"hey girl , are you a macbook SSD? Cause you’re irreplaceable"

@DifficultyYT

9 ай бұрын

Anti Repair Rizz

@DaXande135

9 ай бұрын

It worked, she finally blocked me!

@rossmanngroup

9 ай бұрын

This guy fucks

@Sirinxbella

9 ай бұрын

Average Childe/Tartaglia main rizz W.

@Dxtzip

9 ай бұрын

@@rossmanngroupLMFAOOO

"I never had a car accident so I don't need to wear seat belts". Great logic right there.

@Sagebreaker

9 ай бұрын

And then you get the infamous "b-buh thats not the same thing!!!!!!!!" in response.

@timmygoldstein

9 ай бұрын

@@Sagebreaker Apple product owners not being able to recognise whether something is the same thing? Jokes write themselves

@seeibe

9 ай бұрын

"I never had a car accident so nobody else should get to wear a seatbelt"

@leonro

9 ай бұрын

"I've never been in a car accident, so cars without seatbelts or airbags are actually good. This is all because of Big Seatbelt!" Though the analogy isn't perfect, as this is more about preserving your goods than yourself in an accident.

@alexnorth2452

9 ай бұрын

"I've driven for 30 years speeding and never had an issue" cant count how many times I've bashed people for speeding and this was their response, one of my cousins said the same thing a few weeks before he plowed into a tree going 70, earned his darwin award

At the e-waste due to modular components part I genuinely laughed out loud. What about the entire computer becoming e-waste because of the non-modular part? lol

@photoniccannon2117

9 ай бұрын

One of those folks tried to argue with me that the socket was a point of failure and would cause more computers to be thrown in the trash. Like huh? Since when did SOCKETS fail more often than SSDs? That thread is basically 2 + 2 = 5 at this point.

@whytho1690

9 ай бұрын

That's exactly what my mind jumped to. No self-awareness whatsoever.

@photoniccannon2117

9 ай бұрын

@@whytho1690 They're still going at it too. They claimed Louis Rossman was a clueless conspiracy theorist having armchair opinions from his couch. Like, last I checked, Louis Rossman had a successful repair business for 15+ years, pretty sure that means he's probably not a clueless conspiracy theorist who just gets paid to write opinions from his couch.

@whytho1690

9 ай бұрын

@@photoniccannon2117 Freakin' WHAT🤣

@aaronsixmith3280

9 ай бұрын

Even in case of failure of a modular component it is so easy to change it for another with similar specifications (or if you want to be religious for one of the same) They would be as easy as disconnecting and connecting again, it even enables dual use or secondary use, It is the "R" of recycling what Apple preaches so much 🤯

In a 30+ year IT career I've been a purchasing officer for Govt and NGOs many times. This is a job that was required in Australia to do ethically and consider many options. Apple always fell off the list by round 2 for various reasons.

@MiGujack3

9 ай бұрын

Which one was the biggest?

@robonator2945

9 ай бұрын

nah, fake news. Consumers can't educate themselves and weight their purchases based on relevant features that they value like repairability, freedom, etc. After all, If they could, how could I justify why I keep buying the newest Apple shit while constantly whinging about it to get the EU to pass more legislation? I'm a victim doncha know! I just couldn't help but buy the newest iPhone, I didn't have a choice you see! I need protections!

So gross listening to people argue in favor of billion dollar corporations to rob of them of basic abilities.

@gangar99

9 ай бұрын

Its funny actually....

@kotikkotik945

9 ай бұрын

*trillion dollar company

@voxtelnismo

9 ай бұрын

Unless they’re paid by the said corporation to steer public discourse.

@Manlyman47

9 ай бұрын

​@@voxtelnismoi wonder that sometimes. Astroturfing is a thing

@erichoberg3502

9 ай бұрын

Not really any different than wearing a brand name t shirt etc. Free advertising for a corporation for a cheap ass product. Simping for Apple, Musk is just an extension of wearing the gear.

It's just weird for people to tie their self-esteem to a brand so much that they resort to personal insults

@photoniccannon2117

9 ай бұрын

Yea, it says more about them than it says about Rossman tbh. It's a computer for crying out loud, not the mona lisa or a statue of mother theresa.

@drewsarkisian9375

9 ай бұрын

Welcome to what I like to call "Internet bravery". Folks love to insult folks from the safety of their armchairs, comfortable knowing they will never have to actually face the person or persons they are insulting.

@ElJosher

9 ай бұрын

This, and the thing is it is extremely common now. In fact, it is more rare to find people who don’t tie their identity to brands. Consumerism is a hell of a drug.

@igordasunddas3377

9 ай бұрын

@@ElJosher I am sure a consumer zombie, but I don't care about brands. I'll buy whatever is the best that I can and want to afford. Which is why I have a MacBook (it's the most power efficient) and a PC with a RTX3090 and an Intel-based old NAS.

@josephpbrown

9 ай бұрын

@@drewsarkisian9375 Believe me, people stupid enough to endlessly shill for Apple are people stupid enough to scream at you in person

Some people literally do not get it. Louis will be happy under two conditions: 1) His shop gets the chips he needs to perform repairs which are otherwise impossible without them. 2) His shop is no longer necessary. Louis is in that awful middle-ground where he wants to help based on principle, even if it is no longer any fun for him to do so. There's no more magic in what he does, but the problems continue to amass and _somebody's gotta do it_ so why not him and his shop? Louis advocates for his obsolescence every single day of the week. Apple continues to find ways of making his shop _not_ obsolete. They'd knee-cap a lot of less-capable shops if they just made the battery replaceable for pete sake. But instead, Apple chooses violence. And the people steps behind Apple have to pick up the pieces when their violence interferes with somebody else's life, whenever it is possible to do so.

@djtchort

7 ай бұрын

this is the most on-point comment here.

@Snooopy28

4 ай бұрын

@@djtchort came here to say the same, very good points

I never thought linking your video to the forums would blow up like that. I even got accused of creating a new account to pimp your channel, even though I've had a macrumors account since 2008. I actually loved macbooks back in the day, and I wish Apple would stop doing crap like the SSD soldering.

Only tangentially relevant but Nissan quoted me £900 to repair the touchscreen in my car. I did it myself for £15 + 40 mins of my time. Just telling everyone coz I'm rather pleased with myself and self-repair rocks.

@mineton1293

9 ай бұрын

Go diy repair for 1/60th the cost!

@CreativityNull

9 ай бұрын

I'm actually curious what you did.

