Thanks for this video and detailed breakdown for each question, it really helped me with my preparation. I did my exam today and scored 95% :) And a few of the questions I got were the same/very similar to what was outlined here. Really appreciate your work!

@TechnicalInstituteofAmerica

Ай бұрын

Congratulations and celebrate well 🎉

Thank you so much! 🙏🏽 This was incredibly helpful!! Passed with a 95% this morning.

I appreciate this video and your explanations. Most of the other sources I found either gave no explanations, or they lazily read a generic explanation from the textbook. I look forward to passing this exam and never looking at ITIL’s boring word-salad again!

Thank you for your helpful video; it helped me pass the exam!

Amazing Video. Thank you!

Just on time Andrew!

Many thanks for this video, the way you explain everything really helps. Got 90% on the exam today using this and a few other KZread videos.

@TechnicalInstituteofAmerica

Ай бұрын

Congratulations and celebrate well 🎉

@raghaakhil6786

8 күн бұрын

Congratulations. Can i know the price of exam i am also planning to conduct exam

Bout time bud!

Why not answer these 6 steps or consider them important in question number 31, “How can we maintain momentum?” and make this count, right?

I think answer for Q3 is C

@AmusedWhaleEye-xo7gw

Ай бұрын

me too

@AmusedWhaleEye-xo7gw

Ай бұрын

But chat gpt also says B is correct

@AmusedWhaleEye-xo7gw

Ай бұрын

Deployment management is indeed closely related to introducing new services into operation; however, it is generally considered a part of the broader release management process. Deployment management specifically focuses on the movement of new or changed hardware, software, documentation, processes, or any other component to live environments. It's the technical execution phase within the release management process. Release management, on the other hand, oversees the entire process from the planning of the release to the actual rollout, which includes deployment. It ensures that the release is delivered with a comprehensive consideration of its impacts and that it aligns with the business's requirements. It's more strategic and encompasses the deployment aspect but also includes planning, testing, scheduling, and communication with stakeholders. So, while deployment management is responsible for the actual implementation, release management is the practice that introduces the new services into operation as a whole, taking into account the broader organizational perspective. This is why Release management (Option B) is more appropriate for the context of the question, which asks about introducing new services into operation, not just the physical deployment aspect.