting for training. Thank you so much your video is such a great help even until now❤

  • @lindalee6946
    @lindalee69462 жыл бұрын

    Thank you Sheena and Kwestyon for your assistance for teaching us how to ace an interview. You guys have-been a big help and I appreciate it. Wish me luck!

  • @imeedizon8020
    @imeedizon80203 жыл бұрын

    Hi, I gained so much knowledge from your videos. I will watch all your remaining videos and recommend to my friends as well. I'm just curious on how will you answer this: "If you already have a business, then why are you applying for another job? What if your business grows?" (FYI, the business was named to me and my sister but we are not really into it. I mean it's not our passion and we have no choice that time the business was named to us, were just like dummies).

  • @irenesosoban3978
    @irenesosoban39782 жыл бұрын

    Very helpful . I'm done with my medical waiting for my training schedule fighting . Thank you for all the tips Miss sheena

  • @Fawziya0411
    @Fawziya0411 Жыл бұрын

    Hello Ms Beautiful 💞 you are such an Angel 😇🙏💖 I will have an interview tomorrow for a CCR . And Ive been watching all your informative videos through these you've chased away my fears and worries. I fully understood about BPO industry because of your exceptional talent as an analyst in this field. You're information and details are almost perfecto👌💖. Now I'm hoping that I will pass the initial interview for tomorrow. I so grateful I've found your account I will not stop watching all your videos redundantly.

  • @Aya-hb6mu
    @Aya-hb6mu2 жыл бұрын

    CAME BACK JUST TO SHARE TO YOU ALL ASPIRING CALL CENTER AGENTS THAT I PASSED!!! NAG BINGE WATCH LANG AKO NG VIDEOS NIYA TO GET IDEAS ON HOW TO ANSWER AND ISTG, I NEVER KNEW SOMETHING THAT I FEAR SINCE HS COULD BE THAT EASY. THANK YOU SO MUCH. 🧡

  • @tricialim2299
    @tricialim22992 жыл бұрын

    Hello! I just want to thank you 🥺 I failed my 1st interview and lost all my confidence but after watching your videos I got my self confidence back and I passed the initial interview in Teleperformance!!! Btw Im a high school graduate and dont have any work experiences but I feel like I aced the interview! THANKYOU SO MUCH 🥺😭❤️ I will recommend your channel to my friends who are going to apply too

  • @killuazoldyck841

    @killuazoldyck841

    2 жыл бұрын

    Ma'am mahirap po ba interview sa teleperformance???

  • @mejgarcia6818

    @mejgarcia6818

    Жыл бұрын

    ​​@@killuazoldyck841 kung kinaya nya, kakayananin mo din 😊

  • @ayeserrano6095

    @ayeserrano6095

    Жыл бұрын

    anu po ba mga tanung sa teleperformance?

  • @creepy.chronicles29
    @creepy.chronicles29 Жыл бұрын

    I have an interview with Transcom later and your videos help me to get ready for it. Thank you so much ate Sheena.

  • @mariobrosxsuper
    @mariobrosxsuper3 жыл бұрын

    Thank you, Nice tips for applicants 👍😁... Thanks for the big help👌

  • @babyzyrineenriquez494
    @babyzyrineenriquez4942 жыл бұрын

    I have my initial interview tomorrow, wish me luck! Been binge watching your videos

  • @alleninojales1289

    @alleninojales1289

    2 жыл бұрын

    Are you doing a walk-in? Goodluck btw!

  • @itsthonetnet
    @itsthonetnet3 жыл бұрын

    hi!!! i just want you to know that your videos helped me a lot on my interview💛 Now i'm currently on my 4th week of training. God bless you❤️

  • @Kwestyon

    @Kwestyon

    3 жыл бұрын

    Congratulations!!🥳🥳🥳👏👏👏

  • @itsthonetnet

    @itsthonetnet

    3 жыл бұрын

    but i'm kinda nervous for next week because we'll start taking calls🥲

  • @jeannoeletteg.ignalig1025
    @jeannoeletteg.ignalig10253 жыл бұрын

    Thank you so much it helps me a lot❤️

  • @jellybean5587
    @jellybean5587 Жыл бұрын

    Thank you so much for this information it was very helpful for a person like me who is planning to apply in BPO industry and a newbie. I'll be back once I'm already a call center agent.

  • @eunicebenipayo9542
    @eunicebenipayo95423 жыл бұрын

    I do have interview later, this could help. Thank you❤️

  • @LouJeneBaude

    @LouJeneBaude

    3 жыл бұрын

    Did u pass?

  • @thecraftyjudy
    @thecraftyjudy3 жыл бұрын

    Grateful for discovering your channel. I've watched your videos and these helped me from the recruitment process up until the training. All the tips are helpful. I was hired last March 17. Thank you so much for sharing your knowledge.

  • @Kwestyon

    @Kwestyon

    3 жыл бұрын

    Congrats!!🥳🥳🥳❤️

  • @ethancollera7593
    @ethancollera7593 Жыл бұрын

    Thank you for this. Really helped me in passing the initial interview.

