Gregg seems like a great fit to the team. He's really well spoken and knows his stuff.

@HerculesCandy

2 жыл бұрын

He's been a great addition to the team!

@sharongifford9950

2 жыл бұрын

I agree, I really enjoyed listening to him explain what and how it all works.

@mariannejohannessen9751

2 жыл бұрын

I Love him too such a Lovely person 😘👍

@brownie3454

2 жыл бұрын

no, we need Max back

It's not only the loss of the product is the loss of the working hours too. Since staff was paid and heat/lights kept on etc. The costs are insane.. I would definitely be seeking damages from the company or at least a huge supply free of cost as an apology

Oh man, it's so heartbreaking when this happens! Feel Terry's pain so personally! Last year and earlier this year, we had a recall on all brown sugar, golden syrup and molasses. As a cafe that does pastry goods, we were basically screwed! For around 5 months we couldn't make any recipes containing those items :(

@HerculesCandy

2 жыл бұрын

Oh wow, I had no idea brown sugar could be recalled

@Roxi4

2 жыл бұрын

@@HerculesCandy It was quite crazy! From November last year up until around April or so! Sadly it was contaminated with lead, so that was a bit of risk! Made Christmas quite the struggle with fruit puddings, cakes and gingerbread cookies! (From New Zealand!) Really hope Hercules doesn't have to go through this loss ever again! Don't even want to imagine how heartbreaking it must be to see all the loss of stock :( Not just the price of ingredients, but all the hard work and hours put into producing :(

@stefan-ox8qs

2 жыл бұрын

Qeustion Dont you get back the money from your suplier where you buy the sugar ? (Than i mean just.the money you payed for the suga)

@dianes5762

2 жыл бұрын

@@HerculesCandy It was because the maple syrup was contaminated, the sugar alone was fine, the syrup added contaminated that as well. Humans....

Not as bad as a car crashing through the front door or Terry running into the wall. 😂. Awww the good old days. Luv ya guys. 💕💕💕💕💕

@larissahostetter2335

2 жыл бұрын

Lol I remember that

So much goes into a recall for business like yours. Thanks for keeping all safe. The recap of the “ wall disasters” was hilarious!

@HerculesCandy

2 жыл бұрын

haha thanks Nancy

So proud of this family,and the legacy that Steve and Terry have done, always keeping you guys in my prayers

I had ordered the peanut butter potato chip bark and when I received my phone call about the recall… I had to try SUPER hard not to fan girl that my favorite candy channel was calling me😂😂😂 I ended up just getting super awkward and was like “uhhh”

As a small business owner, hearing about the loss of product, all of the refunds and labor hours really cuts like a knife... Oof. Really hope you guys can recover the loss quickly, especially during these penny pinching times we're in!

@silvergirl7810

2 жыл бұрын

And to think how the banks get all that money while the same guys have to work so hard- it’s so wrong

@damnhandles

2 жыл бұрын

I'm sure their insurance will cover everything. Although I know their hard work going to waste was hard to swallow.

@antarashnia84

Жыл бұрын

On a recall the company/manufacturer would issue a cash refund or give coupons for future free product. The only loss that would affect them would be the labor and the packaging that they used for the candy.

@nikosevangelopoulos3605

Жыл бұрын

@@antarashnia84 so about 150$ haha

I love the comradery of your crew! They seem to work very well with each other, all of them bringing their own brand of humor to the party. I would love to work with a group like that. Always find a way to enjoy your day at work. It makes the day so much better!

Life has been crazy and I admittedly haven’t watched your videos in a while but I have to say, your moms personality ALWAYS makes me smile! The whole family is awesome but your mom cracks me up! 😊

@HerculesCandy

2 жыл бұрын

Welcome back Jasmine!

Man that’s too bad sorry to here that was a big loss. But you guys are amazing hopefully you make it all back and then some!

So sorry for that loss to your business, but with the quality of your products, you will recover quickly.

Genuinely curious if food processors have or can have insurance coverage for situations like these

@californiaclaire8558

2 жыл бұрын

They made mention of the fact that it was easier for them to make claim with insurance due to the fact that they had product with the exact batch # that was recalled. They have to have insurance in order to be in business and this is exactly what it's for. I used to work in insurance so that's how I know, Each insurance company is different so it also depends on what their policy says, Hope this helps. :-)

@argo12

2 жыл бұрын

@@californiaclaire8558 I never considered that - I guess Hercules would have to keep track of batch numbers of their ingredients in case of recalls. That's a lot more paperwork than I would have imagined.