@nzkshatriya6298

9 ай бұрын

Chevy quoted me $800 to replace the Thermostat and ECT sensor $60 in parts, a $35 low profile ratchet set, and a jug of coolant, and I did it myself

@AcidicProductionsHD

9 ай бұрын

Dealerships are some of the worst in the game. At least the stuff is repairable by consumers but they make a lot of their money on repair nowadays rather than actual car sales

@MrLind87

9 ай бұрын

Suzuki wanted to charge my uncle like 150 bucks for a replacement of the main windows controller on his Vitara which wasn't working properly, I fixed it for 0$ with a contact cleaner and a tooth brush, it now works like a charm, it just had dirty contacts.

Anyone who shills for a company really has nothing to offer.

@r.b.ratieta6111

9 ай бұрын

Linus voice: "SPEEEAAAAKING of MSI Laptops..."

@mhki2004

9 ай бұрын

American in a nutshell (yeah that's me generalising, I know). A brand that provide zero value like SUPREME has no place outside US. European would buy a good quality Chinese EV without a second look at the most valuable car brand, Tesla.

@DragonOfTheMortalKombat

9 ай бұрын

​@@mhki2004kinda agree with that, Americans are blind followers many a times. Not every American though......

@Vysair

9 ай бұрын

r/HailCorporate and they treated corporation as if they are their own friend, absolutely funny

@HyperDevv

9 ай бұрын

@@GH0STST4RSCR34M im not a fanboy, but i like my laptops to las over 15 hours of battery, noy have a chunky ass laptop

I do miss the motherboard soldering videos where you'd talk about whatever. Watching you repair motherboards was lik watching an ASMR video, I found it therapeutic and interresting.

@Snooopy28

4 ай бұрын

I found his channel not long ago, and i love listening to him, because he thinks very fast, without "uh"s or stutters, and very accurately also helps he has a pleasant voice, a great mic, and incredible amounts of experience, and very good problem solving skills

I love how even when louis hypothetically gives Apple the benefit he still makes his point.

Mac “rumors”, complaining about “conspiracy” while pushing conspiracy. This is a very classic example of cognitive dissonance and psychological projection.

@-Hari-03

9 ай бұрын

real

@photoniccannon2117

9 ай бұрын

Literally

@johndoh5182

9 ай бұрын

Sounds like either the Russian or Chinese govt. too. Blame your enemy of doing what you're doing.

@photoniccannon2117

9 ай бұрын

@@johndoh5182 That whole thread is filled with ad hominem after ad hominem after ad hominem. Even after being directly called out multiple times, they still double down. There are some reasonable ones in there too, but most of them are just turning it into a dumpster disaster of logical fallacies. It’s almost on the edge of being a tad bit cult like tbh. 😂

@Muscovy7

9 ай бұрын

@@johndoh5182 there’s a really good example of MSM saying Russia is running out of ammo for the last 500 days while Russia has launched the largest attacks of the Ukraine War in the last month while WSJ admits the US is out of artillery shells. I do agree that China projects a lot though, the US and China do copy eachother a lot.

Louis, you are not a conspiracy theorist - you are a conspiracy analyst. Keep creating and fixing.

@Knowbody42

9 ай бұрын

If something is a conspiracy theory, that doesn't make it false. I think the dumbest conspiracy theories are spread on purpose to discredit the true ones. It's like "What do you mean you think the government is lying about the JFK assassination? Do you also think the moon landing is fake too?"

@RandomAnimeGamer

9 ай бұрын

IT Conspiracy Analyst Sr.

@AvalonNexus

9 ай бұрын

Conspiracy Therapist 😎

@MattyEngland

9 ай бұрын

-Conspiracy Theorist- Critical Thinker

@coltenwatkins6058

9 ай бұрын

Same thing nowadays.@@MattyEngland

Wait, so they go through all the mental gymnastics to justyfy soldered SSDs as a security feature to prevent hackers getting access and intercepting data, yet when questioned about data loss their solution is that everyone should backup their data to external ssds and cloud storage? so removable external SSDs are safe enough for an exact copy but not the original?

@SaanMigwell

5 ай бұрын

Just try and remember it is all marketing. Look at the "Bit Wars" of the 1980's and 1990's. The marketing was phenomenal. It was all smoke and mirrors, and it worked. Same thing today with apple vs whoever.

@0bsmith0

3 ай бұрын

Smoke and mirrors marketing has always been an Apple thing going back decades. So much of the marketing for the new ARM systems is ridiculous.

My favorite part is how many accuse Louis of being a conspiracy theorist while conspiracy theorizing themselves that he is in it only to make money as a parasite. Keep up the great work, Louis, you're a good dude.

One thing I love about this channel is that you're unafraid to respond and address comments from the underbellies of social media

@BlindMansRevenge2002

9 ай бұрын

He said puto! Lol!

@FcoEnriquePerez

9 ай бұрын

I mean, no reason to be afraid, those people are clearly in the 50IQ range, 'cause holy hell so much stupid comments/arguuments.

@ShinkuGouki

7 ай бұрын

There is no successful person in history that did not have haters. If only the haters had valid points. Most just hurl insults,invalidating their opinions further.

As someone whose workflow compliments Apple products and simply prefers macOS in general, everything Louis has been talking about is still 100% valid. I left a comment like this a few years back but I’ll say it again, I’d you’re deep in the Apple ecosystem you should be MORE aligned with what Louis is talking about, because you have so much more to gain from changes, and so much more to lose from things continuing as they are. I use a lot of Apple stuff for my own reasons, so I definitely am in favor of Apple making better products, so I can have better products to do my work on in the future. It seems so cut and dry I don’t understand why anyone using this stuff on the daily would protest someone advocating for a better design.

@ElJosher

9 ай бұрын

Exactly, the point of all of this is to make apple products better for the people that buy it.

@TomNook.

9 ай бұрын

Exactly. I use a Mac for work - IMO has the best tools - but the soldered SSD is a huge issue.

@robonator2945

9 ай бұрын

msot people anti-RtR, myself included, aren't advocating on the basis of design at all. Most people are just on the defensive because government agenices keep using the pathos of repairability to push legislation. (of course I doubt many of the Apple Fanbois actually recognize why it is their arguing and would happily go on for hours about the design, but I don't think their actual reasoning has to do with it at all) I was all for early RtR when it was about consumer education and empowerment, encouraging you to look at the devices you buy and decide whether they respected you or not, etc. but now it's just an excuse to jack off Uncle Sam. (or I guess John Bull given it's mainly the EU) It's no longer "Apple is fucking you over, here's proof, don't accept it" it's "you're powerless, you just HAVE to keep buying their products! You simply don't have a choice! You're too fucking stupid to pick products that you actually want and are happy with, don't worry little baby, we'll pass more legislation, it's just a little bit more, what are you some kind of corporate bootlicker?". In fact, there is even a quote I remember from one of those earlier videos (I believe it was in his "think different" video years ago that went over the chronic issues Apple has had with their computers that routinely lead to them killing themselves) where he outright said "I've seen other companies do this, and the consumer is always furious and says 'I'm never buying from this company again how could they do something like this' but for Apple they just shrug and leave". That quote perfectly exemplifies what early RtR actually was, pointing at that and going "hey you uh, you don't seem to be looking out for your best interests here". Meanwhile, again, modern RtR is just "big companies bad, give government more power." I'd rather have a company that makes products I can CHOOSE to let fuck me over willingly, than a government that WILL fuck me over whether I want it to or not. I don't care whether Apple's products are shit because I don't use them, and despite what *_some_* individuals say "everyone" does not copy Apple. The big players do because, surprise surprise, consumers don't give a shit and buy the newest Apple crap the moment it comes out, but there are always smaller competitors and, even among the big players, they often have more accessible alternatives too. RtR stopped being about consumer empowerment and became about government empowerment.

