Mine just keeps blinking in the case, and when I take it out it doesn’t do anything it doesn’t turn on, but as for the left one it does work. I’m really confused.

@joaopimenta1822

8 ай бұрын

Same thing happening to me brother

@fernandososa6507

8 ай бұрын

Exactly the same, it seems to be widespread. Sony sucks

@miska3227

8 ай бұрын

same omg

@miska3227

8 ай бұрын

but I found a small fix, you need the charger that comes with it. I took it out gently but it worked sometimes but you have to take it out quickly but if it doesn't work keep repeating until it blinks blue because it worked for me.

@Vinit_jain333

8 ай бұрын

Did you find any solution same thing is happening with me.

Excellent tip, straightforward info, short and sweet. Thanks

Thank you this actually worked, I broke one and bought another singular one and couldn't get them to pair to eachother and no where would tell me, finally found this after about 20 mins of pure frustration. Thanks a million

Thank you very much mate. This is very helpful, could not thank you enough. Now I can switch this to laptop and my smartphone smoothly.

This fixed my issue with one earbud not charging in the case.. It took a few attempts before I saw the orange and blue light in correct sequence ,but it worked eventually 👍

Mine wouldn't pair with my phone anymore and this fixed the issue thank you so much 😃

I bought a replacement bud and this worked to reset them both and connect together. Thanks so much

I replaced my left earbud and couldn't figure out how to pair the new one with the old. This worked thank you so much i was about to bin them. Liked and subscribed 👍🙌

I just gave it a shot I believe mine need repair but you're my last resort before that, either way thanks so much! Helps when people make videos that the bloody manual doesn't really state easily

Thank you so much, today it helped me

Best video on youtube thank god for you

This worked. Thanks!

Thx you. I just bought a replacement, and it wouldn't connect one sid or the other, but this helps a lot

Thank you so much, very much helped me

Thanks so much ! 🙏

Perfect. thank you.

My right ear bud flashes blue then orange while reseting. However the left side isnt flashing anything.

@RenaKai

7 ай бұрын

Did you found a solution?

@JoshR842

7 ай бұрын

@@RenaKai nope. Its a Sony defect. Happend in 2 separate pairs about 3 months apart. Got some jabra elite 3s instead

@lshelbyl5557

7 ай бұрын

@@JoshR842 yo, i'm facing the same problem. Should I give up on it ?

@JoshR842

7 ай бұрын

@@lshelbyl5557 Sadly yes the defect can only be fixed by sony repair. Issue is there's no guarantee it would work plus the high cost. Return them for a refund and get a different brand

@cincitized8835

5 ай бұрын

Same here but left doesn’t flash anything and wont turn on even after charging all night but it worked yesterday

Thanks, this worked after I had some but with only my right ear pairing. Remember to delete the old Bluetooth pairing and re pair with the factory reset headphones.

Thanks dude 🙏

Perfect, thanks

Thank you for this video, it fixed my not working right bud 🎉

I just want them both to work at the same time, sometimes it will do the right then the left

My right stop and wasn't charging. First I clean the case connectors and my ear buds. Then I let it charge for 2 days, honestly I just thought the right ear bud was finished. I noticed it charged up but when I went to listen with them, the right bud gave me a cracking sound. So, I just reset them, now they are working find. I used to sleep with them on, maybe on the right side, the ear bud might of been pressed all night. However the are good and I hope this helps.

Thanks 😊

Thanks, King

There are two options given in the manual. One is re-initiatizing the headset and the other is factory reset. The title shows factory reset but the video shown here is the procedure of re-initiatizing where the key must be released when LED turns orange and press again untill blue LED flashes. According to Sony demo video to factory reset, press down the buttons all way down(no releasing the button when LED turns orange) and release the keys only after the orange LED turns to blinking blue and finally stops

@OctillionthTech

22 күн бұрын

You're correct that the video shows the "re-initializing" process as being the "factory reset" process for this headset. The reason why I do this is because the term "factory reset" does not officially appear in the documentation for the Sony WF-C500. Since the "re-initializing" process is the one that resets all settings (to factory ones) and wipes the pairing information on the WF-C500, I view "re-initializing" to be the "factory reset" for this headset. The steps that you're describing as "factory reset" in your comment are the steps for simply "resetting" the headset. "Resetting" does not wipe the pairing information or the other settings on the headset. It's more like a hard reboot of the headset than anything. I do appreciate this comment though. I probably should've clarified this aspect of things in the video and will keep this in mind for future videos. Thanks.

