This man is incredible. I haven't bought a lock yet but I may buy a Kwik set just because of him

This guy is my hero. I wanna see him install more locks

My man! You saved the day and I appreciate your humor 🙏

The method and use of gentle humor is well done. Attempting the install after a review of the video. I will update with whether or not our nice surfer/installer lied. 😁

He’s amazing! Thank you for talking me through ❤

Great video!!

I FIGURED IT OUT! The whole process is fine, good info, thanks. The “problem” is, as always, user/operator error. The interior bolt knob, is SIDDED. If you try and install and setup as video suggests with the “6” in the “12” position, it doesn’t work…. Disassemble the interior part, Flip the interior knob so 12 is at 12, and then redo the 1-kwikset button to program your code. All I can saw is, the interior knob, has a small raised part, that is the “arrow” or “up” position. If you have the flush part of the knob, that’s the wrong direction…. It’s upside down. If you look closely, you’ll see, on side of the knob is flush with the mount, the other side is elevated slightly, about 1/2 a cm…. That’s the pointer or “12” on a clock face. The proper “up” position. I struggled like everyone here… and it Worked for me! Also, when he says “have the bar horizontal…. That’s when the exterior is mounted, but to “extend the deadbolt” that flap, is then VERTICAL when you attach the interior faceplate.

Great video! He should have noted the deadbolt has an arrow that points up. Took me an hour to figure that part out.

Thank you soooooo much

Good job

Thank you very much it helps alot ❤❤❤❤❤

very funny and helpful!!!!!!!!!!!!!

Amazing

With mine the little flat key that goes through the deadbolt in the center isn't connected and it won't twist do I have to just glue it in there or how do I get it to stay

When dial turned to right it clicked up but did not appear to have positive traction and appeared loose. Would not lock door with electric function. Key works perfect and very smooth. This is my second unit. I will return it as well unless kwikset has a recommendation. This is a right side lock

@kwikset

6 ай бұрын

Hi and here to help! To set the lock's handing, install the lock as shown in the installation guide, replace the batteries and perform the Door Rehanding in Step 15: kwik.st/41nNWgx Thanks ~ Kwikset Social

Perfect video. I guess I can’t read.

I installed this lock last week before I went out of town. I come home and my code worked after I entered it several times. I locked my door this morning this evening my code does not work I’ve tried over and over again. I can not get inside and the keys are locked inside. What do I do?

Enjoyable 😂

I also struggled, BUT it is very important to follow exactly what he says. Make sure the metal pieice that connect to two piece is HORIZONTAL, not Flat and the inside piece is straight up and down when you connect the two piece. That will make all fhe difference.

@kwikset

4 күн бұрын

Hi @sna2ke - The flat blade piece should be in the Vertical position with the latch bolt in the locked position before installing the interior assembly. Please see time stamp 3:47. Thanks ~ Kwikset Social

@sna2ke

4 күн бұрын

@@kwikset sorry, I meant vertical.

@kwikset

2 күн бұрын

Great! Thank you for your feedback.

After 3 hours of installing and re-installing, still not having any luck. I've followed ever single step carefully, made sure everything is perfectly aligned and the bolt moves freely. But the thing still won't program. At one point, I had the code working but it was the opposite of what it should be. So I used the door rehanding code. That failed. So I did a factory reset and can't get past programming a code. Might be time to return it to the store. Ugh. So frustrating.

Definitely giving that ring away tired of throwing them away

It worked

Ok.. everything for me was great until minute 2:18! The "bolt" was still protruding (locked position) and you were going to give the "ring" away. Then at 2:19 you are on the other side of the door ready to show us how to install the inside piece...but...now the bolt is no longer protruding and in the unlocked position!!! How did it get there??? Is it alright to use the key to set it to this position before installing the electronic piece??

@kwikset

6 ай бұрын

Hi David - Here to help! Yes, you can use the key to lock the deadbolt latch and then remove the key from the cylinder. The latch must be in the locked position before installing the interior assembly of the lock. Please see Section 4 of the Installation Guide linked here: kwik.st/41eSjKF Thanks ~ Kwikset Social

If you can't program a code, take the lock apart. Ext the deadbolt, then put it back together.

