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Xbox One, S, And X Black screen of death fix (2019) (still working 2023)

Check out my remade version of this video!
link: • Xbox One Black Screen ...

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  • @BrandonTechOfficial
    @BrandonTechOfficial4 жыл бұрын

    Thanks for the positive feedback! More content coming soon!

  • @lazarlazar8742

    @lazarlazar8742

    4 жыл бұрын

    Brandon Tech Tips do you keep friends

  • @AbelMartinez-hq6lu

    @AbelMartinez-hq6lu

    4 жыл бұрын

    is there any way to do it with a digital x box

  • @itzkoala9364

    @itzkoala9364

    4 жыл бұрын

    I’m stuck on the screen please help me up in trying for like SO long I clicked that it doesn’t work 😔

  • @unscripted1012

    @unscripted1012

    2 жыл бұрын

    Hey what do I do if I don’t want to lose my progress

  • @LatashaRobinsoncook-vb4lv

    @LatashaRobinsoncook-vb4lv

    5 ай бұрын

    Please can you give me the Xbox series S I need a mom is broken🎉

  • @hannahc.8125
    @hannahc.81254 жыл бұрын

    Who’s tried 30 different methods and still has no result? HAHA me. It’s me guys

  • @colindaman2872

    @colindaman2872

    3 жыл бұрын

    Hannah C. Same, i have a all digital, no frickin eject button

  • @cuh7576

    @cuh7576

    3 жыл бұрын

    @@colindaman2872 wdym no eject

  • @qvypr

    @qvypr

    3 жыл бұрын

    Same

  • @eltrizarrzr2637

    @eltrizarrzr2637

    3 жыл бұрын

    Same

  • @user-ee1tz4nk6i

    @user-ee1tz4nk6i

    3 жыл бұрын

    @@colindaman2872 you can use the buttun under the xbox button to connect a controller tho LMAO

  • @liamfraser1385
    @liamfraser13854 жыл бұрын

    Omg thank you so much bro you just saved me from sledge hammering this thing.

  • @scp_boyz

    @scp_boyz

    4 жыл бұрын

    Aha

  • @Bliqn

    @Bliqn

    4 жыл бұрын

    I smashed my tv

  • @BrandonTechOfficial

    @BrandonTechOfficial

    4 жыл бұрын

    May i ask why?😂😂

  • @codyxander2476

    @codyxander2476

    3 жыл бұрын

    @@BrandonTechOfficial didn't work for me :(

  • @codyxander2476

    @codyxander2476

    3 жыл бұрын

    @@BrandonTechOfficial Should I send it to Xbox the designer of my Xbox1x or Telstra the one who gave it to me on a plan thing?

  • @limitlesschocolate2796
    @limitlesschocolate27964 жыл бұрын

    Am I the only one with an Xbox that’s stuck in a troubleshooting loop🙃

  • @smirkingspyFO76

    @smirkingspyFO76

    4 жыл бұрын

    It did it for me too until I went fast as fuck boi on the troubleshooting menu and got it quickly

  • @limitlesschocolate2796

    @limitlesschocolate2796

    4 жыл бұрын

    Smirking Spy must be nice i somehow survived a month without playing a game on console shit sucks

  • @thelilbitofficial

    @thelilbitofficial

    4 жыл бұрын

    Smirking Spy explain

  • @robertcollins7034

    @robertcollins7034

    4 жыл бұрын

    Me too, upgrading to a xbox one x was a big mistake

  • @smirkingspyFO76

    @smirkingspyFO76

    4 жыл бұрын

    03Kulry I followed this video instructions on how to fix it. My xbox kept shutting itself off every single time It went to the home screen. It would stay on the home screen for like 5-10 seconds then it would freeze and the screen would turn black then the console would shut off. So I watched this video and did all the steps to fix it and I got lucky by mashing A on the troubleshooting menu.

  • @samueljenson8473
    @samueljenson84732 жыл бұрын

    Thank you for the vid - saw a lot of contrasting info across a lot of sites about how to perform this reset. I did just as you showed and it worked like a charm!

  • @stevenhenthorne1339
    @stevenhenthorne13393 жыл бұрын

    Thanks for the help. I searched everywhere for a fix, this was the first video I found that actually gave me something more than a power cycle and removing all cables as a solution.