@carpelunam

9 ай бұрын

Id like your comment but I want you to stay at 69

@CoffeeOnRails

9 ай бұрын

Big agree here. I’ve got a workflow that, for better or worse, is dependent on tools that are mac exclusive or just better on MacOS (looking at you, Scrivener). I’m forever frustrated how my M1 Pro is less serviceable than my 2015 pro, that’s less serviceable than the 2012 pro I got given recently. Stuff should be repairable and easy to work on. So what if it adds a few MM to a design or a few pennies in the long run? It will be.l vastly cheaper overall both for my pocket and for the planet in the long run because I can keep old machines in service (see my 2015 pro) longer.

Hey Lewis I think I came up with a pretty good analogy about the SSD Issue. the bios SSD it's kind of like putting the main supporrt beam of your house on a bookshelf. if the bookshelf breaks then the entire house comes crumbling down and you have to build a new house. Rather than replacing the bookshelf or getting another bookshelf. also the bookshelf is made of sub par material meaning it's not a question of if the bookshelf is going to break but when.

@moriyamakyon1067

9 ай бұрын

Apple be like: "No! You should replace whole house even when there is leakage in plastic tube! FOR YOUR OWN SAFETY"

@ShinkuGouki

7 ай бұрын

​@@moriyamakyon1067 "Your bookshelf broke so we blew up your house to protect you" 🤡🤡🤡

The amount of credibility is actually insane, every single point talked about in this video is listed in the description. Respect!

It's pointless to respond to these people. They aren't actually listening, they hear negative things being said about product/a company they like, they slap the keyboard in a fit. They aren't actually watching or listening to the video, you provide pretty solid evidence to these problems and reasons why it's bad and if someone is saying it's just hate- but has NO reasoning to follow that up with? They're not listening. They're just upset that you're calling the product flawed. They're not going to watch this vid and if they do? They'll click through it and make more pointless rage comments without the context because they didn't watch it. They don't care about what you're saying, so don't give them a reply they're not going to listen to anyway. This is an open and closed case with the SSD, there's nothing to even argue about. What benefit does a soldered on SSD have for the customer? Why would someone want this? Is it cheaper? No. Is it better built? No it's the same. Does it go against universal standards? Yes. Is it harder to repair? Yes. Will this effect every customer? No- but the fact that it can effect you and that a defect or just using the device means the entire mobo is fried means it's objectively worse as a design regardless of anything else. Your entire mobo must be replaced instead of swapping out a single part- there's NOTHING GOOD in this design change. There's nothing beneficial, how is this even something someone is going to defend? Again- it's brand loyalty. I don't care what brand I bought- if they did something that makes the product worse? It's a bad idea and it's not something we should support.

@BritishEngineer

9 ай бұрын

Correct…

@genericscottishchannel1603

9 ай бұрын

unless a response is a case of newtons third on a cliffside

@xeobit2781

9 ай бұрын

I think it is clear they are not ready to accept the help, so any attempts to help them are impossible. They need to overcome the challenges which lead them to identify so strongly with a company which deserves most of the criticism it gets.

@davidturcotte831

9 ай бұрын

At least their comments help the algorithm.

@bobi6191

9 ай бұрын

I agree that a lot of the people shown in this video aren’t actually listening. They are essentially hell bent on opposing Rossmann/the Right to Repair movement for whatever reason and their arguments clearly work backwards from that premise. However, I think responding to them serves a very important purpose. It’s not so much about trying to change their minds, they’ve shown through their disingenuous arguments that they aren’t open to that. Rather, it’s about trying to prevent those who are less knowledgeable about the topic from falling for said disingenuous arguments. The falsity of their arguments might be obvious to you or me, but some of them may actually sound convincing to someone new to the space who doesn’t know much about Rossmann or the Right to Repair movement. Here is a personal example; I had an exchange on Reddit with someone who was trying to assassinate Rossmann’s character by claiming he is a Trump supporter and has horrible takes on abortion. My role in that exchange wasn’t to try to change that person’s mind, there was clearly a very low chance of that happening considering he was outright spreading misinformation about Rossmann. My role was to press him to back up his claims and point out that he can’t because Rossmann has never publicly stated his opinion on abortion and has made multiple comments suggesting he isn’t a fan of Trump. To me, it was obvious that person was trying to spread misinformation, but it might not be obvious to someone who doesn’t know much about Rossmann. If my comments encouraged even one person not to take that misinformation at face value and look up what Rossmann actually stands for, than I consider it a win.

Nobody worries about an SSD failure... until they have an SSD failure. The thing about luck is it only exists in past tense, bad luck can strike at any time.

@BrunodeSouzaLino

9 ай бұрын

And then they discover the worst way that SSDs don't give signs of failure like mechanical drives.

@simdaydreamer5239

8 ай бұрын

Dying ssd's actually may show signg of xying

@BrunodeSouzaLino

8 ай бұрын

@@simdaydreamer5239 They might, but doesn't mean they will for sure. For mechanical drives, any disk analysis tool will be able to show you issues that might indicate your drive is about to die way before you start to see any symptoms.

@angeleocorrodead

2 ай бұрын

Its like thinking about mortality, nobody wants to think about it until theyre dying

@bella-rolland

Ай бұрын

my SSD died but it was within warranty so they replaced it when I brought the thing to the shop, they were surprised because this was their first case of a SSD failing. they had cases of HDD failing but not SSD

12:20 people need to understand that just because it didn’t happen to them doesn’t mean it’s not a wide spread issue, even if only 1 out every 100 ssds in macs fail, that’s a wide spread issue and millions of people would be effected

This is just sad! These comments are just brand loyalty for the sake of it at best all the way down to unhinged at worst! Keep doing what you are doing, Louis! I personally appreciate your honesty and educational content!

I loved apple computers before they became glorified iPhones. I can not, for the life of me, understand why people are so anxious to bend over and spread their cheeks for Apple. Thousands of dollars for a non repairable computer.

