Thank you so much for this clear and helpful video. As someone who likes to tackle home repairs instead of calling in a service tech this video was invaluable. You saved me from a $300 service call and repair. Please keep making them!

Thank you so much Kasey for sharing the teardown best practices as well as the weak points in the product cross-section. Much appreciated!!

Kasey - This is SO helpful! Thank you! Now we have vacuum and fingers crossed the unit will, once again work. This was VERY helpful as I'm out on the farm and can follow your direct directions along with the great visuals. You are a gem!

Excellent video - thank you! I would not have trusted myself to take my unit apart and clean without your help.

That's got me up and running again with my 35 year old Kinetico - thanks so much. In case it helps anyone else, when I removed the head assembly I had 2 small blue beads floating in the water rather than the yellow floats as in the vid - there are a couple of recesses that they sit in if you bale a drop of water.

After flowing your step by step troubleshooting instructions I found a tiny piece of sediment in my backwash control valve which caused my unit not to have suction in the brine rinse cycle. I removed the sediment and I now have suction. Thanks for the video it was so helpful!

Thank you for the video. I almost didn’t want to diy this going in blind, but after this video my Venturi is unplugged and back up and running thanks to you.

Thanks again Kasey! Awesome video to educate those of us who have not yet torn apart the head unit.

A huge thank you for this video. My Model 50 was not using salt, so I did the first thing which was to clean the brine tank and make sure the brine tank float valve was clean, functioning, and properly adjusted. Brought the softener back on line and still no joy! Something else going on, which brought me to this video. I pulled the head and all the little ports and venture etc were clear, BUT there was one huge problem! One of the four main valves in level 4 was broken. Just snapped right off. Luckily I found one online (just a valve not a complete level ) so I was able to fix that. While I was at it, I learned there was a newer version of the little control valve that's in the middle of level 4. I found one of the newer (better designed) valves online and went ahead and replaced that also sine mine was slightly damaged. While I was at it, I decided, since my softener is over 15 years old, I might as well change the resin. I found a good video on how to do that (it wasn't hard, but it was messy). Now I have everything back together. I checked the suction in both of the brine/ rinse cycles and that seems to be perfect. So now, I'm just letting her run and after a day or two I will see if it's using salt and then check the hardness to see if it's working and softening the water. Fingers crossed. I spent about $250 in parts, including the new resin. If it's fixed I will have save a huge amount of money and I will be a very happy camper. Wish me luck. (Thanks again for the tip about resetting the seal in that top screw adjustment).

@denniswise7077

2 жыл бұрын

Do you have a link where you got the parts? Most of the stuff on Ebay is used.

@basilbcf

2 жыл бұрын

@@denniswise7077 Unfortunately I ended up buying used parts. After I put it back together it was using salt, but now it was using too much salt. I found a guy who rebuilds these heads (on Ebay) and had him put in new seals, etc. Not it works like new!

Thanks so much Kasey! This video was amazingly informative. It helped me fix a clogged venturi (no vacuum was occuring). So far things seem much better!

Great video Kasey!! Many thanks for the detailed descriptions as well. Definite confidence builder for tackling a Model 30 we have. Removed Levels 2,3 and 4 in one piece but couldn't separate Level 2 from Level 3 for some reason. Any advise is appreciated. Left 2-4 together and got everything cleaned up and reassembled. System seems to be working! Again, great video Kasey!!

Thank you for this! I found a small piece of black plastic in the suction chamber left over from the manufacturing process. This has caused me issues from the day it was installed. Great Job Kasey!!

Great video easy to follow and very straightforward explanations. Watch the video a couple of times and I was able to clean and assemble the head of my water softener and get back to business of making water in about an hour. Really appreciate your efforts. Thank you.

Thanks a million for this video! I just successfully disassembled my Model 50! I found that one of the four valves on level 4 was actually broken off at the top of the stem. Luckily I found one of the stems (used) for sale on Bay! One word of caution - if you have an older model, you might have little plastic check balls instead of the yellow check "sticks" you had in your video. I ended up pulling off the level 5 from the base and lost one of those little balls.

My softener is 32 years old. After replacing our well pressure tank I noticed the water was getting hard. Called our plumber and he got us going but after a couple of cycles the water turned hard again. I viewed your videos and found I had no vacuum. I took the head apart and found some gunk (?) on the entry to the venturi. Now I have great vacuum and it sucked the brine tank dry. Thanks so much for the great videos, made me feel like a pro.

