Lying to a mechanic is wild. We will find out.

@chadjelliston5652

2 ай бұрын

As a non mechanic lying just seems like it would cost you more money. I try and tell ‘em everything I know of have done or messed up…

@timcanizares5240

2 ай бұрын

I hate when a customer brings a car and says I don't know what's wrong with it to later find out after troubleshooting that the vehicle has been to another shop and they know exactly what's wrong with it

@fastinradfordable

2 ай бұрын

More than Half the time the customer is wrong. Deliberately misleading you because they have a feeling that it’s a certain thing. One example people constantly say ‘can you check my fuse for…’ And what they really mean is- find out why it isn’t working And if the tech starts just checking fuses- what the customer said- That ties the mechanics hands behind his back and potentially makes it so your problem will not be resolved

@cyr2795

2 ай бұрын

​@@chadjelliston5652a lot of people think the opposite. Lots of lying and withholding vital information. Like swearing you don't smoke. Lol

@cyr2795

2 ай бұрын

Sometimes people think "if I tell them 'xyz' they might try to 'get me' for something and it'll be expensive but I don't have any money so I'll play dumb"

Dave please please please keep doing videos like this. Make them longer.

@DavesAutoCenterCenterville

2 ай бұрын

We hear ya! Thanks for the feedback and for watching

@justariflefromjordan

2 ай бұрын

Yes I agree very entertaining. I'm not an ASE certified mechanic. But i love the automotive industry.

Sadly, lots of shops out there are not competent nor honest. You’re the exception. Nice work, Dave.

@DavesAutoCenterCenterville

2 ай бұрын

Thanks 👍

@Richie_Rr

2 ай бұрын

@@DavesAutoCenterCenterville A quote I like to share with you. “In America, the professor talks to the mechanic. They are in the same category.” - Noam Chomsky

@RonaldReed-ul9du

2 ай бұрын

And the dishonest Shops, you to pay for all their mistakes and related parts that didnt need replacing but were part of analyzing by process of elimination instead of analyzing with experience and test equipment. The cheaper estimates are usually going to cost more than the higher cost estimates.

@jbizzle1966

2 ай бұрын

Most shops can't afford to be this generous or having a TV show backing them up.

@Richie_Rr

2 ай бұрын

@@jbizzle1966 “Most shops can’t afford” to be competent and/ or honest? You either have it or you don’t. This has nothing to do with generosity.

I grew up with Dave’s boys and his family nothing but amazing people. They know motors❤️❤️

@DavesAutoCenterCenterville

2 ай бұрын

Hey Casey! Thanks for watching our channel. I know you're a Motörhead too.👏👏♥️

@badasssamurai4954

20 күн бұрын

It's almost scary how much Dave knows about engine's

Dave, Been Diagnosing and repairing vehicles for 47 years. Couldnt agree more.

It's so nice to hear a vehicle repair facility that really cares about customer service. Honesty goes a long way with me, and that's where I'll go to have my vehicle serviced. Even if it costs more. That's called "piece of mind".

Hooked after the first video. Knowledge , humility, not afraid to tell people what needs to be done the right way. Your empathy is backed by morals and standards , a lot of which people lack in all industries.

@FromLandVegemiteSamich

2 ай бұрын

I feel passionate and humbleness from dave and down to earth

@Crayma800

Ай бұрын

They must charge a kings ransom for service this good

Always nice to tell your customers "This steering pump replacement is a 4hr job that you will on;y need to pay 1.5 on because we are there." Always nice when the customer hears that big money difference and will usually be more tempted to take advantage of it. Good Sales Advisor Training Note

@coolcosmic

2 ай бұрын

Agreed. I had my f150 trans serviced and the guy called and said he’ll replace my rear main seal since he’s already in there and it was weeping. Told me I’ll only pay the $50 for the part and no labor. Same with the transfer case drain and fill. Love honest mechanics

@davidclemdis4796

2 ай бұрын

Dave, you are a man with basic common sense and extremely smart; but of course, at times you have no choice in dealing with customers decisions. but obviously financial issues become a problem in some cases.

@mrmotofy

Ай бұрын

I've NEVER seen a shop drop labor like that they just stack it, then when you call em on the BS they will say...well you're doing a lot of business with us so we'll just drop it.