  • @abigailf8494
    @abigailf84942 жыл бұрын

    Your detailed explanations were more helpful than any other troubleshooting tips on the Microsoft site or from other youtubers. This was literally the only thing that actually worked and made my xbox finally start working properly after a whole day of trying to find a solution. Thank you so much! You're a f*cking legend

  • @yOGlo

    @yOGlo

    Жыл бұрын

    U r lucky it works for u :(

  • @Ringer127
    @Ringer1274 жыл бұрын

    I know this green screen is a known issue and it’s been published several times but this is by far the best Xbox One S 1tb video in which you tell everyone that you turn it on then hit the eject and sync button. This actually got it to go to the menu so I could reset. Thank you!

  • @AHorribleGuy

    @AHorribleGuy

    8 ай бұрын

    Can you do it from restart as in when you hold the Xbox button to turn it off then do this

  • @smirkingspyFO76
    @smirkingspyFO764 жыл бұрын

    Thank you very much for this video I was flipping out because my xbox one x wasn't starting right and I couldn't remember how to factory reset it the easy way You are a god

  • @debbiebaker365
    @debbiebaker3653 жыл бұрын

    I’ve tried a million other methods this is the only one that worked thanks dude now I can play my Xbox after a year and a half

  • @ghawitechnology2535
    @ghawitechnology25353 жыл бұрын

    You are the only one i found explaining it the right way 👍👏

  • @eyeamlex
    @eyeamlex4 жыл бұрын

    I literally tried 20 different things you just saved me from buying a new Xbox god bless your soul😭🖤🖤🦋

  • @Onwards_J

    @Onwards_J

    4 жыл бұрын

    Can you help me?

  • @Onwards_J

    @Onwards_J

    4 жыл бұрын

    @Kingk FaX Can u help.me do it

  • @jacobrammel6741
    @jacobrammel67413 жыл бұрын

    Thank you so much for making this tutorial on how to fix this issue I thought I was going to have to spend some money to get my Xbox fixed but I’m glad that wasn’t the case.

  • @albertovelazquez6538

    @albertovelazquez6538

    3 жыл бұрын

    When you hit the reset button did it stop at 7 percent

  • @claresparkes585
    @claresparkes5853 жыл бұрын

    Thank you so much for explaining clearly, many other KZreadrs left out vital information on rebooting, and I didn't understand what I was meant to do. My problem has been solved now with thanks from you.

  • @yOGlo

    @yOGlo

    Жыл бұрын

    U r lucky ur problem is solved :(

  • @TommycoolGun
    @TommycoolGun4 жыл бұрын

    Everyone it might be your wifi that is causing this issue because once i switched to a better one this stopped happening to me

  • @screwmuckduck8905
    @screwmuckduck89054 жыл бұрын

    I see what you mean by having to repeat pressing the two buttons in case it doesn’t work. I love Xbox but sometimes Microsoft does a half-assed job with their product. Ever since the first 360.

  • @lexnixxus8099
    @lexnixxus80993 жыл бұрын

    You literally just stopped my day from turning into a total shit show. You're a miracle worker my friend. THANK YOU! ♡

  • @yOGlo

    @yOGlo

    Жыл бұрын

    Lol

  • @Gamin_Editor

    @Gamin_Editor

    8 ай бұрын

    I think it will get my day like yours too....

  • @shanemathre
    @shanemathre3 жыл бұрын

    How come none of the fixes ever let you fix it without resetting Xbox

  • @nikolaiz4140
    @nikolaiz41403 жыл бұрын

    Thank you so much bro I was telling my girl I was going to empty a whole clip into this thing I will hit the like And subscribe👍👍

  • @jaredoliphant6605
    @jaredoliphant66054 жыл бұрын

    You're a beauty buddy! Thanks for the walkthrough

  • @thefosil4261
    @thefosil42614 жыл бұрын

    I swear this happens every month thank you dude now i kbow that youre a tech dude

  • @TheOfficialNaJee
    @TheOfficialNaJee4 жыл бұрын

    Bro you’re a god! I tried everything and this is the only one that actually worked 👍

  • @steamyjohn1024

    @steamyjohn1024

    4 жыл бұрын

    TheOfficialNaJ I did the same thing, but never tried d-pad

  • @GaminG0at
    @GaminG0at2 жыл бұрын

    Omg, thank you. I couldn't access my settings or anything to reset this, much appreciated! You're actually a lifesaver :D *subscribed*

  • @MsCjim
    @MsCjim4 жыл бұрын

    This did not work we never got the troubleshooting screen.

  • @BrandonTechOfficial

    @BrandonTechOfficial

    4 жыл бұрын

    What kind of xbox do you have?

