Thank you.

@nespresso

2 жыл бұрын

🙂

Helpful 👍

@nespresso

Жыл бұрын

👋 😀

Merhaba. Bu videoda Türkçe çeviri desteği sunmanız çok güzel olurdu. Benim makinem bu kadar hızlı yanıt vermiyor ve su çok az akıyor. Ne yapabilirim?

@nespresso

6 ай бұрын

Değerli müşterimiz, 444 20 21 veya 0800 211 01 00 müşteri iletişim merkezimize 08:00 - 20:00 saatleri arasında ulaşarak makineniz için teknik destek alabilirsiniz. Sevgilerimizle

People, please don’t use vinegar or other alternatives, as this may invalidate your warranty.

@christlbeyers5422

10 ай бұрын

The machine doesn't respond when I press the two buttons.

@dyalaalabdallah6855

6 ай бұрын

Clap your hands for me I did use vinegar 🙂🤌🏼

@hsberber

4 ай бұрын

I also used vinegar because it is organic

Hello, I did everything you said in one letter, but it was not done. What do I do? I want an answer because I don't know what happened in the machine. I want an answer.

@nespresso

Жыл бұрын

Hi there, we're sorry to hear this. We would recommend contacting our Technical Team directly for further assistance. You can reach them by calling freephone 0800 442 442 (UK) or 1800 812 660 (ROI) and then select option number 3. Many thanks.

Is it possible to use something else than NESSPRESSO Liquid AGENT ? Thank you

@nespresso

2 жыл бұрын

Over time, and usage, the hardness of water may cause mineral build up in your machine which can affect the temperature, flow and overall performance of your machine. Furthermore, mineral build up can also negatively impact the taste of your coffee, often making it more pungent. It's not recommended to use other solutions as Nespresso Descaling kits are specifically designed to work with our machines for the best results.

Preço

My atelier makes quite a lot noise while descaling processes, it that normal?

@nespresso

2 жыл бұрын

Hi Esma, we're sorry to hear this. We'd recommend contacting our Technical Team, so they can listen to your machine on freephone 0800 442 442 (UK) / 1800 812 660 (ROI). Many thanks.

Thank you . Now I can sleep easily

How often I must clean nespeesso atelier? In instruction they say after 30 cycles. It’s mean after 30 capsules? Or what ? I make more but descaling doesn’t make light

@nespresso

Жыл бұрын

We recommend descaling your machine with Nespresso Descaling Solution every 3 months or 300 capsules, whichever comes first, to remove internal mineral deposit that can build up, which can affect the flow, temperature and overall performance of your machine. A weekly cleaning will keep the brew unit clear of grinds and coffee residue.

Do we get free maintenance? Machine older than 1 year

@nespresso

2 жыл бұрын

Hello. Can you please identify your country, so we could further look into this?

@sumanpillay1007

2 жыл бұрын

Hong Kong 🇭🇰

Decalcifierea la nespresso atelier

Their descaling agent is 100ml

@nespresso

3 ай бұрын

Hello, may we help you?

Suite à ce procédé, ma machine ne fonctionne plus. Que faire ?

@nespresso

3 ай бұрын

Cher Frédéric, Je suis navrée d'apprendre les caprices de votre Atelier depuis son détartrage. Pour vous venir en aide, il nous faut connaître ses symptômes. N'hésitez pas à nous en dire plus par message privé. Notre service Clientèle peut également prendre le relai. Pour cela, composez le 0800 55 52 53 (appel et service gratuits) du lundi au samedi entre 8 h et 20 h. Belle journée. Gaëlle

Helpful, but a little too fast. 😅

@fantstic16

7 ай бұрын

Yeah at home i was like wait why did it stop?? Is there anything wrong with my machine then it started rinsing again😂

Descaling after 30 coffees ? ? ?

@nespresso

3 жыл бұрын

Hi Philip, the frequency of descaling varies depending on how often the machine is used and the water hardness. When the Atelier's descaling indicator shows, the machine will continue to function for up to 30 coffees, however we recommend descaling as soon as possible after the indicator shows.

@journey2inspire

2 жыл бұрын

@@nespresso if the descaling doesn’t light up, should the machine be descaled before the indicator light lit as we had made hundreds of cups already…..

I had the first... sorry... i have the first nespresso model, one of the first machines to arrive in my country, looks a small house "essenza" and still takes out coffee with no issues, never did descaling... now i am doing the descaling in the atelier after few months of use... haghhhhhhhhhhhhh... it shouldn't block the machine, just warn.

@nespresso

2 жыл бұрын

Hello, we would be glad to help you. Could you please provide us the country of your residence?

@7427665

2 жыл бұрын

@@nespresso Portugal !

@nespresso

2 жыл бұрын

Hi Ricardo ☺️ Thank you in advance for your preference and the feedback regarding the Atelier model. We invite you to visit the Service area of our website: bit.ly/3xKfFcK where you can find instructions and videos on how to use and maintenance your machine, as well as an area for Troubleshooting. Otherwise, you can contact our Customer Service free of charge at 800 260 260, to help you with the descaling of your machine. We also recommend setting the water hardness to the minimum, in order to increase the period between descaling, through the steps described in the following link: bit.ly/3bcpf0d Thank you for your understanding, see you soon ☕

Italiano

Parla in italiano ore 12.09

Due to poor lighting conditions during this video no colours on the display can really be seen, shame.

ترجمة بالعربي

The paper manual is just horribly unclear. I don't know what to do to get this machine going and it is brand new. No information about an at the same time blinking cleaning and descaling signal. No descaling tab was included so I have to wait a few more days before I can use it. Why do I need to descale the machine before even have used it once? Very disappointing experience so far.

@nespresso

2 жыл бұрын

Hi Thomas, we're sorry to hear this, you can find instructions for the machine online at bit.ly/3kB3WYu. If you're experiencing issues however we would recommend calling our Technical Team on freephone 0800 442 442 (UK) / 1800 812 660 (ROI), selecting option 3. Our Technical Specialists are available from 7am to 10pm, 7 days a week. Many thanks.

@nigelyeo9894

2 жыл бұрын

It really depends on your water condition in your area to be honest. I descale about 18 - 24 months because our water is great where we are.

הדפדפת יותר יעילה ויותר זמינה .

Please turkish

@nespresso

11 ай бұрын

Değerli müşterimiz, Aşağıdaki web sitesi linkimizden Atelier kireç bakım işlemi için destek alabilirsiniz, nespres.so/a/ij1uqy Sevgilerimizle

И чё?

Is it possible to use something else than NESSPRESSO Liquid AGENT ? Thank you

@harryzefaa

Жыл бұрын

Yes! Once I used cheaper descaling tablets of a third company.