Just installed this at 1am on a thursday and the last 2 screws you install cannot be too tight. You get it just barely tight, the lock will move just a hair when you push on it. But thats how it needs to be in order to work. The last 2 screws held me up for over an hour😭

@kwikset

3 ай бұрын

Hi! Our Consumer Support Team is here to help... please contact them here: kwik.st/3wF1GrP or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

My door is old and the handle and the smart won’t fix together do I need to put a new hold in my door?

@kwikset

5 ай бұрын

Hi! Our Consumer Support Team is here to help... please contact them here: kwik.st/3tR5m8L or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

The install was easy, however never managed to program it to work. We installed it with the lock extended. We used step 16 to try and train the lock, however it retracted, but could never get to the extended (locked) posit

@kwikset

6 ай бұрын

Hi Mala - Glad the installation was easy for you! Please try replacing the batteries with a full new set and complete the rehanding step again. For more support, please reach out to us here: kwik.st/47S6kjH Thanks ~ Kwikset Socia

@viaggi3945

6 ай бұрын

Having the same problem. Called the 800 number. She was not any help. Why do I need to replace brand new batteries. It was working fine, but when I tried to calibrate all hell broke loose. Returning mine.

@kwikset

5 ай бұрын

Hi Viaggi, We understand you've contacted our Support Team previously, and we'd like the opportunity to assist you further. We place tremendous value on our consumers' experience with our products and services, and our goal is to find the correct solution for you. Can you please give us a call at 1-800-677-5625? Thanks ~ Kwikset Social

@rodcollier7789

5 ай бұрын

I am have a similar issue. After installation, programming my code and pressing the lock button, it was very stiff and would try to retract but it wouldn't. I loosened the screws to take some tension off and that didn't help. The person that customer service told me to take the keys out but since I was not in front of the lot she refused to help me anymore

@kwikset

5 ай бұрын

Hi Rod - Happy to assist you further! We ask that you contact our Support Team when you are near the lock so we can walk you through the troubleshooting steps over the phone: kwik.st/3TSC8Rr Thanks ~ Kwikset Social

I have no problem getting this lock to work on left side locking doors, but I have bought 12 of these locks and none will work on right side locking doors, I tried the door relearn and it beeps red as unsuccessful, nothing is working idk what to do.

@kwikset

7 ай бұрын

Hi Jim - Here to help! Please ensure you've installed the interior assembly while the latch is in the locked position and the flat blade is in the vertical position. Next, perform the door rehanding process in Step 15 with a fresh set of batteries: kwik.st/3G6WsXr Thanks ~ Kwikset Social

Kyle Mooney working at Kwikset?

The keys work great. Unfortunately when I try to put in a code it only locks halfway and then fails. Any suggestions? Thanks

@kwikset

9 ай бұрын

Hi Tank - Here to help! To get your lock in working order, please try the following steps: 1. Open the door and place the latch in the locked position. 2. Unscrew and remove the interior assembly of the lock. 3. Make sure that the Flat Blade spindle is in the vertical position and that the Turn-Piece is also in the vertical position. 4. Reattach the interior assembly while the latch is still extended (locked). 5. Replace the batteries and perform the Door Rehanding (Page 4, Step 15): kwik.st/3R8frr0 6. Test the lock with the door open. Thanks ~ Kwikset Social

@carlosvpallares1407

7 ай бұрын

The latch is hitting the edge of the striking plate on the door jamb that’s why it retracts and don’t lock

@DPLover4Life

7 ай бұрын

Im here to help the last 2 screws you install cant be too tight or it will never work

@LuisSilva-nb5xg

6 ай бұрын

Un loosen the screws then it should work that’s how I fixed it

After putting in the user-code, mine ejects and retracts the bolt then acts... broken I guess? It doesn't seem to want any following key inputs. And the whole thing doesn't even flash power etc unless the key is in the lock? Sometimes it tries to continuously eject the bolt and just sounds like popping.

