Have you worked retail? Tell me YOUR retail horror stories in the comments!

@helloabbeygrace

5 жыл бұрын

Abbey Howe used to work at Taco Bell don’t even get me started.....

@AbbeyHowe

5 жыл бұрын

I want to hear about it!

@JenTheHealthCoach

5 жыл бұрын

@@helloabbeygrace so did I

@lexie02jones25

5 жыл бұрын

@@helloabbeygrace tell me more, because i work in a grocery store and giiiirrrrllll there's a lot of stuff that happened to me!

@helloabbeygrace

5 жыл бұрын

Lexie02 Jones just terrible terrible customers. Drunk, high, crazy... it felt like a constart circus of freaks... me included honestly 😂😂😂

It's so rude to be on the phone when at the checkout.

@AbbeyHowe

5 жыл бұрын

Martin Stewart RIGHT?!? why do people do this?

@jaceyneubauer4359

5 жыл бұрын

Ya it is I try to avoid anserwing the phone in line but if its important and I what the call is about I try to a step aside ot no harm id there nobody behind but if thwre a line

@libruh1798

5 жыл бұрын

Why? Not like the cashier needs much of my attention. Just scan my shit so I can pay and leave. Literally no words need to be said.

@darquequeen2323

5 жыл бұрын

Mikaila Darling it’s called being polite. You’re dealing with a person, not a machine. Would you like the cashier to be on the phone while “scanning your shit?” Manners seem to be going by the wayside these days.

@whoknowswhocares885

5 жыл бұрын

Not to mention they think it’s perfectly fine to hold up the line until their call is done then finish paying. God I hate them.

The 'Can I speak to a manager' is great when the answer is 'That would be me, and it's still no.'

@AbbeyHowe

5 жыл бұрын

HAHAHAHAHA love it

@tracyleesmith781

4 жыл бұрын

Same😂😂

@mellaoct

3 жыл бұрын

Right???😂

@eazy_hub2804

2 жыл бұрын

Phone stores are different, because we don't have managers lmao only our customer service 😂

The customer is NEVER right.......

@AbbeyHowe

5 жыл бұрын

hear, hear!

@michaelmattson4780

5 жыл бұрын

There may be times when the customer is right, but as a clerk, to say the customer is always right is false doctrine

@phoenixzodiac2614

5 жыл бұрын

Yeah .they will do Drama just to b the right one ..even they destroy the product they will insist it's not a good quality. And wants refund...whahahaha..

@whoknowswhocares885

5 жыл бұрын

Anyone who says they are, they are the morons in this video

@thatskai3070

4 жыл бұрын

Anyone can be right

oh god yes, the "look in the back" is the worst it's not a portal to somewhere with every single item just waiting - it's a room that is a fraction of the size of the shop there is also the customer who will pick something up, change their mind about wanting it, then leave it wherever they are - like i work at a convenience store, and i have found a yogurt by the bread, i have found ice cream down the alcohol aisle - if you don't want it anymore, then put it back, IT ISN'T ROCKET SCIENCE

@AbbeyHowe

5 жыл бұрын

Famedtitan1988 and leaving the ice cream out of the freezer ruins it! 🤦🏻‍♀️ Crazy. And I think it’s so funny to picture like a fantasy portal opening up in the back of a small boutique with every item you could ever want. I want to do a follow up sketch with a green screen or something where we see the “magic portal” in the back

@ravitrageravit

5 жыл бұрын

Eh, "look in the back" doesn't bother me. I usually just do it. I go back, stare at the empty wall, count to 60 and go back out. "Oh, I'm so sorry! We definitely don't have any size 4s in the back. Is there anything else I can get for you or help you with?" I like the myth that there's a big room of crap I have to look through when I'm really just stuffing half my lunch in my gob while I can because I don't get real breaks.

@monamohammad3494

5 жыл бұрын

As a customer that annoys me too. Even when I shop for clothes, when I try something on and don't like I return it immediately to its rack as someone might be just looking for this size. I really feel for shop assistants who have return this pieces back.

@PinkAgaricus

5 жыл бұрын

I think this one really depends on how big the brand is. I had to do a "look in the back" at a store where the display had none in my size left and the associate on the floor told me to go and ask, in my case they did have it in the back. I can see how that behavior is a peeve the smaller the type of store (a small boutique vs a larger store) the smaller the quantity of the items sold in the store where most likely ALL the stuff is on the floor and there really is NONE in the storeroom.

@iuile

5 жыл бұрын

The one I wish I couldn’t believe was finding a half consumed bottle of soda that had been placed back into the cooler when I was opening my lane

I work at American Eagle and I swear, people can be so rude. There was a lady just a few weeks ago that had a return and she had her receipt, but didn’t have the card she bought it with. At AE, if the customer doesn’t have the same card they purchased the item with, we cannot give them the money back of their card. They have to get a gift card. And this lady wasn’t having it. She claimed she had a card that was linked to the same account and she was pissed because I told her I couldn’t do that. She cussed me out in front of my managers and many other customers and told me I was being a pain in the ass. I gave her the giftcard and she stormed out. So upsetting that a grown ass woman acted so childish because I have to follow MY COMPANY’S POLICY

@lollipops15crush76

5 жыл бұрын

American Eagle has a lot of rude difficult customers I also work there too I had the same experience.

@lkb-il8iy

Жыл бұрын

Lol I would have given her a list of my bills that need to be paid and told her those are the bills she’s gonna be responsible for if I get fired for not following company policy 😂

And these kinds of customers are the reason i so desperately want out of retail.. I wish just one day a year (or maybe a week) retail workers could talk to customers how we want rather than how we have to.

@rashidaguest9175

5 жыл бұрын

Amen sister!!!

@samyboynton6129

5 жыл бұрын

The Purge: Retail Workers Unite where retail workers speak their minds for one day a year. I would watch that movie.

@AbbeyHowe

5 жыл бұрын

HAHAHA such a good idea. new video, maybe?

@samyboynton6129

5 жыл бұрын

@@AbbeyHowe That would be a great idea for a video, Abbey. :)

@Blackmetalmusicguru

5 жыл бұрын

working around people just sucks.

I worked for three years at a local grocery store, and this one woman always came and PILED her cart. The main cart was more than full, the baby seat was full, she even grabbed a hand carrier, stuck it under the cart, and filled that too. Mountains of groceries. She then requested double paper bags (which are a pain to put together), and also a LIST of bagging requirements. Then, and I kid you not, I wouldn't even be done emptying the main part of the cart when this lady tells me that she is over budget. We have to dig around in the bags to find the specific thing that she no longer needs, and then some poor soul has to go and return ALL those groceries.

