Observation, Feeling, Need, Request: Decoding intention and limitations

In your first Nonviolent Communication workshop, you probably learnt about the four-step process: Observations, Feelings, Needs and Requests.
What is the intention underlying these four steps?
Is there a point at which these four steps are not helpful in connecting us with others?
Listen as ‪@mikikashtanandthefearlessh4282‬ and ‪@RoxyManningPhD‬ discuss this.
What do you think are the needs met with applying these four steps? Where do you think they can hinder connection?
Leave a comment to share with us!
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