  • @marcosramirez5084

    @marcosramirez5084

    4 жыл бұрын

    Same here

  • @marcosramirez5084

    @marcosramirez5084

    4 жыл бұрын

    Same here

  • @Tappytw

    @Tappytw

    4 жыл бұрын

    @@BrandonTechOfficial I have the S and it didn't workl for me either, I can't get anything to appear on my TV at all and have to control it blindly

  • @jerrymont2835

    @jerrymont2835

    4 жыл бұрын

    Tappy I got you just unplug the cables on your Xbox and wait 5min then it should work merry Christmas

  • @j4real191
    @j4real1914 жыл бұрын

    I did these steps and I dint press anything and automatically factory reset my Xbox

  • @feuerfaustace3199
    @feuerfaustace31994 жыл бұрын

    I can't see the menu when I have black screen😅

  • @andrewperez5790

    @andrewperez5790

    3 жыл бұрын

    It might be your hdmi cable

  • @feuerfaustace3199

    @feuerfaustace3199

    3 жыл бұрын

    @@andrewperez5790 nah.. Got a new Xbox the old was dead

  • @brandonbdl

    @brandonbdl

    3 жыл бұрын

    @@feuerfaustace3199 were you able to swap everything over to the new one?

  • @feuerfaustace3199

    @feuerfaustace3199

    3 жыл бұрын

    @@brandonbdl yea I was able to connect my account to my new Xbox one x with all data

  • @brandonbdl

    @brandonbdl

    3 жыл бұрын

    @@feuerfaustace3199 luckily I was able to get mine to work again, I think im gonna swap everything to my external hard drive. If I need a new xbox I should be fine just swapping the hard drive and putting my new account on the new xbox right

  • @jaredjoyce7060
    @jaredjoyce7060 Жыл бұрын

    Man I just bought a "broken" xbox thinking it would cost me an arm and a leg and instead your advice saved me money and time. Thanks Man. Still works 2/11/2023

  • @johnmcadory6664
    @johnmcadory66642 жыл бұрын

    Bro… I love u man I thought the warzone grind was about to be over thank you

  • @kyniro.
    @kyniro.3 жыл бұрын

    Just a heads up, Its quite rare for this to in such a way you have to do all the steps if it is just this simple problem; this issue has become increasingly more common as the new account selecting area has been updated so sometimes it doesn’t load up the account selecting area and transforms into black nothing to worry about just unplug and plug in the xbox. Have a great day.

  • @sgamingm3617

    @sgamingm3617

    Жыл бұрын

    Is there another way cause i dont wanna reset my xbox

  • @hughjedie7870
    @hughjedie78703 жыл бұрын

    I’m pretty sure its caused by turning your Xbox off from the socket instead of turning the actual console off

  • @DoktorFirePants
    @DoktorFirePants4 жыл бұрын

    Thanks for the guide! My Xbox one S is purring like a kitten. I did have to erase everything as the first test option didn't work.

  • @joser6424
    @joser64243 жыл бұрын

    This literally helped me so much thank you you’ll get a like and I’ll subscribe god bless you🙏🏽

  • @nicholaskearns7302
    @nicholaskearns73023 жыл бұрын

    When I did this, during the process of setting it up again it wouldn’t connect to my wifi even though it’s up and working. Someone please help!

  • @clapzgageyt1720

    @clapzgageyt1720

    3 жыл бұрын

    Same

  • @sequraa1020
    @sequraa10203 жыл бұрын

    When I do this method my Xbox just turns off, it won’t stay on

  • @ttvsavage33savage26

    @ttvsavage33savage26

    2 жыл бұрын

    Lmao bro same 😭😭

  • @sequraa1020

    @sequraa1020

    2 жыл бұрын

    @@ttvsavage33savage26 I completely gave up and just bought another Xbox smh

  • @warzonewrath2751
    @warzonewrath27513 жыл бұрын

    If this does not work for you, my Xbox would not give me the troubleshoot screen to pop up when I held down the two buttons upon start up, but I held the power button down until it did a factory reset when it was on to turn it off, and then when I turned it back on I held down the power button alone until it did something weird after about eight seconds, then the next time I started it and press those two buttons it did allow the troubleshoot menu to come up

  • @juniorperdue4434
    @juniorperdue44343 жыл бұрын

    Dude you litterally saved my xbox from never being used again like 7 times thank you

  • @calebthom9873
    @calebthom98734 жыл бұрын

    It worked thank you!!!