@AbbeyHowe

5 жыл бұрын

Brittany P WOAH 🤯

@MSG-th1pv

5 жыл бұрын

Been working in retail for 11 years - these past 3 years as a cashier - omg I experience that almost on a daily basis. Wish that customers use a calculator to add up their groceries as they shop then they’ll know when to stop loading stuff onto their cart. But, no, not ever the case. At checkout, once over budget, you go through the process of deleting products off the transaction until you reach an amount just below the budget. Frustrating for both the cashier and the long lines behind. Be courteous and considerate, people.

@sketchygarden

5 жыл бұрын

I know of a lot of cases like these, I wish at some point we could tell them to fuck off.

@chickennugget6233

5 жыл бұрын

What IS that about?! I've had someone do that too!! They fill to a ridiculous amount but end up having to put more than half of it back. I understand things happen, but there are chronic people who do this! Can't you find your balance before you come in? When you're struggling you always know your balance. I think these people are just totally out of touch...

@tinahaller3295

5 жыл бұрын

@@MSG-th1pv Yes! at least once a week this happens. Can't afford it don't put it in your cart.

The phone convo is bringing me flash backs to a lady who wanted to be served and slammed her items on the counter and turned away to have her phone convo. I decided to serve other customers as it was clear that she had completely turned away and half way through she rudely says aren’t you going to serve me, told her that I’ll serve you once you get off your phone. Such attitude and entitlement she had the whole way through.

@AbbeyHowe

5 жыл бұрын

Stephanie Hazell I seriously do not understand when people treat other people that way. I think it’s a power dynamic that some can’t help exploiting.

@elarhy

5 жыл бұрын

A few years back i worked as a nail tecnician. This girl gave me 1 hand, the other on her phone..45 minuted later 1 hand Is done, and the other not even started, she finished her call and Is angry because i havent finished.... during the call when i requested her other hand to start working (several times) she'd swat at me for interupting the call and then ignore me...

I've worked at Panera Bread for 5 years and I've been yelled at for the radio speakers playing a country song, there being broccoli in the broccoli cheddar soup, for charging someone for avocado, extra pieces of baguettes, chips, etc. While working register one day, a woman took the time to count through a lot of change only for it to be in a foreign currency.. I didn't really know what to do. The amount of people who walk behind the Employees Only counter where we make the food is crazy and a health hazard, but get mad when we tell them to leave. People will eat their whole sandwich except for a bite and be like "This wasn't made right, I want a new one". Some people even order their food to-go, then say they wanted to eat it here, but refuse to give us their bag back so we can put it on a plate and stand there until we make them extra free food. I never knew there were people like this in the world until I worked there. I used to like people before I worked in food service, now I even keep my head down while walking on the street cause I don't want to deal with anyone

@AbbeyHowe

5 жыл бұрын

Victoria Neely *gasp* That’s a LOT! I used to go to Panera weekly in college because they let us camp out for hours while we studied and nurses our free refills on coffee. I’m so sorry you had that experience there!!

@greenneely

5 жыл бұрын

@@AbbeyHowe oh yeah I like the people who come there to do work cause they don't dirty up tables and are nice :) there are a lot of customers who do make it a very nice place, I wish everyone was like that haha

@JenTheHealthCoach

5 жыл бұрын

I also work in the fast food industry. Customers can be annoying sometimes. I've also got people who got angry about their sandwich not being made right. I'm like, "really? It's just a sandwich". People are so weird. I can see that some people are allergic to some of the veggies and why they say not to put them on the sandwich, but if they don't want it on because they just don't like it, they can just pick it off. I also hate when people don't read the menu.

@greenneely

5 жыл бұрын

@@JenTheHealthCoach Exactly, like sometimes its just so busy and we've already been having a bad day and a mix up could have happened, or it was just a totally random mistake, but don't come at my first child cause there were 2 less wonton strips on your salad than you would have preferred lol

@natoriamorris1566

5 жыл бұрын

Girlllll you are not lying! I’ve been working at Panera for 3 years and I just started H&M 🙄😭

When I worked retail and someone was on the phone while checking out, I would treat them like they treated me: invisible. I wouldn’t say a word. No “hi” no “how are you today?”... nothing. Then when they went to pay and swiped the card credit when it was meant to be debit... oh well not my fault. Should’ve spoke up and put the phone conversation on hold for a minute🤷🏼‍♂️

@AbbeyHowe

5 жыл бұрын

ugh, so annoying!!!

@agentsmith9858

4 жыл бұрын

In which country the employees ask _"how are you today?"_ i wanna go there lol Where i live they just say good morning/good day/good evening and that's not always like that, sometimes they even say nothing haha

@i-dont-carewho-you-are3492

4 жыл бұрын

I ignore them too. When they ask me why, I always smile and say: "I didn't want to interrupt your Phone call, that would be rude."

@goldn909

4 жыл бұрын

Exactly, don’t get mad when you have a bigger charge than expected when you don’t pay attention

@loversoffeminity1737

3 жыл бұрын

@@agentsmith9858 American retail companies say employees must greet customers with lines such as “Hello, how are you?” or “Hello how are you doing today?” etc..

I hate when they ask "Does this come in any other color besides black?" and i say "No just black" and they ask "Does it come in blue?" .....uh did I not JUST SAY ONLY BLACK DAMMIT!!

@AbbeyHowe

5 жыл бұрын

WHY CAN'T THEY LISTEN?? HAHA

@tracyleesmith781

4 жыл бұрын

Here's the thing....Im hearing impaired & I get this all the time at my job. They just dont like what they hear. So, I told them, do u want to borrow my hearing aid to hear me better? 🙄

Omg I laughed so hard at “What happened to the customer is always right? I think it died at Gina’s bachelorette party.” I have personally never worked in retail but have been behind people like this in line. I certainly feel for the people in retail that have to deal with these kinds of people everyday.

@AbbeyHowe

5 жыл бұрын

Abigail Jones that’s my fave line too 😍

@tinahaller3295

5 жыл бұрын

You haven't died until you've worked retail. You will discover a new level of loathing.

@TheRedKnight101

5 жыл бұрын

The customer is right about what they want to buy not about store policy.

@QueenStylin

4 жыл бұрын

To be honest I never knew this was an issue. (Phone talking) I am the gal on the phone. Next time I'll hang up or finish transaction before continuing convo.

