Excellent video. Very well done and very well explained.

Perfect. Replaced everything in about a half hour. Thanks.

Very detailed explanation for me who's doing it the first time. Thank you!

Awesome tutorial! Many thanks!

I love the added step of rinsing the prefilters, it saved so much time from previous filter changes.

Much better than the instruction sheet. Thank You.

Great video and ro system thanks!!

It worked! I'm saving this because nobody said anything about pre-filtering or letting it trickle. My anxiety was not justified 😅

@iSpringWaterSystems

8 ай бұрын

Hi there. Thanks for your comment! If you have any concerns or questions, please kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST. We are happy to help!

So much better than the last

I realy appreciate de strong splash I received in my face after the flush, when I unplug the black wire to replace it to the tube (after closing the red valve of course). Thank you so much for that experience.

@iSpringWaterSystems

9 ай бұрын

Hi there. Thanks for your feedback! I apologize for this inconvenience. The next time that you perform the pre-filter wash, please wait some minutes so the water goes to the drain. For any concerns or questions, please kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST. We are happy to help!

@sugarmagnolia7505

15 күн бұрын

Pretty snarky and rude response Miss Manners,...maybe try a little patience and kindness...it goes much further than sarcasm.

Amazing video 🙏🏼

Nice video, but a few ideas. The replacements weren't the same color so take your time checking which way the water flows before disconnecting. And the flushing at the end takes more time than the five minutes quoted, not to mention the initial slug of carbon that shoots out. All in all we've been very pleased with this unit and don't plan on going 18 months between filter changes next time.

Very helpful- picking the correct set of filters was somewhat confusing to me though. Also when you reorder the filter set, the membrane is typically not included. I found a complete set to include the membrane on Amazon for around $78.00.

@iSpringWaterSystems

14 күн бұрын

Hi dear customer! We offer different sets for our systems. Please note that some sets do not include the membrane, as not all filters have the same lifespan-some last longer than others. If you need assistance, feel free to contact us at support@123filter.com or call us at 678-261-7611, Monday through Friday, 8:30 AM to 5:30 PM EST. For messaging, reach us at (470) 560-0012 We are here to help!

Took me a lot longer than it should have.. had to double check and double check in a couple places re the alkaline filter direction.. the label was put on upside down. Also, if you’re going to refer to coloured lines, please send those colours with the unit. I did run into this installing it and should have labeled them then. Done now, but a bit of a nuisance both time. Otherwise, unit is great!

You should probably delete the older video from 3 years ago. It doesn’t mention rinsing the prefilters (step 6) like this video.

@henxinggan

3 ай бұрын

But this one doesn't mention about some of the circle things that go with the filters or which direction to put the filters in the canisters. By going back to the older video today I actually found out that I had been doing something incorrectly because it was incorrect when I inherited the system and I had only referenced the newer video so it never told me that there was something wrong.😂 I actually watched both videos today as I was doing it and think that it is finally put together right.

Nice

You didn’t mention that old seals on the filters can get stuck in the bottom of the canisters…learned that the hard way. I had two stuck in the bottom.

@iSpringWaterSystems

Ай бұрын

Hi dear customer! We extend our sincere apologies for any inconvenience, and we genuinely appreciate your valuable feedback as it assists us in enhancing our services. If you have any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!

The replacement 5th stage now has a different connection

I'm changing all filters and the membrane. Pretty easy stuff. Thanks. When I take out the RO membrane, inside the housing looks to have some carbon and other stuff, basically not as clean as I expected. Is this a problem?

@iSpringWaterSystems

9 ай бұрын

Hi there. Did you perform the pre-filters wash? It has to be done every time you replace the filters to avoid any loose carbon. Please, refer to step 4 from this video for the pre-filters wash. If you have any concerns or questions, please kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST. We are happy to help!

❤

PSA: ALWAYS test/run your system BEFORE putting it back under the sink. I have done this change out several times and I have always had at least one part not adjusted perfectly that I had very diligently screwed up on that will soak me when I first run the system.😂 It is much easier to clean up my kitchen floor than it was to dry the inside of the cupboard.

@iSpringWaterSystems

3 ай бұрын

Dear customer, we genuinely appreciate your valuable feedback. If you have any questions, please contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST, or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!

Good video but please bring hangover guy back

@DanielLatorre

7 ай бұрын

lol, those prior videos were so bad and inaccurate/incomplete. this new one is much better!

@ransbarger

6 ай бұрын

That's hilarious. I call him the depressed plumber.

