This episode of the podcast dives into the topic of company culture and how this can make or break your business. From understanding what exactly company culture means to your organisation to how to integrate your values into to your everyday decision making, Darren and Morgan share how to leverage company culture to improve your profitability.
• The Impact of Culture on Profitability - 00:10
• Defining a Good Culture - 01:24
• Proactive vs. Reactive Hiring Strategies - 10:14
• Importance of Clear Role Definition - 16:10
• Ideal Mix of A Players and Others - 19:49
• Identifying and Fixing a Bad Culture 24:47
• Avoiding Over-Reliance on the Owner - 30:31
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Helpful Links:
Employee Retention 101: How to Build a Loyal MSP Business - www.scalablemsp.co.uk/employe...
Employee Retention Handbook - www.scalablemsp.co.uk/employe...
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