@blargblarghonk

Күн бұрын

I've run into cheap people that even though I'm not going to charge them anymore labor they don't want to replace this or that for another 50-60 dollars in parts.

This is quickly becoming my favorite mechanical KZread channel. Very well filmed / edited together and Dave’s shop looks like a place I’d happily bring any of my vehicles

One of the main things I deal with is customers not telling the whole truth...but as we disassemble you can always see what the previous shop has done or no maintenance whatever. Be honest as a customer and shop and always try to find the best solution for everyone. Thanks for the awesome video Dave and Team!

@DavesAutoCenterCenterville

2 ай бұрын

Well spoken👍

Love seeing Dave go over the work with the new guy. Shows how thorough and knowledgeable he is. Love the content! Wish I could pull a motor in less than 7 hours!

My small soul delights, in your channel, such a refreshing course, this gentleman and his staff truly love thier jobs!!

@DavesAutoCenterCenterville

2 ай бұрын

Thank you for that compliment. We do love what we do (most days 😂)

being in the business i really enjoy the customer phone calls. i feel like i learn something every time.i see you cut a part out. id like to hear that part where you give them the bad news and how you displayed that to the customer and such! (when possible of course)

@DavesAutoCenterCenterville

2 ай бұрын

Appreciate the feedback! Thanks for watching our channel

Our 2010 Jeep needed AC work. After pulling the dash, they found a bat in the evaporator, but they recommended changing the heater core while it was open and to change the blend door gasket. I appreciated the foresight and honesty.

@DavesAutoCenterCenterville

2 ай бұрын

A bat in the evaporator! Get rid of that. That will give you a bat reputation 😂

@Lazerchicken69

2 ай бұрын

​@@DavesAutoCenterCenterville😂😂

@Lifeistooshort67

2 ай бұрын

Soooooo that was a GOOD SHOP that did a BAT JOB!!! Another excellent video!!!

@NHill8025

2 ай бұрын

They really went to bat for you

@joeolejar

2 ай бұрын

Very funny, Dave

The ram air intake callout 😂

@Prowbar

Ай бұрын

A shame they put the crap back on, Dave said they'd put factory parts back on

@lupeezyy

16 күн бұрын

I felt that in my soul 😂

Many many shops will just fake things, say it needs to be replaced. Customers are so gun shy. Dave we love you and think you do the good works. It's hard to find the pepper in the fly poop. You can only suggest to do what you would do on your own gear. It's so tough to encourage them to do the same. I'm DIY just about anything and it's refreshing to hear the simple answers to the problems. Do what you can when it's all apart and don't cry later if you didn't do it and it fails. I encourage just about all the preventative as you won't cry as much if it fails.

I really appreciate the interactions with the customers, within these videos. Whether they are good or bad.

There are more honest shops out there than dishonest ones. Unfortunately the bad ones ruin it for everyone. It’s refreshing to see people like you who care about the quality of the work. Thanks Dave

Dave really knows his shit. The mechanics working under him are very lucky you get a tutorial in every conversation. Most Boss's I have worked for could not do my job much less know all the watch outs on things I'm working on.

I love the way you explain to the customers the truth about bad their vehicles are when you guys pull out a motor! It's always better to be transparent and let the customers know the situation and they will maje de decision about how much they love their vehicle! God bless you Dave and your great guys up there working with you too 🙏🏾 I love to wath your videos guys and learn more about trucks, motors and transmissions. Oscar here from Jalapa Guatemala 🤙🏾

Love an honest shop with integrity.

@mrmotofy

Ай бұрын

It's easier when customers are paying you really good money to do stuff

I wish every mechanic was this transparent. Amazing shop and crew, Dave. Keep putting out these awesome videos. They are very motivating.

Love that convo with the customer those conversations will not only lead to more understanding and trust but he will remember you for life calling him and actually wanting to know the full story because a lot of shops don’t care they just remove the junk and replace it not try to prevent of find the cause excellent work as always

If I wasn’t my own diesel mechanic this is the only guy I would trust in the entire country. Great videos brotha keep making them I would love to watch rebuilds and engine failures and swaps.