I would have risked it...in fact I did! I ate all of 'em and regret nothing 🤣

@HerculesCandy

2 жыл бұрын

😂

I like this lady. The way she handles negativity in a non toxic healthy way without over compensating into over negativity or over positivity or delusions to cope with it. She makes me want to be more loyal and committed to this brand. If I had the money to be I would be the shipping costs just out price me for now lol.

Such a shame to lose this much stock! Terry, your email open rates were probably even higher, reported rates only include where the client allowed tracking. Those that block it won't register. That's how it worked when I did email marketing a few years back anyway. Cheers

Thank You For All The Work you are doing ROCK ON

Sorry to hear about this trouble. Hopefully you get a full reimbursemt. Just the other loss wages, utilities, sales.

I love your videos candy videos

Terry running into the wall was epic...ahh, the memories.

Love your videos

I am so sorry...I have watched you guys since Craig stared this channel in the basement....you all are always so wise and careful in your safety......you all have been through so much..

Amazing job with the recall, So sad it had to go in the trash everything Hercules candy makes is soooo delicious 😋

So sad! So much work was put into the peanut butter items. Thank you for the video!

So sorry you lost all that product because of the recall. That's terrible. I know it was heartbreaking! There WAS a Skippy recall, but it was on reduced fat versions, and it was 2 months ago.

Where I work, we just had a recall of Gummi Lifesavers. It's amazing how quickly product was pulled from the shelves

I'm sorry that you had to go through all that. My family owns/operates a grocery store. We lost lots of profit too.

@marycook1644

2 жыл бұрын

BUMMER !! That must have added so much work also. I wonder how widespread it is. I hadn’t heard about it until Hercules. It is my only peanut butter ever !! Blessings from California. What state are you in ? 🥜 🐿 🥜 🐘

I thought I was never going to get over Max, but Greg and Cooper are great

@rickcowgillxxwe1461

Жыл бұрын

What happened to max ?

Oh man that is rough. That's a lot of work to redo.💚

Sending hugs and support :( Hopefully these new batches sell out quickly so you can make back some of the money lost on the recalled products.

My friends always used "Sunny Jim" peanut butter. It's so amazing to see how much your store expanded into. I wonder how the heck did they operate from the lower floors of that house ! lol I so wish it was cheaper to ship to the west coast , i would love some hard candy.

@HerculesCandy

2 жыл бұрын

We wish it was too, but I guess you'll just have to make a visit to the shop!

But it good to know your company is one of the responsible ones!!

Was Terry's reaction to first hearing about the recall the same as her immediate reaction right after running into the wall? 😅 all jokes aside, I hope you recover fast from those lost products. I never want to see a small business get hit bad with a loss they couldn't control or didn't cause.

Terry going through the wall good times!

I do remember watching both episodes of Terry and the car going through walls. And in both cases I'm glad no one was hurt. But seeing all of that chocolate that has to be destroyed hurts my heart.😭💔😭💔😭💔😭 Jif is my favorite peanut butter but, like Hercules Candy, I too will use Skippy. At least until Jif is once again safe!! Best of luck to the Hercules Candy family. It's tough having to recall and then remake all of that Candy, but hopefully things will go smoothly for you.

@rainbowcactus6774

2 жыл бұрын

Which episode had the car going through the wall? I thought I was pretty much caught up but I missed it!!

@laurabaumgartner5104

2 жыл бұрын

@@rainbowcactus6774 just go to the search option and type in Hercules Candy car crash. The top 2 videos should be the ones about it, and right underneath them should be the one about Terry going through the wall.

Aloha 🌺 I'm so sorry this happened! Please take care. 🥰

Hello from Central FL

I lucked out, living in Tennessee, my three jars I ordered from Amazon weren't the batch numbers that were recalled. Amazon notified me to check my jars.

Sorry you lost so much inventory due to Jiff recall. Hope you are able to recover the loss from insurance or another pathway! Good luck and safe candy making ❣️

Ty so much for sharing the recall. I didn't know there was one and several packages I had was on the recall. I love Jif.