If installing both the Post-carbon filter and the Alkaline filter, which one should connect to final stage UV filter?

@iSpringWaterSystems

Жыл бұрын

Hi there. The sequence should be: post-carbon filter, alkaline filter, UV filter.

5:26 - on my filter, the Y-connector attached here doesn't appear to be a "push connect" - it came pre-installed and seems to be glued into the inline carbon filter - maybe just with caulking, I can't tell for sure. I cannot tell if I can remove that y-connector or not, and I don't want to break it. The new inline carbon filter I bought has the correct push-connect receiver, but I have to get this Y-fitting off the old one first. Can someone give me advice on this?

@iSpringWaterSystems

2 жыл бұрын

Hi there. Please check the bottom of the box because sometimes the connectors are there in a little bag. If you don't see them, please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST) or email us at support@123filter.com. We can send you the connectors.

Is it normal for a swishing noise from the 3 filter area after replacement? I see no leaks but it’s been making noise for 1/2 hour or so, so far

@iSpringWaterSystems

2 жыл бұрын

Hi there. Please check your incoming water pressure to see if it's higher than 70 psi. If yes, you would need a pressure regulator model #APR70: www.123filter.com/ac/index.php?rt=product/product&product_id=386. If this doesn't fix the issue, please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST) so we can discuss and troubleshoot in detail.

Hello. I just tried performing the first filter change on my RCC1UP-AK. This model includes an electronic valve, labeled "water valve" between the first and second filters. How am I supposed to flush the first three filters with this valve preventing flow of water?

@iSpringWaterSystems

Жыл бұрын

Hello! I understand you're having trouble flushing the first three filters on your iSpring RCC1UP-AK due to the electronic valve. To flush the first three filters, you should follow these steps: Turn off the water supply to the system and unplug the power source to the UV light and booster pump. Locate the electronic valve, also known as the "water valve," between the first and second filters. You'll need to bypass this valve temporarily to allow water to flow through the first three filters. To do this, you can either: a) Disconnect the tubing from the "in" and "out" ports of the electronic valve and connect the tubes directly to each other using a straight tube connector (make sure it's compatible with the tubing size). b) Or, you can turn the electronic valve to the "open" position manually by referring to the manual. Once you've bypassed the electronic valve, turn on the water supply and flush the first three filters as per the manufacturer's recommendations. You should flush them for about 5 minutes, or until the water runs clear. After flushing, turn off the water supply and disconnect the tubing (if you used a straight tube connector). Reconnect the tubing to the electronic valve's "in" and "out" ports, and restore the valve to its original position if you had manually opened it. Turn on the water supply, plug in the power source to the UV light and booster pump, and check for any leaks.

The middle pre-filter on my iSpring 6 stage system has been leaking water for about a week or 2. I changed all 3 pre-filters today and the leak is still there. Do I need to change any of the o-rings or do you think it's a different problem? Thanks in adavance.

@iSpringWaterSystems

Жыл бұрын

Hi there. I'm very sorry for the issue. Please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST) to discuss this in detail.

When replacing the post filters do I still need to swap black and red tubes?

@iSpringWaterSystems

8 ай бұрын

Hi there! You need to perform the pre-filter flush every time you replace the pre filters. For further concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!

Replaced the filters except the membrane. Water is not filling the tank or coming out of the faucet now?

@iSpringWaterSystems

Жыл бұрын

Hi there. Please call us at 678-261-7611 or 678-801-9308 (M-F, 9-5, EST) for detailed troubleshooting.

what is a prefilter wash? Please give details. Gotta do this THX

@iSpringWaterSystems

Жыл бұрын

Hi there. You can refer to this video about prefilter wash: kzread.info/dash/bejne/oGauuZaphrS2l7g.html

how do I remove the Green threaded insert in the DI filter? I need the thread to connect to an already plumbed system

@iSpringWaterSystems

Ай бұрын

Hi dear customer! The FD15 uses a quick connect fitting. Could you please send us a picture of that part to support@123filter.com so that we can properly help you? Thanks!

Do we need to change the tank after some time ?