Works with Logitech POP Keys too.. Tks soooo much!

sooo, my left side working like normal but my right side just keeps blinking twice every 10 seconds unlike the left side.. what does that mean?

Does the earbuds need to be connected to the phone in order for it to work?

Could someone tell me why I do the same thing with both but one does not do the same, only R restarts, please help me

No light with left. Its working fine but the right earbud is stuck in power on sometimes so i wanted to reset it

@0157peteblack

23 күн бұрын

Any joy in fixing this?

Thanks man I was about to throw my pair away until I get this

my ones dont do the reset thing and will not flash 4 times blue no matter what they just turn off.

The button of my right headset is not working like i cant press it idk why what can i do

Hey mine is case is charging but bud is not charging

Buddy, my right one connects, play pause everything but not sound at all, tried factory reset still nothing, everything works but sound. (??) All started with crackling and sound cut when tapping to pause or play next song,then no sound at all.

For those who are facing right side not working problem :- ✅ If your earbuds blink inside case in red then there is one solution i found and it works… Solution:- Drop the earbud from a certain height and put it back into case.✅✅

@darugdawg2453

5 ай бұрын

solution not clear. dropped it in garbage...

@Vinit_jain333

5 ай бұрын

@@darugdawg2453 😂

when i take them out of the case they won’t flash no matter how long i hold the buttons. they have been charging for multiple days, but the case will only stay on the yellow light. i have also cleaned all the charging ports. any solutions?

@OctillionthTech

7 ай бұрын

When you take them out of the case, do the earbuds flash at all?

@mal07

7 ай бұрын

@@OctillionthTech no they don't light up at all

@OctillionthTech

7 ай бұрын

Then it's possible that there is something defective with the earbuds. Did you just get them? Cause if possible, you may want to return and get a refund.

@mal07

7 ай бұрын

@@OctillionthTech they're a couple of months old. They were working fine when I got them, but I didn't use them for a couple of weeks and now they won't turn on

@OctillionthTech

7 ай бұрын

Yea. Sorry to say this, but it sounds like they're broken.

My earbuds stutter. Even when the voice of the lady stutters. Only on one side, yet they both randomly cut out. When i hold down one of the sides fir factory reset it just stops blinking blue light even before turning orange. Is it just damaged? And why and how?

@OctillionthTech

6 ай бұрын

It sounds like there is something fundamentally damaged with the earbuds. I have no idea why you're experiencing this issue, but it doesn't sound like factory resetting it will fix it.

@darugdawg2453

5 ай бұрын

@@OctillionthTech i had this problem. tried to reset it but the lights are not in sync. you wont be able to pair it also. my fix was buying samsung buds

The indicator light isn’t working on one of them

Genio

In my case the say turn on loop. I think i turns of but it do not say it

@darugdawg2453

5 ай бұрын

the same with mine. i threw them out of frustration

For some reason it’s like my ear buds aren’t synchronised, the lights flash independently from each other with one flashing slower and not going orange.

@franciscovalenzuela2256

Жыл бұрын

Hello, you got any solutions? Here i have the same problem

@Jpow5734

Жыл бұрын

@@franciscovalenzuela2256 no unfortunately, it's still the same I've tried pretty everything I can think of but to no success. I think I'll just have to send then in to get fixed or get a new pair. I hope that you can find a solution but I don't have much to say that could help, sorry.

@LeRomSan

Жыл бұрын

@@franciscovalenzuela2256 same here, the left doesn't light, I press both for , like, 10 seconds because I heard it's the way to reset both, but the left doesn't work.

@JoshR842

Жыл бұрын

@@LeRomSan My left ear bud wont play audio so i tried a factory reset. Same thing happened where the left does not light up blue. So i hold both down and only the right side flashes blue then orange and back to blue.

@sakibkazi1681

10 ай бұрын

U found solution

I wouldn't recommend these ear buds to anyone. I've had to reset them 3 times in the past 6 months. Thank you for helping me out getting these buds to reconnect but I'm finding some different ones here soon

Thanks big dong Diddy

My left just keep blinking blinking blue twice constantly

My friend just help while i struggling follow this video. He press all the 3 button at the same time then booom, the earbud goes back to normal. Finally!!! Btw before this theres no light thats why maybe this method not works for my situation

@taytaylovers

Ай бұрын

what is the third buttons?

My piece of shit right earbud keeps disconnecting and not pairing.