  • @NoOne-hm3fc
    @NoOne-hm3fc Жыл бұрын

    Very impressive, natural and convincing . Thanks for the advise

  • @joycaminero9639
    @joycaminero96393 жыл бұрын

    your voice is soooo soothing

  • @rickvelasquez1363
    @rickvelasquez13633 жыл бұрын

    Thankyou for this Madam I hope Makuha ko accent mo at grammar solid. Thankyou po d2.. di ako susuko hanggang matutunan ko po

  • @KuyaAng
    @KuyaAng3 жыл бұрын

    Thank you Sheena! more power!

  • @fernandaree
    @fernandaree2 жыл бұрын

    Loving your videos very good explanation 💜 how it’s examples and everything thank you ! I have my 2 interview tomorrow wish me luck 🍀

  • @krystylmaec
    @krystylmaec3 жыл бұрын

    Thank you for sharing your thoughts and advices! I just got hired! This helped me a lot. Keep them coming because more aspiring candidates will learn from you. God bless more power! 😇

  • @maryannegargason7800
    @maryannegargason78003 жыл бұрын

    Hi my dear i do really admire your voice.So soothing, so sweet, the clarity, tone and your accent are excellent.You helped me a lot on my previous interview giving me an idea on how to answer confidently. I am very positive that i will pass my final interview.More power.Your videos are very informative and helpful.

  • @Kwestyon

    @Kwestyon

    3 жыл бұрын

    Thank you, Maryanne. And I wish you good luck on your final interview. You can do it! 🥳🥳🥳

  • @bernardolagnitonjr7851
    @bernardolagnitonjr78512 жыл бұрын

    thank you for sharing, even i have call center experience for 12 years handling customers support and inquiries including up selling of the product and service required by the account. your video on KZread will help a lot, so to past the interview. but the way i am awarded on customer experience and the voice of the customer many times. I wanted just share my experiences. again great video.

  • @haydeeglenn
    @haydeeglenn Жыл бұрын

    im a new subscriber..well its been 3 days since i subscribed to your channel AND GIRL!! IM LOVING EVERY VLOG/EPISODE HERE! GO GIRL!!!

  • @achisticshoely8732
    @achisticshoely87322 жыл бұрын

    Thank you Ma'am. Your simple but elegant answers guide me through my interviews. I always get nervous, it would have been a roller coaster for me to express my ideas to people. by watching your video I got my confidence at least little by little. Good luck everyone may we get the Job we pursue😊

  • @haydeeglenn

    @haydeeglenn

    Жыл бұрын

    im a new subscriber..well its been 3 days since i subscribed to your channel AND GIRL!! IM LOVING EVERY VLOG/EPISODE HERE! GO GIRL!!!

  • @maisacar5199
    @maisacar51992 жыл бұрын

    Share lang po.. 😊 I used to work in a call center. It's a fun workplace environment. But one day, I was diagnosed wirh a rare spinal cord disease that left me paralyzed for 10 years. Fast forward.. my sister is currently looking for a job and wanna work in a call center. She's asking me to teach her on how to answer call center interview questions and sabi ko kinalawang na ko 😅😅😅 good thing i found this video that perfectly teaches a lot about call center environment and especially the Q&As! Very nostalgic ang mga interview questions, i remember yung mga time na nag aapply ako.. hehehh.. this video is a great help for those who are just starting to apply for a job in a call center. After watching this, nag watch din ako ng ibang videos here in this youtube channel. I enjoyed watching your videos, kwestyon.. hehe i highly recommend your channel to everyone na naghahanap ng work.. very informative! 😊💖

  • @jovanimontes1961
    @jovanimontes1961 Жыл бұрын

    10 over 10! The advice is so very informtive and very general and so good because it is well explained!

  • @satya-sy7wt
    @satya-sy7wt2 жыл бұрын

    Your communication skill is so much attractive and knowledgable .

  • @Momoxhien.V
    @Momoxhien.V Жыл бұрын

    I got a call from the company I am applying for and they said I can start my training after the holy week. I'm so excited and nervous. After the training, they will decide if I will be going to the next round which is to work full time☺️ Wish me luck! Btw, I've been watching your videos and I would say it gives knowledge to those who are starting their career path in a BPO.

  • @BiniTOTS

    @BiniTOTS

    4 ай бұрын

    Any update??

  • @meikoyokoyama1851
    @meikoyokoyama18513 жыл бұрын

    your voice! your tone! your pitch! your dialect! soo perfect 🙌🏻👌👏👏👏 you are now my new “tedtalk” 😅

  • @aicerdaniel6491
    @aicerdaniel6491 Жыл бұрын

    Hi ate sheena,, for almost a week of listening and watching your video,, i got hired ... Thank you very much

  • @fatmamalayag7254
    @fatmamalayag72546 ай бұрын

    thank you for your tips it really worked and i'm having my final interview tomorrow.

  • @VolleyUpdates
    @VolleyUpdates3 жыл бұрын

    Hi Maam! I am so thankful sa mga videos mo. I am a newbie in Call center industry. I watched all of your tips and thankfully.. Hired napo ako as CSR and will be starting my training on the 29th. God bless po.