  • @spokensruthless960
    @spokensruthless9604 жыл бұрын

    I just got a new monitor today so I turn on 120hz on played for like an hour then my screen just went black I’ve felt like I tried everything

  • @Dz-mi5rs

    @Dz-mi5rs

    3 жыл бұрын

    Same guy

  • @awd.konnyr

    @awd.konnyr

    3 жыл бұрын

    Ye same for my 144

  • @thereaper7262
    @thereaper7262 Жыл бұрын

    ok when I turned mine on it doesn't do anything it sits in a black screen so I open up the troubleshoot and when I go to click on an option I hear the Xbox turn off indicator but the fan still running and the game freezes

  • @SlimeySenpai
    @SlimeySenpai2 жыл бұрын

    Absolutely perfect! The first step gave me black screen again with only option to erase everything but once I got pass that it was smooth and easy thank dude🦋

  • @Jaidenbd_1

    @Jaidenbd_1

    2 жыл бұрын

    Did you reset everything?

  • @SlimeySenpai

    @SlimeySenpai

    2 жыл бұрын

    @@Jaidenbd_1 yes I did (twice) I was able to play for a day but sadly it came back

  • @Crtiphe

    @Crtiphe

    Жыл бұрын

    @@SlimeySenpai have you fixed it?

  • @phatini
    @phatini3 жыл бұрын

    But I can’t see it because my screen is black..

  • @kennedywebb4698

    @kennedywebb4698

    3 жыл бұрын

    Literally

  • @moegames6944

    @moegames6944

    3 жыл бұрын

    @@kennedywebb4698 well it’s time to get a new xbox

  • @datsyuk4dayz137
    @datsyuk4dayz1374 жыл бұрын

    How do I know my games will be safe? Some other videos had people mentioning that their games were lost/ their progress was lost all together?

  • @BrandonTechOfficial

    @BrandonTechOfficial

    4 жыл бұрын

    That's only if you dont hit the button that lets you keep the games

  • @quickestsleetz.1469

    @quickestsleetz.1469

    4 жыл бұрын

    @@BrandonTechOfficial i need help please

  • @Whitewatersteven
    @Whitewatersteven4 жыл бұрын

    Thank you dude I will give you a sub you were way more explaining and helpful

  • @user-ht5sz1ek6p
    @user-ht5sz1ek6p2 жыл бұрын

    Thank you so much I was stressing out but you helped me ! Thank you a lot

  • @oldheadhunger2586
    @oldheadhunger25863 жыл бұрын

    Wow thanks bro I was literally about to buy a new one after reading the same steps on google and it not working , your video explained it perfectly kudos

  • @manuel5745
    @manuel57454 жыл бұрын

    This is great at first I wanted to smash my Xbox but when I found ur vid I was like yes so thanks bro

  • @oldheadhunger2586
    @oldheadhunger25863 жыл бұрын

    I have the digital console and instead of the disc eject you just gotta hold down the sync with the power button after turning it on until you here the noise shown EzPz

  • @twotimes2099
    @twotimes20994 жыл бұрын

    Mine does this every time I disconnect the power cord. I found a partial solution and a few different ways to fix it. Disconnect the power cord for 10 seconds then plug it back in push the power button and wait for the light to go bright and then dim to its normal brightness then hold just the sync button down by itself until you hear the 2 beeps and let go on the second beep and it aslo pulls up the black menu. And like the video shows it will ask resume/ restart xbox and so on. Click on restart xbox keep games and apps As you normally would It will eventually ask you about "power save mode or instant on" I don't know why but when I click on power save this problem happens consistently but I have recently found out if I put it on "instant on" and don't disconnect the power supply ever again it doesn't happen at all anymore. If you're having a black screen of death turn on the xbox wait the 1 second for the the light to go bright and dims back to normal hold down the power button and the eject button down until you hear 2 beeps and it will pull you out of the black screen of death and it will put you in 420p and you'll have to got to the menu to change it back. Now If the black screen of death keeps happening it's a sign the "hdmi retimer chip" is starting to go bad. Hope this helps someone

  • @alexskyline385

    @alexskyline385

    3 жыл бұрын

    Do i lose my progress from games? Or when i sign in i get them back

  • @pxncaker5879
    @pxncaker58792 жыл бұрын

    Didn’t work for me 😔

  • @maxtonkicksboots
    @maxtonkicksboots4 жыл бұрын

    BRO THANK YOU

  • @kalash1028

    @kalash1028

    4 жыл бұрын

    a question but if i have the xbox game pass subscription and i remove the account i have the same renewal?

