Have you ever felt like your words were misunderstood or misinterpreted? Chances are, it's not just the words themselves but the way you delivered them - your tone of voice. In this video, Heather Younger, author of "The Art of Active Listening" and "The Art of Caring Leadership," guides you through essential guidelines to ensure your tone enhances your active listening skills.
Key Takeaways:
Match the emotion of your conversation partner.
Vary your pitch and pace for engagement.
Pause strategically for emphasis.
Be mindful of volume, adjusting it based on context.
Unlock a whole new dimension of communication prowess by mastering the art of tone in active listening!
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BOOKS:
The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood: www.amazon.com/Art-Active-Lis...
The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations: www.amazon.com/Art-Caring-Lea...
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WHEN YOU’RE READY, HERE’S HOW WE CAN HELP:
Engage your people with work culture consulting:
employeefanatix.com/
Hire Heather to speak to your group:
www.heatheryounger.com
Access free Active Listening On-Demand Webinar:
heatheryounger.com/webinar/
Access free Art of Caring Leadership resources:
www.caringleadership.co/free-...
Access free Cycle of Listening Action Planning Guide
heatheryounger.com/qrcode-cyc...
Book a consultation or general contact:
heatheryounger.com/#contact
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About Heather R Younger
Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.
After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over:
When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.
Book Heather to speak at your event or organization. Visit heatheryounger.com or www.cmispeakers.com/heather-r... for more details.