@curtisdrummerellerbe9544

4 жыл бұрын

QueenStylin Honestly as a retail worker we think it’s rude because were trying to serve you we may have questions that are store policy questions that we have to ask our guest or customers and we can’t do that if you’re on the phone and we’re just trying to make a great experience but at least holding conversations you won’t believe how many dreadful times people have complain to corporate that no one was top two or no one was holding a conversation with them they weren’t communicating with me etc. etc. etc. and so because of that we are trying to be extra polite and very helpful to our guest and customers whether it’s a grocery store or apparel store. They expect us to give great outstanding customer service but what about service from the customers they should treat us with respect as well because we’re trying to do our job and the job that I work at their certain questions that I have to ask that’s a mandatory when I check them out and it’s hard for me to ask those questions so they won’t miss out if they are on the phone it’s just called being polite it’s not necessarily a rule but it’s just common decency respect people’s jobs basically is what I’m saying

I worked in retail bookstores for several years. My worst customers were the ones who had the title of the book wrong (usually of a fairly popular/famous book), but absolutely refused to believe they were wrong and treated ME like the idiot for not knowing the book they were talking about. Customer: Ummm....I'm looking for 'To Kill a Mockingjay'. Me: Oh. Ummm, do you mean 'To Kill a Mockingbird'? Customer: I'm pretty sure it is 'To Kill a Mockinjay'. Me: Mockingjays are actually a made up bird from Hunger Games. Are you looking for the third book of the Hunger Games series or is this from a required reading list or something? Customer: Yeah, my 8th grader has to read it. Me: Pretty sure it is 'To Kill A Mockingbird' then. We have it right... Customer: NO! You are wrong. I looked at the title before I came. Don't you have all the school's required reading lists or something? This is ridiculous. Me: We actually do have some school reading lists. What school? Oh here it is. 8th grade. Yup. 'To Kill a Mockingbird'. Customer: I'm going home to double-check. Me: Okay. Have a nice day.

People who work handling customera’ money deserve a Nobel peace prize for patience and resisting the urge to punch someone in the face

@AbbeyHowe

5 жыл бұрын

AGREED.

Once you have worked in customer service, you start to respect people in this line of work.

@AbbeyHowe

5 жыл бұрын

so true!

oh good god. i once had a friend that would do variations of "the drop." she'd walk around with items and then decide she didn't want them and just put them back wherever. if it fell on the floor she'd just leave it. i'd tell her to put things back right, that the employees don't need to deal with her shit, and she would respond "i don't care. it's their job." it drove me insane. we're not friends anymore lol

@AbbeyHowe

5 жыл бұрын

good call on that friendship. LOL

The check the back one is the one that rings most true for me. Customers seem to think that there is a whole bigger store back there. I never bothered argue in the end, I used to just go back there, have a little chat with colleagues or fill out some paperwork or eat, and then go back out like, "No, I'm so sorry."

@AbbeyHowe

5 жыл бұрын

I know!! they really think it's a magical land where all of the products live!!

@seanhartnett79

3 жыл бұрын

Me as well. Can I get some TP bounty brand? I said no it isn’t in the back. So I went back 3 times, sat there for like 2 minutes and came back.

In a court of law working in retail is referred to as ‘justifiable homicide’.

@AbbeyHowe

5 жыл бұрын

hahahahaha so true

@beccalyn9196

5 жыл бұрын

😂😂😂

@tishworkinprogress1849

5 жыл бұрын

Haha!

@rashidaguest9175

5 жыл бұрын

If it is!?!? It's on!!

I hate when I'm clearly on break, the uniform is off, and I am walking to the back of the store, lunch in hand, and someone asks "um excuse me you work here right? "I'm on my break." "Where's the peanut butter? " "I'm on my break but Customer service is under the green light down this aisle. They can help you... because I'm on my break." "It will only take a moment, is the peanut butter down this aisle? ".... I....sure."

@AbbeyHowe

5 жыл бұрын

this is so real and so sad.

@esppupsnkits4560

5 жыл бұрын

That’s definitely one I try not to do too much. I always feel bad even after learning someone is on break

@Blackmetalmusicguru

5 жыл бұрын

thats annoying trust me they tend to think you live there. im not helping you on my break dude. no

@beckygould7509

4 жыл бұрын

Many places have rules against working on break or off the clock. We have a set amount of time for breaks and if you’re late coming back you can get in trouble. Besides the employee deserves to be paid for their work

@Polikaize

Жыл бұрын

i would just straight out say "no, I don't work here" after a couple encounters like this.

There’s a place in hell for customers returning clothing they’ve already worn

@AbbeyHowe

4 жыл бұрын

amen

Just came across this video. Great Work. I work at Walmart and I swear I hate my life every freaking second when I am inside that store. There was this one customer who was probably in her 40-50s. She bought this alcohol that requires me to enter age no matter how old a customer is. When I asked her for ID she was like, “Are you kidding me ? Don’t you have eyes. My hair is white. I have wrinkles. You brainless idiot. Can’t you see I am over 40. Idiot.” There was big line of customers and I felt so embarrassed. I swear i could not control my tears. I also hate customers who gives you extra change when the transaction is done. Like dude it’s done. I now can’t accept your extra coins just to give you perfect cash. They leave bathrooms a mess. Like seriously the guy who cleans the bathroom is my friend. Just imagine what goes through him when he has to clean that mess. Walmart has this spinning things for bags and kids keep spinning them all the time. I have to put stuffs in the bag and the parents won’t say anything either. When they spin the thing, it keeps hitting my elbow and man it hurts. Wish customer knew we are humans, we have life and we have emotions.

@AbbeyHowe

5 жыл бұрын

That sounds *awful*. Sometimes, when I walk into a Walmart, I feel really sad. It's the vibe in there. And I can't believe that woman treated you that way. It's the law when someone is purchasing alcohol! Thank you for sharing your story.

@echomonstera

4 жыл бұрын

I work at Walmart too. I'm not allowed to sell alcohol (laws) so I have to call csm over everytime someone wants alcohol, not that it's a problem. It does become a problem when the customer becomes impatient and starts yelling at me for it.

Parents are the worst. We had those who would let their children run riot filling up their own trolleys that were never intended to be purchased just so mum could shop in peace. Or the parents who see their child destroy an item (shake up a dessert for example, it won't affect the taste but others will no longer buy it) and then make their child run and swap it for a perfect one.

The customer is always right is the biggest bullsh** you'll ever hear in your entire career, wherever you work

@AbbeyHowe

5 жыл бұрын

PREACH

This is all so true ...and I hate when the customer in front takes 10mins to find her purse and then slowly counts out change ..

@AbbeyHowe

5 жыл бұрын

penny by penny by penny... etc.

@christopherpowell1483

5 жыл бұрын

TERRY. W you do get paid to wait on them right. My wife works in retail and she dealt with them and didn’t ever complain. If you hate it then find another type of employment.

@kaelynsynna2428

4 жыл бұрын

I did that once, it was so embarrassing... I’m so sorry to that one chick-fil-a worker, I was 14 at the time and has some social anxiety because my parents said now since I’m old enough I can walk to chick-fil-a and pay for my own stuff..