I just spent the last year rebuilding my parents first company truck. It’s a 2001 Ford 7.3 and I absolutely love the truck. I’ve never pulled apart an engine in my life and am always looking to push myself and try new things so I went and tore the engine down to the bare block, resealed and replaced everything I could to build it back up to continue to be the reliable work horse it always has been. Seeing work done like this on that motor makes me sad. I may have never done significant engine work in my life but I made sure to look up every torque spec, KZread video, service data I could possibly find on how to properly do the work I needed to do. I missed things here and there and exposed some problems I didn’t see at first but over time I fixed all of those issues and any problem I created I took money from my own pocket to fix it. I want to take pride in my work that I do and to do it right the first time and if I don’t, make sure I make it right in any way I can. Everyone will make mistakes, I’m only 25 and I have definitely made mistakes but I’ve learned so much from those mistakes so in the future I can do the best I possibly can. When I finish my current company projects I plan to do my biggest project yet, an actual cab off engine and body swap with some beat up trucks to make one really good work truck for myself to use. I have big plans and videos like these from you guys gives me the confidence to really push myself and just see what I can do, keep learning and keep helping anyone I can. Actions always speak louder than words and I sure have thought about just giving it all up and going back to some 9-5 but I’ve stuck it through and kept at it. Cheers Dave and crew!

@DavesAutoCenterCenterville

2 ай бұрын

We are cheering you on from Utah!👏👏

@josephoram5118

2 ай бұрын

7.3 is a fantastic motor. After 2000 they switched to powdered metal rods its really the only issue with after 2000. If you aren't over 400 horses, you shouldn't have a problem with them. Just a little stuff I'm learning while working on mine. Also if you start pressurizing coolant on a 7.3 check the oil cooler before thinking head gasket

@mrmotofy

Ай бұрын

Sure, but running a business you can't take that kind of time and care, you'll starve

I just had a snowmobile repaired. It cost twice as much as the original estimate ( That was a Loose estimate so no harm ) I wanted it done right. It’s older machine 2004 . I bought it used from a friend , looks showroom condition and very low miles. So I have more in the machine than I should but I plan to keep it forever. Point is things came up and it was the time to do it , most importantly I he wanted to do it right and I wanted it done right. I am simply grateful for a very high quality shop.

Think y’all get a lot of recognition because of your visibility on here. Makes us common folk feel good about what we can see coming out of your shop/team

Dave, you’re the only one on my account that has the bell lit up! Editing, customer service, skill, and crew are top notch! 👍🏻 I’m glad yall started doing videos!

@DavesAutoCenterCenterville

2 ай бұрын

Right on!

Your passion for this shows! The attention to detail and communication to the customer is how it’s done.

You cannot deny Dave's passion.

these tear down and diagnostic videos are freaking awesome. absolutely love them

@DavesAutoCenterCenterville

2 ай бұрын

Glad you like them!

Hey Dave, I have been to a couple of different shops before and my shop now will send me a video and show me what's wrong, what they recommend and the service manager will give me a call. It's send via text and let's me see what's wrong. I actually really like it. Makes me feel apart of the process. Anyways, great video! You have my trust!

this video format was so good, love when you called the customer

My new favorite channel. Can’t get enough!

Love ur videos, I have an lbz, the best duramax before all the smog junk was added, still stock with 365000 on it, just had the head gaskets replaced, man that was a cost, but worth every penny. The shop recommended studding the heads instead of bolts, and I approved, while in there they recommended a few other items as well , I also approved those. A shop in Fontana ca. the only shop that is allowed to work on my truck. Just like ur shop I trust what they say. My truck is a 3500 HD dually with the Allison trans. Great truck. They rebuild injectors in-house, that is the biggest part of their business. Great place. Trusting ur mechanics is everything

@terdferguson1736

Ай бұрын

Nice I happen to have the same truck. Got a hold of it a couple years ago. Has a sunroof which you do not see very often, was special order from the original order I got it from. Engine has basically same mileage ,360k. My turbo was junk somehow , had them pull it out they are redoing everything a little bigger turbo cat back deletion keyway the crank and redoing all the lines , was leaking trans and power steering. Putting the cumputer screen in so I can see it real time . Making just under 700hp !! They literally sent pic of the completed engine yesterday!! Just waiting for it to be dropped in.. shoudl have a great engine for years to come! Just need to get my hands on new bed and I’m golden!

