Oh my gosh! Thank you for this video. I am a 72-year-old widow. You just saved me at least $100 since I do not need to have a gun smith change the keypad and motherboard. That is the estimate for the service call. Your step-by-step directions were great!

@saponycreekoutdoors7743

5 ай бұрын

Thank you so much for the comment. I hope it helped. This is why I do these videos.

Battery change issue in a Winchester 16 long gun safe w/ a Kava keypad? You have to slide the entire keypad straight up and off of two screw pins to expose the 9v battery. It may be on tight but you pop it off using finger pressure only. Back the screws off a quarter turn if it seemed way too tight. FYI....

I have that exact same safe and at 1 year to the date I bought it it is currently giving me trouble with the lock. Currently have an email out to Winchester. Hopefully they will just send me the parts I need. This video was very informative on how to change it out. Thank you!

@saponycreekoutdoors7743

5 ай бұрын

Thank you for the comment. I hope they help you out.

@cszero2109

5 ай бұрын

Small update. Less than 24 hours after my initial email and they have confirmed they are sending me a new lock

@saponycreekoutdoors7743

5 ай бұрын

@@cszero2109 it really is an easy fix. I do recommend you replace each part that they send you replacements for. Their electronics are obviously trash!

Sounds like everyone has the same issues around same timeframe. 1yr 5mo for me, contacting them today. So how long does the new keypad last for or is there another better replacement?

@saponycreekoutdoors7743

17 күн бұрын

I’m 6 months in on the replacement, so not sure. The replacement looked identical to the original, so probably still a piece of junk. When you remove the door cover you will see that the safe is just not a quality one. I’ll never buy Winchester again.

@JC-ck6wk

17 күн бұрын

@@saponycreekoutdoors7743 I just called them they told me get a new battery with 2028 expiration date.

Great help !

I’ve heard about these having fuckywucky keypad systems before I bought mine, and here I am watching this🤦 I have two of these safes

Nice video, I bought that same safe back in October and now I'm having problems with the locking pins sticking on the bottom, so sometimes it only secured at the top with the first and second pin

@saponycreekoutdoors7743

4 ай бұрын

These safes are definitely not quality. I would have never bought one had I did my research on them.

@sooperdan

4 ай бұрын

@@saponycreekoutdoors7743 I checked mine over today, it literallyjust needed a little grease on the locking pins...

@user-mf1gh4iy6w

13 күн бұрын

Did you ever find a solution for this? I am having the same issue it appears as you. Not sure what to do and can't find info online.

That was great.

Mine just took a crap 1 year and 2 months after i bought it. I guess I'll be emailing them today

@saponycreekoutdoors7743

Ай бұрын

I hope they help you out!

@dirtrocker8

Ай бұрын

They kind of helped me out I guess. My warranty was 2 months out of date so I had to pay. It ended up being $65 shipped to my door and took about 5 days. It was super easy to put in and now my safe works like it should again

I just bought the TS20-30. While attempting to set my personal 6 digit combination it beeps after the 5th digit and will not take my code. Anyone had this issue before? I already changed the battery to an energizer alkaline max 9v

Thank you

@saponycreekoutdoors7743

Ай бұрын

You’re very welcome. Hopefully it helps!

What if the keys don't work either.

@saponycreekoutdoors7743

15 күн бұрын

I would ensure that you have the correct key for your safe. If it doesn't, it may require contacting a locksmith to make entry into the safe for you, so that you can replace the entire key lock and electronic lock.

This just happened to me today. It’s been a little over a year now.

@saponycreekoutdoors7743

5 ай бұрын

I hope the video helps. I'd contact the company by email and see if they will send you the parts for free. If not, I doubt that they are expensive because they seem to be made very cheaply. It really is an easy fix though. It's still aggravating to have to deal with.

@eracingregal

5 ай бұрын

Same thing happened to me but winchester is not responding to my emails.

