Can you make a video about how to install in an apartment or condo?

We just bought a standard water softener but we have a problem opening the top cap of the unit as it is too tight. Should we still go ahead to hook it up first? or will you have any suggestions on any tools we will need to get in order to open it? Thanks.

@TheBenjamin5002001

2 жыл бұрын

We put the top cap on hand tight. If you have a strap wrench you can give that a try.

I recently bought one of these and used the tests strips with and without the softener and the test stops were identical color what could be the issue? This is a brand new unit. Thanks

@TheBenjamin5002001

3 жыл бұрын

Where did you buy the softener and are you testing it at the output of the softener after the first flush?

Is there anything I can add to assist with removing sulfur smelling water? Unit works great, removed a lot of the sulfur smell but while better it is still there.

@TheBenjamin5002001

2 жыл бұрын

You need a Catalytic Carbon (Sulfur Removal) Cartridge.

Is resin comes within it? And how much resin is required to fill the tank?

@TheBenjamin5002001

23 күн бұрын

They come filled with resin.

Do shower head connectors work on this, or do I need to purchase an adapter for it to work?

@TheBenjamin5002001

3 жыл бұрын

You will need adapters. Contact us via our website and I can send you pics and what you will need.

We hooked on up, factory new, three days ago. How do you get rid of the terrible plastic taste in the water?

@TheBenjamin5002001

3 жыл бұрын

Have you tired using different hoses or switched hoses out to narrow down the taste. Nothing in the unit would make a plastic taste.

I purchased this unit on Amazon Prime Canada and I followed the first time hookup video and I tested the water using a tds meter and it reads 177 ppm. I also tested it using the test strips and the color of the strip is not changing. Can someone help?

@TheBenjamin5002001

Жыл бұрын

You cannot use a TDS meter to test water hardness. A TDS meter is testing total dissolved solids and not hardness.

Does it need a regeneration before first use?

@TheBenjamin5002001

3 жыл бұрын

no

Mine just has a bunch of brown water coming out the outlet?

@TheBenjamin5002001

3 жыл бұрын

That is normal during the first time hook up. That is the resin dust. Contact us for more information.

@EduardoJimenez-jd6or

10 ай бұрын

Can I use it for car wash it doesn't leave spot on the window s?

If I am washing a car and I leave the water running but I stop the hose.. will it damage the product? Ex: drain-->water filter -> water hose. If I block it from my water hose.. will it overflow and damage the filter??

@TheBenjamin5002001

5 ай бұрын

It will not If I understand you correct.

@wisemandark_gaming

5 ай бұрын

@@TheBenjamin5002001 So in your video you insert a high flow valve on the "in" input side. What if I have one for the "out" outside? Keep in mind its your typical outside house water faucet (pressure). Will it damage the product?

@TheBenjamin5002001

5 ай бұрын

That part was discontinued a few years ago. You can add add any garden hose shut offs you want on either side if you want. If your using it for washing your cars you will not get a spot free rinse and I would run something like the DI Brass Bypass kit for something like that. I'm guessing you are talking about a DI wince its car washing and the the softener. The softener won't give you a pot free rinse and the DI you want to bypass when you don't need it to help save the resin. @@wisemandark_gaming

@wisemandark_gaming

5 ай бұрын

@@TheBenjamin5002001 Yes, I am in fact washing cars with this. Yes, I thought this might be somewhat damaging. Also, its not a "spot free guarantee" that's too much of a statement to guarantee. But, it will remove and reduce contaminant's correct?

@TheBenjamin5002001

5 ай бұрын

water softener will make soft water. Our deionizers will give you a spot free rinse. I would not expect a spot free rinse with a softener because minerals are still in the water. @@wisemandark_gaming

These water softeners work well but they are ridiculously hard to regenerate…. Too much work each week at our cottage. It was a waste of money

@TheBenjamin5002001

2 ай бұрын

Capacity of a Water Softener How many gallons a softener will approximately make depends on the hardness of the water source and your water usage. To figure out the approximate capacity of your unit, take the grains of the unit (Standard 8,000/Double 16,000) and divide that by the grains per gallon (GPG) of the water source.