@kwikset

8 ай бұрын

Hi and happy to help! It sounds like your lock is working in reverse and here are the steps to fix it: 1. Open the door and place the latch in the locked position. Remove the key from the lock. 2. Unscrew and remove the interior assembly of the lock. 3. Make sure that the Flat Blade spindle is in the vertical position and that the Turn-Piece is also in the vertical position. 4. Reattach the interior assembly while the latch is still extended (locked). 5. Perform the Door Rehanding (Page 4, Step 15): kwik.st/3Q9TXcu 6. Finally, check your door jamb to ensure it's a full once inch deep and test the lock. Thanks ~ Kwikset Social

@DPLover4Life

7 ай бұрын

Nothing the kwikset team says will help cause they dont know what the issue is but after a very long niggt of cussing amd throwing tools i figured it out! The last 2 screws you install cant be too tight or it will never successfully program the lock

@RatLounge

3 ай бұрын

Hi Digital in Daniel, did you ever get this to work?? I tried the "reply" from kwikset, but it still doesn't work and is doing exactly what you described... just keeps "popping" and when I try to turn the deadbolt back to retract, it won't let me and keeps extending it out. So frustrating. Any help is appreciated:) :) Thanks!

@DigitalinDaniel

3 ай бұрын

@@RatLounge Naw mate I just tossed it :^)

mine works when the key is installed and NOT in the lock or removable position, when the key turned and removed the motor will try to move the deadbolt but cannot move it. The key to be removed is in the lock(deadbolt out) position and manually you cannot move the inside lever.

@kwikset

2 ай бұрын

Hi! Please ensure to remove the key from the key cylinder and uninstall the interior assembly of the lock. Keep the keys removed and reinstall the interior assembly while the latch is in the locked position and the flat blade is vertical: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf Next, replace batteries and follow the rehanding steps and test the user code. Thanks ~ Kwikset Social

If it wont let you put a program code in, make sure you put the detect left/right hand door installstion FIRST

@kwikset

2 ай бұрын

Hi! Yes, thanks for confirming that the Door Rehanding step helped you program the user code. ~ Kwikset Social

How far do you turn the interior latch before you hear the click?

@kwikset

2 ай бұрын

Hi! Please ensure to keep the interior assembly off of the door and rotate the turn-piece clockwise until you hear a click to ensure it's in the upright position. See Section 4-A here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf Thanks ~ Kwikset Social

Doesn't require a step to detect orientation like the powerbolt 2?

@kwikset

9 ай бұрын

Hi and here to help! On the Powerbolt 250, after the first User Code is created, the latch bolt will automatically retract and extend to learn the locking and unlocking direction of the door. The Kwikset logo will indicate success or failure. GREEN: Success / RED: Unsuccessful. Thanks ~ Kwikset Social

@zzing

9 ай бұрын

@@kwikset thanks! Getting a warranty replacement from 2 to 250, so very helpful!

I tried to install this, but the mechanism couldn't work right, so it's going back to lowes, and I'm getting a different brand.

@kwikset

6 ай бұрын

Hi! Our Consumer Support Team is here to help... please contact them here: kwik.st/3t1RckT or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

Hi I I installed the new lock yesterday . When I added new user code the barrel locked but did not unlock. When I used the key or the latch to open the door the barrel kept trying to re-lock so I had to take the batteries out. Please advise on this

@kwikset

5 ай бұрын

Hi Anthony - Hi and here to help! To ensure your lock is working, please try the following steps: 1. Make sure the latch was extended during the lock's installation. 2. Complete the Factory Reset, step 16, followed by the Door Rehanding, step 15: kwik.st/4bdCqbT 3. Program the User Code, Step 6. 4. Check your door alignment and door jamb hole: kwik.st/48YncGo For more assistance, please reach out to our Support Team for assistance: kwik.st/4bjt1Qi Thanks ~ Kwikset Social

@anthonyosullivan268

5 ай бұрын

@@kwikset thank you. The barrel seems very tight also. Could that be a problem?

@kwikset

4 ай бұрын

Our Consumer Support Team is happy to help you further... please contact them here: kwik.st/3UooQwb or call them at 1-800-327-LOCK (5625).

what if i need to delete one of the codes previously set?