@iSpringWaterSystems

11 ай бұрын

Hi there. As long as the tank is in a good condition, you do not need to change it. Just make sure that the pressure tank has the correct psi. In an empty tank, air pressure should be 7-10 psi. In a full/heavy tank, air pressure should be 30-40 psi. Please, refer to this video to check and adjust tank air pressure: kzread.info/dash/bejne/k2qCxZuwotHXcbA.html

On my RCC7P-AK I found it impossible to flush the new filters before restarting the system. The tubing from the stage 3 filter exits the fitting (on the back of the unit) and immediately goes up behind the metal bracket and into another fitting. It's only about 3 inches long and impossible to bend enough to remove from the fitting without kinking. The tubing is just too stiff. The other end of the tubing is well behind the pump motor and inaccessible without completely disassembling the system. I don't even see a flow restrictor on my system. Is there some work-around for this?

@iSpringWaterSystems

Жыл бұрын

Hi there. Please email the concern and a picture of your system setup to support @ ispringfilter.com. We will help to solve the issue.

ℹ REQUEST ℹ Wish you guys added one last bit of info about duration of time it takes to fill the tank.. It's been about 20 minutes for me and I still hear the water running. It finished filling the tank about 10 mins ago and I'm not sure what it's doing now, just sounds like it still is running, but when I tried to open my faucet, it doesn't drop a ml of water... I should note that the stages were around 75-85% empty prior to finalizing my filter replacement.

@iSpringWaterSystems

2 жыл бұрын

Hi there. This is called the constant drain problem. Please refer to this video for troubleshooting: kzread.info/dash/bejne/pmimssOcnqaxhtI.html. If there are still issues or questions after watching the video, please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help.

I didn't do the preflush. Is my system going to be ok

@iSpringWaterSystems

2 жыл бұрын

Hi there. Your system will be OK if you skip the pre-flush once or so, but doing it all the time may result in a shorter life of the membrane as losing carbon will get caught by membrane. If you have more questions, please contact us at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help!

I forgot to pre flush the first 3 filters, I ended up dumping my holding tank and seems to taste ok. Is water still ok to drink?

@iSpringWaterSystems

4 ай бұрын

Hi there. If the membrane is brand new, there shouldn’t be any problem. You should test the water with a TDS meter to determine how well the membrane is working. If you see that the membrane is not properly working, please kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST to properly guide you. We are happy to help!

Most of the filters say on them to replace every 6 months, but this video says they last up to one year, how often should I replace them ?

@iSpringWaterSystems

2 жыл бұрын

Hi Ivan. It really depends on your water quality and the amount of water you use daily. The poorer your water quality, the more frequently your filters need to be replaced. The general range should be every 6-12 months.

What size pipe wrench do you need?

@iSpringWaterSystems

5 ай бұрын

Hello dear customer! This is the wrench for the RCC series: AWR2 : www.123filter.com/ac/index.php?rt=product/product&product_id=162&acid=2 If you have any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!

I’ve got all my water lines turned off, but when I try to remove my pre-filters, the water is aggressively leaking with no end in site. Any suggestions?

@iSpringWaterSystems

2 жыл бұрын

Hi there. The water could be coming from the tank somehow. Please close the valve on top of the tank. It's better to drain the tank when changing filters and then check the air pressure at this time. If you still have questions or issues, please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help!

@johnnyescondido7430

Жыл бұрын

@@iSpringWaterSystems What should the pressure be for the tank when empty?

@iSpringWaterSystems

Жыл бұрын

@@johnnyescondido7430 It should be 7-10 psi.

On stage 5 nothing comes off as shown so that I can replace the old filter with the new. I have pulled on the connections with all my might and NOTHING! Very frustrating.

@iSpringWaterSystems

5 ай бұрын

Hi dear customer! Could you please refer to this video to know how to disconnect and connect the fittings? kzread.info/dash/bejne/jJl-s6-Qicnfj9o.html If you still need some help, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) to properly help you. We are happy to help!

2:24 u turn on intake red water and u didnt say where red piipe going now,, its idiotic it goes straight to the floor

@iSpringWaterSystems

Жыл бұрын

Hi there. According to the graphic, the red tubing connects feed water adapter and system inlet.

If i don't flush the pre filters will it still be ok?

@iSpringWaterSystems

7 ай бұрын

Hi there. You need to perform the pre-filter flush with a new installation and every time you replace the pre filters to avoid carbon loose (IF ANY) going through the membrane. For further concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) to properly guide you. We are happy to help!

@MikeAffholder

7 ай бұрын

@@iSpringWaterSystems what happens if it goes through the membrane, also I'm not even able to fill up a 32oz mason jar anymore how do I make the holding tank have more pressure

I gave a thumbs up, BUT why didn't you tell me to put a bucket under the red tube that normally goes to the out when flushing the pre-filters? Water comes out of there during that 5 minutes 🤨. Kind of an important step because the back flow water comes out during that stage.