Awesome video! Thanks so much for sharing. I would have never thought serving a Kinetico would be so easy.

Thank you very much! I had no vacuum and your video was spot on for fixing my problem. Thank you again!

Thanks Nice video!...very good description of how to check, disassemble, re assemble..... I have an issue with my unit not using salt - so I will follow your procedure.

Great information. You talked through everything and easily understood. Thank you

Thank you So Much!! Awesome instruction, precise, went back together…..clean as a whistle and Working!! God Bless

Success! I did not have the brine control valve on my unit and some other small diffs but my unit is back on line. Thank you.

Great video! Much thanks for clear explanations and disassemble/re-assemble instructions. I have water coming out of the head at the brine uptake when the unit is put in brine mode. No suction.

I have a no brine issue. This video saved me. I have owned 3 Kinetico units since 1987. Latest one is 8 years old. Was just about to go to Home Depot and buy a Rheem unit. Thank you for explaining

@ClifftonP

7 ай бұрын

Why would you replace an 8 year old kinetico when it comes with a 10 year warranty?

Thank you! This helped so much! Gentleman and a scholar!!

Hi there Kasey, I have had a Kinetico forover ten years now and always seem to have the problem of no softwater. Changed the float valve as i thought it was this and it worked for a while and now it has stopped using any salt, so i watched your video and decided to give it a go. I was nervous at first as i thought all of this would be quite tricky and the parts may break easily but your video was clear and concise. I found a lot of dirt in the unit as here in Cyprus we have a lot of earth in the mains water even though I have prefilters as well. I opened the head unit up and took it all apart and found a lot of gink and also the nipple for the intake was blocked like you said. I have cleaned everything and put it back together and have checked it and it is now sucking in air which is great. I am running a backwash to check it but i assume that in the next week or so if the salt goes down all is well. I have noticed previously that the water was not soft at all so hopefully this does not the trick. Much appreciated for all your effort on this.

Thank you, Kasey. Well done. Very helpful.

Thanks men for this information, I did it and it worked as you explained in this video, so helpful again thanks!!!!!!

Well done. I've understood it and got very helpful information. Thank you.

Thank you so much, super easy to follow and fixed my problem!

Amazing! Having the exact issue he describing! Thank you got the step by steps

This is brilliant, thank you. Mine isn't working it's just constantly draining it, it's 16 years old and I think I may just need to take it apart and clean it. Update: I took it all apart per your video - and the pistons where pretty dirty with iron, so I cleaned it all up as best as I could and made sure everything was moving freely and it seems to be working now. I guess time will tell. Thanks again for this video.

Thank you Kasey for sharing your knowledge on thses Kinetico systems. I have 11 or 17 liter unit its is constanly draining under pressure. I am watching yourclips hoping i will be able to trouble shoot and fix it Thanks again.

Kasey, I F'ing love you. Did exactly what you said, and sure enough there was a little piece clogging the system. Thank you so much.

Great video! Thanks for the tips!

Great job ! Thank you.

Followed your instructions and I am so thankful I did , watersoftener is working great , thank you for giving me the confidence to do this , much appreciated, I even put on the same slides you had on your feet to make sure I was doing this correct

@kaseysirak

3 жыл бұрын

Hey man glad to hear it!

@claireangel9595

Жыл бұрын

About to put mine on right now so I can channel your powers lol

Great video. Thanks.

Great video! Thanks for the info.

Thanks Kasey, very helpful.

Great job, it fixed it. Thank you

Good info here, thanks!

Fabulous video! Saved me service call!!

Awesome!!! Thank you!!

Kasey - First, thank you so much for this video! 100% super helpful. I found a huge piece of sediment in my venturi. Second, this saved me $150 in foregoing an unnecessary service call for something so simple. Next, I totally agree that Kinetico should make this information more available for folks, but such is life. Last, at 14:27 where you say to check the vacuum in the "backwash" cycle, did you really mean the "brine-rinse" cycle? I assume so, because you then say to put the unit in "backwash" so rinse and ensure no saltwater goes into the house. Then you say check the vacuum in the other "brine-rinse" cycle. Additionally, you mention in your troubleshooting video, checking the vacuum in the brine-rinse cycle. Reason I ask, is that there is water coming out of the line in the backwash cycle. So want to make sure that is normal.

