BRAVO! Worked perfectly. Can't believe how bad HP Support has become. Telling a customer to buy a new printer and giving him/her useless advice is really really SAD...

Thank you so much. I got this printer years ago and only used it twice. I put it away for over 2-3 years and just started using it again. I was discouraged when this error message popped up. I've followed these instructions twice and it hasn't worked but it's good to see the video and others experiencing this same nonsensical issue and getting it resolved even.

Amazing! You can add me to the list of grateful people. I have a 6958 printer and spend about 2 hours on various HP forums and online assistance. Nothing worked. I watched your video and did the reset and it works like new! Thank you!

Reset didn't work. They pulled an apple "slowdown" on me. I was printing just fine until this "failure"

This definitely helped me! Thanks for this video!😊 I brought this printer from the goodwill store and it’s works now thanks to your video!

Fixed it for me, thank you. Did take a couple of tries but eventually the printer carriage released from the right where it was Jammed and NO PAPER in there before at all.

THANK YOU SO MUCH, it worked! after a lot of hassle and trying out all suggestions by HP, I got in contact by phone with their technical support, but they advised me to buy a new printer/scanner - fortunately I did a last search on KZread and followed these instructions.

@PerfectBiscuits

Жыл бұрын

🙌🏻

This trick DID work on my Officejet 6962. Thanks for the tip!

Worked for me. Thanks. I don't want to sound ungrateful, but took over 2 minutes to get to the solution.

Thank you! There are a few over complicated videos claiming to fix this error but your factory reset recommendation took 5 minutes and completely fixed the issue. yourethemannowdawg

Great Vid !! I tried fixing the same problem on my HP 6978 for over two hours, with no luck. Found your vid it was simple, easy & it worked perfect. Thank you !!

@PerfectBiscuits

6 ай бұрын

Great to hear!

It worked so well ! Thank you so much !😀

I can't believe how much this helped!

You got them on the phone!!! 4 hours for me! They're crazy! Ditto, to everything you're saying!

@PerfectBiscuits

6 ай бұрын

Hah ya don’t waste your time.

My problem with an Officejet Pro 6978 sounded exactly like yours however the factory reset did not fix my problem. Thanks for the tip though.

Merci pour cette vidéo, je m'en vais l'essayer 👋🇨🇵

Great stuff my man

Hello can you help me how to feature unlock hp printer? Thanks!

Any other suggestions? Exact same problem word for word. No luck on the factory reset. Have HP officejet pro 6978. Don't want to buy another printer. Tried unplugging numerous times.

@PerfectBiscuits

2 жыл бұрын

Hmm that’s a different printer than mine, probably why the fix doesn’t work.

Tried it but mine still says same thing.

Didn’t work for my 6958. I’ve tried cleaning it and everything. If I could just get the ink thing to slide over I’d take that out too to try and clean. This is driving me nuts! I don’t wanna buy another printer when this works fine! Expect for this dang error message. It’s haunted me for over 3 years!

didn't work.. same problem

Seems like a manufactured problem. :/ This didn't help my printer :(

reset didnt work...might have to sadly buy a new printer that ISNT HP

@PerfectBiscuits

7 ай бұрын

Damn. Ya I’ll be doing the same when mine finally dies.

HP printer 6962 had this same error code and thanks this didnt work. Terrible printers these OfficeJets are trash. Replaced ink cartridges and it worked for several months than this error code came up and now cartridges holder will not move. Did all resets shown, called HP tech and they will not help without getting paid. HP Trash

So who wants to look at an error for a minitue?.? Lol

@PerfectBiscuits

2 жыл бұрын

26 secs*

Saddly Did Not work

@PerfectBiscuits

5 ай бұрын

Damn