@ChiefBrianIrons

9 ай бұрын

People don't like it when you criticize something they worship

@ninline2000

9 ай бұрын

@@ChiefBrianIrons That's just sad that people worship something that will be useless junk in less than a decade.

@jacobperez8921

9 ай бұрын

These are the same dummies that would pay hundreds if not thousands of dollars for a generic looking bag with the Louie Vuitton logo on it or ugly Yeezy shoes. They are not paying for a computer, they are paying for the brand or the social flex.

@theastuteangler

8 ай бұрын

100% social flex. Everyone I've ever known who liked Apple didnt know computers and most often didnt know how anything in life actually worked. One Apple nut I used to know was flabbergasted when he went to a destination wedding in South Africa and saw they had highways and infrastructure. Like he was expecting grass huts and everything made out of dirt. Completely ignorant and removed from the real world.

@dr2d2

9 ай бұрын

Same I'd rather buy a framework laptop and then install mac os in it.

This people who tried to take down Louis Rossmann on the Mac rumors forum are the same Apple fanboys that defend typical apple moves like invalidating perfectly working third party displays for newer iPhones or making the 1st gen appple pencil charge via the iPad's charging port making it look like a Popsicle stick. Apple fanboys are some of the worse consumers out there in my opinion.

@Sabundy

9 ай бұрын

There is pretty much nothing they won't accept.

@EsteBandido_YT

9 ай бұрын

This reminds me of the Tech Reviewers who were happy that "iPhones finally had ultra zoom camera". Cough cough Krystal Lora and Jonathan Morrison cough cougb

@Sabundy

9 ай бұрын

@@EsteBandido_YT of course they were happy.....because Apple finally invented zoom cameras. Years after they already existed.

@graydi66y

9 ай бұрын

I used to be an apple fanboy... then I found out that with android I could actually have "MY" phone. Not apples phone. Have been and will be a lifelong android user. I will also say to people that if all they want is simplicity in a decent package, go with apple. If you want an absolute powerhouse, with lots of customizability go high end android.

@gustavofigueiredo1798

9 ай бұрын

From apple's point of view they're the best consumers...

"I can't disregard people's experiences" I can and will: Personal experience does not dictate facts.. When you're doing repairs, you have (or should have) a bit more of an objective view over durability of products... Especially when you specialise in specific brands... I have to tell myself this quite a bit when I have bad experiences with a product, but others around me don't.. Sometimes it's just down to luck.. Luck being a chance taken personal...

This is the only channel on youtube that I don't need to watch at 1.5x speed.

"Mostly young men" (implied: autists in the basement). I just watched a video by an environmentalist talking about consumerism and there were people in the comments talking about right to repair. It has gone beyond the autists in the basement now. Normal people who care about the environment see how more and more stuff is being thrown away because it is harder to repair, and realize the problem.

@igordasunddas3377

9 ай бұрын

Call me an ***hole, I don't care about the environment all that much, but I am angry at having to buy a whole damn laptop, just because the friggin onboard SSD died. I mean wtf? If I design hardware or software, I always try to ensure components can be sourced and the software is open source. The latter is important to me, because I don't trust a corporation to update their software because of errors.

@tripletsborn4628

9 ай бұрын

Thanks for the phrasing that gives me an internal conflict between taking mild personal offense and agreeing with the overall meaning of your comment. Very cool.

@jessicav2031

9 ай бұрын

@@tripletsborn4628 I wasn't trying to characterize anyone! That was how I interpreted the person bashing Louis, not my personal characterization.

@tripletsborn4628

9 ай бұрын

@@jessicav2031 It's fine either way. I meant that in more of an eye-roll way than anything lmao

@bobi6191

9 ай бұрын

@@jessicav2031 This is actually one of the best things about the Right to Repair movement. It has bipartisan support because it’s important to people across the political spectrum for different reasons. Whether your main concern is reducing e-waste or enhancing product repairability and property rights, Right to Repair helps advance all of it.

Apple poducts are meant to last w/o issues, but made to break dramatically with just one.

When i first found out that SSD was soldered, i knew right away this was a bad choice. After researching various articles and repair review videos, it only confirmed how much worst is actually is. Security is important but it's not an excuse. After taking a look at Lenovo website i learned that they are also doing soldered SSD storage and soldered ram.

Something that has not been mentioned by anyone I don't think: I am a recently retired software engineer that actually started a career in electronics in the early 1980s. I have worked for companies like Hewlett Packard, Micron, Microsoft and others. Each time I found that "engineers" in the company became "knowledge silos" nothing was properly documented and you had to try and get them to release information to you if and when they felt this was to their advantage. They were political animals that wanted to ensure foremost that they would be unreplaceable and they would exercise their power by nixing subordinate employees that may have a good idea if it did not work in with their ploys. In this environment things happen based on the greed of the company that is only concerned with making maximum profits building in obsolescence and political issues within the organization and the consumers are only thought of when the advertisements are created in marketing the product. Making them repairable will be far removed from the designers of the product. Right now the situation with most consumer electronics is that if it lasts a few years that is good enough and they can just buy a new one. In fact if left to their own devices they will even be tempted to ensure a product will fail in a year or two to maximize profits...

3:43 I see repairability this way; If it's an actual step forward for the user (breaks less, uses less power, allows for a less cumbersome form factor, etc...) but is also more difficult to repair, that's fine. The technicians will just have to get good. If it serves no reasonable purpose and makes it more difficult to repair (like curved edge phone screens and glued batteries [yes, I know it makes the phone thinner, but they didn't really need to be as thin as they are so the purpose is barely even cosmetic]) then it should be advocated against. Basically, the increased difficulty needs to serve some kind of positive purpose for the end customer for me to not be annoyed at it.

@genericscottishchannel1603

9 ай бұрын

a battery could be held in with rotating metal tabs at no cost to thickness

@CreativityNull

9 ай бұрын

@@genericscottishchannel1603 potentially but then you have to think about where those tabs are going to attach and how strong that will be and what else is there in the way. It's not impossible, but also not the point. The removable battery smart phones had decent life and were not thick to the point of being unusable. How thin smartphones are now doesn't really serve any practical purpose

@tydshiin5783

9 ай бұрын

Glued batteries does not make it thinner It's more or less because they don't want it friction fitted like the older phones, or it'll be like that one samsung phone that blew up

@genericscottishchannel1603

9 ай бұрын

@@CreativityNull not potentially, it is absolutely the fucking case. where would they attach? well most batteries are set on one side or across the majority of a phones width, Im sure you can fill in the rest

@CreativityNull

9 ай бұрын

@@genericscottishchannel1603 🤦‍♀️your profane confidence doesn't inspire confidence in me.