Awesome! I just followed the video and fixed mine. Well, at least it is getting suction now whereas before it was spitting water out of the brine side. Not exactly sure what the problem was though. The venturi and screen were clear, all small holes were clear, no debris, but there was a lot of rust deposits in and around things like the pistons, the piston seals and valve seats on one side and the edges where the gaskets seal. Cleaned those off, put it back together and it's now got suction. It's running a brine cycle as I type. However, I think it needs the seals replaced or the entire head replaced. The pistons move in and out, but not loosely like in the video. I have a well and the ground water here in PA is horrible, it's so full of iron it's not funny. Had the resin tanks replaced last summer, but there is so much gunk. I have seen advertisements for seal kits that claim Kinetico won't sell you, so I may try that if/when it fails again. I'll also, once winter is gone, pull it all apart again and dunk everything in some Iron Out solution and let it soak, put on the new seals and see how that goes. I do need to take apart the Level 1 as there's a ton of gunk up in the dials as well.

First of all, thank you for taking the time to thoroughly explain and demonstrate this! Thumbs up and sub’d ! I followed to a T after checking and cleaning my salt bin , float , fittings and lines. Unfortunately I’m still not getting vacuum from the salt line. Everything is actually in great shape , nothing was clogged but I did clean some build up at the screen and that fitting near the salt line fitting, all is squeaky clean and clear but still not getting vacuum. Also just to confirm that there’s no blockage from the small tank line I checked and was easily able to pull salt water out of the line so my issue has to be at the head somewhere. Everything in your video looks great and is clear, What else could my issue be??

Hi Kasey. Thank you for doing these videos, they are terrific. We've had hard water for a few months. I went through your troubleshooting video and everything seems fine, including the light suction during brine rinse. I've done the regeneration several times. The water is still hard, and I observed that the brine tank water level does not drop during the brine rinse phase. Should I proceed with these steps even though I confirmed the suction is occurring, or is there something else I should try? Update: I checked it again and now I can tell that the brine water is being pulled from the tank. The water level in the tank drops about 1/4 inch during a Brine Wash cycle. Our water is soft again!

Great video Kasey. I purchased a house built in 1989. The Kinetico was installed then. It has three PVC ball valves and a hose bib. Instead of the single gate valve you have. My question is how do you replace the medium inside of the tanks? I’m sure its over due. I watched three of your videos . Great information. Thank you.

Thank you for making this video. My 2030 system was sucking in very little brine water. I took the head apart and cleaned levels 1-5 and the backwash flow control was clogged with calcium. The salt in the brine tank was too full and really sludgy which was just clogging up the line. I cleaned it all out and not it is working great. Thank You

SUPER JOB THANKS

THANK YOU! This was phenomenally helpful. I will be trouble-shooting all of those spots tomorrow to make sure it's in ship-shape. Wondering if you recommend periodically using a resin cleaner?

Thank you man.

Thank you

Nice vid... very helpful.

Thank you for this valuable video. Hi my house both drain hoses going from the filter housing go into an in ground drain. Shouldn’t one be shorter hose that I can put in a bucket get get water out of the housing when changing filter? (I saw in your other video). I opened both valves but the filter housing remained full of water.

Thanks for your video, it helps dispel the fear of diving into the kinetico. I have disassembled my unit twice now and can find nothing wrong however I still have pressure instead of vacuum during the brine rinse so I am at a loss. Or maybe third time's a charm, I'll do it again very slowly and meticulously...

@cmag8102

Жыл бұрын

Did you ever solve your problem? I'm having the same issue.

@dalethornton1113

Жыл бұрын

@@cmag8102 No, I gave up on it and bought a different softener from Home Depot, an Aquasure Harmony series 64,000 model which is working very well

thanks for the video! Can you also do one with replacing resin? I think mine has gone bad because of low water pressure throughout the house

Great video! Any idea why my 2030 will not go into regeneration on its own? I am able to advance it to start the regeneration cycle and it does fine from there on out. Also would you recommend ironout as a way to cleanup the media? Many thanks for your sharing of information!

Kasey - Great videos! Can you do a video that shows how to verify the salt settings on the S250 are correct for the actual profile of the water?

Thank you for this video! My system is now drawing again, but now it seems to run constantly. Do you have any suggestions as to what I may have done incorrectly? Thanks.

Great video - can those pistons be replaced? One piston broke off the diaphram in my Kinetico Quad 50.

Kasey, thanks so much for the video. I followed your instructions. My unit didn't look to bad inside. Cleaned it up put it back together. Still no brine vaccume. Saw from your other responses to comments that it could be a level 4 problem. Do you know of any online source for parts to rebuild? Thanks in advance!!!

