I'm Heather Younger, author of "The Art of Active Listening," and in this video, I'll equip you with essential skills for more meaningful conversations. Learn to engage with open-ended questions, actively listen, and transition smoothly with empathy. When closing a discussion, discover how to summarize, express gratitude, and leave the door open for future talks. Transform your conversations and build stronger relationships through active listening. If you found this valuable, please like and subscribe for more insights on fostering a culture of active listening.
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About Heather R Younger
Heather R Younger is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm.
After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over:
When you know how to listen, employees will tell you exactly what they need to bring their full selves to work.
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