  • @TheYungSesShow
    @TheYungSesShow2 жыл бұрын

    Thanks a lot man my one s just got the black screen and your video saved my ass much appreciated ✊🙏

  • @MrFoxGamer30
    @MrFoxGamer303 жыл бұрын

    How do you fix it when your stuck in a factory reset boot loop

  • @mikeboyce0429
    @mikeboyce04293 жыл бұрын

    Thanks a million... My son was about to lose his mind when he saw that black screen.. Listening to your tutorial fixed it.

  • @tryonsplxsh
    @tryonsplxsh2 жыл бұрын

    HOLY SHIT IT FINALLY WORKED THANK YOU 🙏🙏🙏

  • @daqfn_

    @daqfn_

    2 жыл бұрын

    fr? I’m trying to but my Xbox is just taking a shit right now and I didn’t know if I wanted to reset it so I kept trying to reset it and it didn’t work so I’m trying to do this again right now

  • @brodtheeditor5595
    @brodtheeditor55952 жыл бұрын

    I found that when the Xbox is updating either itself or games and apps and you forcefully unplug the power cord it will cause the screen of death or at least one of the reasons it can happen

  • @Silence_685
    @Silence_6853 жыл бұрын

    Thanks for the video brobro. I was so depressed when i got the black screen of death!! 😩😩 it didnt even show the menu screen it was still black... but i still followed the steps as if it was still on and now it shows preparing console. Thanks again man!!!

  • @AlexA-zo6xz
    @AlexA-zo6xz4 жыл бұрын

    None of these options work for me. I’ve tried the eject and power button; eject, sync, and power button. Microsoft ain’t 💩

  • @pillsbarydopeboy6lok832

    @pillsbarydopeboy6lok832

    4 жыл бұрын

    Alex A mine is stuck on the green screen

  • @AlexA-zo6xz

    @AlexA-zo6xz

    4 жыл бұрын

    Pillsbarydope boy 6lok sorry bro. This sucks.

  • @Sasha-qp8cb

    @Sasha-qp8cb

    2 жыл бұрын

    Did you ever fix it? I'm having the same trouble, I don't get a second beep when trying to factory reset it.

  • @dog947
    @dog9474 жыл бұрын

    I looked at a bunch of ways how to fix it, and yours was the easiest to do without taking the xbox apart. Thanks!👍

  • @oofhypers2257

    @oofhypers2257

    2 жыл бұрын

    I have a question, can you explain what it did when you reset it? Did it take your profile away? Is it possible to get it back? How easy is it?

  • @unknown_playz4200

    @unknown_playz4200

    2 жыл бұрын

    @@oofhypers2257 you can just put your email and your password and you’ll be good to go

  • @mustafasakir801
    @mustafasakir8014 жыл бұрын

    I bought a white Xbox one S used the person I bought it from said it worked fine and I saw it running with my own eyes. When I brought it home and plugged it in it turned on started in a timely fashion ran well but my screen was covered in artifacts and the display was too small to fill the screen. So I went to my settings and changed the resolution from 480p to 1080p and it immediately displayed no signal on my TV. I waited about 30 minutes and then tried hard resetting my xbox. Still no display, I changed HDMI cords to one that worked on my old xbox 1 and used all three different ports in my TV, it is in the port that goes to the TV and I flipped the cord around ETC. I tried starting it up in low resolution mode this did not work. The screen is not black my TV says no signal. My xbox seems to be working fine turns on and off normally. Please help I just bought this yesterday

  • @VashWoe
    @VashWoe3 жыл бұрын

    Here my problem when i turn on my xbox it turns on fine but my controller just blinks and then when i try to sync it to my Xbox my xbox doesn’t sync with then its say preparing xbox and it takes like 10 minutes the it takes me to that screen but it only says remove everything and not keep games and apps like it used to say

  • @TommycoolGun
    @TommycoolGun4 жыл бұрын

    This is an ongoing thing every month this is quite frustrating

  • @limitlesschocolate2796

    @limitlesschocolate2796

    4 жыл бұрын

    TOMMY did you ever get yours fix?