Thanks!!!!!!!

Hello Kasey, great videos and thank you for them. I believe my softener isn't using salt. Watching your video gives me the confidence to at least review the system and take the mystery out of the device. So I'm looking at the brine tank first as I see water dripping from the quick connect from the brine tank to the siphon (sucking) hose of the head unit. I noticed in your example that the siphon is much stronger than the siphon on my unit. But there is sucking in the brine tank. When I pulled the brine tank float mechanism I noticed crystallization around the bottom of the mechanism. With a lack of a better word, the bottom of the float device looks like a shoe with a heal where the ball valve and float mechanics attaches and the toe portion of the shoe where the hose connects into. My question is simple; does the toe portion of the shoe have an opening in it other than the hose bulkhead? I took the bulkhead where the hose connects into the shoe and saw a nipple into the main plastic and if you look at the front of the shoe, it appears thee is an inlet with a cross filter to which the brine could enter into the float mechanism. The hole in front had crystalized salt in it but after placing in warm water and releasing the crystalized salt, there isn't an opening to that toe area. Is there a hole or not in the toe?

Hi Kasey, thanks for the videos. Just curious if you could speak about the tank next to your softener tanks. Is that an iron filter?

Thanks Kasey. I followed your advise and confirmed we were pulling a vacuum from both tanks however, not as strong as your system pulled. I tested the water for hardness before and after maintenance and the water went from super hard to soft just like that...so Im thinking this is okay with a lesser vacuum pull. Thoughts! Should I clean anyway? Second question, we have the Kinetico RO set up for drinking water and ice. I'm told the RO filter for our VX Deluxe system is bad and the part has been discontinued. Kinetico's service tech (didn't charge me) thought the best solution was to us a new system....$4,600.00. I'll add, they never checked for vacuum, just said it sounded like one of the resin tanks was not working. Will the RO filters on the newer Kinetico system fit ours? I haven't asked Kinetico or visually compared the filters and probably will. Thanks for any advice.

Hi Kasey. Do you have any tips on replacing the brine? How do I get the plastic clips off to disconnect the units from the main water line?

Thanks for the detailed video. It helped a lot through diassemble and assembly. Vacuum is now fixed. Main issue was the rubber with strainer on level 2 colgged. I opened it up with paper clip. Also the venturi was dirty.

Hi Kasey, Great video. I followed your instructions to a T. Unfortunately I still don't have vacuum on the brine valve. Any suggestions?

I kept falling asleep and waking up hours later only to have to restart again, thanks to the spa music you have in the background. Next time I recommend Alice in Chains. Otherwise, great video!

Thank you Kasey for the nice videos on the Kinetico softener. I have Model 30, and I checked the entire control head, everything is in order, nothing is plugged up and it is clean. But it is still not using any salt water, there is no suction. It looks like the air coming out instead of going in. Can you advise what could be an issue and what shall I check further?

Do you have a recommendation for where to purchase parts? I had my unit serviced a few years back and it worked fine for a couple months. It would work fine, then the next cycle was back to hard water, then back to soft etc. I just took it apart and one of the main pistons was broken. Also in the top section one of the small white plastic pieces is broken.

Thank you for the video. Very helpful. Is it normal for a small amount of water to be leaving from the head via the brine hose? My brine tank valve assembly went bad, filled the tank, and kept on flowing. I was told the issue was only my brine tank valve assembly. Shouldn't the four valves inside shut flow off to the brine tank too? I do have vacuum at the proper time, otherwise there's water flowing out. My water softener is an older unit. It's about 28 years old and it has never needed work. How often do the O-ring style gaskets around the four valves fail or need replacing? Thank you.

Thank you so much. I had no brine vacuum and the tank just kept filling and overflowing. Kinetico didn't want to help at all and there is no installer nearby, I live in a remote area. My tank wasn't serviced for 5 years and the float area got full of crud and deposits and I guess a piece got inside and blocked the venturi or something around that. One question, I turned the blue gears inside level 1 to test that everything was working fine, with the discs and the gears. I noticed that this turns the white cams so there is some sort of timing on both white cams. So if both were turned, is there a way or need to zero the cams to restart the unit, or it will do it by itself when restarting? My understanding is that one cam turn is just one tooth click so basically it will reset every click. I'm just not sure about why there are 2 impellers that are different and control 2 cams(why, one for each tank? why aren't they the same design of impeller?), and how they should be timed together or not. So, do I have to worry about the white cam/blue gear timing with the discs or not? Thanks :)

Looking into brine tank, should I visually see water going in and out during regen? I had to soak the floater system in hot water because the marble wasn’t moving, but still no water movement during the regen.

