I don't know how you both haven't just lost it with everything you have gone through with this van. I really hope they get everything checked and double checked so you can finally use this van to enjoy traveling. I hope for only good things to come for you three and that you will enjoy your travels!

I would have them pay for everything.i would go back to the airstream.I wouldn't trust the van.The money you spent to buy it.Stay safe .🙏I remember from one of your videos you guys stated airstream was small you then want smaller.Poor Lauren.Another problem damage 😢😢hang in there

I cannot commend you both enough for your self control in the face of adversity. No doubt your internal feelings are probably far stronger but you conduct yourselves in a calm, dignified way. Most of us would flip out. I know I would. 🤗❤

@Wanderlocal

11 ай бұрын

🥰 Thank you! We do our best.

I am amazed how positive you all are. I would be crying. I couldnt afford to spend all the nights you have in a hotel. Of course, Daniel, you had new 300,000 vehicles to love on and make you smile.

You guys truly have lots of patience, I would call airstream and demand a new van be sent to us. Good luck and hope you get everything fixed

Our Airstream drawers broke just like that! OY!

This is ridiculous I know someone weeks ago said once you buy them no matter what you are on your own….. that is total bs for $300,000 van . I wouldn’t want that van back , mold from the water damage & that whole electrically system is questionable to ever be trustworthy. There would be no Disney left for me ….this whole fiasco is unexcuseable for a $300,000 purchase . I don’t believe it was the tow truck…. Because there is no way someone drove that with the drawers were on the floor and heard no noise to draw their attention. That vehicle is unsafe especially with baby on board

They didn't notice the drawers?? And the damage on the floor??? Oh, that would fry my cakes and would definitely bring out my inner New Yorker.

@Wanderlocal

11 ай бұрын

Right?! 😡

Girl I would’ve lost my …… I don’t know how you guys stay so calm you guys are amazing🎉🎉🎉🎉

Yeah, that is the problem with vans. We had a 28 ft class C and it was great, except it was limited where it could go due to size, when the vehicle needed service, tires, broke down etc, we had no bed , no transportation, and no place to stay. We did stay in some great spots, and it was neat to fire up the gen and use the microwave or go to the bathroom while on the road, but overall it was a hassle. Now in a TT and the TV allows us much more mobility and flexibility.

Sorry guys, it can be frustrating but you three got this, on to watch your next adventure

I have watched too many videos now about the Airstream/Merc chassis to buy one.

My prayers for you and your Family’s perseverance and safety!

I am praying you guys get a break soon - you are doing great dealing with all these set-backs.

Your lovely family has been in my thoughts and prayers. Continue to move forward with perseverance, strength and most of peace.

I pray you get everything figured out and can start enjoying your life seeing different places

I’m so sorry you guys are going through all this. You have really been troopers and have shown more patience than most. We had had the 2021 Interstate 19 for almost two years. A few little glitches but for the money there should be NONE! Went to have it fixed and wound up buying a Solis Pocket. We only weekend warrior and vacation in ours but it is so much simpler and tons more storage. I’m hoping things start looking up with Van Life.

We empathize with you. We bought our 2023 Airstream Atlas with E1 package on August 10 from WeAreAirstream Chandler. We could not drive it as the brake lights were not working. We had to leave the van there but they couldn’t diagnose the problem so they sent it to Mercedes Gilbert and they said there was nothing wrong. I had it sent to Kate Guerrero at Airstream Phoenix who found problem (miswired at Jackson Center) - she fixed the problem in 48 hours and we finally got our van on August 25 - 2 weeks after the sale.

Oh what a summer! Sure wasn't what you had planned! Praying all gets sorted out and your confident with the fix.

Nice to see you close to Roseville hope your enjoying the area

Wow. So many issues. Watching your video, we noticed one of the cabinets wasnt latched as you were driving. Looks like you caught this in the next scene. Some of our more expensive mistakes rving were a result of rushing through our checklist and not double checking each other. "Thank you for reminding me" has become a phrase of endearment rather than a snipe!

I would be so done if it were me. Praying that you make good decisions and praying for both Ivan and Vinnie!!

Sorry you are going though all this crap! Vinnie's is top-notch, your van is in great hands. Stay safe.

Talon Sei, was stranded on the side of the road on a Colorado Mountain pass, and could have easily been killed, by passing traffic. I would never own a Mercedes Van after his and your experience.

Wow Sorry for your troubles, makes me rethink any Mercedes purchase

@CraigPeer

6 ай бұрын

Other folks have put 300,000 miles on Sprinters and driven them to the Arctic Ocean - twice. It's like any other vehicle - some are great, some have problems.