  • @TommycoolGun

    @TommycoolGun

    4 жыл бұрын

    Nope I still have to reset it every 1 or 2 times a month

  • @limitlesschocolate2796

    @limitlesschocolate2796

    4 жыл бұрын

    Lucky you mines is stuck in a endless loop

  • @BrandonTechOfficial

    @BrandonTechOfficial

    4 жыл бұрын

    just keep trying. if it doesnt work after, contact microsoft @1 (800) 642-7676

  • @twotimes2099

    @twotimes2099

    4 жыл бұрын

    Mine does this every time I disconnect the power cord. I found a partial solution and a few different ways to fix it. Disconnect the power cord for 10 seconds then plug it back in push the power button and wait for the light to go bright and then dim to its normal brightness then hold just the sync button down by itself until you hear the 2 beeps and let go on the second beep and it aslo pulls up the black menu. And like the video shows it will ask resume/ restart xbox and so on. Click on restart xbox keep games and apps As you normally would It will eventually ask you about "power save mode or instant on" I don't know why but when I click on power save this problem happens consistently but I have recently found out if I put it on "instant on" and don't disconnect the power supply ever again it doesn't happen at all anymore. If you're having a black screen of death turn on the xbox wait the 1 second for the the light to go bright and dims back to normal hold down the power button and the eject button down until you hear 2 beeps and it will pull you out of the black screen of death and it will put you in 420p and you'll have to got to the menu to change it back. Now If the black screen of death keeps happening it's a sign the "hdmi retimer chip" is starting to go bad. Hope this helps someone

  • @briansanchez9663
    @briansanchez96634 жыл бұрын

    Great now my tv just says no signal even though the Xbox is and I did what u said

  • @nuggetbutter1314

    @nuggetbutter1314

    3 жыл бұрын

    vlone luvz u oh well then it’s a hard drive problem yeah you just Gotta send it to Xbox at that point

  • @briansanchez9663

    @briansanchez9663

    3 жыл бұрын

    Nugget Butter how do I do that ? And do they charge

  • @nuggetbutter1314

    @nuggetbutter1314

    3 жыл бұрын

    vlone luvz u And ship it to Microsoft and it normally cost around $75

  • @samuelmmmk181
    @samuelmmmk1817 ай бұрын

    Mine keeps getting up to 56%, then when it tries to restart, it keeps going back to the troubleshoot menu. Like i can't even get the green xbox screen

  • @davidmanderscheid9096
    @davidmanderscheid90962 жыл бұрын

    Thanks. Wish I that I would have found your video a week ago. Thanks for showing the proper steps to reset. Game on.

  • @butterking1067
    @butterking10674 жыл бұрын

    Will I be able to recover the account with the gold and game pass?

  • @Scoobz999

    @Scoobz999

    4 жыл бұрын

    All u need to do is login to the account with the pass / gold it not stored on the xbox it's online

  • @Ziwginio
    @Ziwginio4 жыл бұрын

    I have done this like 15 times. It works for a couple of days and then it needs to be reseted again. I'm bored of doing this. Isn't there a better option?

  • @Dreaaddy

    @Dreaaddy

    4 жыл бұрын

    Ηλίας Ζιώγας looks like you need a new Xbox or need to get it fixed..your lucky as soon as I get to the troubleshoot screen my system turns off every time

  • @joshrhodes5068

    @joshrhodes5068

    4 жыл бұрын

    Mine does exactly same only works for a like time if I have one game installed, maybe a external hard drive?

  • @brandonevans6321
    @brandonevans63214 жыл бұрын

    So I have a Xbox One X, and I’ve been dealing with similar issues for over a year now.. I’ll turn on my console, it will either load up the main menu or it won’t do anything at all. If it turns on, I can only play for 5 minutes until it starts freezing and nothing works. I have done everything there is to do, I’ve even cleaned the inside of it. I’ve done everything in this video time after time, it doesn’t solve my issue.

  • @kianpetch4175
    @kianpetch41752 жыл бұрын

    Quick tip when you are in the troubleshoot menu just press B and wait for it to come on and it will be the same and doing all of that. You don’t really need to remove your profile!

  • @demikaufman9386
    @demikaufman93864 жыл бұрын

    dude i lost all my games

  • @badluck1626

    @badluck1626

    4 жыл бұрын

    Sign into your account

  • @Idk28882
    @Idk288822 жыл бұрын

    Dose it delete all game data

  • @ScaryCupcakeSquad

    @ScaryCupcakeSquad

    3 ай бұрын

    no, as long as you log back in to your account, your account saves it

  • @joshrhodes5068
    @joshrhodes50684 жыл бұрын

    I’ve done this god knows how many time’s and I literally only can have one game on my Xbox now otherwise it becomes un useable and does this screen again. Anyone got any ideas

  • @jefferymathis3494
    @jefferymathis34942 жыл бұрын

    It didn’t work for me tried it 20 times

  • @nicholasjacome987
    @nicholasjacome9874 жыл бұрын

    My Xbox won’t even pull up that screen

  • @dhruvbejugam38

    @dhruvbejugam38

    4 жыл бұрын

    same

  • @e.mfamily8674

    @e.mfamily8674

    4 жыл бұрын

    Same and reset it like 4 times now it don’t reset at all

  • @kalash1028

    @kalash1028

    4 жыл бұрын

    a question but if i have the xbox game pass subscription and i remove the account i have the same renewal?