What a bummer about the recall, Craig and crew. Loved the vidya.

wow sorry to hear about the loss! hopefully, youtube will help to offset that cost so here is a comment and a thumbs-up click from us.

Watching Terry wrap one single cup and then to see boxes & crates that will be destroyed OUCH!!! I love the commercial at the end 😜

So many things the public doesn’t thing about going into a recall. Thanks for beeing

Corporations should pay small businesses when they have to issue refunds caused by their faulty product. Im sorry guys, that's just crazy.

It's not just the stock that has to be thrown out but the time and wages to make it that needs to be reimbursed.

I was mourning looking at my peanut butter cup ribbons I have left from my prior order when I read the email. Glad to hear you are in the works making them again among other things and look forward to ordering quite a bit more. The bit I did get to try was delicious! Hopefully the peanut butter manufacture has some way to reimburse you guys for at least even a part because that blows.

Dang it, that's horrible! Jif is my all-time favorite and I was raised on the whole "Choosy Mothers choose Jif" motto. It is one of the only peanut butters that my dog could tolerate, as well. I haven't ordered any of the peanut butter products, but good to know you'll be going back to Jif at a later date. Hoping you all can get reimbursed for your losses rather quickly!

@connieward2042

2 жыл бұрын

I have Jiff now. Was it recalled

It is so sad that you were affected by the peanut butter recall. Jif should have to repay you and the other small businesses that lost stock due to their carelessness.

It’s usually fun having a Jif plant here in Lexington cause of the delightful smell of roasting peanuts wafting down the street. But it’s been a bummer to need such a widespread recall. Sorry it affected your candy!

Im imagining Steve and or Terry shoveling the recalled product into the furnace! 😆 That’s one way to heat the shop!

So crazy. Sorry. Hope it all gets better for you guys.

@goodcookandherguineapigand5122

2 жыл бұрын

What

@byronmurphy1977

2 жыл бұрын

@@goodcookandherguineapigand5122 spam

We had a similar recall here in 🇬🇧, Kinder Egg Chocolate, right at the begging of Easter, there is still no Kinder Eggs on sale at the moment.

I hope your insurance covers at least some of the loss. However, don't forget to keep careful records for taxes as this would definitely qualify as a loss. So sorry for ya'all. Hope things go more better. Cheers from Texas.

Where I work was affected as well

In New Zealand, Jif is a cleaning product and Skippy is a cornflakes brand.

Oh no !! I hadn’t heard about a Jif recall !! It is my favorite ! 🌧 🥜🍯 🍫 Blessings from California. 🐬

@Kaytie_Alexis

2 жыл бұрын

Yeah, there is a recall. jif is my favorite too

@marycook1644

2 жыл бұрын

@@Kaytie_Alexis I am a bit shook !! ⚡️⚡️

Ouch, that hurts 😢

Molasses + white sugar = brown sugar. 1:8-12 ratio. Brown sugar gives an extra depth of flavor. I use it in sweet items, might have to dabble with savory foods.

Jif is by far the best! But you gotta do what you gotta do.

Huge loss for the team but these issues cannot be avoided you did the right thing now back to work and full them shelf 😀

You should try using Peter Pan peanut butter!!

try dutch calve peanutbutter :D

That scale tipped to the wrong side

Skippy is great!! It’s made less than a mile from me in Little Rock,AR 😉

@HerculesCandy

2 жыл бұрын

Can you ever smell them making the nut butters?

@myshadowstalksme

2 жыл бұрын

Skippy is the best PB. Jif is so disgusting.

I didn't realize how lucky I was with the recall. I bought my peanut butter from Costco and they store all your receipts in the app. I got both a voicemail and an email about the recall saying I may have that affected lot. I got a recall no problem. Didn't have to prove anything.

You guys have handled this like a champ. I never would have thought the state would want to watch you dispose of the products.. Will you switch to Skippy permanently or will you switch back to Jif at some point? I prefer Jif's flavor over the other brands but you gotta do whatcha gotta do.

@HerculesCandy

2 жыл бұрын

Thanks Troy! And we will most likely switch back to JIF

That Jiffy recall was for certain lot numbers ( but since you uesd Jiffy before the recall, you wouldn't know the lot numbers). That business loss is usually a write off towards the next tax quarterly report.....

