I own two condos and bought three Logitech Circle View cameras a year ago to monitor both locations. I bought an Apple HomePod for each location to serve as the hubs. It’s a complete disaster! Cannot consistently see both locations when I leave. One will disconnect, then the other eventually, then they spontaneously reconnect. Only about 10% of the time can I see both locations on HomeKit app simultaneously. The other 90% I’m seeing the location I am physically in and not the other, or visa versa. Tried every setting, reboot imaginable, no smart plug would fix this. Internet research shows this to be a common “dealbreaker” issue…many Reddit threads. Do not buy this camera to surveillance two locations at once. Do not buy this camera at all, frankly. Thanks

DO NO BUY. It disconnects all the time and it spent HOURS trying to reconnect in vain. Worst purchase I've ever made. So frustrating.

@ilvxor

7 ай бұрын

Same here. 2 years with this camera but it disconnects too much. Not sure if it’s my WiFi or the expensive worthless camera

Bought a few. Complete disappointment. It disconnects frequently, and you need to do a complete reset to getting back online. Total waste of money.

Excellent video, thank you so much for the tip about the smart plug. All the best to you.

@zanevtech

Жыл бұрын

No Problem! Thanks for stopping by the channel!

I had the Circle 2 on my front door, and recently replaced it with the Logi Doorbell, and moved the Circle 2 to the backyard. I've always had problems with the Circle 2 disconnecting randomly. Sucks to hear the newer Circle View also randomly disconnects. Luckily there are more options now that work with Apple's HomeKit Secure. Gonna test out one of the Arlo options, which have recently dropped in price too.

I just replaced my Nest Camera setup with LiveView and it’s a dream. As an iPhone user having them all within the HomeKit and not spread across multiple apps is very convenient. So for I’m in 2023, it’s a yes! Now for a decent door bell camera (with battery) replacement.

@BeardedBeta

11 ай бұрын

Look at the Reolink doorbell. Definitely the best one out.

Thank you so much. Help me a lot !

@zanevtech

Жыл бұрын

I’m glad I could help! Thanks for stopping by the channel!

2 cameras bought in early 2023 via apple website, located in the same room, connected to the same router, one would work the other would go to "camera not responding" mode all the time. customer support is awful. would not replace it. instead of taking responsibility, they would just ask you to waist time trouble shooting your router etc. I'd go with another brand.

@zanevtech

Жыл бұрын

I have had the same issues, that’s why I just use the smart plug to restart my camera whenever not responding shows up. Will upgrade in the future for sure.

@PeakyBlinder1917

11 ай бұрын

Buy a new one, and return the one that isn’t working.

Do not put devices directly nest to routers. There is ton of possible interference and such that can occur

I have six of these for about 2.5 years now, 2 have failed completely (all indoor use), and the disconnects are pretty bad. What is worse is that the automatic recording doesn't always work. At least a dozen times I KNOW there was activity and the cameras did not record it. Kinda defeats the point of paying Apple for the 2 TB icloud to support the cameras if it doesn't actually record everything. If you want some beta level product and enjoy troubleshooting random issues, totally get these.

I get so many disconnections lately 😞 I hope the smart plug trick will work. When I come back home, I unplug it and plug it back in, yet it still looks offline. I need to remove it from HomeKit, reset the camera and add it again in order to make it work . I also see that face recognition does not work either, it used to work fine, but not anymore. It is toggled on in the settings, access is granted to the photo library, I have even given names to faces of people known, but still, all I get is ‘a person has been detected’ ☹️ Any idea why? No other HomeKit cameras at home. Thanks for the video

@zanevtech

Жыл бұрын

So I have noticed that for the facial recognition to work correctly, the camera should be put very high up or in a dim place, otherwise it will detect a person and not tell you a name. The closer the camera is to the person, the bigger chance that it will recognize the person. The smart plug trick is something I use in an automation and it works perfectly.

@cghghcgfc

Жыл бұрын

Logitech has the worst customer service, I have the same problems.

How long into owning the camera did the issues start?

@zanevtech

9 ай бұрын

The issues started like 6 months after installing. They progressively got worse until I thought of putting a smart plug behind the camera’s plug.

Hello, wondering if this camera still constantly disconnects? Or did Logi come with a firmware update and it’s resolved?

@zanevtech

4 ай бұрын

Honestly I haven't noticed disconnections because I have an automation with the smart plug that reboots it daily, so now it just works.

Not Recommended. Logi camera disconnects all the f time… it’s annoying. I’ll try to put a mesh… i hope this solve it

DO NOT BUY It used to be very good but it has been a few months that it just records randomly. It's always LIVE but it only records a few hours, at random days. I tried to factory reset, change internet provider, nothing fixed it.

In the other comments, you answered as if the problem of disconnection was resolved with the logi firmware update, but is it completely resolved?

@zanevtech

19 сағат бұрын

Yes, I haven't been having any issues the past few months. It seems they pushed an update to the camera, because I haven't changed any network hardware, network providers or any of my Apple home hubs and it seems fixed.

@itishahaha

18 сағат бұрын

Is it correct that there is no problem that it can't be completely connected even if you don't turn on and turn off the product with a smart plug? I'm a foreigner, so I use a translator, but I don't know if the meaning was delivered properly.

@zanevtech

17 сағат бұрын

No worries. Yes you're correct. You don't need to use a smart plug to constantly restart the camera.

@itishahaha

17 сағат бұрын

@@zanevtech Thank you for your reply!

@zanevtech

17 сағат бұрын

@@itishahaha no problem!

Thanks for the review and comments. It sounds like the camera is good and the software buggy. I have a Google nest cam that’s being phased out. In 2024. Google keeps bugging me to convert from nest aware to Google home. No thanks. Good fair review.

@zanevtech

10 ай бұрын

Spot on. The camera is good when it works. I left nest for homekit, just wish that HomeKit had more options for accessories.

Wait, so you can listen and talk through it???

@zanevtech

11 ай бұрын

Yes, can talk through the home app and then the person on the other side can listen because the camera has a speaker.

@anthonyscott5134

10 ай бұрын

No you can’t! The speaker is CRAP!

Worked fine for a while. Then It bricked itself

logitech circle view dont buy ..go On and OFFLINE can not imagine this is Homekit suitable for this kind of money ...very very bad logitech

Disconnects all the time. Do not Buy

Hilarious that they design this to be wired but instead of using ROMEX or high voltage in-wall wiring, they use a USB cable that requires a little brick. This is useless for a real security installation where the wiring should go through the wall into in-wall wiring. Any thief just needs to cover their face, cut the cable, and they're ready to do what they do.

NO! ABSOLUTELY NOT! WAY TOO MUCH MONEY FOR THIS PIECE OF CRAP! Expensive! Too heat sensitive! Speaker? What speaker? I guess if the person you’re talking to has Superman hearing!