Two quick tips for you if you're going to be the tech support Andrew Tate: 1) Don't pick a fight with a Swedish 19-20 year old on social media. 2) Always recycle your pizza boxes.

@kunka592

9 ай бұрын

Pizza boxes are too greasy to recycle.

@tactileslut

9 ай бұрын

week old pizza := cardboard.

@janelleg597

9 ай бұрын

The pizza had nothing to do with it

@mhfuzzball

9 ай бұрын

@@janelleg597 The pizza is how the Romanian police knew he was in-country.

@mhfuzzball

9 ай бұрын

@@kunka592 Greta tweeted after Tate's arrest, "This is what happens when you don't recycle your pizza boxes."

I have a System76, but what I say is true of other laptops: SSD can be replaced in about five minutes (I have done it quite a few times as I play with different OSs). The battery is easily replaced. Takes maybe 15 minutes (there is an adhesive so the first battery replacement takes a little while). The WiFi / Bluetooth transceiver is a tiny bit fussy to replace due connectors, but it costs $8. Replacement cracked left CTRL key: free. Takes about 1 minute to replace. This is what I want.

The important point to understand about TPM, T1 and T2 chips is that those are supposed to be able to securely *store* secrets. It should be always possible to replace the chip and *store* the required secrets to make it work again. The problems with inabilitity to swap chips to repair the hardware are caused by inabilitity to create full backup of the system, including the data you (or your programs) stored to TPM, T1 or T2 chips, even when you *own the device* and have all the credentials to access all the data. The fact that Apple doesn't want to fix the backup problem points that they prefer to sell you new hardware instead of allowing to repair the existing hardware. Pretending that this is caused by security requirements is just a lie.

The thing about Failure, no matter what kind. "Its never happened to me" Until it does.

The apple dongle has a driver that specifies that it is apple in the .inf file. I forgot what the chipset was but there was nothing fancy about it, just the DEV/VEN numbers.

@PvtAnonymous

9 ай бұрын

I mean, at some point they fixed the dongle issue or it would've really blown up in media reports.

I really don't get it. I've been an Apple customer for a long time now, love the experience I get with macOS and iOS. So far I considered their designs to be quite solid. And where they weren't, I was treated amazingly well by their customer support, got a delaminated A1502 screen replaced for free, also they've done my iPhone battery replacement for cheap when the CPU downclocking scandal was happening. This was a better time for Apple. They seemed also repairable enough, I was able to replace the screens off of numerous iPhones, both mine and for friends, swapped a MacBook keyboard and battery (luckily I had to do it at the same time), and it was all quite straight forward. It's sad to see the lengths that they go to in ensuring their hardware is less repairable and more likely to end up in a landfill, while they keep touting how much more environment friendly and carbon neutral they are, supposedly. It's also really sad seeing Apple fanboys defend every decision they take, no matter how wrong and consumer hostile. I probably used to do that too, without realising. It's hard to wean myself off of 'the ecosystem', but I might be forced out of it.

@309electronics5

9 ай бұрын

You are the REAL apple fan! And i mean it in the right way. Because you dont hate on him, you are sad because the company changes stuff and dont hate on other people. You have not lost your brain unlike the other apple fans who only support their company and hate on everyone :) i hope you the best. My friend is also a nice apple fan who does not hate on others and also hates some changes and also cant realy escape the apple system, but it does not matter, as long as you stay how you are now

@aedx4329

9 ай бұрын

I’ve been enjoying Apple products too for some time and it really is frustrating how apple products can work like near magic when they work, especially as a ecosystem but if you try to go against the way big fruit intended for you to use them or if something doesn’t work it becomes a nightmare to deal with real fast.

@RyanKarolak

7 күн бұрын

I can relate. I largely grew up as an Apple fan, using their products a lot as a kid in the 90s and 2000s and as a student in the mid to late 2000s. But throughout the 2010s I got increasing frustrated by anti-consumer and anti-repair decisions. It's like my Macbook air that needs a new keyboard, I would have happily used it longer but the effort to do it myself and the price it would have cost apple to do it was off-putting and the computer to this days just sits in a box collecting dust. I also got frustrated with some other Apple fans who would get super defensive when I'd point out things that Apple does that frustrated me. I was criticizing Apple because I liked their products and wanted them to do better or treat their customers better, not because I wanted to smear their name or criticize other Mac owner's decisions. Apple owners not calling out Apple is a frustrating problem and I think if Apple fans who truly cared about Apple products called Apple out it'd result in better products for all of us. It's a shame that for some people any criticism of Apple is seen as anti-Apple, when a lot of people just wants Apple to do better. At this point I still have some classic Macs from the 80s to 2000s that I keep around for the novelty or for running old software, but Apple's policies and decisions in the last 15 years has largely meant that I haven't bought a new Mac computer since 2011. In some ways I feel like a fan that was pushed out of the Apple ecosystem because of Apple's decisions.

Louis Rossmann is probably the most honest electronics repair person in the whole industry! When I had a problem with my MacBook Air I would have absolutely taken it to him for the board level repair it needed (after my mother spilled wine over it) and if it wasn’t for the fact that I live in Scotland. I was however able to locate a person in Edinburgh (Edin Burra) here in Scotland through a local computer repair company in my hometown of Oban. Had I lived in the U.S.A, I would have absolutely sent it or taken it to Louis Rossmann to be repaired as I really do think is one of, if not the most honest electronic repair/engineer that exists! I’m an electronic engineer so I can appreciate his work and his outlook (the only reasons I didn’t fix my MacBook myself is that A. I do not have the required equipment at home and B. I’m nowhere as good as he (Louis Rossmann) is with a soldering iron or how actually skilled he is! There will be actual surgeons out there that wish they had his dexterity! I’m more into the theory side of things/design rather that physical side of repairs but I really do think he has more knowledge than most (95%-99%) of electronic engineers.

I hope these people are getting paid to defend the trillion dollar company that doesn't care about them, else they are quite foolish

@blegi1245

9 ай бұрын

These people are even sadder than vatniks sitting in an office building in saint petersburg posting russian government propaganda on the Internet. At least the vatniks get a paycheck at the end of the month.

@manos7958

9 ай бұрын

It is standard practice in any cult to siphon all available income from their followers.

@withmygoodeyeclosed

9 ай бұрын

It's the "Apple effect", they're just drones lol

@KrazyKrzysztof

7 ай бұрын

Prolly share owners dude

@0bsmith0

3 ай бұрын

It's the cult of Apple. It's pathetic.

i always thought too that SSD's are infinite. until i heard from a friend that her SSD died while she was making her thesis. Turns out, she made no backups and had to start again. FYI: the SSD was 10 years old when it crashed

@ElJosher

9 ай бұрын

That’s horrifying

@IrrationalDelusion

9 ай бұрын

Even GPU, CPU and other electronics can last less than lifetime. 30 years and almost every component of pc should fail, but it’s a solid runtime.

