This is great for most normal people but my boss is a literal psychopath with multiple personalities.

@PedroPeyolo

9 ай бұрын

Yea, for alot of people the genuine curiousity may be misinterpreted as stroking their ego... there are coworkers who just hog the microphone and ramble on , ripping your ear off and leaving no room for input... those coworkers can be quite narcissistic, and i've learned the best to do is to just have minimal engagement with them as possible... no small personal talk - strictly business... good to set healthy boundaries.... if your boss is a psycho tho, perhaps you may want to consider a different job... lol

@HowtoRestoreHeadlights

9 ай бұрын

Sounds like you’re looking for a new job then!

@PedroPeyolo

9 ай бұрын

@@HowtoRestoreHeadlights new job? How am i supposed to do that? 😅

@dianeaishamonday9125

9 ай бұрын

​@@PedroPeyolopit together your resume and get looking on Indeed. Get out of that environment ASAP!

@jimothy_c4

9 ай бұрын

@@PedroPeyolohad the same issue, but funny enough, practicing tactical empathy helped build great relationships with everyone, except for my boss. When I started asking around some people spoke up about me which helped massively to “get in the door”

Don and BSG offerr an extremely powerful, counterintuitive approach that many people can't wrap their head around.

Working great with my teenager. Only struggling over the phone. Thank you Don!

@NegotiationMastery

9 ай бұрын

Keep Practicing.

This works great with somewhat reasonable people. I have a few complete idiots in my life who are 80%+ emotionally driven so what they say makes no sense and they’re completely insane. I get lots of practice applying these principles so thank you for this much needed resource. This works.

@nexovec

9 ай бұрын

Sometimes just passively acknowledging what they are saying and not interacting further works, which usually at least dissolves any immediate tension. But with people that are just being passive themselves and do what they want this doesn't work.

TE works wonders (especially if you have a SWAT team to gently persuade you to go in the right direction). What would 93% success rate look like, had FBI negotiators no SWAT to shore them up?

@NegotiationMastery

9 ай бұрын

It looks like collaboration and long term successful relationships. It looks like effective communication with your kids, family members and colleagues. That is what this stuff is doing for our clients.

While I always pay attention to not just what someone says but also what they didn't say. Me being curious and showing empathy won't make my boss any less of a lazy incompetent socialpath I did everything I could to meet or exceed my metrics, be a good team player and try to make her job easier. I even tried to play dumb because she doesn't like anyone who knows more than she does. Her response was to write me up using fake metrics. And I proved it to her but she still insisted her numbers are correct. You can't take the socialpath out of someone by listening and empathizing with them.

@HowtoRestoreHeadlights

9 ай бұрын

Sounds like you CAN remove yourself from that environment though. Seems like you are very determined!

I'm sincerely curious. What type of microphone and camera were used in the recording of this video?

@NegotiationMastery

9 ай бұрын

It seems like you didn't really find any value in our content? I'm really sorry. Thank you for watching.

@seeprompt

9 ай бұрын

@@NegotiationMastery Quite the opposite. I love what you are trying to teach. I'm trying to figure out why you deliver your message in this manner.

I suppose it wouldn't work to say: "I'm curious...how did you become an idiot?" LOL Jokes aside, BSG is ultra valuable!

The difficult coworker is, in fact, me! But I get to be as mean as I want to because I am one of three individuals at that job who have lasted more than six months. With seniority comes its privileges! 😂😂 Just kidding, obviously. I get a lil grumpy at work now and again, but I always try and treat my newer coworkers with compassion and care. I was once as confused as they are about the nature of our job, so I know that all they need is instructions on how to perform the task, which is what I was given back when I was new. Also, if and when I do step out of line in terms of coworker relations, I always apologize for my words/behavior.

@NegotiationMastery

9 ай бұрын

An appropriate apology can be extremely effective. Great job!

You might be in a negotiation with Al Capone. You might know what Al Capone's worldview is. You know what his wants are. And you know what makes him want them. But all of his wants are unacceptable.

@WGPower_Nonchalant_Cafe

9 ай бұрын

Some people need tactical empathy, some people need a literal tactical exorcism

@someonethirsty1957

9 ай бұрын

Disagree. Humans have really simple and basic needs that they try to meet in various ways. Sometimes the wrong way. It’s about coming together to address these for you and your counterpart in the best proximal way possible, although most of the time focusing on the proximal wants/demands is useless anyway. Everyone wants to be loved.

@mowgli2071

9 ай бұрын

@@someonethirsty1957 everyone wants to be loved. Nevertheless, Al Capone's wants are all unacceptable.

@someonethirsty1957

9 ай бұрын

@@mowgli2071 Tactical empathy is not about giving your counterpart their demands, or even making them think you’re going to give them their demands. It’s about making you and your counterpart content with whatever happens, whether that’s a lucrative deal, or no deal at all. It’s about respect and cooperation, so that you may be prosperous in the present and future. No one is completely evil.

@mowgli2071

9 ай бұрын

@@someonethirsty1957 no but Al's wants are unacceptable.

I have a coworker, whose open use of profanity is decimating the workplace. She knows she is crossing the line and inappropriate (to say the least) but subjects everyone to it company-wide anyway. She doesn't see it as being disrespectful, harassment or abuse. Upper management has closed a blind eye. Time for me to leave my new job. of 3 months.

@NegotiationMastery

9 ай бұрын

I'm really sorry to hear that. Let your intuition lead you. We wish you success in your future endeavors. Thanks for watching!