@saponycreekoutdoors7743

5 ай бұрын

@@eracingregal did you email the address using contactus@winchestersafe.com ? That is the address that responded to me.

what if you cant 'open the door?

@saponycreekoutdoors7743

Ай бұрын

My safe has a key lock behind the keypad to access in the event that the keypad fails. If yours doesn’t have this, it may require a locksmith to get you access.

Today, my TS12-30 "fried". Static Shock after taking off my coat and trying to open the safe. Just past the 14 month mark :( No activity from the keypad at all. Even with a new Battery.

@TheMan-je5xq

3 ай бұрын

I just had the same problem today

@iamclarke4978

3 ай бұрын

@@TheMan-je5xq after about 2hrs with thr battery unplugged. It started working again. I got an email from the company stating the locks are replaceable and can be bought on thier website

@TheMan-je5xq

3 ай бұрын

@@iamclarke4978 well I’ll try unplugging the battery for awhile

@TheMan-je5xq

3 ай бұрын

@@iamclarke4978 hey I tried it and it worked, thanks I owe you one

@TheMan-je5xq

3 ай бұрын

@@iamclarke4978 hey I did what you did and it worked, thanks I owe you one

After owning mine for 14 months, the key pad is fried. Seems like every single one has this issue. I'll probably sell mine and buy one from Cabela's.

@saponycreekoutdoors7743

4 күн бұрын

I don’t blame you one bit. I wish there was a quality keypad you could replace it with easily.

Mine eats batteries every 4 days you think this could help ?

@saponycreekoutdoors7743

4 ай бұрын

I would def contact the company at the email address I listed in the comments below. If your safe is eating batteries, there is a draw on power somewhere and that motherboard and parts I changed in the video are the only electronics on the safe. Even if it's not under warranty anymore, it would be cheaper to replace it than to keep buying batteries. A 9 volt should last about a year, though they recommend changing them every 6 months.

@angelomilano3167

4 ай бұрын

@@saponycreekoutdoors7743 it’s only 1 week old

@angelomilano3167

4 ай бұрын

When I set it up when I bought it the battery that it came with lasted 1 days so I that maybe it sat at the store to long so I bought new battery and it lasted 4 days I emailed Winchester waiting for response

@BearLeeHangin

24 күн бұрын

You figure it out? Mine is doing the same thing

Mine is ts20-30 or 30-20. It beeps 5 times upon my 1st pin number

@saponycreekoutdoors7743

Ай бұрын

5 beeps = cpu. The motherboard has a fault warning system on board which is designed to help you troubleshoot the issue. In this case your motherboard is telling you that there is something wrong with the processor.

@IndianaMint

Ай бұрын

@@saponycreekoutdoors7743 so my safe that is 1 year old is junk? Ima have to call support and be walked through a replacement? Thank God I have keys

@saponycreekoutdoors7743

Ай бұрын

@@IndianaMint unfortunately it sounds like it. I have the email address listed in one of the comments and they were fairly easy to deal with. If it’s over a year old, it’s probably a bad board. Mine was a $600-700 purchase and it went bad one day shy of being one year old.

@saponycreekoutdoors7743

Ай бұрын

@@IndianaMint have you tried installing a new battery?

@IndianaMint

Ай бұрын

@@saponycreekoutdoors7743 yea I tried 3 new batteries, expiring April 2028 :(

long winded, but thanks.

@saponycreekoutdoors7743

3 ай бұрын

You're welcome....I guess. Was that too long winded for you too?

really people subscribe to you

@saponycreekoutdoors7743

Ай бұрын

Really? You’re a douche? Don’t be a douche. Douches are bad. You are a bad douche. If you’re gonna be a douche, at least try to be a good one. Bye douche bag.

@saponycreekoutdoors7743

Ай бұрын

Really? You’re a douche? Don’t be a douche. Douches are bad. You are a bad douche. If you’re gonna be a douche, at least try to be a good one. Bye douche bag.