Hey man…. Just want to say thank you for your advise. I was able to find some lint/fabric stuck in a valve causing no vacuum coming out of the brine tank. I really appreciate you.

What would cause the clear window where the disc is to be full of rusty water? Thank you for the video.

Bashwash flow control was blocked with fragments of lead pipe, working good as new now - Thanks for the detailed explanation!

@kaseysirak

3 жыл бұрын

Glad it helped!

Mine hasn’t done a regen cycle - we haven’t heard the load gushing after a while. So I’m gonna try your process to figure out what may have happened. My level one has a black non at the 12 o’clock position. It seems to have a spring. What is that?

Hi, many thanks for your highly informative videos. I have a 208C model that refuses to draw brine from one of the tanks (no vacuum), but the other tank does draw it flawlessly. I disassembled the head following your advice and found nothing bad (in fact it was really clean). Any ideas? I have also noticed that the unit starts to draw brine (in the tank that does) when the marker reaches the dot between BRINE and RINSE, before that point there is noise & flow of water thru drain, but no vacuum. Thanks & regards.

@kaseysirak

3 жыл бұрын

My best guess without seeing the unit would be a level 4 issue. There are quad rings that seal the main for pistons through the level 4 and if they go bad they can cause symptoms like these.

hi, how are you? i have cp213 od kinetico. how much liters/gallons brine will use in a regeneation phase? because i have one, that made a little vacuum but the level of brine is not consuming.

Thanks for your KZreads, my system is using to much salt. I can taste salt in the morning when brushing my teeth. How do I adjust it.

Struggling with a lot of rust. I hope your videos will help and I appreciate the time you spent be making them. Quick question can I take the amber cover of to clean out as it is hard to see through?

@kaseysirak

2 жыл бұрын

You can remove the amber cap but be cautious there are many small parts and some are spring loaded. I may be able to make a video going over that area if there is enough demand for it

@rolohern9645

2 жыл бұрын

@@kaseysirak Yess...please! and many thanks. u probably have done it already. I'm looking at them all. Thanks again!

I noticed that after doing a backwash on the 2 tanks that I still hear a leak at the drain. Previously I rinsed the 2 tanks with sodium hypochlorite, like they recommended, and it was later that I noticed the constant leak at the drain. And this on the 2 tanks. Probably some debris stuck in the head somewhere. What do you think about it?

Any advice on how to repair stripped recessed Phillips screw in the cap?

Can you do a video for when the brine tank is over flowing? How do we solve that?

All the sudden I start to get foamy and salty water in the taps, it happens once a day or so but not during regen during standard operation (I went and checked). What would you suggest I can check before calling someone to come and check things out.

I have a Kinetico whole house RO system. It has the salt softener and carbon tanks. Both salt and carbon tanks look identical. Problem is, my carbon tanks are "stuck" in the flushing out cycle and uses up all the water in my 600gal reserve tank. Do you think I can take the unit apart and clean it out, like you did? Do you think that will help?

Oh I am subscribed to you now. Because if I don't plasma torch this system out of my basement I will need these videos later. Can you tell me what the part is that threads into the tank on the bottom of the valve? I had to replace the resin and full sent it just a little too hard putting it back on and I think I sheared some threads trying to tighten it back down. I can't find hardly anything from Kinetico and it is frustrating. Great video though!

@kaseysirak

2 жыл бұрын

You can find replacement resin tanks online all you have to do is measure the diameter and the height of the tank. For example the tanks in the video are 9” x 35” tanks. So if you just google 9”x35” resin tank you will find bunch of tanks in all different colors.

Hi Kasey and thank you for this video. I used it and cleared sediment out of all the areas you point out all were clogged. I returned the unit to service and its working great. I do not have a per filter and was thinking of adding one to the unit. I have some iron issues but not bad mostly just want to get rid of any gunk coming in from the well. I was thinking of Kinetico Mach Prefilter but was also looking at the whole house filter from Kenetico pro line pre filter. Do these filters do the same thing but one need to have the cartrage replace and the other does not of course the cost is also different but do they filter the same stuff out of the water.