  • @emyr1873

    @emyr1873

    4 жыл бұрын

    Kalashey_TV no dumbass

  • @zinao8915

    @zinao8915

    4 жыл бұрын

    E M Y R damn chill, no reason to be toxic lmao

  • @META19991
    @META199914 жыл бұрын

    Anyone else getting “system error: E102 00000C01 8007045D”??

  • @connormonson3300

    @connormonson3300

    4 жыл бұрын

    Yeah

  • @connormonson3300

    @connormonson3300

    4 жыл бұрын

    Do u know how to fix it

  • @META19991

    @META19991

    4 жыл бұрын

    I had to swap the hard drive

  • @haleyradke6441

    @haleyradke6441

    4 жыл бұрын

    Where do you go to swap the hard drive at? And how much does it cost? I have a 2tb

  • @amanda9244
    @amanda92444 жыл бұрын

    what if I don’t hear the second on sound? please help

  • @heosjeesd1713
    @heosjeesd17132 жыл бұрын

    After I do reset for games and apps to keep it goes straight to no signal

  • @aidandickson8613
    @aidandickson86134 жыл бұрын

    I was actually contemplating buying a new one since mine is from 2013 and I thought it finally broke, so thanks, i wouldn’t have guessed to press those two buttons. You saved me $200+.

  • @MattsGeekCorner
    @MattsGeekCorner4 жыл бұрын

    man mine just gets stuck in the factory reset update.

  • @MattsGeekCorner

    @MattsGeekCorner

    4 жыл бұрын

    UPDATE: seems it was something to do with my external drive. I unplugged it and completely factory reset and everything worked.

  • @limitlesschocolate2796

    @limitlesschocolate2796

    4 жыл бұрын

    Could that be what’s wrong with mine, I tried installing a game about a week ago and it got stuck on black screen, and I keep repeating the steps but nothing’s happening

  • @MattsGeekCorner

    @MattsGeekCorner

    4 жыл бұрын

    @@limitlesschocolate2796 yeah try that. But dont fully reset ic you dont have to. You want to try and keep your games installed.

  • @limitlesschocolate2796

    @limitlesschocolate2796

    4 жыл бұрын

    Actually I don’t think that’s my Xbox problem , I don’t have an external drive, I’m this close to throwing my Xbox out the window

  • @MattsGeekCorner

    @MattsGeekCorner

    4 жыл бұрын

    @@limitlesschocolate2796 I was in the same boat man. Now I will tell you that if you in fact need to do a complete factory reset. You wont lose any saves because they are in the cloud. And your games and apps should still be tied to your account so all you need to do is re download them. That's what I had to do for some of my games.

  • @Monstermania101
    @Monstermania1012 жыл бұрын

    My issue is I tried downloading the os update and putting that onto a usb but now the USB isn’t recognized by the console?

  • @Itsogswicky
    @Itsogswicky6 ай бұрын

    I did go to the trouble shoot but then when I reset it goes to the preparing console and it just crashes and puts me back to the troubleshoot does anyone know how to fix that ?

  • @Yxngny.06
    @Yxngny.063 жыл бұрын

    I have to do this every time I turn my Xbox on 💀

  • @RedCdot

    @RedCdot

    3 жыл бұрын

    😂

  • @blueaeagle11

    @blueaeagle11

    3 жыл бұрын

    Same and now i have to delete games everytime

  • @Yxngny.06

    @Yxngny.06

    3 жыл бұрын

    @@blueaeagle11 sad I fixed mines time ago

  • @blueaeagle11

    @blueaeagle11

    3 жыл бұрын

    @@Yxngny.06 how’d you fix it?

  • @Yxngny.06

    @Yxngny.06

    3 жыл бұрын

    @@blueaeagle11 kept reseting then is started working

  • @DanielGarcia-cj3ze
    @DanielGarcia-cj3ze4 жыл бұрын

    Dude I spent the whole day resetting my Xbox, if it wouldn’t for those 2 buttons I will be in pain