@iSpringWaterSystems

11 ай бұрын

Hi there. Thanks for your comment! We will take it into account for future references. For any concerns or questions, contact us at support@123filter.com or at (678) 801-9308 M-F 8:30-5:30 EST// (678) 261-7611 M-F 8:30-5:30 EST

@4robertbates

3 ай бұрын

Hmmm, I did it a year later and didn't have above problem, perhaps I did'n't do it correctly last years?

Tried calling the number today, but they are not receiving calls. Whats up?

@iSpringWaterSystems

2 жыл бұрын

Hi Walter. Our office is closed on weekends and our working hours are M-F, 8:30 - 5:30 EST. Please try to call again during our office hours and leave a message if all of our representatives are on the line helping other customers. We will give you a call back ASAP. Thanks for your understanding.

The tube colors on your unit don't match the original RCC7 instructions (from 2018). Also annoying is the video doesn't say which filter to install into which housing, so you'll need your original instructions. The good news is that the hose colors and filters are on the cover of the original installation manual.

@iSpringWaterSystems

4 ай бұрын

Hi dear customer! We genuinely appreciate your valuable feedback as it assists us in enhancing our services. The pre filters follow this order: the sediment filter (FP15) goes into the clear housing. The Granular Activated Carbon filter (FG15) goes as a second stage in one of the white housings and the CTO carbon filter (FC15) goes as a third stage in another white housing. The membrane (MC7) is installed in the horizontal housing. For any questions, please kindly contact us at support@123filter.com , at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!

I'd give this a C+, compared to the older video which would get a D- for effort. The main issues are use of terminology that refers to things not shown (this was the main problem with the older video) and inconsistency. "Saddle outlet" , "flow restrictor", "feed water valve" are often used but not shown. The descriptions don't always match the setup or videos. 1) "Insert the red tubing back to pre-filter water outlet..." This is actually white tubing on mine. 2) "Turn on the feed water valve." But the video shows a person turning on two valves. Only later does the narration describe turning on the tank valve. If I replace the RO filter only, I'm supposed to flush for 15 minutes. But if that plus a secondary filter, then only 5?

This guy just pops out all the tubes. Why do I feel like i’m trying to pull Excalibur out of its stone?

@iSpringWaterSystems

9 ай бұрын

Hi there. Thanks for your comment! Please, check this video to know how to connect and disconnect quick connect fittings: kzread.info/dash/bejne/jJl-s6-Qicnfj9o.html For any concerns or questions, please kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST. We are happy to help!

You guys seriously need to provide better instructions. My RCC7 system does NOT have "red tubing to the pre-filter water outlet", nor does it have a 90 degree elbow fitting on the side. This is extremely frustrating.

@iSpringWaterSystems

10 ай бұрын

Hi there. Please, contact us at support@123filter.com or at (678) 801-9308 M-F 8:30-5:30 EST//(678) 261-7611 M-F 8:30-5:30 EST to properly guide you. We are happy to help!

I WAS liking it, until it said, after the instructions for rerouting the black line, "Make sure all the connections are secure...' WHERE do you plug in the loose red line that he disconnected?! If you wanted us to just switch the red and blacks, say so. I see in the comments about this issue that you refer to a graphic: the graphic shows how the system is set up in it's finished state. It does not show the flush rerouting. Also, for first-timers, as he blithely unwraps the prefilters, he places them in a new, EMPTY canister. When you are changing these filters, they are full of water. Which means, have a water catcher below, and mops handy.

@iSpringWaterSystems

Ай бұрын

Hi dear customer! Thanks for the feedback! While you are performing the pre-filter wash process, you don't have to connect the red tubing anywhere. When the process is done, you have to simply connect the red tubing back where it was (pre-filter outlet fitting) and connect the black tubing back to the flow restrictor. If you have any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!

@francam853

Ай бұрын

@@iSpringWaterSystems Thanks for your response. At first I didn't reconnect the red...and got a floor full of water.

😅y😅😅😅😅😅😅😅😅p

@iSpringWaterSystems

4 ай бұрын

Hi dear customer! If you have any questions about our products, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST, or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!

Wow this really sucks. Should have bought something easier to replace

@iSpringWaterSystems

Жыл бұрын

Hi there. If you need any help, please contact us at support@123filter.com and at (678) 801-9308 M-F 8:30-5:30 EST or (678) 261-7611 M-F 8:30-5:30 EST