The belief that the customer is always right is a blasphemous heresy

@AbbeyHowe

5 жыл бұрын

TRUER WORDS WERE NEVER SPOKEN

@michaelmattson4780

5 жыл бұрын

Speaking like a religious person. A cool idea if you work say in a big store that will be packed on Boxing Day: To not accept any returns. To go get the traffic out of the store. Especially no returns without a receipt

The customers that get on my nerves is the ones that bring a jillion items into the fitting rooms and they just throw items on the floor “expecting” workers to clean it up for them. Seriously I work retail for years and I shop as a customer myself and it really hurts me to see how disrespectful people can be towards retail staff. Honestly the rack is right outside! It doesn’t hurt to have some courtesy to put it BACK where you found it! And the customers that complain about things I cannot change. The price, the sale at the time, what coupons are excluded from what.... The list goes on. You would think that some people would know that a regular sales associate with no say in how the store functions can’t do anything about it right? But no they expect you to call over a manager only for the manager to tell them the exact thing the associate just said. Seriously, there should be no reason why customers should be rude to retail workers. They deal with so much pressure on a daily basis and customer service is a very mentally stressful job. The more considerate you can be with a retail worker, the better service you will get. It never hurts to be polite. If you’re one of those rude customers chances are you’ve never worked retail or a customer service job in your life.

@AbbeyHowe

5 жыл бұрын

Tina Ho agreed. The more considerate you are, the better you will be treated. And also, we should all be kind to one another!

@andrewross5586

5 жыл бұрын

Hi Abbey I worked at a grocery store and you get a variety of different types of people and you can't tell them that you're annoyed with them.

@AbbeyHowe

5 жыл бұрын

Andrew Ross hi Andrew! 👋🏼 I understand. You gotta keep that customer service attitude. That’s why I make these videos! To blow off some steam!

@SuperTRICKst3r

5 жыл бұрын

OMG I work in mid-luxury, and it always blows my mind how people do this! They just throw a $500 sweater on the floor. We have this crazy customer that always comes in chewing something and smacking her mouth, and she is so bad for this. There is just a pile of clothes on the fitting room floor when she is done, and she doesn't end up buying anything.

I love it when they tell me to check in the back. Gives me a reason to take a 5min break.

@AbbeyHowe

5 жыл бұрын

yesss time to stare at my phone and eat a snack

my daughter came to me after her first day of working retail and said mom remember those stories you told me about customers and I thought you were exaggerating? you weren't. 10 years in retail I told her all kinds of stories.

@AbbeyHowe

5 жыл бұрын

that's so funny. can you share any stories with me? i'm thinking about making a sequel to this video. My email is howefunnybiz@gmail.com or you can just share in the comments.

"what happened to the customer's always right?" *i think it died at Gina's bachelorette party*

@AbbeyHowe

5 жыл бұрын

HAHAHAHA. my favorite line

@Joshua_Jaguar

4 жыл бұрын

It's fun when there's a chance to say something like that back to the customer lol

I had a customer who thought he knew every rule for the drugstore because he worked there before we even had digital cash registers. He would say stuff like "You are supposed to give every customer a bag whether they want one or not." & "Only managers can do price checks." Neither of the two examples are true anymore, but he doesn't back down. He also thinks that I'm as dumb as a box of rocks, and that the cheap items are crap. Nevermind there's a hundred percent money back guarantee on our generics.

@AbbeyHowe

5 жыл бұрын

Wow! That's so funny. It sounds like he misses working there, haha!

@mcewenca

5 жыл бұрын

Patrick Leeming ex employees are the worst. I had a guy come in and unannounced and plain clothed (we wear uniforms) walked behind the counter and demanded that I log in to the computer so he could check something. I refused and he got angry saying that he used to work there and he needed to check something, I said I don’t care and I don’t know who you are and I’m not using my login to give you access to our computer. Turns out he was a disgruntled ex employee who was locked in a law suit with our company and wanted to get information from our internal files.

@patrickleeming477

5 жыл бұрын

@@mcewenca Good thing he was not a regular! That customers above was until we remodeled the store a year ago.

Oh my gosh, this both was spot on and had me laughing. I worked in retail management for 25 years, and, girl, do I have stories. One thing I can say is PEOPLE GET OFF THE PHONE when you go to the cash wrap to pay for your items. It's so incredibly rude to the person behind the counter. Give them the same respect and curtousy you would want. And stop going into a stores 5 minutes before closing for "just a minute to look" and hold that person back from their closing duties for 30 or more minutes. Those people have a time limit to be out of that store, there are a million things to do, and they have been on their feet for hours. Btw, I'm out of retail now, hallelujah lol. And I always try to be a good, thankful, respectful customer after all my years in retail.

@AbbeyHowe

5 жыл бұрын

when I worked as a server at a restaurant, groups of people would come in like 15 mins before close. it was so annoying. they would often stay wayyyyy beyond closing and act so entitled to the space even though the kitchen was closed and we were clearly supposed to be off the clock.

@michaelmattson4780

5 жыл бұрын

We need cellphone jammers to cut the customer's call off. (If only they were legal)

@beckygould7509

4 жыл бұрын

I used to be a deli clerk. People would walk in the store a half hour or less before closing. Then would walk around until after closing when we were supposed be cleaning up and demand to be served!!

I worked a few retail jobs while I was in college, but my first, and the worst, was Robinson's-May. This was already an upscale store in an upscale area, and I worked in an expensive department. I kid you not, 99.9% of the customers were rude, snobbish, entitled people, who thought they were better than me. I had one lady who was on her phone when she reached the register. She was just talking away, and didn't even acknowledge that I greeted her. I proceed to ring her up and when I try to tell her the total, she holds her hand up, clearly telling me to be quiet because she was on the phone. I wasn't having it, and in a raised voice, (not shouting, just louder than I needed to be), I gave her the total. She finally stopped talking on the phone, and looked at me as if she couldn't believe I would interrupt her oh-so-important conversation. I merely smiled back at her politely as she handed over her credit card.

Whenever I got a person on the phone at checkout I just talk super loud. If they don’t answer I just start doing what I want? DO YOU WANT A BAG no answer Nope not getting one DO YOU HAVE A REWARDS CARD, THESE ITEMS ARE ON SALE WITH A CARD no answer No sales for youuu I had a man one time come in and say “Do you have that stuff for under your eyes” “.....what does it do” “Like cover stuff up” “......likeeee makeup” “No” “Okay then.... like skin care” “Yeah sure, like a cream” “Okayyy....” *walks over to an AISLE of skin care and endless options for under eyes “Do you have a brand in mind” “No” “Okay... have you used a certain product before” “No” “.....okay soooooo what is the under eye cream for” “FOR PUTTING UNDER MY EYES” *me getting irritated, I start grabbing random things and handing them to him “This ones for puffiness, this is for wrinkles, this is for bags, this is for crows feet, this is for dark circles” “I just need something for my eyes” “....... okay this says under eyes, here ya go” *me running away as fast as possible

@AbbeyHowe

5 жыл бұрын

Gabi Marie 😂😂😂 dying ! This is so funny and also awful

@tiffanyallen731

5 жыл бұрын

I did that too, when I worked in retail! Just talk loudly over their phone conversation and make them listen!