@Wanderlocal

6 ай бұрын

@CraigPeer agreed 💯 There isn’t a vehicle manufacturer on the planet that hasn’t produced a dud. This just seems to be bad luck for all parties involved.

Lauren, girl, I know you were cash money hot when you saw the state inside of your van. And D you are correct someone needs to own up to whom ever caused the damages. In all guys, I am happy that you are with Vinny & Ivan getting the needed hail damage repair started. 👋🏽 baby Dash!

The dealership should have documented damage if it was there. It probably was not how do you not look back there.?

Hope you and your families are safe from the weather.

Praying for you guys did you guys get answers to get all of this fixed and I would make him pay for everything. You guys have had nothing but problems since you’ve had the van and I hope they get it fixed for y’all.You are in my home town.

Damage happened to our houseboat when we had it shipped from Illinois to Louisiana. We purchased it and went home to wait. They took off the flying bridge and all the rails and crammed them inside. Taped up all the light fixtures and anything else they could find with packing tape. The shippers wanted to leave so we had to sign off on the delivery before we had time to inspect the boat. They were gone before we got it in the water. So much damage, YET no one did anything. We had so much damage to repair. I feel your pain. When we purchased our Airstream, there were some things they were supposed to take care of and didn't. That was frustrating as well. No one again.

WOW, I bet a Gresch is looking pretty good right now!

Have you checked to see if they had sent you a message to let you know that they had a software patch or update or upgrade for the van because on our car Lexus sends us letters to bring the car in for it Also the warranty and insurance should cover the tow and repair

@Wanderlocal

11 ай бұрын

No notifications sent to us. 😞

We are headed to Vinnies in October for hail repair too. Thank you for the coffee and lunch recommendations in the area. So so sorry for the insanity you are living. It’s temporary, and the vanlife you want is just around the corner. Hang in there, the Disney crack will heal. ❤

sorry to hear about your problems. I have a 2022 airstream interstate GT with 50,000 miles on it and luckily the mercedes chassis is trouble free, however the drawers would slide out and break the tracks that hold them. Since the dealer is three hours away I repaired the tracks myself adding additional screws from metal track into the wooden drawer bottom. The hardware (tracks) on these drawers are very poor quality. My other problem is I can only use half the water tank capacity, when level gets to half the pump sucks air and cavitates. I'll be back home in three weeks and will look into this probably have to lower the intake pipe inside the water tank.....always something even with an airstream. Good luck

To find it like that is outrageous.

We had Camping World fix one of our trailers and we had broken dishes and sawdust in all of the floor vents. Was so mad as it took me 3 hours to clean it up. We know that it was not done in transit with us. How does broken dishes I. The bathroom floor vents. We believe they took it over a curb and thought they cleaned up their mess. So sad to see service so poor and disregard for people’s property. We ended up trading in that camper. Praying all ends well!

Think go after tow company as dealership is saying not them.

Yes! We should have followed the tow truck, in retrospect that tow truck was also undersized. 🤦🏻‍♀️

Iam so sorry I pray you get everything figured out

@Wanderlocal

11 ай бұрын

Thanks, Jim! We appreciate you friend.

Bless your hearts! I would be so tempted to ditch van life by now.

Thanks!

@Wanderlocal

11 ай бұрын

🥰 You are absolutely amazing!!!!! This made our day and we genuinely appreciate it. ❤️ Lauren, Daniel and Dash.

The dealership needs to pay for all of it!!

@Wanderlocal

11 ай бұрын

😔 We’re STILL trying to figure it all out. 🤦🏻‍♂️

OMG .. how you both have not totally lost it the icing on the van .. no one owing up to more damage with drawers and floor. Both of u have more faith than I would with taking off in the $300,000 van that has had issues from the start. Airstream needs to give u new one. Plus all the added expense incurred with hotels/meals/airlines .. on a totally different note love Daniel’s man bun … almost time for Dash to have mini man bun. Enjoy your channel have watched since day one..

@Wanderlocal

11 ай бұрын

Thank you, friend! 🙏

I believe I would go through the Airstream corporate office and demand a refund. I'm sure there is a better option for your family. I wouldn't feel safe in your current van. (First time commenting, but have been following) ❤️

At least Vinnie can fix the drawers and maybe figure out best way to deal with the floor. Wishing you guys some piece in the chaos very soon.