As a Duramax owner, who just completed the difficult job of fixing or, the Y-Bridge not being seated is a common issue. Under boost the double o-ring seals don’t hold up, especially with mileage and blow by they get oil soaked and don’t seal tight and spit out the intake under boost.

@kwmiked

2 ай бұрын

That is a Suck job doing it in your driveway . I helped my buddy do his kids truck. All cause he wanted a aftermarket fancy painted Y bridge 🤦‍♂️ We were ready to burn the truck at certain points lol

@mrmotofy

Ай бұрын

I did it a while back to and didn't think it was too horrible after learned a couple things. I made a long list of details, tools, techniques, and pics of hoses with part numbers. Made a list or HOW TO sort of on DuramaxForums. Did the same with the Water Pump

"The Guy who had the truck before me paid a guy to rebuild the engine" "Did he get paid in Meth?"

Communication and honesty with your mechanic is a absolutely crucial..

If I worked - had a boss like Dave.. What a damn blessing that would've been. Amazing guy, amazing crew.

Dave, my name is David and I like your management style. Talking to each worker in the morning.

dave did the old switch-a-roo at the end! haha.. great video! your fishing trip is much deserved after that awesome call with your customer!!

@DavesAutoCenterCenterville

2 ай бұрын

Ha ha yes. Miles filled in for me 🐟🐠. A little fishing trip called to me. Thanks for watching

Dave love your honesty and the way you stand behind your product and work. Please do more video’s like this it helps us discern if we’re being taken by a bad mechanic, I had one try and do me wrong once and I walked out about a month later I found where he sabotage my blinker’s by bending the blades over on the blinker relay unit replugged it in and moved the blinker unit over and tried to hide it but I finally found out what he did. He wanted $400 dollars to repair the blinkers and told me the steering column had to be broken down to repair blinkers I walked out on him and two months later he was out of business plus he keep telling me how honest he was over and over I had a creepy feeling about him. Thanks for your video’s.

Man this Dave character is the real deal. You can just tell by the way he carriers himself that he ain't no bullshiter and has been around the block a few times. You can just tell when a guy knows his stuff. And you can tell he surrounds himself with the best employees that you can get. Alot of shop owners can learn thing er two from this dude.

@DavesAutoCenterCenterville

2 ай бұрын

Appreciate that! Glad to have you on our channel 👍

If I ever need a motor rebuilt I am driving it to your shop to have your guys do the work.

I feel like Gulf Coast Auto And Truck in League City, TX is a shop like yours. No, I don’t work there. But I’ve had second opinions from them and they always do me good, so I only go there now. Sometimes the honesty from them is brutal, but they are straight up and honest. I won’t take my rig anywhere else. Good shops are out there, just like Dave’s. Fine a good one and stick with them.

I could watch these videos all day every day . When someone asks me what my dream job would be it would no doubt be working at daves shop with the boys !

It's good to know that there are honest, reputable mechanics out there like Dave! Thank you!

Ur also 1000% right about telling ur mechanic everything. After my cp3 conversion the truck was destroyed trans temps went through the roof it built boost going down hill without vgt brake on ate fuel like it was going out of business no torque at all towing but not towing had tons of power etc. long story short shop that did conversion cut corners didn’t tune it right changed sensor output voltages to manipulate and hide engine codes so dash didn’t light up like a Christmas tree etc… went back to original shop 6 times over 2 months never fixed it. Went to another shop after a screaming match with owner of first shop. Second shop couldn’t figure it out. Third shop found the issue of changing sensor output voltages with efi live to cover up engine codes and had it all fixed in 15 minutes with a simple and proper 2014 lml duramax deleted tune and trans tune

I've got an 06 2500hd lbz. Gotta love the gmt800 platform especially the dmax.