  • @Kwestyon

    @Kwestyon

    3 жыл бұрын

    Congrats, Dexter! ❤️ That's so nice to hear!

  • @VolleyUpdates

    @VolleyUpdates

    3 жыл бұрын

    @@Kwestyon thanks sa mga videos mo po. God bless you more!

  • @haniyokokura869
    @haniyokokura8693 жыл бұрын

    I have two years of college education and I want to apply to a bpo company. I just dont have the confidence to pass through the interview. I have low social skills and to top that off I am an introvert with low conversational skills. I dont know what to do at all. Watching these videos should help me but I feel more anxious. Help 😭

  • @idk-es2od

    @idk-es2od

    Жыл бұрын

    Happy eid hope you become better with more confident

  • @mamianjs8048

    @mamianjs8048

    Жыл бұрын

    same of you 😭😭😭

  • @BelenRamoso

    @BelenRamoso

    4 ай бұрын

    Me too

  • @IAM17945
    @IAM179452 жыл бұрын

    So much ideas come up in my mind! Thank you so much

  • @adrianbeltran6451
    @adrianbeltran64512 жыл бұрын

    Thank you so much for this! I just landed a job at a recruitment firm. Will start on Monday. 😄

  • @yssa3488
    @yssa3488Ай бұрын

    i hope i pass my job interviews tomorrow

  • @biancapulido0
    @biancapulido09 ай бұрын

    Appreciation Message: Hi Sheina, your videos are really informative and worth watching especially for us beginners or aspiring call center agents who have no idea how to answer interview questions. As I watched this video it helped me build confidence as I was able to practice what to say and how am I going to deliver my answer to the interview question. ❤ Telecall Institute - Pasig City TCIT Batch 7 (CSS) Trainer Marlon Gray Zaragosa

  • @mrchristian8782
    @mrchristian87822 жыл бұрын

    this really helps me a lot to improve, thank you, Ma'am! God bless

  • @user-pj3uc8gl1n
    @user-pj3uc8gl1n5 ай бұрын

    hi I really admire you how you speak I think im luckyl that when i tried to research regarding call center idea i found your channel

  • @jmfamily392
    @jmfamily3923 жыл бұрын

    You're blooming here😍😍😍love you so much..

  • @francisjeromedolores123
    @francisjeromedolores1233 жыл бұрын

    I'd like to thank you Maam. Because of this channel and of course with the help of your tips of how to construct an answer during an interview, I was able to pass the initial up to final interview. And now, I am on the next process which is the medical examination.. You are really a blessing. And hopefully, you won't stop sharing your knowledge and experiences as a customer service representative. Again, Thank you and God bless! P.S: para sa mga nawawalan ng pag asa, cheer up! Kayang kaya natin to :)

  • @funnytiktokvideos2555

    @funnytiktokvideos2555

    2 жыл бұрын

    wow congrats... 😍😍😍😍

  • @clairesteffanyfrancisco8227

    @clairesteffanyfrancisco8227

    2 жыл бұрын

    Hello san kapo nagapply?

  • @francisjeromedolores123

    @francisjeromedolores123

    Жыл бұрын

    Alorica that time... now nasa Sutherland na po ako :)

  • @juliusrizobonilla5403
    @juliusrizobonilla54032 жыл бұрын

    I watched some videos about the most BPO's common questions .However the most of the time the contents or presentations of those KZread's influencer don't satisfied me because they never worked into call center or really understand that business. The best speech on call center were yours. Really I like you

  • @pattydelavega4231
    @pattydelavega42313 жыл бұрын

    Thank you for you time and guidelines wish me luck tomorrow for an interview with a low self esteem thank you

  • @rizaprana6804
    @rizaprana68043 жыл бұрын

    i wish i could pass my interview even if i am not really good in english language and i dont know if my grammar was wrong or right.. 😭😭 i wish i could be you someday.. ❤❤

  • @genjilalimonsorin3129

    @genjilalimonsorin3129

    3 жыл бұрын

    Can u give us update is you pass the interview?

  • @titojackstv2510

    @titojackstv2510

    2 жыл бұрын

    I feel you

  • @johnleonardoffemaria3089

    @johnleonardoffemaria3089

    2 жыл бұрын

    Same issue. It's hard for to make a sentences to explain my thoughts clearly.

  • @elenamariquit8543

    @elenamariquit8543

    2 жыл бұрын

    I feel you

  • @bored9634

    @bored9634

    2 жыл бұрын

    I feel you.

  • @ioririzada455
    @ioririzada4552 жыл бұрын

    I am aiming for call center job, I only manage to graduate in K-12 program and stoped midway in college amidst the pandemic. I also so don't have a previous job so it's a little difficult to show off what I have haha. But watching this really helped me out a lot especially the fact that this video specified those who doesn't have a work experience but still would be able to answer sublimely because of this. Thank you very much

  • @marygrace3130

    @marygrace3130

    2 жыл бұрын

    thisss

  • @sophiaangelabuenaventura2911
    @sophiaangelabuenaventura2911 Жыл бұрын

    Ma'am your videos are extremely helpful. Thank you for explaining everything in detail.