My hat is off to you both for appearing so zen over broken drawers and a gouged floor, not to mention the nightmare you have been through that Mercedes seems to have "fixed" with a mere software update. I would not be anywhere in the same zipcode with zen if I had spent so much on a van just 60 days ago, only to have had mechanical problems more days than not. We have a 2014 Airstream travel trailer and are so grateful that it has fewer computerized components-less stuff to tear up. Anything that rolls down the highway is going to have problems, but something that costs > $300K should not be giving the owners so much poor service. Have you considered going back to your travel trailer and selling this lemon-esque vehicle? Cut your losses and move on with your lives. Life is too short to be living this nightmare.

And pray you don't stop Rv life because I really love watching you all and wish I could meet you all one day but we will see on that because iam in a wheelchair and can't walk and live in assisted living home but can leave anytime I want

@Wanderlocal

11 ай бұрын

We love this life, so we won’t stop anytime soon, friend! What state are you in?

Your van is so heavy, there is bound to be a heavy & violent sway when towed. I would purchase Blue painters tape and mask all the drawer fronts & doors shut in the future with multible layers. Or if it is allowed, have someone sit in the camper to monitor whats happening. I still would still tape everything shut for the tow & use a fishing net to lock down heavy objects. Good luck

It sounds like the tow truck and the dealership is trying to rip you off . The tow truck driver should have checked it before the he towed and the dealership should

@jamesfederspiel4989

11 ай бұрын

the dealership should have checked it before working on it and see n it Everytime I have work done on my car they not only done the work but checked out everything else on the car

U are too nice. I would of lost my S. thats when u go to a manager. As if they didnt check or see that mess after it was towed in. I call BS on that. I onow Lauren can hand;emit but Daniel imo thats when u get involved ….see manager time

And most of all peace.

I think all of the bumps in the panels require new replacement parts and especially since they made the engine peppier and more responsive. There will be more hail storms.

Are you kidding me, you wouldn’t consider another Mercedes vehicle!!!!

When I saw the tow truck “family photo” I said that the tow truck was too small (somehow my comment was erased?) and once you over load things they become more violent going down the road. It’s obvious that those drawers are under a lot of stress, and the tracks are not strong enough. With that said this Mercedes dealership should’ve noted the damage during their test drive. The software update was not the cause of that vehicle dying in the campground and not being able to be started jumpstarted or anything else. They need to figure out what caused the van not to start before putting you guys in it and driving down the road in my opinion. Again, you’re lucky that isn’t my van… I would make Airstream and Mercedes my new hobby. 🤬 I truly hope you guys get into (or back into) something that allows you to enjoy life on the road! Take care, Bill and Livvi ❤️

@Wanderlocal

11 ай бұрын

Love you both! We agree with you. It’s definitely couldn’t have just been a software thing. 🤦🏻‍♂️ They also mentioned a possible power draw somewhere but couldn’t pinpoint it and just said to have Airstream look at it ie: not our problem. Ugh…and so the saga continues.

Dash’s wiener dog shirt is the cutest! And thanks for the recommendation on The Mill. Take care!

Hey folks. Don't blame you for being frustrated. One of these days, hopefully sooner rather than later, all of your good deeds are going to pay off because you are wonderful people. Hang in there. You've got a lot of people who adore you.

@Wanderlocal

11 ай бұрын

❤️❤️❤️

Hey Ivan!!!!

I would hurry and check into the Lemon laws. I would also have them pay for everything. You guys are handling this well. I still would see how you can get rid of it. Good luck guys.

The dents should be covered by the insurance. New one dented replacement parts put on it.

Hey Vinny!!!!!

Wow, I would have flipped a desk or two at the dealer!! Take a chill pill, and never let adversity slow you down!! 😂😂😂 funny lol, do as I say not as I do!! 😂😂😂

So close to 20k.

@Wanderlocal

11 ай бұрын

Right?! 😬 We are SO CLOSE!!!!!!!

Should have bought a Ford Transit van

Sometimes it’s for oil changes, 20k or 40k service

Train for your run. ✌️🤞

@Wanderlocal

11 ай бұрын

Ugh, amen to that!

U have way more patience then I would have .Still the water damage will show up down the road.

I'd be returning the van. No one noticed? So sad what you have gone through.

I really think once Dash gets older you guys should settle down somewhere with a house. you can always travel but having a home base would make life so much easier.

I think I'd want a new van or my old airstream. it's such a shame to have paid so much for it and all the problems.

I can promise the tow truck driver NEVER set foot in the back of that van. what a scumbag dealership, even by dealership standards. they didn't even find a cause. just restarted the electronics and called it good... until this happens again.

I would be so done! This is ridiculous. They are going to blame each other and give you the run around.

How is your family doing with the storm in Florida?

@Wanderlocal

10 ай бұрын

We were fortunate to be in Tennessee during the storm. Thanks for checking in on us, friend!