I knew about the recall , but had not thought about how it’s being used via 3rd party production uses

Good idea to mix it up in the future? Half Jif products and half Skippy? Same for anything subject to recalls? Yes, that would mean additional labels, but it might save more in time/labor/dollars. Just a thought.

@patti6194

2 жыл бұрын

I'd say that the amount of time making sure the right ones had the right labels and all that would end up being more than $6k in a year. And it's a lot of effort to put into something that might never happen again.

I thought of you guys right when I heard about the recall, glad you caught it. You should be able to get reimbursed for it though.

@GrampiesCorner

2 жыл бұрын

They won't get reimbursed for all the labour and loss of other products used with the peanut butter etc.

I was wondering if you guys used Jif. I thought you guys did, but I couldn't remember. You guys film when you use pb, but I don't really pay attention to the brand lol. Sucks that you guys had to get rid of all that, but obviously it was necessary.

Thank you for your due diligence. I was so sad to toss my PBJ ribbon candy.

Skippy recalled in March. Batch numbers online. Recalled for steele fragments.

@amaiaamaiaa

2 жыл бұрын

oh god

😭 If it was me, I would be crying about having to replace that much inventory....

my grandma used Skippy for her cookies and Jif for the sandwiches. Both my parents agreed that one is for baking and the other is for sandwiches.

The Jiff recall broke my daughters heart. Luckily we didn’t have any of the recalled jars

@HerculesCandy

2 жыл бұрын

Just a couple of lucky ladies! haha

@Godwinpounds4333

2 жыл бұрын

Hello how are you doing?

I may have missed it in the video, but can’t you get your money back/claim it from the Jif company? Whenever something is bad with the end product for which we a part of, it goes up the chain, back to the “culprit”. And then they can potentially claim it from their insurance.

Thank you

JIF should be compensating you for all your lost product not insurance, because wouldn’t that make your rates go higher? That’s what I’ve always heard. You have a claim regardless of who’s fault your rates increase.

The best pb is Adam’s. But I was a Skippy kid too Greg

Was not sure if you used Jif or not, but knowing you used PB I am glad I shared the recall article with you. I suggest you keep compile a listing of the cost of all of the items, make sure you include the cost of postage (opening packed boxes), labor costs, printing new labels then I would send that bill to Smuckers (makers of Jiff). en.wikipedia.org/wiki/Jif_(peanut_butter)

I didn't even know about a peanut butter recall until you made this video. haha

You dont know what molasses is!! I'm a Canadian Maritimer and we love our molasses. My kids grew up with their grandfather pouring a little bit of fancy molasses in their hands as a treat. Its very sweet (not black strap or cooking molasses). Some people used to use molasses on bread, cookies, oatmeal molasses bread(brown bread), etc. Its a staple in the cupboard

Wow what a different way to fill the cups and without a pastry bag. Lol

Wouldnt "Jiff" peanut butter" have insurance to compensate your losses?

The method for making peanut butter (and fluff) cups has changed through the years. Always trying to be more efficient

i grew up on skippy and peter pan pb

The s'mores bark got me thinking. What if you guys did snack club bark?

Crap. What a pain in the butt. Terry did a great job controlling her internal rage talking about the peanut butter recall. Nice she can put it all in perspective, lol. It's hard to see all the "made with love" candy being thrown away. Actually, no, that would be awesome to watch. Get creative with the destruction!!

@HerculesCandy

2 жыл бұрын

hahaha maybe we will!

How exactly is it destroyed? I mean that is quite a bunch of little items if you have to break each one open.

Wow sorry you had to redo all that candy. 🥜 🍬 ♥️

That's what she said!

Why don't you use piping bags for the fluff and peanut butter?

What's the fluff in the cups made of?

I love skippy i'm sure people wont mind. Also Love Greg on the team.

Cooper, that's a cute rubber duckie apron. Where did you order it from?

We had 2 jars of the batch at home so I can't imagine as a business the cost and loss!

Do you have insurance to cover things like recalls? My Bakery insurance covered things like that or if product was harmed because of equipment failures.. had a pin shear in a mixer filled with a 55pound batch of buns that had to be tossed because there was metal shavings that fell into the dough.

I remember only eating Skippy peanut butter when I was a kid!!