@kwikset

9 ай бұрын

Hi Yohan - Here to help! To delete a single-user code for the Powerbolt 250, please see Step 9 on page 3 of the Installation & Programming Guide here: kwik.st/3sLSz6C Thanks ~ Kwikset Social

So what if my door is locked and battary died out?

@kwikset

7 ай бұрын

Hi Rafsan - Here to help! The Powerbolt 250 includes a key cylinder in order for you to use the physical key if the batteries lose power.

What happens if it flashes red while programming? Reset doesn't fix.

@kwikset

2 ай бұрын

Hi! Please try a new set of batteries and perform the Rehanding steps in Section 15 on Page 4 of the Installation Guide: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf Thanks ~ Kwikset

My door is unlocking when I hit the kwikset button and locking when I put in my code. Completely opposite of what should happen

@kwikset

5 ай бұрын

Hi and happy to help! It sounds like your lock is working in reverse and here are the steps to fix it: 1. Open the door and place the latch in the locked position. Remove the key from the lock. 2. Unscrew and remove the interior assembly of the lock. 3. Make sure that the Flat Blade spindle is in the vertical position and that the Turn-Piece is also in the vertical position. 4. Reattach the interior assembly while the latch is still extended (locked). 5. Perform the Door Rehanding (Page 4, Step 15): kwik.st/3NUSeGv 6. Finally, check your door jamb to ensure it's a full once inch deep and test the lock. Thanks ~ Kwikset Social

How does this differ from 260 SmartCode?

@kwikset

10 ай бұрын

Hi Jon - The SmartCode 260 is BHMA Grade 2 certified, can hold up to 50 User Codes, and is also available in the Contemporary style. The Powerbolt 250 is BHMA Grade 3 certified and can up to 25 User Codes. For additional details, please visit our website here: kwik.st/3sf8SZs Thanks ~ Kwikset Social

I have a kwikset lock and it suddenly flash green light and beeping every few seconds. I already change new battery but still the same. Anyone know what happened?

@kwikset

11 ай бұрын

Hi and here to help! To get your Powerbolt 250 working properly, please follow these steps in order: 1. Open the door and place the latch in the locked position. 2. Complete the Factory Reset, step 16, followed by the Door Rehanding, step 15. 3. Program the User Code, Step 6: kwik.st/44oIHha 4. Make sure the door frame jamb hole is 1 inch deep and check your door alignment: kwik.st/3rrx5LF Thanks ~ Kwikset Social

After installing it, it worked. Then decided to calibrate and now it’s not working. Called 800 number and she was not helpful. At least put someone that knows what they are talking about instead of reading a script. Why do I need to replace brand new batteries? Why does it fail after trying to calibrate? She said I need to return to store as the motor sounds sluggish on the phone. I know it has to be software issue and not mechanical. Brand new and a bad motor? Returning this one and getting different brand.

I have a issue where if I put in my code it locks the door, and when I press the logo it unlocks the door. What do I need to do?

@kwikset

11 ай бұрын

Hi Andrew - Happy to help! It sounds like your lock is working in reverse and here are the steps to fix it: 1. Open the door and place the latch in the locked position. 2. Unscrew and remove the interior assembly of the lock. 3. Make sure that the Flat Blade spindle is in the vertical position and that the Turn-Piece is also in the vertical position. 4. Reattach the interior assembly while the latch is still extended (locked). 5. Perform the Door Rehanding (Page 4, Step 15): kwik.st/43cDRlD 6. Test the lock with the door open. Thanks ~ Kwikset Social

@DPLover4Life

7 ай бұрын

Nothing the kwikset team says will help cause they dont know what the issue is but after a very long niggt of cussing amd throwing tools i figured it out! The last 2 screws you install cant be too tight or it will never successfully program the lock

@mattbiglin43

5 ай бұрын

I ve tried and done everything on the instruction in order what you explained. I changed the blade spindle to the vertical then reattached it. I did the door rehandling and hoping if the programming could reverse the lock/unlock position. Unfortunately, it still doesn't work at all. I press the 'kwik' logo, it unlocks. I am so frustrated with this programming. How do you reverse the lock/unlock position in programming? @@kwikset

How can i have it lock automatic when leaving house

@kwikset

9 ай бұрын

Hi Johny - Happy to help! To enable the Auto-Lock feature, please see Section 13 of the Programming Guide linked here: kwik.st/3RlleJW Thanks ~ Kwikset Social

my program button does not work. when i press it, no sound happens. but the buttons on the front still light up? how do i fix this issue?

