Continue to explore ITIL® 4 foundation with our officially accredited ITIL® 4 eLearning at: learnify.anewspring.com/do?action=viewProduct&id=1 - 5.5 hours of videos, official exam and 7 mock exams simulations included.

sorry, just putting this here so I see it when I come back to it: P: Plan I: Continual *I*mprovement E: Engage D: Design and Transition O: Obtain and Build D: Deliver and Support

@Rofflemywaffle

Жыл бұрын

Good job, wish this was included in the video

I've read the book, have the app, but everything just ran together. I have a lot of certifications, but this one is very dry. These videos helped logically separate, in a simplistic manor, the concepts, application, and progressions of. These are appreciated. Thank you.

@valueinsights

3 жыл бұрын

Thank you very much for your kind words. I am really glad that our videos were useful to you and that they helped you understand the matter better. All the best, Alex

Thank you your videos are extremely helpful in understanding how Itl4 and can be applied and secondly I can see how my department is not customer focused.

@valueinsights

3 жыл бұрын

Thank you very much for your kind feedback. I am glad that our videos were of help to you. Should you need any additional resources or should you have questions, please feel free to reach out to us on LinkedIn. All the best, Alex

Thanks for the tip. Easy to remember as PIEDOD in latvian is SORRY

Amazing videos. Information was super easy to digest.

@valueinsights

2 жыл бұрын

Hi Johnny Thanks a lot for your feedback. I am glad you think so, as it was one of our main goals while creating the videos. Cheers, Alex

Good video!! Straight to the point. I also use PIEDOD. I actually googled PIEDOD and found this video. Ill be taking the ITIL4 foundation exam soon, any pointers?

@valueinsights

2 жыл бұрын

Thanks a lot and I am glad that you found this video :) I think by watching this you shpuld be pretty much settled for the exam. Oterweise, I can suggest to have a look at our exam prep. article here: valueinsights.ch/-itil-4-foundation-exam-quiz All the best, Alex

@jancaban938

2 жыл бұрын

@@valueinsights Thanks Alex, I'll be checking it out.

Thank you

@valueinsights

Жыл бұрын

You are most welcome, Aleksandra!

I understand the meaning of "design" part, but not "transition". What does transition means? What is transitioned and where?

@valueinsights

2 жыл бұрын

Thanks a lot for your question, it is a very valid one. Transition is all about making sure that our servies or products are made available in the different einvironments. E.g. we might have a DEV, TEST and PROD environment for our business apps and Transition would ensure, that whatever is developed on DEV is then moved to TEST and then to PROD. The practies being involved here strongly would be Deployment Management and Release Management. So basically, Transistion is about transitioning pur services and products from one status to the next throughout their lifecycle. From ideation, to operation, to retirement. Hope this helps, oterwise please let me know. Cheers, Alex

Where was SLA defined ? am I missing something or this is really a term thrown in there without being defined at all ?

@valueinsights

8 ай бұрын

Hi Esther The SLA is an official term in ITIL 4 and can be found in official course materials and glossary. I have also put it in this video series in this video: kzread.info/dash/bejne/mmt4w7qjkdKuoLQ.html Best Regards, Alex

@MonaCodeLisa

8 ай бұрын

@@valueinsights thank you, I found it with a google search but it was just unexpected to reference a term that wasn't previously mentioned that's all, still - a very good playlist of helpful videos 👍

This video dosn't have translate script !

@valueinsights

2 жыл бұрын

Thanks for the note. Unfortunately, it seems that for some reason the auto-subtitle generation feature of KZread does not work on this video. I tried to find a solution for it, but KZread only tells me that the audio quality might be insufficient or that my speech is not rtecognizable by their AI. I am sorry about that. Best Regards, Alex