More like: “That’s fine, they’ll be waiting here for you when you come back.” Because the stuff won’t be returned without you here.

@AbbeyHowe

5 жыл бұрын

Buck Clegg haha a good response!

@jnorman20

5 жыл бұрын

That drives me nuts when people walk away to shop while returning something....umm hello? I need some info, why it's being returned, your signature, and do you actually want the money back? Literally the entire return cannot be done if you leave the counter!! Stay here!! Lol.

"Did you find everything okay?"is not a question that i want any answer other than "yes, thank you" or "no i was wondering if you could help me find/with ___". If you just say "no" and look at me im gonna say "ok" and start silently checking out your items. If you arent gonna tell me what it is then it must not have been that important.

@AbbeyHowe

5 жыл бұрын

dakota root_ 😂😂😂

I was fairly new at a retail job and was having trouble running a lady’s card, so she was getting frustrated with me. I asked a co-worker for help, and she said, “Just press F6.” As I’m looking for the button, the customer says, “DID YOU NOT HEAR HER? SHE SAID PRESS F6.” I’m standing there like, “Oh. Do you want to clock in since you know how to run this shit?” 🙃 Another lady tried to return clothes that were clearly worn (dirty) and missing tags, so I told her we couldn’t accept them. She began to cuss me out and say, “Well, I don’t have a need for them anymore, so what the FUCK am I supposed to do with them!?” ... Lady, I don’t care what you do with them, I just know you’re not getting your money back for these musty clothes. 😐 And if the return date has passed, tags are missing, or they don’t have their receipt, I explain our return policy to them which results in them storming out and yelling, “I am NEVER shopping here again, you’ve just lost a customer!!” This isn’t a tiny ass boutique, this is a corporate retailer. Losing one customer who spends an average $22 doesn’t mean shit. 😂

@AbbeyHowe

5 жыл бұрын

hahahahahhaha

@jasondyrkacz8270

3 жыл бұрын

I propose all businesses have a doggy door for customers who claim they won't be back but do it anyway.

Unpopular opinion: I actually don't mind when someone is on the phone while checking out. Just pay the total and leave.

@AbbeyHowe

5 жыл бұрын

I could see that...

As an employee: I dont care for just looking the rest are annoying. And as a customer I don't like upsetting an staff member!

@AbbeyHowe

5 жыл бұрын

same!

I do sometimes tell people that I'm just browsing when they try to help, even if I plan to buy, but only because it makes me very uncomfortable to talk to people whom I don't know. I'm never as rude as that though

@AbbeyHowe

5 жыл бұрын

yeah, that's the thing. saying "i'm just looking" isn't bad. it's being super rude about it!

I'm a jeweler at a (mostly) clothing retail store. I had a customer notice how I walked around the counters and stated: Customer: "Oh, you have polio?!" Me: "No, ma'am, I have cerebral palsy. I was born this way." Customer: "My brother has polio, and he walks just like you do. You MUST have polio!" Me: "..." (Cerebral Palsy is caused by brain damage. Polio is caused by a virus.)

@AbbeyHowe

5 жыл бұрын

How rude! Sorry this happened to you.

@brittanyg533

5 жыл бұрын

@@AbbeyHowe Nah, it's fine. I'll usually tell people I fell off a mountain and survived when they're nosy about my condition!

@tayyabarajgarah3344

5 жыл бұрын

I have a medical condition too with tremors for my hands so when customers piss me off or stress me out. My hands are more noticeable and people ask “Are you cold?” And I say yes so they can shut up

Where did the cat go when it lost it’s tail? To the retail store!

@AbbeyHowe

5 жыл бұрын

LOLOLOLOL

@swasia

5 жыл бұрын

Hahaha yesss

I work at a certain coupon-happy store where all of our coupons are sent out daily via email, are online, and through fliers. And yet, almost none of my customers come to the register with their coupons ready, even if they've been standing in line for 5+ minutes because every other jerk in front of them has done the same thing. So then they have to pull their phone oooout, dig through their email to find that, whoops, guess they deleted it! Then make me guide them through the process of finding it on the website. And, lo and behold, it won't apply anyways because the coupons don't work on sale priced items and people don't bother to read. If people just a) read the print on the coupon and b) read sale signs, I could move customers through my line twice as fast.

@janicecrosby1986

5 жыл бұрын

I know, right? umpteen ways to get coupons and they don't think to try it til they get to the register! Seriously, people!

"how much is this/are these?" dude the price tag is literally on the product. big enough that if you were 4 blocks away you'd be able to read. "do you have this product in the store?" no. they're all out here. "could you loo-" I SAID - THEY'RE ALL OUT HERE IF YOU CAN'T FIND IT, IT'S SOLD OUT! "could you lower the price of this product?" Do I look like I'm in charge of anything besides checking you out?

@AbbeyHowe

5 жыл бұрын

these are good! I'm going to put them in the next sketch about retail customers! :))

I work retail and all of this are 💯% accurate! For all customers now, I say, "Hi welcome in. How are you doing today?", I kid you not more then half reply with "I'm just looking." So I've started to reply with, "Oh that's fine, but I was asking how you were doing today." It is so hilarious to see the dumbfounded look on their faces when they realize they made themselves look like idiots, because they assumed what I said instead of listening.

@AbbeyHowe

5 жыл бұрын

Thanks Marie!

@heatherm.2805

5 жыл бұрын

@@AbbeyHowe You're welcome! Can't wait to see what's next! 🤣

@lovingdreaming5790

4 жыл бұрын

I do this too!

The. Stare. I FREAKING hate when a customer asks you for something that doesn’t even exist and then just STARES AT YOU. Like no and I can’t just whip it into existence.

@AbbeyHowe

4 жыл бұрын

LOL

What I do on no6, after knowing it's not back there is go to the back and stand for a few minutes, then turn around and come back out saying we're out. Beats having a mindless argument with the customer after you literally have no inventory of it in the back. I've been working in retail 20 years. I've seen it all. One time me and my husband was at a grocery store, not Walmart, and a customer was complaining to the produce help that the bananas are cheaper at Walmart. And the poor guy is just steadily shaking his head. He's just the help. He's not management. Nothing he can do about it. If the store doesn't compare prices, go where you know it's cheaper. After she left, me and my husband had walked up to the guy and told him it's OK. That we were both Produce Managers and go through that same thing nearly every day. This guy actually gave a sigh of relief and told us. "Thank you"

@AbbeyHowe

5 жыл бұрын

I love your “check in the back” strategy. Thanks for sharing your wisdom with us!

What baffles me is when a customer looks you dead in the eye and places the product that they were looking at in the wrong spot.

