Thank you so much for the detailed review!

@SherryandHadi

3 ай бұрын

Thank you for watching our video and leaving a heartwarming feedback😊

@mvmacneil

3 ай бұрын

@@SherryandHadi , Loved your video! Going to book here soon. :) Having reviews like yours make it easier. All the best to you. :)

@SherryandHadi

3 ай бұрын

@mvmacneil enjoy your stay 😊

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Very nice video 👍 one question… they have coffee shop and ice cream bar in there ?

@SherryandHadi

8 күн бұрын

Thanks for your feedback 🌷 Not a specific coffee shop but there are stations in the buffet

Im a beach lover,and I was taken aback by the Sea-weed! I personally was disappointed that my first ocean view of our section of the beach was filled with lots of seaweed,where it just looked like brown water🤢.Im not sure if it had been raining a few days beforw we got there,that could have stirred up the seaweed,but it was unattractive to me! The resort grounds are huge! Its feels like a small city almost,so be prepared to do a lot of walking! The grounds are pretty decent,the buffett food is ok,nothing special.I did however was turned off by the beach towels that they give you! They looked like old towles that you would use to wash your car! My towel had stains all over it and unravelling threads! I couldnt understand why a nice resort would allow that to be acceptable to present to anyone,who's paying for a memorable vacation.I would also suggest to combat the moist humid smell in your rooms due to the humidity,to maybe bring a Glade plug-in fragrance of choice.

Did you happen to go to the adults only side? Looks wonderful!

@SherryandHadi

4 ай бұрын

The adults only side aka all suites wasn't open during our stay! It opened a week after we checked out! But yeah, we heard it was pretty good

I’m staying there next week! Any tips or insider secrets you can share lol?

@SherryandHadi

6 ай бұрын

Bet you'll love it! I think we covered it all in the video, but one tip: make reservation for restaurants once you arrive, and one recommendation: be sure to try The CUT steak house if you like steaks! It's amazing! And the Asian restaurant as it has a great vibe

Hy there i really like your video veridetailed just one question im going there in 9 days how much is the Preferred Club?

@SherryandHadi

15 күн бұрын

Hi, thanks for watching our video. We’re glad you liked it ☺️ We don’t know about it, we think it’s better to reach out to resort about this question.

How did you guys book for transportation? Any recommendations on excursions 😊

@SherryandHadi

6 ай бұрын

Good comment and question! We took Uber, which were basically the resorts drivers, and found the rates reasonable! One tip: Uber won't open when connected to Punta Cana Airport's wifi, switch to your cell phone data to be able to open Uber! We personally didn't go on excursions, but the resorts were offering excursions! Hope this helps 🙂

Hello,the hotel offers transportation from the airport, it is far from the airport? Thanks for the video!!

@SherryandHadi

Ай бұрын

Hi, no they don’t have airport shuttles, and we found airport taxis way too expensive. We took uber and it was surprisingly cheaper.

Were you staying in the luxury master suite? Did it have 2 bathrooms/showers?

@SherryandHadi

4 ай бұрын

Yes, we booked the luxury master suite and it had a bathroom/shower in the main room and one in the bedroom.

Is the japanese restaurant open to every guests or only the 'VIP' ones?

@SherryandHadi

4 ай бұрын

It is open to everyone, but it requires reservations 🙂

Hi, was lunch, dinner and drinks included in the all inclusion ? Thanks

@SherryandHadi

2 ай бұрын

Hi 👋🏻 Thank you for watching our video ☺️ Yes! Everything is included 🤩🤩

Hello, do you know how is the sérénade all suite ?

@SherryandHadi

5 ай бұрын

Hello Marc! Serenade all suite is right next to what you see in the video! It opened the week after we checked out, so we couldn't get to see it! Unfortunately, not sure how it exactly is!

When did you stay at this resort? Your video is just 11 days ago. Do they still have seaweed?

@SherryandHadi

5 ай бұрын

Thanks for your comment, this is early October 2023, that's when we were over there! so it's very fresh 🙂 there are areas on the beach which are very clean and seaweed free

Being "All Inclusive", is everything (except the gift shop) included? Spa services? What all do they offer in the spa? What about tipping? I'm going in June and have never been to any resorts before. Want to be prepared. Thanks

@SherryandHadi

29 күн бұрын

Thanks for watching our video 🌷 Only food and drinks are included (except for bottles and premium drinks). For all other services you need to pay. There are few restaurants that you can make reservations for at the desk and those are included as well. Tipping is optional. If you’d like to tip, we recommend having some $1 bills. Enjoy your vacation 😊

How was the seaweed? Is it a big issue or taken care of?

@SherryandHadi

6 ай бұрын

It's not too bad! There's areas on the beach that it's pretty clean and seaweed free, there are also areas that it's not good! There's actually a timestamp in the video description that takes you directly to the Beach Part, you may see that part to get a better sense of it if you haven't already! It's at around 3:36 time mark!

@phillyto

6 ай бұрын

@@SherryandHadi thanks for the info. I’m going end of Feb. hopefully it’s not so bad that time of year or at least cleaned up often.

@SherryandHadi

6 ай бұрын

@@phillyto you're welcome! hopefully that's the case and you'll have a great time 🙂

What was the weather like? Was it still warm enough?

@SherryandHadi

20 күн бұрын

Yes the weather was perfect. ☀️

If i book family side and take premium room, do i have acess to adult side??

@SherryandHadi

20 күн бұрын

We are not sure about it. The adult side was not opened yet while we were there

Was it difficult to get dinner reservations

@SherryandHadi

17 күн бұрын

Not really. We were able to book so easily. Just try to reserve as early as you check in

How was the amount of people did you guys feel like you guys were alone on the resort or was it more lively

@SherryandHadi

Ай бұрын

we’d say decent amount of people! even though it was off season, the night life vibe was pretty good, lots of folks dancing as you may see in the video, during the day, decent amount of people were at the pool engaging in entertaining activities, again as you may see in the video! definitely not feeling like we were alone :)

Is there a bar on the beach?

@SherryandHadi

2 ай бұрын

Not specifically on the beach. But one of the pool bars is so close to the beach

@katya19781

2 ай бұрын

Great thanks 😊

The restaurants all seemed to be empty. Was the Hotel itself empty? And had you any trouble getting the ALC reservations that you wanted and is there a limit for reservations?

@SherryandHadi

4 ай бұрын

We stayed at Serenade during off season! We wouldn't say empty, but it was decent and quiet!we had no issues with making reservations, with no limit 🙂 hope this helps

@TheSilDante

4 ай бұрын

@@SherryandHadi Thank you for responding. That sounds really good, especially since I'm also considering going in June, so the off season.

@SherryandHadi

4 ай бұрын

You're welcome 🙂 We're sure you're going to have a great time 🙂