@fiveninegarage

2 ай бұрын

GMT800s are the best

As an older diesel pick up owner, I wished we had more shops like you like your shop around. I live here in Albuquerque, New Mexico, and there are no shops like yours here in New Mexico here in Albuquerque unfortunately I have one small shop that I take my truck to work on it, but they aren’t happy about working on Chevrolet six fives every time I go in there they tell me I need to move up to the newer model Chevrolet ones that use the DEF and have all the small equipment on it and I’m not going to change my 1997 Chevrolet C 3500 with the P 400 that I put in it to change out the original engine when it came from the factory, my truck had no smog equipment at all from factory back in the day. Nothing at all the P400 that I put in it. to replace the old 6.5 diesel because the P4 hundred is brand new versus the other ones that were just factory remand so I went the other way instead of getting the factory man and the other one was actually cheaper than factory, but anyway, the shops here don’t like working on them for some reason, don’t know why but they just don’t but I wish you guys were here in Albuquerque like watching you guys work on KZread keep up the good work. Tell Dave to have fun down in Mexico fishing. I love fishing out in San Diego California. It’s fun down there as well. Good luck.

@SchoolforHackers

2 ай бұрын

I’m in ABQ too. I use Jeff’s Gasoline Alley, and they’ve never let me down - for literally decades. Don’t know if they’ll take your truck, but if they do you can count on them.

@mrmotofy

Ай бұрын

Can always trailer your truck for service haha make a mini vacation of it

Great content. Love how honest you are and how you communicate to customers. This is how all shops should be, but sadly most arent

Everything they do there is just perfect. I know thats not possible, but Dave gets it as close as possible. Amazing work building those engines and testing so thoroughly. These guys are so efficient.

Dave's keenness is going to catch that Aftermarket Air Intake is back installed when he gets back from fishing!

@DavesAutoCenterCenterville

2 ай бұрын

You caught that! The customer declined new Intake👍

@brentpawlowski3972

2 ай бұрын

@@DavesAutoCenterCentervilleYou said that non-stock air intake means no warranty, right? C'mon, you're going to let him continue to run Chinese Amazon parts on your new motor?

music volume 👇

Wish we had a shop like yours in Reno. Love your straight Forward honesty !!!

Quite a team you got there Dave, the key to success is great people.

This customer is fortunate to have taken his truck to your facility. Even if he spends 15k. that truck new is 100k and has all the bad headache systems that cost so much to maintain.

Love your videos. Please don't fall into the trap of trying to generate contrived tension by putting your repairs under time constraints and fake deadlines. Can't wait for more!

@timsmothers8740

2 ай бұрын

Unfortunately he is supposed to be doing something with the Discovery Channel and they have turned Every show into some form of competition . But hopefully, this does not happen when this is finally on.

Great channel! Keep showing the next generation how to run a successful shop.hard work, honesty,use the best equipment,hire the best people.enjoy the business that you provide! Thanks dave auto

Dave, you have got to be the most humble and genuine person i can think of good day sir

Don't lie to GOD, attorney, doctor, therapist, nor your mechanic!

@davidmarks6042

Ай бұрын

Amen!

@juanfgonzalez2039

24 күн бұрын

Attorney's always lie 🤡 mechanic all the one's you mentioned 😂😂

@salvadoribarrabonilla3476

7 күн бұрын

God, what an asshole…

The customer gets all this work done and they don’t want to replace a motor mount? It appears that you still have the air intake system Dave wanted thrown out.

Love how you show the mechanical work and customer interaction people don't get to see both usually

Sitting here watching the longer video of an engine rebuild and a mystery plot sneaks in. Gotta love it. All the little things that Dave drops along the way like the aftermarket air intake fiasco are breadcrumbs to the solution. Well done.

@DavesAutoCenterCenterville

2 ай бұрын

Glad you enjoyed it

Tip of injector that was just changed

Always an Outstanding video and presentation.

@DavesAutoCenterCenterville

2 ай бұрын

Wow, thank you!

Please, more start to finished builds, we want it all

I see you used all ARP fasteners. That's a plus!

Plot Twist: the guy who worked on the engine was the guy who designed the 6.0 power stroke 🤮🤮🤮

Dave, you are absolutely an asset to our profession. Cool, calm, and NO foul language. I have been trying to repair cars for the last 35 years. And since watching your videos, i learned a lot. Huge Thanks for these videos. I am from Pompano Beach, Florida.

"Whovever you are, youre out there dude don't do stuff like this."😂

That thing sounds pretty sweet boys. Dave your son poured the coal to a new motor while you were fishing. Guess that must be break in procedure. Im one of the few GM fans still around so good to see one saved from a total hacker.

Man wish ever shop had a dave, maybe id still be a ASE tech

seriously my new favorite channel on KZread!