  • @Pseudo1020
    @Pseudo10207 ай бұрын

    i have a one s that i bought second hand, and using it was laggy at times but after a month of having it, i restarted the console since i had frame drops and then it took me to a screen that said "Preparing console" but there was no progress bar, then it took me to a trouble shooting menu. i tried to reset it from there but everytime i tried resetting and deleting all data, resetting but keeping all data, restarting the xbox, going to the trouble shooting menu by using the buttons instead and EVERYTIME I DID THESE, it took me back to the stupid menu. it's been like this for a year now and i honestly don't know what to do since nothing in the video works and i don't have a computer to download an update file to a usb drive so i'm just lost at this point, if it's a hard drive issue then i'm out of luck since i have nowhere to get a new drive so can anyone tell me if there's a different way? i'm using a 500gb xbox one s if that even helps

  • @MirageATrois
    @MirageATrois Жыл бұрын

    I tried this & it didn’t work. Itll get stuck on infinite black screen when u reset the xbox. Ive tried to factory reset it & it froze completely again, left it for nearly an hour still stuck on troubleshooting screen. Fans were so loud

  • @1autzam
    @1autzam4 жыл бұрын

    dude i was watching this so frustrated, and suddenly my xbox started working normal XD thanks for the help

  • @cbcg_187

    @cbcg_187

    4 жыл бұрын

    lauta x Frfr

  • @b.s2843
    @b.s28434 жыл бұрын

    Who else is seeing this on Dec 29th 2019

  • @alikbabayan4929

    @alikbabayan4929

    4 жыл бұрын

    Brian Saliga I am too bro did u find a solution ?

  • @rjog480

    @rjog480

    4 жыл бұрын

    Did u find a solution cuz its not working

  • @masterflex2137

    @masterflex2137

    4 жыл бұрын

    Ye

  • @notme9493

    @notme9493

    4 жыл бұрын

    Ok bois there is an easier solution

  • @notme9493

    @notme9493

    4 жыл бұрын

    Same thing just when u turn on the Xbox press the disc button and once the disc comes out put it back in and it should work

  • @kirstyleigh4399
    @kirstyleigh43992 жыл бұрын

    I can’t get the step when you hold the two buttons to work, I literally just can’t get the troubleshoot screen up at all. Someone help!!

  • @Don_Orotelli
    @Don_Orotelli Жыл бұрын

    When I choose factory reset, Does any of the options wipe my account's saved data?

  • @Quantum404Channel
    @Quantum404Channel8 ай бұрын

    I don’t even know if it worked for me yet, but you’re the goat no matter what. Super well explained and glad you showed the step by step for it all also. Thanks!

  • @jordanwhite201
    @jordanwhite2012 жыл бұрын

    Bro I turn my Xbox off when it first git to that screen and then u tried to turn it on again and it won't stay on it turns right back off what do I do

  • @Mccalempillay
    @Mccalempillay4 жыл бұрын

    Thanks dude it really works. I recommend it to other people having the same problem.

  • @mattchatt.official
    @mattchatt.official2 жыл бұрын

    So I pressed the “Reset keeping games and apps“ button and the screen went black for 5 minutes. It then brought me back to the same trouble shooting screen, ONLY THIS TIME, the “Reset keeping games and apps” button is gone, and the only option it gives is to “reset everything”

  • @Mozzerinos
    @Mozzerinos3 жыл бұрын

    My Xbox usually works until I restart it, then it stays on the Xbox One screen for like a minute and then goes completely black, then I'm forced to try and hard reset it, I don't know if it's because it's old or not.

  • @ryshodthornton1749
    @ryshodthornton17494 жыл бұрын

    Man!! Thank you for making this video.

  • @lovexjacobi9256
    @lovexjacobi92562 жыл бұрын

    I’m having a problem to where I hold it for five seconds and then it turns right back on

  • @gurdasatwal2039
    @gurdasatwal20393 жыл бұрын

    Thank you so much bro! I have been dealing with this issue for months and i saw these kinda methods before but I didn’t wanna reset by console. However I finally did it and it worked! Thank you for saving me a couple hundred dollars!!!!

  • @haajto

    @haajto

    3 жыл бұрын

    Did you lose your in game progress?

  • @NW-sp1fj
    @NW-sp1fj3 жыл бұрын

    When I reset it asks for my internet which Isn’t working so I’m just stuck on that screen

  • @Igzzzzz_6
    @Igzzzzz_63 жыл бұрын

    I have a problem with my xbox one s its turns on put then switch off and the sync button dont I have tried replacing it it's still wont work

  • @leonardokennedy9948
    @leonardokennedy99483 жыл бұрын

    When I reset it with keep games and apps , Am I gonna loose my progress (saved games) in games ??!!!

  • @namyac88
    @namyac88 Жыл бұрын

    hey so corrupted game and app files can cause this and if you don’t delete those on reset it won’t help. so sometimes you do have to delete everything