I remember this place i use to work many moons ago their was a polish customer with three bags full of items to try on and lierally dumped them all infront of me. You could only take 2 items at a time into the changing rooms She took two and every 5 mins she would emerge and ask for two more items while giving me the ones she had used. It was really busy and their was just me on the tills. After about an hour and a half trying on everything she dumbed on my desk she settled with one of the cheapest t shirts and even had the cheek to ask for a student discount which we didnt offer. After she had left i turned around to notice something.......every single item she handed back to me.......was inside out 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡💀💀💀💀💀💀💀💀

@AbbeyHowe

5 жыл бұрын

ugh, so annoying!

@MegaJacko4

5 жыл бұрын

@@AbbeyHowe im so glad you understand 😭😭

One time during the holidays, I was asked to check in the back, the lady I helped was almost as bad as the one portrayed in your video. So I politely told her, "Ma'am we don't have a workshop in the back, the merchandise isn't made in store." I could tell she was shocked, her face went blank for a moment and she walked away. I thought for sure she would make a complaint, but no, I was never notified by a manager. 😂 I felt bad, but it felt great at the same time.

@AbbeyHowe

5 жыл бұрын

hahaha what a great response!

@tayyabarajgarah3344

5 жыл бұрын

James Belkin “If we had something in the back, don’t you think we would put it in the front?” I would say that.. but your answer is better next time I wanna be petty

@smileitsjustagame2937

5 жыл бұрын

I think she had some kind of epiphany. Shes not the "let me see your manager" type any more.

What I hate the most; One: Them: "Excuse me. Do you know where *insert item that is in the side of the store I don't work in.* Me: "No. But I can find someone in the area who does-" Them: "You work here. That means you should know exactly where everything is, right?" Me: *Internally screaming* Two: Me: *Working in sporting goods area checking out ammunition* Customer leaves with a small bag. *New Customer rolls in with a buggy full of groceries and a thousand items.* Them: "Can I check out here?" Me: "Sorry. I wish I could but I-" Them: "But I saw you rung him out." Me: "Yes. But it's for sporting goo-" Them: "Then why can't I be checked out?" Me: "I don't have enough bags for so many items. Nor do I have a scale for your produce-" Them: "This is so inconsiderate. I want to see a manager." Me: ...

@AbbeyHowe

5 жыл бұрын

hahahaha these are gold

Don’t forget when you scan something and it didn’t go through or forgot to scan that item.. Customer: “I guess it means it’s for free.” ... no Barbara it’s not.

@AbbeyHowe

5 жыл бұрын

C'mon Barbara!

@jnorman20

5 жыл бұрын

I HATE THIS COMMENT. Like yeah I haven't heard that one 40 times already today!

@sean6077

5 жыл бұрын

every goddamn time! and i mean, EVERY goddamn time. maybe next time i'll just say, "nope, not free. but since it didn't scan you'll need to go get another one so i can scan it." even though i know it would scan on the second try. just seeing them having to walking to wherever the item was to get another one would be a small victory for me. i really am genuinely nice to customers. but after a while they act like they're the fist person to EVER make that joke; even when it's been the same customer making it....to me....twice within a week. and they always give that dumb-ass little laugh like it was the funniest pun in the world. yeah, 'cause i've never heard that one before.

Then there's the cafe customer who picks up the food, settles the children at the table, fetches cutlery and generally settles in before remembering to come and pay, while I stand there waiting behind the counter like a wally.

Can this be a regular series?? Lol

@AbbeyHowe

5 жыл бұрын

It's in the works!

I once worked at Bath and Body Works. Now the thing is, customers almost always buy tons of stuff. Bags and bags, especially around the holidays. With each purchase, we give out coupons for their next purchase. I once processed a lady's entire transaction, and then placed the coupon in the bag. Her husband asked what it was, I explained it. He then told his wife to return EVERYTHING they just bought, and buy it again for the 10% off or whatever they could get. She clearly just wanted to leave, but her husband insisted. So, with a long line snaking down the aisle, she returned, then bought everything again with her coupon. I was so impressed by her husband's lack of shame and thrifty-ness that I was almost not annoyed. Almost.

@AbbeyHowe

5 жыл бұрын

noooooooo this is awful. (but also, I would be impressed by the thriftiness as well.)

I’m pretty sure customers think that the backroom is a magical place containing large amounts of excess stock as far as the eye can see, when all it is is a dingy room with maybe 2 to 3 boxes of excess stock and a breakroom.

@AbbeyHowe

4 жыл бұрын

seriously!!!

The cell phone person is eventually going to cause "please shut off your phone so we can serve you better", like in hospitals. Another annoyance are customers that take something they want and move it somewhere else so no one can find it, but them. I just feel like going there after the person walks off (to probably do it again somewhere else) and putting it back where it belongs. I know you're trying to save that, but that is kind of rude. That is annoying also being a fellow shopper.

@AbbeyHowe

5 жыл бұрын

I've totally done that. Whoops!

I had someone try to pay by card, but it wouldn’t swipe. Their card looked like it literally caught on fire. The card was burnt, the chip was discolored and parts were missing, the magnetic strip was scratched and the numbers were melted and barely readable when i had to type the numbers in. The card was literally destroyed. His response when his card wouldn’t work: *Maybe it’s the chip* like Sir. 😐

@AbbeyHowe

5 жыл бұрын

hahahaha I love that

You know that feel when you're looking the customer in their eyes and they're looking at you. You say "Hi, how can I help you" and they turn their head and just walk past you. Then after a minute or so they come and ask for help.

@AbbeyHowe

5 жыл бұрын

LOL. yep.

If I say I'm just looking, please believe I'll let you know when I'm ready. Being asked 3x in less than 5 min. Is annoying AF. AND don't follow me

@Flaminstarwarsguy851

5 жыл бұрын

Well, many companies mandate that employees ask every customer if he/she needs assistance as a way to boost sales and/or make it seem as though the company cares about its customers. We know that you don't need our help but our job requires us to ask so there's nothing else for us to say.

