114. Communication Means Paying Attention: The Four Pillars of Active Listening
We should all be audience-centric in communication. But, as Julian Treasure contests, we need to take it one step further. What is the listening I am speaking into?, he says, is the question every speaker should ask themselves over and over.
"Every human being’s listening is unique ... we listen through a set of filters and those filters develop as we grow and mature in life and we have experiences. Knowing where the person is coming from, you'll be able to sense their listening."
Treasure, an expert on speaking and sound, also offers advice on the breathing techniques that can transform one's speech. "If you want to speak powerfully, develop a breathing practice. And that can be as simple as conscious breathing, which is breathing in through the nose, out through the mouth."
In this episode of Think Fast, Talk Smart, Treasure and host Matt Abrahams explore the power of breath; the four steps to show someone we're engaged and listening; and how by framing speech as a gift, we can better serve our audience.
Treasure is the author of Sound Business (geni.us/NGwrkA). His most recent book, How to be Heard: Secrets for Powerful Speaking and Listening (geni.us/U0uGjqc), is based on his TED Talk (www.ted.com/talks/julian_trea.... For a full transcript of this episode, visit our podcast webpage (www.gsb.stanford.edu/business....
More resources:
Julian Treasure on TED (www.ted.com/speakers/julian_t...)
Julian Treasure on LinkedIn (www.linkedin.com/in/juliantre...)
Пікірлер: 18
0:00: 🎧 Listening is crucial for understanding in the world today. 4:18: ! The acronym RASAS stands for receive, appreciate, summarize, and ask, which are the four steps to be in a conversation. 8:30: ! The video discusses the importance of summarizing and shutting doors in conversations and meetings to save time and avoid confusion. 12:30: 👂 Listening is influenced by culture, values, emotions, and expectations. 16:30: 🗣️ The video discusses the importance of powerful speaking and giving the gift of valuable communication to others. 20:46: ! The key to becoming a more powerful speaker is to practice extending your range and vary your tone and inflection. 25:04: 🗣️ The importance of content, delivery, and the vocal toolbox in engaging listeners and readers.
Thanks for making this podcast.so this is what I have learnt. My key learnings 1. What is the listening I am speaking into? he says, is the question every speaker should ask themselves over and over? 2.Importance of listening 3.Importance of speaking 4.RASA-Receive, Appreciate, Summarize, Ask. (know the context and use them wisely) 5.Content-Delivery-Love 6.Seeing speaking as a gift is a paradigm shift for me. 7.Listening is so underrated in this era.
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Thank you so much sir 🙏
Thank you!
Excelent podcast sir
🙏 thank you
❤
Gm all
Good morning sir.