@PvtAnonymous

9 ай бұрын

I love the irony. The presumably most intelligent people always fail to realize, that you need to back up your data. This is especially running rampant among younger people, the older guys (40-60) somehow have a better clue about redundancy, even if they aren't tech savvy.

@Vysair

9 ай бұрын

@@PvtAnonymous 2000s - 2010s is the age of tech savvy, anything later have been ruined by the convenience thus dumbing down the populace. Also, the 80s - 90s are the age of pioneer with crazy hacks/diy

@mindaugasstankus5943

9 ай бұрын

@@PvtAnonymous rampant among all age groups, until it bites to bottom back side or where it hurts. Older one just had more time/chance to run into problems, life experience and stuff.

This is where the superior Australian Consumer Law here works so well if you know how to use it. It covers items beyond the warranty and is based on the expected life of the device. I've had items replaced after warranty had expired because of this law. Other countries need to implement laws like this. And this might push certain companies to sort out issues much faster. Australian Consumer Law far outweighs the manufacturers warranty or guarantee. Works for a phone, a car, a computer, a blender, a house or building and everything else. It all works on the expected life of the product.

@robonator2945

9 ай бұрын

or you could just encourage customers to take accountability and buy from companies that respect them. But no, keep giving Apple money, I'm sure that'll solve the problem. God forbid we NOT give the government more power and just encourage individual agency and problem solving.

@grantleyhughes

9 ай бұрын

@@robonator2945 You really need to read this law. But yes, stop giving Apple money.

@robonator2945

9 ай бұрын

​@@grantleyhughesUnless you outright lied about what it does, I really don't. Consumers don't need protections, they need a fucking education. These are populations of grown functioning adults with jobs and cars and loans and houses and we are treating them like children. If your nation has such a poor education system that it produces adults who can't be trusted to look after their own interests and purchase products that are fairly priced, respect them, robust, etc. then the issue isn't the warranties it's your education system. It is not secret information that Apple products are locked down, unrepairable, and generally shitty; everyone knows it, so either A : they choose to accept those restrictions willingly and you have no right to impose shit because it's a private transaction between two informed consenting parties who understand it fully or B : they're too stupid to look after their own interests, and a government that needs to pass laws to protect it's citizens from their own stupidity has outright failed. For that matter, if you agree that it's best not to give Apple money, then uh, small question, why are you claiming it's good when a law disincentivizes people to switch away? Why would I care about repairability if, by law, I can just get a shiny brand new macbook if my current one dies? I have zero incentive to buy from Framework or System76 or any other company that gives a shit if the government has an outright mandated warranty-esque protection in place. If you agree that consumers should stop giving money to Apple, then supporting legislation which removes the penalty and risk from doing just that isn't exactly consistent.

Great arguments ... I also imagine that a repairer likes more complex challenges. Good on you, Mr Rossmann!

"soldered SSD is more secure"If someone could open my computer and install a magical M.2 attachment that can read my SSD without me knowing they deserve those data tbh.

@DeflatorMouse

9 ай бұрын

Exactly. Who do these people think they are, James Bond? Or maybe this is an episode of Mr. Robot? Who are they to have to worry about spies breaking into their homes and physically hacking their data in person?

@isa_L

9 ай бұрын

encryption and storage pairing security :

@rigen97

9 ай бұрын

@@isa_L but those should be on the SSD controller, not on the nand chips that had been confirmed to be regular ones.

@isa_L

9 ай бұрын

@@rigen97 well you should Desolder the chip using a hot air soldering station, and you need data recovery tools, like SSD Nand Reader, if the chip is getting too hot then you're fked, and its expensive which is not for an average Joe. even apple can sell an iphone screen clamp for $1272.

@rigen97

9 ай бұрын

@@isa_L *that's why they should've used regular nvme to begin with* Also, is it really more expensive to pay Jackson Technician to change the nand chips than buy _an entire new computer?_ Their...Studio M1 I think? Have removable nvme SSD lmao they can just use removable nvme nand without controller if they want to keep their "secure flash controller" inside their glassware that much.

Even if Apple were to come out with the next generation of laptops, to be fully user repairable, there's still millions upon millions of previous generation machines that need work on. Also I don't think Apple will EVER do that. ever.

@loganmedia1142

8 ай бұрын

No laptop will ever be fully repairable by the majority of end users. You could make one like Framework that is modular, but even there the user has to remove and throw out a chunk of the machine. An actual repair shop could repair the module. Thus even if Apple allows anyone to get the plans and parts the professionals are still going to have customers.

@ShinkuGouki

7 ай бұрын

Apple could make a modular laptop where you can replace/upgrade the hard drive,but they won't

What makes me laugh most when people complain about your videos… Is that even someone that could be considered an apple/Mac “fan boy” like tech reviewer Luke Miani, completely agree with your statements. So a lot of these “complaints”, If not all of them, are without basis or reason. Keep doing your thing, Louis! ❤🙌

You should do a video on Dyson’s repair policy, they won’t even sell you the rubber band to go between the roller and the motor and will in fact tell you that this is to protect you electrocution from the high voltage 48v motor… even though we can simply unplug the vacuum and that the motor contacts are never exposed. Instead I was meant to send it to my local Dyson authorised repair centre that had a 6 week wait time

@309electronics5

9 ай бұрын

Also dyson does not even add some hv isolators between the mcu and the motor driver chip in their hot and cool fan. Had seen videos from my mate vince and from another one and had myself 5 of them with dead fried mcu chips because the motor driver shorted out and sent hv into the mcu pins

@saberint

9 ай бұрын

@@309electronics5 thanks for that info🙂

As an Onsite-IT engineer (now a software-engineer) i always advised users, even potential Apple mac buyers... to just get a custom pc build , cause in 15 years it will still be running perfectly, and the only thought you will be thinking then is ... " damn this thing is ancient! .. it's time for a new one, cause it can't run Google Chrome 2037 edition "

@flamestoyershadowkill6400

9 ай бұрын

If you build high end because software is becoming more bloated by the year

@KrazyKrzysztof

7 ай бұрын

Someone who will keep their pc for 15 yrs does not need a custom build. That shit will be ancient

@djtchort

7 ай бұрын

An IT engineer suggesting people to get a custom-built PC? lol. You literally gave people the worst advice possible.

