Best Practices in Project Management: Coping with Conflict

This lecture is brought to you by the CalSouthern School of Business (www.calsouthern.edu/business/) in partnership with the Project Management Institute’s Orange County chapter (www.pmi-oc.org/).
Presenters: Greta Blash and Steve Blash
Description:
Nothing damages a good relationship like a bad conflict. Imagine how much stronger your relationships would be if you really understood what makes people tick-when things are going well and when there is conflict and opposition.
As project managers, we are often faced with difficult situations and must constantly resolve conflicts with our stakeholders or team members. Most of us are conflict averse and want to avoid them-and it’s understandable: what you think is the right way to handle a conflict may be perceived as the wrong way by the other person.
When you choose to have a nice conflict, you’re applying an approach that gets you the results you seek while leaving the relationship stronger and restoring the self-worth of everyone involved. This approach also strengthens relationships by enabling individuals and teams to deploy their individual strengths while enhancing communication, trust, empathy and productive relationships.
Learning Objectives:
Upon completion of the lecture, participants will be able to demonstrate an understanding of:
• A practical approach to managing and preventing conflicts.
• A relational awareness of conflict that yields tangible results while enhancing relationships.
• Ways to identify conflict triggers in oneself and others.
Bios:
Greta Blash is a certified Project Management Institute (PMI) PMP, PMI Agile Certified Practitioner and PMI Professional Business Analyst, and has taught project management, agile business and business analysis certification courses worldwide. She served several vice presidential roles for PMI’s Southern Nevada Chapter. She is the academic outreach liaison for PMI Region 7.
Steve Blash is a senior consultant with Facilitated Methods and is a certified PMI PMP and PMI Agile Certified Practitioner. He possesses exceptional IT technical knowledge, and has extensive project management experience managing large projects. Steve is past president of PMI’s Southern Nevada Chapter.
For more information about the California Southern University School of Business, please visit: www.calsouthern.edu/business

Пікірлер: 38

  • @mamabertha6436
    @mamabertha6436 Жыл бұрын

    Great inspiring discussions about this issue of women and men in management

  • @faissalloussaief4508
    @faissalloussaief45085 жыл бұрын

    Lovely lecture, thank you so much for both professors. Outstanding explanation.

  • @dyaaabbas4090
    @dyaaabbas40902 жыл бұрын

    instead lecture by excellent Experts

  • @mohammedyasinjemal51
    @mohammedyasinjemal512 жыл бұрын

    Thank you, It's very interesting, with a lot of information and experience, Mohammed from Ethiopia

  • @zuzilda
    @zuzilda2 жыл бұрын

    For some reason I feel that there is a conflict between these two. Love the lecture though.

  • @anukemfestus1810
    @anukemfestus18108 жыл бұрын

    Very incisive and engaging delivery. I have benefited immensely.

  • @paxlawcorp
    @paxlawcorp8 жыл бұрын

    Very informative, a lot of information conveyed in a short period of time. It was a great lecture.

  • @carolinemelvin3581
    @carolinemelvin35813 жыл бұрын

    thanks for this practices

  • @augustayarteh7524
    @augustayarteh75244 жыл бұрын

    Brave explanations. Conflict is when misunderstanding take place between two party. What I figure in management is. Conflict can take place with two people who are trying to make things work for any products any one bring up may be one person will agree or not. Professor I am enjoying your teaching so much this morning. I am getting confidence to start up this career in the future for my class. Thanks to both of you. Professional explanations.

  • @cheikhamifaye
    @cheikhamifaye6 жыл бұрын

    Great lecture Greta congratulations!

  • @belayaby1884
    @belayaby18842 жыл бұрын

    Intetestingly Presented!

  • @nietvoorudus5145
    @nietvoorudus51453 жыл бұрын

    Thank you

  • @Mohammad-zv6rl
    @Mohammad-zv6rl8 жыл бұрын

    Thanks from Cal Southern school of Business with such a best lecture Engineer Anwar from united Nation Afghanistan

  • @dam7050
    @dam70508 жыл бұрын

    This presentation will help me a lot. Thank you

  • @bunnyman6321

    @bunnyman6321

    Жыл бұрын

    Do you still use this in your career?

  • @guillaradovicuna9268
    @guillaradovicuna92682 жыл бұрын

    very interesting

  • @sudeepamitra
    @sudeepamitra3 жыл бұрын

    Very Informative ,great conversation !

  • @fredericoquintas840
    @fredericoquintas8403 жыл бұрын

    thank you for your information ,your information so good for me specially in business

  • @sergiotorres3573
    @sergiotorres35733 жыл бұрын

    En medio de las dificultades: estan las oportunidades.

  • @chetanasin9150
    @chetanasin91503 жыл бұрын

    Thanks you very much

  • @chetanasin9150
    @chetanasin91503 жыл бұрын

    Thanks

  • @michaelnbohn9444
    @michaelnbohn94442 жыл бұрын

    A+++++

  • @haileabenbory3333
    @haileabenbory33334 жыл бұрын

    how to download

  • @haridaspisal6812

    @haridaspisal6812

    3 жыл бұрын

    Thank you very much a great lecture

  • @renzocur
    @renzocur3 жыл бұрын

    Ferguson, MO question 👀👀

  • @cleberpaulo2164
    @cleberpaulo2164 Жыл бұрын

    V

  • @onkelbob3267
    @onkelbob32677 жыл бұрын

    Although she is very taky, she is very judgemantal about the other archetypes. This is a characteristic that is not very impartial and appears a bit arrogant to me. In my humble point of view it is not a weakness, but the strength that is most worth aspiring when you actually can give in into a conflict for the sake of peace.

  • @colinking1315
    @colinking13156 жыл бұрын

    Body language from the lady is speaking volumes. Just observe her body language whenever he starts speaking. I think that could be improved to not project the wrong message (i.e that she would rather be the one speaking or that he should hurry up/shut up and get done). Just a little observation. Great points anyway.

  • @JWG-rx8jd
    @JWG-rx8jd2 жыл бұрын

    This was an OK talk, but for me they lost credibility on how they talked about factory workers. They more or less said you have to dumb it down, well that should not be the case and it showed their ignorance to the blue collar worker.

  • @anukemfestus1810
    @anukemfestus18108 жыл бұрын

    Very incisive and engaging delivery. I have benefited immensely.

  • @anukemfestus1810
    @anukemfestus18108 жыл бұрын

    Very incisive and engaging delivery. I have benefited immensely.

  • @anukemfestus1810
    @anukemfestus18108 жыл бұрын

    Very incisive and engaging delivery. I have benefited immensely.