@kwikset

9 ай бұрын

Hi and here to help! To ensure your program button is working, please try the following steps: 1. Make sure the latch was extended during the lock's installation. 2. Complete the Factory Reset, step 16, followed by the Door Rehanding, step 15: kwik.st/3ra1RZX 3. Program the User Code, Step 6. If the program button is still not working, please reach out to our Support Team for assistance: kwik.st/3LuCadc Thanks ~ Kwikset Social

@MrWazzzzzup

9 ай бұрын

My program button also doesn’t work. Installed one from Home Depot went back up replaced installed the other… same issue. Junk.

@kwikset

9 ай бұрын

Hi Ian - We're happy to help troubleshoot your lock and provide warranty support. Please reach out to our Support Team here: kwik.st/3RmZgXb Thanks ~ Kwikset Social

Where do you put smart key

@kwikset

8 ай бұрын

Hi and here to help! The SmartKey Learn Tool is inserted in the small hole to the left of the keyhole. Here's a link to the SmartKey Re-Key instructions: kwik.st/3tqWRAV Thanks ~ Kwikset Social

I’m having issues mines keep showing me a white light no matter what I do.

@kwikset

8 күн бұрын

Hi @Cyplife - To get your Powerbolt 250 in working order, please replace the batteries, Factory reset the lock per step 16 and perform the Door Rehanding process per step 15. Finally, program a user code in step 6: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

@Cyplife

8 күн бұрын

@@kwikset Ty I’ll leave you an update when I replace it.

why the light is orange not red and green ?

@kwikset

2 ай бұрын

Hi - We're happy to help determine which light is not illuminating red and green to assist you with the best solution. Please contact us here: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social

How do you pull the lock out manually?

@kwikset

2 ай бұрын

Hi! If you are trying to remove your lock, we are providing a link to the installation guide for the Powerbolt 250 so you can see how it was installed and get an idea of how to remove it. If this wasn’t your question, our Consumer Support Team is here to help. Please contact them here: www.kwikset.com/support/ask-a-question/inquiry/general or call them at 1-800-327-LOCK (5625). Thanks -- Kwikset Social Kwikset Powerbolt 250: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf

@CBendana

2 ай бұрын

@@kwikset I was able to figure it out, thank you so much for the video, cuz the instructions were a headache. lol

My new lock won't set a code. It flashes red after trying to set the code. I've followed all instructions to the "t". I even factory reset just in case, but it still won't work. Any advice?

@sweetliliUSA

11 ай бұрын

Im having the same issue

@kwikset

11 ай бұрын

Hi and happy to help! To get the Powerbolt 250 programmed successfully, please follow these steps in order: 1. Ensure the lock was installed with the door open and the latch in the extended (locked) position. 2. Complete the Factory Reset, step 16, followed by the Door Rehanding, step 15. 3. Program the User Code, Step 6: kwik.st/3pJZg8g If you should need any further assistance, please reach out to our Support Team here: kwik.st/3O54O6y Thanks ~ Kwikset Social

@slipperyjohnson7016

8 ай бұрын

Same issue. Just a POS!!

@MarkAlbey

8 ай бұрын

This doesn't work for me either. Programming in junk. @@kwikset

@blizzardwarning5198

7 ай бұрын

@@kwiksetThank you. This worked for me as I probably did not have the deadbolt extended the first time through.

Anyone else notice that he's working on 2 different doors? 😅

🥰🥰Hi

This lock won’t let me delete a old code. I’ve did everything the website and instructions the lock came with and it will not let me do a factory reset no matter how many times I take the batteries out and leave them out.