@saltalmighty1141

7 ай бұрын

@@djtchort why ? there are enough pc suppliers who do this type of service

Hey Louis! I have been watching your video for years and love the content. Also, congrats on getting out of that shithole known as NYC! I agree with all of your statements on Apple product repairability. That being said, I do use a Mac every day for my work (the eco system is just too good to ignore for my general workflow). Unfortunately, this just puts me in the position where I have to deal with any failures by just buying a new machine. Luckily, I personally have never had a catastrophic failure as of yet. But I know it's just a matter of time, so I must stay diligent about backing up all my important data to external drives and/or cloud storage and cannot simply rely on the machines themselves. I do know some people personally that have lost a lot of their work to Apple design failures. But keep up the good work and don't let these doubters get to you! :)

@withmygoodeyeclosed

9 ай бұрын

I mean there's no need to keep buying Apple unless you're a masochist, lol. You can also ditch Apple and use computers with replaceable drives. I'm sure there are ways to adjust your workflow. But backing up is a very good idea in general, so keep that up I'd say.

What a great, insightful, and mature way to make a video! First time I hear about you and this channel... Just subscribed!

I’m glad to have this information. I have a 16” M1, and knowing it may have this issue is helpful. Do you know if the shorting issue was dependant on the SSD size or chip configuration? Not sure if the PCBs differ much between between them. Is there a way to help prevent the issue, like adding hot glue? Or is it shorting through the PCB instead of over the surface?

@PvtAnonymous

9 ай бұрын

the issue affects the 2019 16" Intel MacBooks, not the M1 models.

I trusted you, for years I've watched your content and I find out you drink Aquafina!? Unacceptable!

You know they're really special when they'd rather accuse you of being a lizard person than argue against what you're saying.

Briggs & Stratton makes sealed small engines where the oil "lasts the lifetime of the engine." These aren't too different when you think about it.

I really appreciate your commitment.

3:32 Louis advocating for a non-gluten battery is way funnier to me than maybe it should.

@mrkitty777

9 ай бұрын

Gluten-free, because gluten can cause upset bowels 😮

Dont feed trolls Louis, but do show the truth at all costs. Just don't let them waste your time for nothing. These arent real people with real opinions

@FinesserX_Triniidadii

9 ай бұрын

Most sane Comment

@bitten2up

9 ай бұрын

chatgpt moment

@VashStarwind

9 ай бұрын

Yeah some of those could even be apple employees, or bot accounts run by apple meant to discredit, you never know

@Vysair

9 ай бұрын

npc, they are npc

Damn, this video really had everything. User comments, back and forth debate, job postings, you name it.

Not sure why this channel would get hate. Most honest channel on youtube

Been watching all of your videos for a few years now. Fixing the macbook while doing shots of Jager is still my favorite.

Fingernails played a major role in this episode.

I always appreciate your intense honesty. Clearly a man who is true themself.

I just ordered A34. Not an Apple product, but you also cannot remove the battery. You talk about it at the end of the video; it's a trend Apple started. I think people should get their chance to repair their own device, if they have the knowledge. If someone pays 2000 Euro for a Macbook which is not repairable in some cases, such as this with SSDs, not only do the costumers lose, but also the Earth loses because it automatically means more e-waste to manage. Great discussion Louis! You always tackle these kinds of problems with constructive, hard facts. Keep on keeping on!

Insane business suggestion: Offer a service that takes in new, completely functional Apple products and offer a hardware-hardening service, for example apply conformal coating to parts that often get liquid damage even from humid air.

I like that the youtube comment phrased it as that you were "creating" controversy, as if you covering any story conjures it into existence.

Actually it is a conspiracy... why? Because multiple people at Apple came together and decided to build a computer that becomes trash because a wear part fails. Conspiracy simple means, that two or more people get together and agree to do something... usually something negative.

Louis you really know the ins and outs of your field and have the knowledge to back it up. Respect sir

I'm no longer a young man, but I do find your content entertaining. Never change.

If multiple people are calling every day with the same problem, maybe it's time to partner up with a decent attorney and use this horde of customers to build a class action case. That seems like it's the only way to get Apple to actually do something about it.

You're doing a great job. Thanks for your many relevant discourse and videos! I hope Apple has improved in recent years (?)

Do you know a good alternative to Branson ec electronic ultrasonic solution is hard to find in stock at normal price. Is the an alternative you recommend?

I read that as "Louis reads comments by idiots."

Soldered SSDs are not suitable for pro users. I have a couple of dead Samsung SSDs: two half TB and one 1TB. They all died while I was doing my regular work with big files (AI-related database). And that was normal. Most of them reached their limit of terabytes written and the only reason my laptop is still working is because they were replaceable. And as someone who treats my laptop as a tool rather than some jewelry, I guess Macs are just not for professional use… At least not for now.

As a residential maintenance technician it is important for me to have access to info to know how to fix : refrigerator dishwasher, stove, and your washer and dryer ext Right to repair is very important I help take care of 1000 homes could you imagine if I couldn't repair the refrigerator in said home and had to get a new refrigerator every single time one of them went bad in said 1000 homes I have access to the blueprints on the house so I know where wires are in the walls Whoops there's a water leak in your wall but drywall company won't sell me more drywall time to get you a new home that ain't an option I don't want to live in a world where up it broke and replace it Resources aren't unlimited

Louis I totally love the way you do your intros, it's the friendliest I've ever heard. Love your bro .

Wall of keyboards... lets see it. 😂

@peterpain6625

9 ай бұрын

Bet he's got a little "shrine" in the basement ritually sacrificing them in a burn barrel :D

I used to think you were an Apple hater Loius, but your thoughts are actually quite fair and valid and you actually have praised / acknowledged Apple when they've done good or neutral things over the years too. Enjoyed the video on Purism too, as someone who was interested in breaking into that whole area of tech. Thanks , keep it up

Every time I watch one of your videos, I’m thankful you didn’t quit.

Why even mention those stupid comments? I don't understand why people would write those comments. Are they really that angry that someone is highlighting problems with Apple products? Just ignore them Louis. Keep up the good work mate. Your helping us all globally.

I think some of these people need their ssd to fail,so they can be able to relate.

A 2 Terabyte M.2 SSD can be bought for something like $60 new. A Macbook to have the same size SSD will cost $600, and when it does wear out, which it will then it can't be replaced. Leaving you with very expensive e-waste.

@309electronics5

9 ай бұрын

And that ewaste harms the earth and most ends up at landfills and not recycled thus saturating the earth even more from its resources.. hate it. My friends grandpa has a ton of old devices which can be uograded or repaired easily

Louis, thank you so very much for the knowledge you are sharing with us here. Your channel is excellent.

cant blame those on macrumors since most of the posts on there are failed hackintosh builds or simple software or hardware related issues. 😅 yup, keep up the good work!

People without facts and an actual argument tend to aim for ad hominems, it's all they have. Also, if they shout and rage loud enough it tends to work.