@Wanderlocal

10 ай бұрын

The rest of our family did ok down there. Not too much damage. Just minor stuff.

@jamesfederspiel4989

10 ай бұрын

That is good to hear I have a niece in Tampa she did okay with the storm

Well dang, I thought we were going to get to see Lauren mad 😡 this week 😂 Seriously though, they rebooted the van? 😮

Should of kept the trailer!🤷

And you have told them about the gallons of water that flooded the back where the wires are

@Wanderlocal

11 ай бұрын

💯 It’ll be interesting to see how this all shakes out.

What an advertisement for Airstream and Mercedes, and there after sales service is a real damp squib, dreadful.

I would take that piece of crap back to your Airstream dealer and get your money back….

Vinny's is the best!!!

@Wanderlocal

11 ай бұрын

They truly are! He’s sincerely is a a great guy.

You couldn’t make this stuff up if you tried. So sorry you are having all these issues!

@Wanderlocal

11 ай бұрын

Right?! We finally think we hit our breaking point with the van. Ugh…

Is this how they have left it, what a disgrace. Are the draws broken, I cannot believe what you’ve gone through with this vehicle.

I can see where this is going….they know they made a mistake after the first week and apply blame on the van is their out….

After 5000 miles, it has a bit more pick up, I use to have one

@Wanderlocal

11 ай бұрын

Ahh, good to know!

@donnamoore1426

11 ай бұрын

You should get RoamRig, you guys would love it

I don’t think I’m going for a sprinter van.

Watched this video for the Sprinter info... Unfortunately didn't get much on that. So, looks like you guys forgot to lock all the drawers/cabinets before you had the van towed. You're literally driving down the road with your cabinet unlocked while filming the video talking about who's going to pay for the damage. Hmmm? 🤔🤪 Also your drawers aren't broken, with the soft close type, the rails are stiff on purpose. To put the drawer back in, you pull out the metal rail, sit the drawers on top and push back in. There are a ton of you tube videos that explain it. You will hear a click when it locks back in. Lastly, a reminder, the great thing about the van is the versatility to simply drive anywhere, like to a gas station and get to covered parking. Just have to pay attention to "severe weather" alerts and watch the radar.... Or, I guess have to go thru the hassle of getting it fixed. This has caused us to get up and move at 2am if we have to and seek cover rather than be out of our home. Sometimes we have to change our plans completely. Looking at weather apps throughout the day, everyday is key to this lifestyle. During the summer we always know where our closest cover is, everytime we get to a new location. But you guys aren't newbies anymore, right? Drama drama drama. Expensive ways to get likes and subs.

Your concerned that you’re not the only airstream there , but its a dealership

After all the problems you’re having I wouldn’t touch anything Mercedes with a ten foot pole!!

I’m thinking van life is not for you guys! Better get back to a towable.

When u find out what all the issues were/are u need to do a video to tell us please

@Wanderlocal

11 ай бұрын

We promise we will! We’re still in the dark. It may be a while. 🤦🏻‍♂️

I wouldn’t trust them. I’d be angry!

Why was your view of your dash flinching while you were talking ?

Said it before. Grech Rv. This van is way too small.

My learning lesson from your whole experience is to somehow figure out how to be as calm and good natured you guys have been over this. In other news... my 64-year-old cousin bought himself a G-Wagon and I said, "Oh, you're having another midlife crisis, yeah?" XD Ok, that said... I think zen and unsnarky is not something I can aspire to be hahahahha

I hate to see that you are having a SCAR time with this Airstream $300K van. 😢

I don't understand why the drawers came open???

@Wanderlocal

11 ай бұрын

We 💯 agree!!!

@gerrykosen5435

11 ай бұрын

Oh nice it’s not like you guys are new to this???? Some body snooping around I would suspect……Hmmmm

😊👍🌹

@Wanderlocal

11 ай бұрын

🥰🙌

It looks like Chicken Pox!!!

@Wanderlocal

11 ай бұрын

🤣 So true!

So Mercedes took delivery and didn't document the condition? Then it's on them.

@Wanderlocal

11 ай бұрын

Exactly!

So the problem was quite simple and all you have to do next times is to reset your car computer .

Did you sell your trailer? You realize you have been broken since Wyoming? Too much to deal with..

@Wanderlocal

11 ай бұрын

We still have the trailer. It’s getting some minor warranty work done in Tampa. Overall, we’ve had few to no issues whatsoever with the trailer. It’s been fantastic!

I am Mad for you guys 😡, my Hispanic self wants to go scream at them for you!!!! That is unacceptable. I know it’s hard, But don’t let all of this make you not want to keep camping. ❤