@kwikset

23 күн бұрын

Hi and here to help! To Factory Reset the Powerbolt 250, please keep the batteries in the lock and follow the steps in Section 16 of the Installation Guide here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5054449[250]eng-spa.pdf Should you need any further assistance, please reach out to our Support Team here: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social

@juanloza3451

23 күн бұрын

My lock only works if I use the key to unlock then once the key is out it won’t unlock by itself

@kwikset

22 күн бұрын

Hi @juanloza3451 - Please try uninstalling the lock and reinstalling it with the key removed. Next, replace the batteries and follow the Door Rehanding process per step 15. Test your current code or program a new user code in step 6: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

@resistancetacticalpreparedness

22 күн бұрын

@@kwikset the link provided doesn’t exist. Do you have another one?

@kwikset

18 күн бұрын

Hi @resistancetacticalpreparedness - Yes, please try this link, select the Support tab and click on the Installation Guide box: www.kwikset.com/products/detail/powerbolt-250-transitional-keypad-electronic-lock

Anyone have info on how to master reset can’t get this pos to work

@kwikset

10 ай бұрын

Hi Antonio - Here to help! To get your Powerbolt 250 in working order, please try the following steps: 1. Replace the batteries with a fresh set of name-brand Alkaline batteries and not rechargeable or lithium. 2. Factory reset the lock in step 16, and perform the manual door-handing process in step 15. 3. Reprogram a user code in step 6. Here's a link to the 250 Installation & Programming Guide: kwik.st/3PklF68 Thanks ~ Kwikset Social

@Deiiiiion

6 ай бұрын

@@kwiksetnone of it works for me, i try to do it but it just ends up with all the buttons being pale blue whenever i try to click on the buttons. Also the program button doesnt work when theres batteries in. Only time it does something is when i take a battery out and put it back in and click the button only for it eventually turn red and anytime i click on any buttons its all just light white blue color and nothing clicks

@kwikset

6 ай бұрын

Hi and here to help! Please follow these steps to get your lock in working order: 1. Ensure the lock was installed with the door open and the latch in the extended (locked) position. 2. Complete the Factory Reset, step 16, followed by the Door Rehanding, step 15. 3. Program the User Code, Step 6: kwik.st/48kLM3t If you should need any further assistance, please reach out to our Support Team here: kwik.st/3Tpewna Thanks ~ Kwikset Social

How to add user codes?????

@monicamarrero5387

10 ай бұрын

I’ve tried following the instructions without success. And I don’t mean a one-time user code. Btw, your support phone number is out of service. Great!

@kwikset

10 ай бұрын

Hi! Our Consumer Support Team is here to help... please contact them here: kwik.st/45k58E9 Thanks ~ Kwikset Social

So how do ya switch direction?

@kwikset

Жыл бұрын

Hi Nathan - Here to help! To set the locking and unlocking direction on the Powerbolt 250, please follow the steps on page 4 of the Installation Guide, Section 15: kwik.st/3JLRgtU Thanks ~ Kwikset Social

@jimalaniz7525

7 ай бұрын

@@kwiksetthis is not working, I came here to find someone else with this issue, these locks will not work for both side, the lock works perfectly with left side locking doors, but absolutely will not re-learn for right side locking doors

Lol.

In the manual no English . This wrong

@kwikset

3 ай бұрын

Hi Tom - Here to help! Please follow this link for the Installation Guide for the Powerbolt 250: kwik.st/49YNVCM Thanks ~ Kwikset Social

so what should i do, if it’s not automatically learning retract and extend? i’ve reset the use code multiple times. should the lock be out or in when creating the code?

@kwikset

2 ай бұрын

Hi! To get the lock to hand properly, please replace the batteries and perform the Door Rehanding process in step 15 here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social

@hotmomd.

2 ай бұрын

@@kwikset and what is the code to fix the orientation of the the locking, if it’s doing the opposite?

@kwikset

2 ай бұрын

It sounds like your lock is working in reverse. To fix this, please open the door and place the latch in the locked position. Unscrew and remove the interior assembly of the lock. Reattach the interior assembly ensuring that the flat blade is in the vertical position, as well as the turn piece, as shown in section 4-B of the installation guide. Next. rehand the lock, per step 15.