@kaseysirak

2 жыл бұрын

Hey Rich, If you are talking about the Powerline Pro Iron/Sulfur filters I would steer clear of that unit. That unit may not work for all water types, in my local area, we had nothing but problems with those units causing the problems to actually get worse. If you are looking for a prefilter the Mach Prefilter kit from Kinetico is great and easy to change, if you are looking for a cheaper route you can just go to any hardware store and get a 4-inch whole-house pre-filter and throw in a 20-micron filter cartridge and that will also get the job done all though they can be a pain to change. If you are looking for an automatic filter I would recommend a "Filter Ag plus bed with a Fleck 5600 valve" It is a pretty reliable setup and we had a lot of luck with them for iron issues.

@richcawley855

2 жыл бұрын

@@kaseysirak Thanks Kasey, I was looking for the whole house filter kzread.info/dash/bejne/n3WC1reqqLG_iJM.html I can’t find info on what this unit really does or what it removes. Seems like Kinetico does not offer the pre filter (replaceable filter) system on its site any longer they offer the PRO whole house electric tank filter. My water is pretty clean I have a small amount of Iron plus some gunk that clogged the unit. I see the replaceable filter system on ebay for 250.00 and the Pro unit is about 1800.00. If I put in the replaceable filter system in my setup will it remove a small amount of Iron and the gunk that clogged my unit that’s how I found your video in the first place. I also have a bit of sulfur smell not bad but I am use to city water so I notice it. I might just grab the replaceable filter whole house filter system for 250 I can do the plumbing myself and see how that goes. I will take your advice and stay away from the PRO electric whole house tank filter. What is the larger tank to the right in your videos? It looks like that PRO unit.

thanks for the video. very helpful!

Does this work for salty taste and continually running unit? Was told it might be the drain tube. I didn't see any issues with the drain tube.

Lots of comments about maintenance issues with the Kinetico systems, is regular maintenance expected for all softening systems? Would you still recommend Kinetico?

What is the model of the tall unit on the right and what is it used for

Thanks for the video. How do I depressurize the system if I don't have that side valve and pre-filter? I just have a bypass valve and then the two tanks. After I turn the main valve to bypass, how do I get the pressure out of the system?

@kaseysirak

2 жыл бұрын

You could start a regeneration and it will spit the water pressure left in the tanks down the drain

When you put the gasket on the level 1 (around 9:20), it appears that there might have been a section of gasket missing? (right near your left thumb).

Any idea as to the next step if its still pushing water and little to no suction in the Brine rinse stage? Despite pulling it all apart twice now, everything is perfectly clean. Could it be the tanks themselves? Much appreciated for the videos thus far! Great work!

@sussilykkegaardjensen9220

2 жыл бұрын

Hello. We experienced same problem from both tanks. Took it apart 4 times, cleaned it all, the seals seemed ok except for the 2 “pistons” going from level 5 into the cylindrical holes in level 4. The rubber packing seem ok, but too “thin”, so it couldn’t make any vacuum when drawn. Actually it was stuck each time we took it apart. It is difficult to get spare parts in DK, so we put a small and very tight band of shrinkflex behind the rubber packing, so it got a little thicker. That solved the problem completely. It have newer worked better. So now instead of spilling water during each cycle, including the brine cycle, it makes vacuum.

I have a question. But first, thank you for videos. I removed the head and followed the instructions for 'not drawing brine'. The unit started working, but now I go thru 4 bags of salt a week for me and my wife. We don't use much water and that seems like quite a lot. Did I do something wrong when I repaired/cleaned it?

Kasey, I get a knocking sound for about the first 5 minutes of the regeneration cycle and then it stops. Any ideas what might be causing this? Thanks!

Thanks! I cleaned my non-functioning unit and it now works! I do have a question... How/when does the brine tank fill? I'm not sure it is actually filling correctly. The flow/shut-off motion is kind of hard to force and I'm concerned that it isn't filling the brine tank because of that. Also, how high should my float be?

@kaseysirak

3 жыл бұрын

Glad to hear you got the unit working! And the brine tank starts refilling the second it kicks over to the backwash portion of the cycle and will continue to fill until the float checks off. And as for the float cup it all depends on what model softener and brine tank combination you have. But the most common setting for the 18x35 brine tank is the third line that can be found on the white rod running through the center of the float. Typically speaking the float should be set high enough that the water level gets an inch or so above the grid tray in the brine tank if it has one.

@kaseysirak

3 жыл бұрын

Sorry if that is a convoluted answer there are just so many options and combinations that there isn’t just a “it should be set here” answer unfortunately