@peterpain6625

9 ай бұрын

Seems to work with cults best ... Whether it's Apple or the mango messiah ;)

These are nothing. Louis, do you want to read braindead takes? Go to the GSMArena comment section of any Apple or Samsung article/review. 😂

@faheemabbas3965

9 ай бұрын

I use GSMArena daily and agree lmao Some people there legitimately get political over anything Apple and Samsung, or even Xiaomi. I still love it though, because eventually someone comes along and makes them look like clowns. Usually it’s the people under anonymous without an account that makes those weird statements

@baoquoc3710

9 ай бұрын

PhoneArena as well, with an writer that actually had some of the most goofy ahh takes ever on tech🤣🤣🤣🤣🤣

@CuteMegaPanda

9 ай бұрын

I recently read the USB C discussion on the iPhone there because I was bored and needed to laugh a bit and I read that some people were concerned about getting "hacked" or getting their phone fried because of the switch from Lightining. Nevertheless, it makes me wonder, how can a person end up with such a narrow, brain dead opinion? So either some of those people are morons or (putting a tin foil hat here) they're part of the PR team of those companies.

I appreciate the knowledge you provide on your videos great material that helps with my buying decisions down the road, thank you for all that you do ignore the haters

Someone called you a huxter?! I've been orking in manufacturing for over 20 years. I can confirm you give solid repair advice that goes beyond the training I've had over the years. You're a very good repair guy.

I don't own a single apple product...owned a phone once and then saw they released a patch that slowed down older phones to encourage people to upgrade and right then they were placed on a lifetime ban from me 😂

"bricked" devices are worse than bricks, bricks at least can be used to build stuff

I love being able to repair my stuff. I still have my old ass dryer up and running that I bought 2nd hand for $50 over a decade ago. It is really satisfying fixing things.

Thank you for continuing to help people to repair there own stuff! Legend! Don't let the haters impact you!

Hey, Louis. I just wanted to say, I appreciate you. Your content is good, I hope you don't let the haters and the uninformed get you down. Thank you for staying true to your moral compass. edit: please continue to not make short-form content, it's killing our collective attention spans

@slothypunk

9 ай бұрын

It is not the uninformed that is problematic, it is the fact that his moral compass is making a cult of follower that is arguably, even grosser than the consumer (or the sheep?) of Apple. Don't believe me, try to nudge them with giving Apple the credit, you'll be surprised how nasty the follower is, I'd say the nastiness is on par with Apple fan boy, if not worse!

You got folks pulling straw man fallacies at ya, keep up the good work. When push comes to shove, don't give/cave. Show them what you've got!

2:20 "Like a little LEGO" I know I've heard that somewhere...

I wouldn't call myself an apple fanboy but I do primarily use apple products because they do what I want. I don't have the latest and greatest products and generally buy old stuff off friends when they upgrade. Yet, I agree with what you say and your criticism of apple. So far I haven't got to a product that I can't work on or upgrade and glad I am a few models behind. I still use an old 15" mid 2010 MacBook Pro that had the graphics kernel panic issue and used your video to help replace the power supply cap. I am electrically minded and can see the issue with running a 2v cap on a 1.8v line and while it got me back up and running, it didn't solve the issue with the external display not working. I assume that the GPU needs re-balling. I have a friend who has a later model 17" MacBook Pro that died out of warranty. In Aus, we have a mandatory 1 year consumer warranty that applies to all product sold in Aus, yet we also have a clause on 'life expectancy'. This friend took her laptop to an apple store and they said, stiff shit you are out of warranty. She went home and printed out our consumer law section that covered the life expectancy. When a $3000 laptop doesn't last as long as a $500 laptop, that fails the life expectancy. When she went back and brought this up, they quickly changed their tune and repaired that laptop (I don't know the issue). The ACCC in Aus can be a toothless tiger at times but has some pretty good protections for us. Another clause is, if a product fails within the first 12 months, we have the right to get a direct replacement but in that clause is that the product warranty is supposed to start from the date of the replacement to cover 12 months of the replaced item. Many don't know this and many retailers don't know this either and just give you the remainder of the original warranty. This is for new items, repaired/remanufactured/second hand items have a different set of rules. We also have a 'fit for purpose' policy. If the product is sold as capable of doing X but it doesn't, we are entitled to return the product for a full refund. We also have some good right to repair items. A car manufacturer can not deny a warranty of a vehicle if it has been serviced by any qualified mechanic. we had some car brands try and force owners to only use their dealer service network and got told where to go by the ACCC. Also the ACCC ruled that (I am uncertain of the date) that all DVD players sold in Aus must be region free or un-lockable as by restricting us to only buying DVD sold in Aus was anti consumer choice. I don't like where apple is going with their practices and they do need calling out. Thank you for calling them out and keep it up (and as you do with all manufacturers). While I agree with your comments, you haven't made me change away from apple but you do help me make informed purchasing decisions and that is what these die hard apple fanboys don't get and understand.

Nobody smack talks my Louis!! Its hard not to to be smitten with this straight talking man.

I never had an SSD fail on me either, but I DID replace SSDs with larger ones, at a later time.

LOL, some people would complain if you hang them with a brand new rope. But I 100% agree that we should be able to repair everything possible. Doesn't matter if you want to take it to a third party shop or yourself. I would take it so far to say that the "reduce, reuse, recycle" triangle should be a "reduce, reuse, repair, recycle" square. I SCUBA dive and started a few months after my wife of 10 years passed away. I didn't have a ton of cash (still don't) and bought a bunch of stuff used and did rebuilds myself after searching out parts but it's getting harder and harder to find them. Sadly it's mainly just O-rings but I also don't want to buy 100's of them to sit around and be wasted either but will probably have to go that route but still there are some parts that just are not available outside of the OEM suppliers. Hopefully that will be much less of an issue for me personally as I am trying to start a non-profit that will teach people who have had traumatic experiences and/or are low income to dive for free. I will then be a divemaster and own my own shop effectively so I should be able to get OEM parts directly which currently is not possible as I am just a regular guy.

I was one of the people that had the 27" iMac that suffered from the failing HDD. I took the PC into the Genius Bar and they ran some test and claimed the drive was fine. I get the iMac home set it up and the issues with the computer kept occurring. I got fed up and tossed the machine in the closet and built a windows based machine and never touched another apple product. A couple years later Apple came out with a repair program thanks to a class action law suit to replace the hdd that they previously claimed was okay. Since I had given up on wanting to go back to MacOS and Apple products, I never bothered taking the machine back to an Apple Store to get a new hdd installed. If the system had been user accessible, I could have replaced the defective hdd and used the built-in program to download and re-install the OS. One good thing this situation did do for me is to rely on my own ability to build a computer to my specific needs and desires and with no restrictions to have what I want and replace components as necessary. Any problems can be solved by me without the extra need to seek out an outside source for a resolution.