@Lola-di8fq

5 жыл бұрын

I know when I worked retail we had to acknowledge patrons to make them aware we see them👀 so they won't be so quick to steal. I guess it has always stuck with me

@hayllistanley7570

5 жыл бұрын

Haha seems like you've never worked retail... We HAVE to ask if you are "finding everything all right" because that's our job and if we don't do it we can get in trouble.... That's like you not ringing someone up at McDonald's even though you need to... Luckly I'm mainly cashier

@princesslulu5795

5 жыл бұрын

Haylli Stanley that’s why I always do my best to keep my cool around sales associates. Most of the time they’re very polite and not a problem at all

@jnorman20

5 жыл бұрын

I work retail and agree with this! I don't mind being asked once, I realize that's required/ trying to be helpful. But I don't need every employee working that day to ask me in a span of 45 seconds. Back off! One of my favorite stores I usually end up leaving before I'm done browsing because I get annoyed by the employees. I know it's the company policy but it drives me nuts

Literally today a customer: "Will you give me a discount because I'm buying so many things?" Me: "Sorry, we don't have any discounts like that." She: "So you will not give me a discount?!" Me: "Sorry, we don't have any discounts like that here." She: "Just give me a discount anyway." Me: "Sorry, it's not possible." She (blabbering about how rude I am and how unfair this is): "We drove so long to get here and you are telling me, you are not even going to give me a discount?!" Me: "Sorry, there is no way for me to create a discount, I don't own the store I just work here." She: "But like you can give me something for free, right?! What about this?" Me (internally screaming and wanting to murder her on the spot) Normally, I would probably just ignore it but it was afternoon after five days at work, I didn't sleep much during the whole week and I forgot my lunch at home, so I was starving. Also, she obviously didn't need a discount considering how many stuff she could afford to buy.

@AbbeyHowe

5 жыл бұрын

Where do you work? This is so strange for that customer to freak out about!!

I’ve had customers get upset with me for not having their size. The eye roll huff and puff. We have a option where we can order it and it get delivered to your house for free shipping, and they get even more upset and go “ well if that was the case I could’ve just ordered it myself” 😑 I’m trying to help you here and you have an attitude not my problem we don’t have your size

@AbbeyHowe

5 жыл бұрын

so annoying!

"What happened to the customer's always right?!" "I think it died at Gina's Bacholrette party." Love it!

@AbbeyHowe

5 жыл бұрын

it totally did LOL

I work at a drug store. There is a customer that always asks what everything costs despite everything being labeled on the shelf. I always have to call out for help when she gets in line because she takes forever to decide if she wants it and won't let others come in front of her. Unfortunately she is a regular.

@AbbeyHowe

5 жыл бұрын

Ugh, that sucks!

Personally, I strongly believe that EVERYONE should be required to work retail...especially at that particular time of the year. Not meaning to make this a form of punishment for them (although that has crossed my mind a few times), but to simply (and hopefully) provide them with some understanding regarding what retail workers are subjected to on a regular. I realize this may be somewhat idealistic, but the customers who showed me the most empathy were people who had actually worked retail in the past. They could truly feel the pain.

@AbbeyHowe

4 жыл бұрын

AGREED!!! THUMBS UP X1000

When they say look at the back I'll take 10 mins and say we dont have the item. Then they go to the manger who say the same thing

Or they stand in the check out line and wait until everything is bagged and loaded back up in the cart before it dawns on them to get the payment out of their purse. They dig around in it like its Hermione Grangers beaded bag. What did they think was going to happen at the end, balloons and confetti to drop and they get it for free??

@AbbeyHowe

5 жыл бұрын

HAHAHAHA this is such a funny analogy

I worked in retail for five years and my worst moment was when one lady screamed “YOU’RE A LIAR” at me in front of the entire store full of customers as she stormed out because I said there might be something we could do for her return (against policy) and it turned out I couldn’t do anything for her in store and she had to call our head office. Please treat retail workers with respect!! Surprisingly enough they’re people too!!!

@AbbeyHowe

5 жыл бұрын

NoName woah. That lady is EXTRA. so sorry that happened to you 😐

Had a customer bring a calculator because she was convinced we over taxed her

@AbbeyHowe

5 жыл бұрын

oh my goodness...

I worked at a shoe store where we kept all the inventory on the floor, like Rack Room or Off Broadway. People ALWAYS thought we had more inventory. But even though the stock room was a fraction of the size of the rest of the store they just KNEW we had the show they wanted in the size they needed waiting on a shelf in the "back." We were just keeping it to ourselves because, somehow, that's good for business.

@AbbeyHowe

5 жыл бұрын

people's logic astounds me

Working at convenience store trying to explain to young man how to pump gas while he was texting never looking up

@AbbeyHowe

5 жыл бұрын

LOLOLOL he didn't know how to pump gas?

I loved your video! I worked at Wal-Mart for 4 years. Wal-Mart attracts the dregs of society. This story is one of the worst I have in my arsenal. Beware It is a long story. Enjoy! A couple and their 7 year old daughter approach my register. The first thing the woman says when she reaches me is "can ya call up the deli and order me some potata salad?" I said "no ma'am. You would actually have to go to the deli and tell them what size you want, get a barcode for it and bring it to the register." To which she said "so you don't have their number?" "Ummmm yes ma'am I don't have their number." So she starts to unload her cart onto the belt. Harmless enough right? WRONG! She has a full cart and she starts to go through it to determine what she does and doesn't want! A good 1/4 to 1/3 actually makes it onto the belt. The rest gets put on the floor, on top of the drink cooler, up with the candy and gum, on other registers, etc. You name it she put it there. Well at one point she picks and drops a pack of 12 count canned soda, which of course caused some of the cans to burst and make a mess. She sends her bf/husband back to get another pack. She hands me a few more items to scan. I looked down for a second. When I looked back up she was gone! She had left her 7 year old at the register alone! No mother and no father. Her cart was still half full. She hadn't taken anything off the bag table. The entire surrounding area was a mess. And to top it all off I now have a child in front of me, who of course wouldn't tell me where her mom had went or talk to me at all! So I put in for a CSM to come to my register. You guys know how long it takes for a manager to come help you. I figure the manager or one of the parents would eventually show up, maybe. I wait a few minutes when the kid suddenly starts to walk away with the half empty cart. I was not about to let a child wonder around alone in the store. So I went and grabbed the front of the cart and guided it and the child back to the register. I told the child that we were going to put the rest of the stuff in the cart on the belt and put the bagged stuff into the cart and all mommy will have to do when she gets back is pay. So we start to do that. One minute or so later the woman comes back, sees me putting the items on the belt, and starts to yell at me for touching her stuff. I don't like yelling and confrontations. So I just shut down. I didn't look at her. I didn't acknowledge her in any way. When she saw that I wasn't even paying attention to her she quickly finished her transaction and left. Do you want to know why she left? What was so important that she left her child with a complete stranger and didn't say a word? Yup! She had gone to get her all important potata salad!

Earlier today, a customer just handed me their money with a huge, sticky, wet, booger attached to it. It stuck to my hand. Lucky me. I will wear gloves forever now at work.🤮

@AbbeyHowe

5 жыл бұрын

umm.... WHAT. where do you work? what the heck?????

I totally missed the Gina’s bachelorette trend... damn. ☹️

@AbbeyHowe

5 жыл бұрын

Shea Depmore we are just not cool enough, Shea 😂

Abbey, this is great and so funny!

@AbbeyHowe

5 жыл бұрын

Thank you, Liz!