Dave, you should have the customer come in and see the job with the chassis off. Show them everything and that’s the time to point out the extra things that they could do to optimize the new installation. I think a customer would love this and would be more disposed to trusting that the extra funds are going to give them additional value. Good video!

@DavesAutoCenterCenterville

2 ай бұрын

Yes, sometimes we do that. Most the time we send pictures and or video.

There's just something sexy about watching an engine being built properly... Both of my Grandfathers were mechanics, so I got to see how it should be done. Dave and his crew know how to do it right, and they do it beautifully.

My new favorite channel on KZread!

@deshaun5419

2 ай бұрын

Me too

This video is one of the best so far. Very cool content to see an entire job done from start to finish in one video

Some fantastic content - really appreciate you guys taking the time to document it!

@DavesAutoCenterCenterville

2 ай бұрын

Our pleasure!

That Y bridge not being in all the way is a very common problem on the LLY Duramax(i know because i own one and went through all this myself). from the factory its fine because the EGR supports the y-bridges elbow, he had a ebay special egr delete pipe(that ugly blue air pipe) With the cheap kits the elbow has no support and WILL blow off under load or high boost, and you are stuck limping home with zero boost. The best fix is to buy a quality y-bride and cold side pipe, like Pusher, WC fab, and more. That air intake pipe is literal garbage as you said, the stock airbox has been shown to flow more than those tube and cone filter setups, and you can cut the stock airbox to flow better. Please make sure you guys put a new Fuel Pressure regulator valve in the cp3 pump if it wasn't new, they go bad every 100k and start giving you a surge at idle, eventually it'll push the truck forward through the brakes until it completely stops working and goes full psi full time. Poor guy bought a bomb.

That is why I stick with my mechanic. He is very communicative and recommends when things need it and when things do not. A very honest shop owner.

Pleased to see a great job done, Worked with the design engineers for the duramax engine 24 years ago, doing extreme winter testing Extreme cold -30c at oil pan. Was a great time...cheers and keep at it..

@DavesAutoCenterCenterville

2 ай бұрын

Thank you very much!

Great video! I really appreciate the content. There’s some great lessons in the videos you and your team are making!

Idaho turns out some good boys! I'm sure the owner isn't happy about the last shop!

Awesome episode. You should do more on the phone content. This whole episode was informative & exciting,showed the different sides of the business (mechanic/service writer), just a great all-around episode 👍

@DavesAutoCenterCenterville

2 ай бұрын

Thanks! Will do!

5:43 Well said, as a tech I always hear how ppl just wont the oil change while they have bald tires and fluids leaking out of every system and they just think we are trying to get an up sell and not that we want them to be safe and happy with a reliable vehicle.

This is awesome! Please keep this style of vids coming! I love it!

Love watching your videos Dave, keep up the good work!!!

Love these diagnostic, repair and complete videos.

@DavesAutoCenterCenterville

2 ай бұрын

Glad you like them!

I find it interesting that Dave still enjoys working on motors. Most of the long time mechanics I know get burnt out and some even turned nasty. Dave seems to be very well adjusted, which is nice but somewhat rate.

I live in South Salt Lake and I work in bountiful at a dealership. I always drive customers right by your shop

I once pulled off the heads on a chevy 307... i found jimmy hoffa...😅 thanks for your good work dave!

Likely the tip of the old injector. Would be good to see what that set looked like when they came out.

That engine spin up break in tank/tub is genius first turnover is always better to do offline super cool

I like how Dave calms down before giving bad news to a customer. I get how a professional mechanic gets frustrated with bad work, but showing frustration to a customer doesn't help.

12:14 - 12:28.... Amen! Say it louder, and say it more often!

Beauty Duramax. Favourite year, cab configuration and year. So nice

I love this more of a start to finish build. I wish it was a little more detailed and it could be spread or a couple videos just so you don’t have a one 2 hour video. I love this stuff

Nice to see such care taken. A pleasure to watch.

I used to work in a garage in the UK. The owner was in his 70s. Amazing man extremely knowledgeable. When he rebuilt engines he never used assembly lube or any oil. He used to say "put it together dry, halves the break in time" we never had a failure or any problems at all with this method. Anyway Dave's attitude reminds me alot of my old boss. Love this content, thank you.