This lock eats batteries.. even when it's not used. It used a set of batteries in a month when no one used it. Called Kwikset.. no solution.. it's a pain in the neck to change wifi, batteries, very disappointed.

@kwikset

3 жыл бұрын

Hi MrSuperchargeron, we're here to help! To improve the battery life in your Halo lock, we recommend using alkaline batteries, avoiding lithium and rechargeable batteries. We also suggest checking the lock's installation, ensuring that the door is properly aligned so that the batteries don't drain by using extra power to lock and unlock. If there are any further questions or concerns we can help you with, please know our team is happy to assist you further at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

@riddelltm

Жыл бұрын

Just get a set of recharagables and keep them in the charger by the door. That’s what I do. I swap them for another set each month or so.

@riddelltm

Жыл бұрын

These instructions fail to tell you how to reverse the latch if you have a left/right facing handle. I don’t understand why it doesn’t specify this.

@kwikset

Жыл бұрын

Hi and here to help! The Halo installs the same for both left-hand and right-hand doors. To set the latch to the door's handing, please ensure you follow the door handing process in Step # 5- B: kwik.st/3xlwHyr Thanks ~ Kwikset Social

@kwikset

Жыл бұрын

Hi and here to help! For the best response from the batteries in the Halo lock, we recommend using name-brand alkaline batteries and do not recommend using lithium or rechargeable batteries. Thanks ~ Kwikset Social

These things are absolute junk. This is the second device model we purchased from Kwikset and after having four locks I won't be buying any of their "smart" products again!

@kwikset

Жыл бұрын

Hi! Our Consumer Support Team is here to help... please contact them here: kwik.st/3T4mUpg or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

Made in Mexico low quality, buy made in USA!