How about when something isn't ringing up and Mr.comedian spills the joke "guess it's free"

@AbbeyHowe

5 жыл бұрын

omg omg omg. I slipped that joke into my 7 Annoying Things Retail Employees Do! around 1:45 kzread.info/dash/bejne/lp-mucOBZrTcp6Q.html

@beckygould7509

4 жыл бұрын

colahu111 yeah it’s funny the first 50 times or so !!

I just came across your channel. I love sketch videos. Give it some time and I can see this channel growing. Y’all are so funny and likable!! :)

@AbbeyHowe

5 жыл бұрын

Cameron Hopkins 😭 you don’t know what this comment means to me. Thank you for the encouragement! And thanks for tuning in! ❤️

I recently worked seasonal cashier at Kohl's. One night, a couple who had been waiting in line came up to my register. Instead of deciding whether or not purchase a particular item of clothing while they were actually selecting it, they waited until they got to my register to debate the subject between themselves. The wife asked her husband to try on that particular garment to see if it would fit the person they were wanting to buy it for. When I looked questioningly at the woman, she replied with, "It's okay. There is no one waiting." (Not true, by the way.) My thinking is why they did not make that decision prior to heading to checkout instead of being such dingbats!

@AbbeyHowe

4 жыл бұрын

what dingbats! haha 😂

I love this Abbey. keep it up

@AbbeyHowe

5 жыл бұрын

Thanks, Jozabad! You're the best!

@Undisputedkingdom24

5 жыл бұрын

awwww Abbey. you shouldn't have

I’ve had all of this happen to me (especially the ‘can’t you check the back?’ People… even going as far as saying I already checked the back for other customers before them…)

@AbbeyHowe

5 жыл бұрын

WOWWWWWWWW

When I worked in retail a lady tried returning stuff that she had bought over a year ago. She got mad because I told her she couldn’t return the stuff. Another time a guy tried returning stuff without a receipt or tags. The manager told him he couldn’t without those things. Turns out the stuff wasn’t even from our store.

@AbbeyHowe

5 жыл бұрын

UGH, SO ANNOYING

Fantastic job, you told it like it is!!!

I am SO laughing my ass off!!! I have worked in retail for 25 years, this is SO on target!!! I totally LOVE the line “I think it (CS) died at the bachelorette party.” 🤣😂🤣😊😊

@AbbeyHowe

5 жыл бұрын

yay! I'm so happy you enjoyed the video. This makes it all worth it!

I hate, "Excuse me, do you work here?" When it's obvious that I do.

@AbbeyHowe

5 жыл бұрын

where do you work?

@karenm7346

5 жыл бұрын

James Belkin 🙌🏼if one more person asks me this🤨😳 this holiday season was awful!!

@jamesbelkin9204

5 жыл бұрын

@@AbbeyHowe I used to work at Kmart.

@tinahaller3295

5 жыл бұрын

Everyone thinks I work at the petstore even when I'm not wearing my green collared shirt. I work at the frickin dollar tree but I have a dog and spoil him. I DON'T WORK AT THE PET STORE!

@mikaylaskye2634

5 жыл бұрын

“Hey, do you work here?” “No, I bOUgHt ThIs StOrE’s EnTiRe UnIfOrM, fRoM gOoDwiLl”

I got called “useless” once because I didn’t know where [Insert item] was. Probably cause I work in grocery and not clothing

@AbbeyHowe

5 жыл бұрын

ugh, heartless and gross. can't believe someone said that to you!

I worked in retail for three years and I can say this is true. I used to have this repeat customer, she would come in and buy around $100 worth of clothes then try and return them a few weeks later, but they always smelled like pee so we could never take them back. Another time, this woman came in with I shit you not 2 shopping carts full of returns and all the items spaned 3 receipts. but she did not return them right away, she waited till we closed to come to the check out with her new basket of purches. so we had to return a shit tone of items them ring up all her new stuff, plus as I was doing the return she was still shopping, she grabbed a bunch of clothes off the rack then decided she did not want them so she handed them to me. then another time, this lady came in with a bunch of clothes to return and repurchases because we had lowered the prices. Safe to say, I no longer work in retail.

@AbbeyHowe

5 жыл бұрын

HAHAHAH so glad you don't work in retail anymore. get outta there.

I once got asked how to repair an antique porch swing from 1943. The problem with that was I was born in 1999 and the store didn’t even sell swings.

@AbbeyHowe

5 жыл бұрын

HAHAHAHAH this I gold

There isn't anything wrong with politely listening to a retail worker's informative chat and declining help, btw. Or stating that you are indeed just looking...Customers do not always know precisely what they are shopping for, I browse with a general idea and only ask for help if I can't find the section is will be in. That being said, it isn't ok to be snarky and rude to retail people doing their jobs.

My personal favorite : "let me speak with your manager".

@AbbeyHowe

5 жыл бұрын

*ugh*

There’s nothing in the back, I practically live here! 🤣🤣

@AbbeyHowe

5 жыл бұрын

maybe she has a sleeping bag back there!

I relate to the just looking!!! But I'm normally just looking on a lunch break and check if I want to come back when I have more time.

@AbbeyHowe

5 жыл бұрын

Totally get it!

amazing video!

@AbbeyHowe

5 жыл бұрын

Sandra Cherry Thanks Sandra!

Love your videos!!!

@AbbeyHowe

5 жыл бұрын

Thanks, Tracey!

And the best one was when, on the day before the one day the store is closed for the year, (Christmas), someone took a bunch of the gallon containers of ice cream and stuck them in a display armoire. We didn’t find out this had been done until the store was reopened on the 26th.

@AbbeyHowe

5 жыл бұрын

WHY DID THEY DO THAT????

Pretty much reminds me of my kind of work-having to deal with different pressured people and their over-the-top relatives. This was so relaxing!

@AbbeyHowe

5 жыл бұрын

Yay, you commented! And I bet hospital patients are really difficult to deal with sometimes.

@shawni321

5 жыл бұрын

You have no idea. Retail is the tip of the iceberg. From a nurse.

This video needs more likes! I love this

You forgot The Bargainer. "Can I get 75% off?" "Can I get another coupon?" "What do you mean I can only use three coupons at checkout?!"

@AbbeyHowe

5 жыл бұрын

adding it to the sequel! thanks for the suggestion!

@wickedamoeba8719

5 жыл бұрын

Abbey Howe Dude! I love your channel!

No.6 is the one that makes my blood boil the most 😂 This is incredibly accurate 😊👌

@AbbeyHowe

5 жыл бұрын

hahaha, thanks Bad Wolf!

No one ever says all of that angry stuff about 'just looking' out loud, but we're all thinking it on the inside...

@AbbeyHowe

5 жыл бұрын

very true, haha!

I had a guy yell at me for talking too loud. Said my music was too loud. And I hated disabled people because I talked too loud.